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Northshore Collision By James Chagos, Paint And Body Repair
12416 Market St #6010, Houston, TX 77015, United States
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Northshore Collision By James Chagos, Paint And Body Repair
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Ho
Review №1

I want to highly recommend this place for any types of repair. Bates quoted me over $4000 as well as no guarantee due to the type of damage.. I went to these guys and instantly they said it could be done! You can see the work yourself. And they beat that price by $1500. Did I mention they cleaned my car?? This company has been around for years and they are not to be overlooked.

El
Review №2

5 stars for this place. They fixed my wrecked car and u cant even tell where it was damaged at nor can u see the paint line. Awesome amazing work here. Thank yall so very much.

Fr
Review №3

This business was referred by my cousin and Uncle in the Galena Park area, best place we went to! From the moment I left my truck after my car accident my eyes couldn’t believe the extraordinary work This body shop did you make my truck look and drive out like nothing happened. Their work is amazing and from now on this is our to go place for any future services needed! Freddy and his staff has the best customer service you will get! Thank y’all again for taking the time to read.

Pe
Review №4

Everyone here was so helpful and friendly. I went to pick something up from my car that they are working on. My mom had a small defect on her car that she asked about and within 5mins it was a simple quick fix that Gabriel offered to help with. I would definitely recommend giving them an opportunity if you need a quote 🙂

Co
Review №5

This is my second time using this company on two different vehicles and they have yet to let me down. Great customer service and reasonable price compare to others

Mr
Review №6

Found this shop on GoogleMen of their word from the beginning, quality work at the end. I want to thank all these guys for going above and beyond expectations. 👍

Da
Review №7

Everyone here is so nice and professional. Ive been coming here since I crashed my first car, and theyve treated me like family ever since. I recommend my entire family, friends, coworkers and everyone I know. Not once did anyone ever had a single bad experience. I value and cherish their service and amazing work, through and through. God Bless these people and everything they do for our community.

Ju
Review №8

North Shore Collision did an excellent job on my daughter’s car. Great turn around time and kept me informed on the repair process.

kh
Review №9

James the best person,Best Customer service,did my job perfectly,this place was cheaper then others.I will recommend this place.

no
Review №10

I highly recommend Northshore Collision. They do good quality work with a good turn around time and provide good customer service.

Da
Review №11

I brought my Audi A3 here, I had a front bumper and fender replaced. The paint job was superior and looked like it came from the factory. The front office kept me updated throughout the process and they dealt straight with my insurance. I definitely will be bringing my vehicles here every time I need repairs. Thank you Freddy for having an amazing shop!

Gu
Review №12

Great service. Car looks like New and very reasonable prices

Wi
Review №13

They did a pretty damm good job.... plus they toke care of me since the fisrt day to the last day...

Fr
Review №14

The service was amazing I recommend going to James Chagos body shop when you need body work on your car. I will definitely refer family and friends over. Thank you so much!!

Ev
Review №15

This body shop has excellent service! I brought in my Nissan Altima to the shop with damages caused from a car accident and they took care of everything, including speaking with my auto insurance company and pushing them to approve repairs. They always kept me updated & my car looks great! 10/10 would recommend!

He
Review №16

Prompt and professional service with a high standard of quality, fit, and finish on all of their work. The communication with the shop was excellent. They made the process painless for me. James handled all the calls with the insurance representatives. Five stars.

No
Review №17

Great customer service! Driving an hour and half was totally worth it!

St
Review №18

I was recommend by a great friend of mine... I highly recommend them if need any body work or a paint job on your vehicle... James, the owner is a great guy... He will work with you to get the best deal on the work you need on your vehicle... Their painter, Pablo is a great painter... He’s a perfectionist & he will go the extra mile to make sure that your paint job is perfect... And I do mean perfect... Great environment & a friendly atmosphere... I got my car back 2 weeks ago & it looks perfect... Thanks again & I will be goin back.... 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Ro
Review №19

Body shop did a wonderful job replacing the car door on my daughters Honda. Great customer service and quality work. I would recommend them over a big commercial body shop any day. Thanks again for the quick turnaround and professional service.

Ni
Review №20

As you can see, I messed my car up pretty badly. I was referred to James Chagos by another happy customer. When I arrived, everyone was very friendly. Customer service was outstanding. They helped explain all of my options and their quote was so low that I didnt have to involve my insurance company. My car was done in 3 days, it looks better than new (they fixed a few other scratches without me asking) and they even detailed it for me. I highly recommend this family owned business. Thanks so much for taking care of my car!

la
Review №21

I love this body shop... extremely professional. My car was perfect and completed in a great time frame. Will definately use again. The owners and workers were friendly and kept me informed as things progressed.

