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Spring Branch Auto Repair & Body Shop
10021 Long Point Rd, Houston, TX 77055, United States
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Spring Branch Auto Repair & Body Shop
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Na
Review №1

Very professional and friendly. Ali had suggested best solutions for my car problems and always been there to help. Great service from other staff as well. I highly recommend this place.

Sa
Review №2

I got my two Honda Vehicles repaired at this place. They did the good Job with very reasonable price. I defiantly recommend this place.

To
Review №3

Worse car shop I have ever been to. Nothing professional about it! I took my car in because it wasn’t working, I asked the guy to check my alternator and starter to make sure they were good and he tells me all it is was a battery problem. Not even 2 hours after leaving the shop I am stuck and stranded......why? I take my car to another mechanic and they tell me it was my alternator that was wrong. So instead of him truly checking he wanted to just get money and get me out of there. I called him and informed him of the problem and tells me to bring my car back or bring battery back. Why would I do either when the first time I told you to look you claimed you did and I’m having to come out more money. WORST MECHANIC EVER!

Ma
Review №4

I really would like to rate the company but I will do it after I get a call back. I spoke to Mike Morales myself about 2 weeks ago expected a call back and spoke to him about my warranty and that I had problems with my truck and he stated we are honest and will honer your warranty and said Ill call you back in a few hours its been days and he has not called me back I have called texted him emailed and left voicemails and will not respond then I get a call from someone that was in same shop as him and tells me good luck he relocated and doesnt answer you after you tell him your calling about you warranty this is terrible I really expected the call back but I have enough information and will take this to a court if I have to cause I feel Im being ignored and hope Im wrong cause I am not around the corner from Houston But that doesnt mean I will not be heard if you know his new location I would appreciate it if you can help me out. Thank you in advance.

Ka
Review №5

Very professional. They take care of their clients at all costs. I highly recommend for body work! Thank you!

Vi
Review №6

I was unable to shift the gears of my 2013 camry. I first went to an auto repair shop, where they said that they should replace the transmission assembly. Then my friend recommended me this place. The manager, Mike Morales was so helpful. They saved me a lot of money by repairing the transmission assembly. They also gave me limited warranty for 1 year on transmission assembly. Now, my car runs great. Quick, great and friendly service.

Wa
Review №7

My man Mike saved me from super expensive repairs to my BMW 745. Hes work is great.... And very family oriented. I recommend him to anyone with an import. Please dont over pay at the dealerships.... Mike is the real deal.Update:. I wish I could add a new review.... But here it goes... Mike is the man... Flat out. Any issues it repaired I need, I trust him for it. He is my go to guy. He hit me with a loaner to trouble shoot a heating issue. Wouldnt let me drive a cold car with my kids. This man has class. I respect his business. Thank you for being that man. Its appreciated in todays times. I fully recommend Mike. If you have a BMW especially and are afraid of those dealership prices.... Please see Mike and tell him Walter sent you.

ab
Review №8

I recently took my 2006 BMW X3 to spring branch complete auto repair based on the previous reviews. My car has a lot of miles on it and was due for Inspection II service. Taking it to Spring Branch Complete was the best choice. They are easy to talk to and make you feel comfortable while waiting for your car. The best was the price. They offer fair pricing on their repairs. I will return to their shop for future service needs for my X3.

Fo
Review №9

Excellent work, took my 05 4runner because it had the check engine light on and they were able to find the problem. They changed my air injection pump and now the car is running great! Mike did a great job for a reasonable price.

Ou
Review №10

This mechanic is not honest and he is a liar. He charged me for a part with more than double the price. He also made me come back several times claiming that he is busy although I came always at the time he proposed. He waisted a lot of my time. Absolutely avoid dealing with him.

Yu
Review №11

I had my 2007 Volvo maintenance and some fixes here recently.The price is reasonable and job is done good, people are friendly.The parts they use original from car dealer and labor cost isbetter than dealer.