VL
Review №22

Wonderful business and great customer service!! In and out service and great quality work, very knowledgeable, and very inexpensive. I’ve bring two vehicles in for work and both were completely within the same week. Would recommend to any and everyone i come in contact with that need collision work. Blessings to this company.

Jo
Review №23

Had body work done, great work and fast, friendly staff, 10/10 would definitely recommend this place for your work

Ji
Review №24

Awesome customer service. I took my van here to be repaired. They did a great job it looks like it was never dented.

Ga
Review №25

Brought my 2011 Ram with side swipe and tailgate damage. Came out of the shop with everything very clean and touched up. Office kept me updated with information and the body work was well done. Will definitely be bringing my other vehicles here.

Ka
Review №26

Fast and Great service! They did a great job!

Ch
Review №27

Had my 2 handles replaced. Was done in timely manner. Even had to come back for a little maintenance and they handled it without charging for labor and again in a timely manner. Quality service, professional people, and great attitudes. Would definitely come back.

Ju
Review №28

These guys are very professional and give you great customer service. They gave me a great quote right away and stuck to it. Also, got started on my truck that same day. Highly recommended for anyone that needs work done. Will definitely give them a call in the future if I ever need body work done!

Ma
Review №29

I had a good experience with this business theyre very professional they did a great job on my truck Im very happy with the service.

Ja
Review №30

I was recommended here many years ago for body work and somehow made a friend of Freddie. Since then he’s worked on several cars of mine. He’s just a standup guy all around who aims to satisfy his customers.

Ed
Review №31

Recently got one of my fenders replaced and painted and I was very satisfied with their work. I would recommend to any one of my friends and family.

Ly
Review №32

The service of this place is excellent and I had a great experience. The level of service and communication was incredible. They did a great job on my Lexus and I am very satisfied with their work. I am very impressed and would highly recommend them.

Ad
Review №33

Friendly and efficient group. Will recomend anyone in need of their expertise. Greatful. 😎

Na
Review №34

Great experience!!!!!! James was very professional. They did a great job! Awesome service!!!!

Ch
Review №35

They did awesome work on my vehicle, looks like I never even got in a wreck. Freddy was a straight up guy and I will always take my vehicles to him from now on

di
Review №36

Great people with great service! Thank You guys again, definitely my first choice!

ma
Review №37

Great service. Any kind of auto collision. I highly recommend this place.

Ri
Review №38

Horrible Customer Service! They don’t answer the phone when you call and are non responsive. I would not recommend. Called the weekend before and the guy told me he couldn’t look up my Vin for a part because he was doing payroll. 2 weeks before that my girlfriend came to get estimate and they said they was leaving for lunch. Overall just an horrible customer experience. When I walked in no one had a mask on but as soon as They saw me they put their mask on and said that I needed a mask. I said ok can I call you outside the building? The guy obliged. When I called outside of the building he still said he can’t see my car. Mind you I wouldn’t be no where near him as though it has to do with the body outside of the car as he would look. But he still refused and was very rude about it.

Jo
Review №39

Owner is really professional with customers, they do an OUTSTANDING job on fixing/painting. 10/10 would come back here again, would REALLY recommend to friends/family that needs help.

Na
Review №40

I’ve taken three vehicles including my own. Each time it was perfect outcome each and every time.

Ch
Review №41

Omg this is the best place i ever been 2. The young man that works at the front desk was the best . When i first went got my car appraise he told me everything he was going 2 do & he did it my baby looks brand new i would recommend his business They even fixed my mirror 4 free thanks guys

Is
Review №42

Good customer sevice and vehicle service in good hands. Trustworthy!

Al
Review №43

I received excellent customer service here and they went out of their way to do everything they could to repair my car as quickly as possible. They helped fix my bumper and my two side doors and also painted everything and my car looks brand new! They even did a complementary maintenance check for me since I mentioned I was going on a road trip and wanted to make sure I didn’t need anything else fixed or replaced. They were also able to finish everything in less than a week. I ended up going through my insurance but I remember that their initial quotes were very reasonable. I would highly recommend this place for car repairs and paint jobs! They did a fantastic job with fixing my car!

ga
Review №44

Definitely recommend this place!! I got my bumper fixed & it looks brand new! Also very professional! Thanks again!

Ja
Review №45

Great shop. Looked out for me on a great deal on time an professional recommend over anyone.

Ze
Review №46

I went in for a dent repair on the rear end of my vehicle and these guys (James and Gabriel) provided outstanding service and even provided me with a very reasonable price for the work which fortunately turned out to be easier for them than I expected. The person who serviced my vehicle, Gabriel, did an amazing job and if possible, I would recommend he get a raise. I strongly recommend everyone to visit their shop if you ever need a dent repair done. :) 10/10! Will definitely do business with again in the future!

Ed
Review №47

This place is amazing. The staff and technicians there are very professional and friendly. Great customer service and very little wait time. I highly recommend this place.

Ju
Review №48

I had a fairly large dent and scuffs on my 15 challenger and took it to James. He and his staff provided fast & friendly services and quoted me an unbeatable price. The work itself was highly professional and I am widely impressed. 10/10 would recommend to others.

Gl
Review №49

Awesome repair shop! Great customer service! Will definitely recommend people to this shop. My dad is planning on taking his car to get painted. They have affordable prices as well. They also speak Spanish which is a plus for my parents!

Jo
Review №50

I went to the shop to fix my cars mirror. They were helpful and friendly. I will be back.

Ta
Review №51

I took my Chevy Cobalt to this body shop because I needed my rear bumper repaired and I’m glad I did. A neighbor recommended this shop and I’m glad he did. They fixed my bumper & was reasonable with the prices. Quality work for a fair price unlike most body shops. Great job guys.friendly & knowledgeable

MD
Review №52

Great company to get your vehicles repaired. The gentleman there are very friendly and the customer service is A-1. You can tell they really go above and beyond for their customers. We highly recommend!

Te
Review №53

I was rear ended in a brand new 2020 honda. Insurance wanted to lowball the estimate on my car by having them bondo the car instead of replacing the damaged parts. Chagos made sure all my parts were replaced new and from the OEM. I have an attorney involved in this accident and they have honestly done more than the attorney. I would recommend them to anyone looking for a body shop that will be on your side especially when you need to deal with the sneaky insurance company

Ja
Review №54

They were very friendly and fair with the pricing. G at the front desk is awesome. I had an estimate for 1700 from another shop and he showed me how they were cheating me, including charging me to take out trash. They did factory quality work for less than half. I wont go anywhere else.

Ju
Review №55

Great people they help me alot with my truck. 100% recommend Thanks guys

Pa
Review №56

Well i had bad experiences wt this shop when i did the claim, i did nd follow what the shop they recommend it, when they change the bumper they didnt want change or replace a plastic that is on bottom of bumper cause they excuse was the insurance doesnt want cover but when i call them they didnt understand why they dont want replace it, but a guy from the office he ask me like an offer to pay the 50% of the part and i pay the other 50% something tht they suppose to replace for me they just want make some extra cash, they fix the car after i talk to the insurance but i dont care anymore cause the only thing was simple, i was looking for a good joob but they make me had a hard time i dont say to believe me but make sure first when yall do business wt chagos shop.

Is
Review №57

I had some body work done here to my SUV the damage was to the driver door panel and front side panel. The dealership wanted $3600 and I took it to James and for the exact same work it was only $1200. His guys did great work and there honest. I highly recommend these guys.

Vl
Review №58

Excellent service and attention, without a doubt the best.

GT
Review №59

I had 2 of my vehicles painted here, the pair came out perfect with what looks like factory paint, they are very honest guys and the work they do is great I really recommend anyone who is looking for good paint work.

Jo
Review №60

Fantastic customer service. Did a great job with replacing parts on my car that look factory new. Overall very happy with the work they’ve done for me.

Je
Review №61

The staff were all very helpful and informative during the process; they kept us updated all along. I have no complaints - the job is done as quickly and as professional as possible at a price that doesnt break your bank.

Ji
Review №62

What shouldve been a total wreck was saved. They worked with me with excellence and professionalism. I will take all of my work to this establishment. Great people, great shop.

Ch
Review №63

I had a great experience with the team from beginning to end. Pricing is extremely reasonable, and management is upfront and transparent in all aspects of the process. We are repeat customers and endorse James Chagos Body Shop to everyone. Our repairs were completed around the holidays, which was stressful in and of itself. The team at James Chagos Body Shop helped relieve as much stress as possible from the situation. A million thanks! - CDG

Va
Review №64

Hello My Name is Van Davis I have used James chagos services twice and his service is outstanding I highly recommend anyone two go here hes very detailed about his work being done on ur car r truck. He treats ur car like it his own dont get no better than that. And thanks James for ur services.

Ed
Review №65

Dont really recommend this place. The new painter needs more experience and seemed like he didnt care about the mess up he did on the car and the work done does not seem professional. Staff is really friendly and helpful but at the end of the day, the work done is what counts and it is disappointing.

Ch
Review №66

They did a really really great job on my husbands truck and they treat you like family.❤❤❤❤🤗🤗🤗🤗

An
Review №67

I really like how they treat me and a very good job of fixing my car it looks brand new again will definitely recommend it to my friends and family

lu
Review №68

I always come back because they do great work and I came again for scratches on my car and yet again he does great work for a decent price.

Pa
Review №69

If I could I wouldnt give this joke of a business any stars at all. Our insurance company sent us here and what was supposed to be a one week job for a minor fender bender turned into almost a month. The first time they called us to tell us our truck was ready was a joke. They had globs of paint on our bumbers, they drove self tapping screws into our brand new truck when there was never any screws there to begin with. They bent out transmission cooling housing,and zip tied our wiring harness. And thats just some of the damage after Freddy said he would make it right twice my husband had to go up and fix things on his own and order parts for his own truck because they just wanted to be done with it. Yesterday we finally took our truck its still not right but he didnt care because he was more concerned with his buddies he had coming to drink beer with him at the shop. Yesterday when we got there we noticed a scratch on the passenger side door this truck only had damage to the grill and fenders but now we have a scratch that he claims he has no clue how it got there. They put so many miles on our truck its ridiculous. We have opened a complaint with the claims department this morning and I will be calling the better business Bureau!! Please be aware of this shop and consider all options before using this company this whole thing has been nothing but a horrible night mare!!! Theyre workmanship and professionalism are severely lacking.

Ga
Review №70

Very respectful staff and they work with you to get your car fixed. Excellent service. I recommend

Al
Review №71

Great customer service all a round. Great paint job on my car!! I will recommend this shop to my friends and family.

ro
Review №72

AWESOME SERVICE! GREAT STAFF STRONGLY RECOMMEND EVERYONE THIS BODY SHOP HAD MY 07 XTERRA REAR BUMPER FIX DID A FANTASTIC JOB! THANK YOU FREDDY AND YOUR STAFF GOD BLESS YAH!

Ed
Review №73

Had a great experience with them they always informed me on how my car was going. The staff was amazing the owner is super nice and so far I would recommend ppl to go there to fix there vehicles, did an amazing job on my car.

Jo
Review №74

Great work on my truckThe owner nice person to deal with happy happy happyI truly appreciate mr James for letting me leave my truck at his facilities while i was out of town on business

Mi
Review №75

Best service 1 could expect, very professional and paint job was superb. Quick turnaround and great pricing. Thanks James......

El
Review №76

They did a really really great job on my husbands truck and they treat you like family.

Ja
Review №77

I received paintless dent repair from James. He promised to fix my dent to 90%, if not he will not charge me. My dent was tough to get out, and he was able to fix to at least 50%. Although, my dent was not completely fixed with paintless dent repair. I know I have a future body shop that will stand by their promise and receive outstanding customer service.

Ri
Review №78

Very upset I took my truck there after a fender bender. After two weeks the truck is ready for pick up and I find they have damaged another area. Mr. Chagos did cover the repairs after review of he intake photos, but Im still hung with the car rental. Four more days go by and ready for pick up and it is damaged somewhere else. One member of his staff and painter became judge and jury and determined that the damage was there, and that some people just want every spot fixed at their expense. Well screw you, You can talk the talk about about integrity and customer care for only so long. Chagos wouldnt even bend over to look at the damage. I pointed out that the bed was full of trash from used paint supplys and he willing to have someone remove the trash, but I decided I better get out of there before more damage occurred. Well see you downtown in a couple of months

Ch
Review №79

Real profesional and helpful also fast service and great customer service

Ya
Review №80

Very fast & friendly, kept me updated throughtout the whole process. Being a girl & not knowing where to really go, James took care of me & my vehicle in no time!

Al
Review №81

Great service! Great job on my car! Really helpful and attentive personnel!

We
Review №82

Great customer service & staff was very friendly. The work they did on my car was excellent for a very good price.

Re
Review №83

I brought my car in yesterday and got a free estimate by Gabriel. I thought they were going to overcharge me to fix my bumper and inner fender, however, I was surprised that it wasnt going to cost me my entire savings to get it fixed. I came back today and met James and he was very accomodating. They also did a pdr on my car without costing me anything. That was totally unexpected, and Im very thankful. The entire staff are very helpful, respectul, and they tend to their customers needs. They went extra mile to make sure Id leave the shop as one hell of a happy customer, and I did. Im very appreciative that these people went over and beyond to make my car looks perfect like nothing happened and in a very professional and timely manner. I would highly recommend this shop to anyone whos looking to get their car fix by good and professional people.

Ch
Review №84

I visited James Chago’s Paint & Body Shop to enquire about having my front bumper replaced on my vehicle. I must admit, as an Air Force Veteran, I have traveled to many places on the globe and have visited many business establishments, however, this is one of the Top Businesses that I have had the pleasure of doing business with. The owner is a very personal guy that has such a given spirit, because I told him I was a veteran he took off over $100 on the price that was quoted for fixing my car. His staff is so professional and courteous and took their time to address my concerns. I rarely provide reviews, but I have to provide a review because I felt so much love from all whom I encounter at James Chago’s Paint & Body Shop and I highly recommend them for any vehicle paint and body work needed. Mr. Chago please keep up the great work. You are a wonderful person.Thanks,Chris Chatman

Ma
Review №85

Very friendly and understanding staff with great results on vehicles. They went out of their way to make our experience a great one!!

Al
Review №86

Ive been all over houston when it comes to bodyshops and mecanics .but James Chago BodyShop is by far the best .I highly recommend them from just a simple dent repair to bent chasis work .Amazing staff and the owner is really laid back and will work with you on anything you need .

Da
Review №87

I am 17 years old and go to north shore! Someone hit my car and i was soo scared to tell my parents. So i google and went to a nearby dent shop. I quickly went over and was shocked with customer service and prices! I thought it was gonna cost me a arm and a leg and no one was gonna work with me. These guys are great and awsome they took care of me with little or nothing. They explained the business and the hard work they do. I quote I dont do it to get over on people, but to pay my bills. Its a great family business I recommend to anyone and I promised my review. Im going back today to get my work finished! Thank you guys i feel like family. Im glad I met you guys!!

Ka
Review №88

Completely satisfied, this is the second time i take my truck to them and their work and their prices are unbeatable!

Da
Review №89

My wifes 2015 Kia sedan needed some body damage repair. I found James Chagos Body Shop via Google, and I am glad I took my car to them. I was treated in a very professional and corteous manner. I received a prompt complete free estimate, and the repair was completed at the quoted fair price in a timely manner. The collision repair and paint work is excellent and factory quality. They provide a lifetime warranty on their work to the original owner which is awesome and speaks volumes for the confidence they have in their work. My own car needs some underbody work and while I was picking up the Kia, they gave me a price quote, and I will be scheduling to get that done next week.If you need collisoon repair, go see James or Gabriel - they earned my business and my respect, and I strongly recommend them.

Ma
Review №90

My insurance company sent me to James Chagos, they worked on my SRX did a great job on it, everytime I had a question or just wanted to know the progress on my suv, Mayra would always answer my questions and was always nice thru the whole process, I definetly recommend this bodyshop, great work and helpful staff.For future work I will definetly go back to them.

ja
Review №91

My insurance company sent me to James Chagos Collison Center after my accident. The staff asked me about the accident and how I was feeling after the accident. I felt like they geniunely cared about me as a customer. I was treated very respetfull by the office staff throuhout the procces. My vechile was returned to me in a timely manner. I will recommend the shop to friends and family.

Fe
Review №92

Very good work staff is very respectful and the owner is good at keeping his word

Ga
Review №93

Gabriel and Gerson were very helpful and attentive.

Ch
Review №94

James made everything that was wrong, right!!Hes a man of his word!!..Great paint job on my vehicle!!. Thank You!!

KA
Review №95

Need to post later after completion.

Ju
Review №96

Great work

Jo
Review №97

Friendly Staff

Lu
Review №98

An excellent job my car. I am as new the truth I recommend them. Very friendly staff and very fast work. And very professional

Le
Review №99

An excellent job and fast 👏 at an affordable price.

Ab
Review №100

Very good customer service without lies and bluntly. Do not pay double for cheap jobs that come out more expensive later.

Information
31 Photos
100 Comments
4.8 Rating
  • Address:12416 Market St #6010, Houston, TX 77015, United States
  • Phone:+1 713-451-4984
Categories
  • Auto body shop
Working hours
  • Monday:8:30AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–6PM
  • Saturday:8:30AM–6PM
  • Sunday:8:30AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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