Jo
Review №12

DO NOT USE THIS PLACE!!! I would not even give 1 star if I could. Mike told me he could rebuild the motor in my truck in 1 week. I thought 1 week was not possible but Mike assured me he could do it. Over 4 weeks later and they finally said it was ready. I picked up my truck and drove it home, the engine had an internal noise and also the A/C would not cool. I took it back and Mike said he would work on it again to fix the A/C and also see what was wrong with the engine. He sent my truck to someones house to be worked on. He doesnt even do the work at his own shop!!! Well, 3 months later and it is still not done. They called and said it was ready, I went to test drive it and immediately found the A/C blows even hotter than before and the engine still has a noise! A job that was to be done in 1 week has turned out to be over 3 MONTHS and is still not fixed and I have already paid them in full. They do not know what they are doing and will not tell you the truth! I will call to speak with the owner Mike trying to find out when he will have my truck ready and they say he’s not in or he will call you back but it is all a lie. DO NOT!!! DO NOT!!! DO NOT use these guys!!!!!

Ra
Review №13

Ali bhai one of the best executives and very helpful guy... 5 star only for him 👍🏻👍🏻👍🏻

Sa
Review №14

Very friendly staff and the service is quick with helpful informations, i highly recommend this place

Jo
Review №15

These guys always go the extra mile.They contacted Nissan directly to check if my car had a warranty and turned out that it did. I ended up not paying a single dollar for a new transmission. I highly recommend this place.

As
Review №16

Spring Branch Auto did a great job! My clutch went out and I needed the clutch kit replaced. They did the work in record time, same day service! They also came in at nearly half the cost of a big name repair shop.I would take my car to Luis again (hopefully wont have to)

Br
Review №17

Vary good place to go to get work done on your car. I went in today to get my transmission reset and got the job done. They really appreciate your business

Yo
Review №18

Went for a starter replacement and was replaced very quick. They gave me a full diagnose and told me everything that was wrong carefully. Staffs are friendly and great service!

Ni
Review №19

Mike is a scammer ! He lies infront of customer about needing parts they dont, and purposely does larger jobs half way done so he can charge you more money in the end by saying its your fault ! Notice all the reviews the major jobs he failed some people have same problem because he knows theyll come back. His shop can only perform minor repairs and honest is their best policy.? God is gonna judge this liar.

J
Review №20

Fair warning I used this place because of the reviews I never been lied to so much in my life.

Ke
Review №21

Took my BMW in to replace the timing chain guide rails which had worn out. They replaced the rails, but the car was running rough and threw a code for camshaft timing overadvanced. They tried to tell me it was fixed and give it back to me, but I told them it was completely unacceptable and to fix it. They asked for time, which I gave. After following up several times and getting the runaround, I finally go in again and they tell me they cant fix it. I get them to write up a contract stating that I would take it to a BMW dealership to fix and they would pay for it. The BMW dealership found that they had broken my fan, stripped the hell out of several bolts, and on top of that they somehow got the cylinder timing out of phase by 90 degrees! Its a miracle the engine didnt hit a valve or something and total the car! I called the place trying to follow up on the shops promise, but I got someone else who said they were new owners unaffiliated with the previous owner and that it was his responsibility (even though they were still going under the same initials SBC complete, but they claimed there were minor wording differences so it was a new place). I called the owner directly and he said he quit and it was the shops responsibility. My lawyer advised me that it would cost more to fight and try to get someone to pay than to just take the hit, so I let it drop. AVOID THIS PLACE LIKE THE PLAGUE!

El
Review №22

I love this place they fixed my baby and at a reasonable price

Mi
Review №23

Not a sophisticated repair shop. Theyre not interested in special cases, just want to change parts for a quick buck.I had an overheating problem and they quickly said it was a water pump problem and changed it. I had no change in my problem, yet they said they fixed it.I wont go back.

Sh
Review №24

Have been to this auto shop a couple of time - changed brake pads on my beemer, refill coolant as well as some minor work. The folks here are great helpful and do explain what is wrong with the car. I am very satisfied with the workmanship and refer them to my friends. Great job Luis / Bhaskar.

Ma
Review №25

The did a good job to my Acura

Jo
Review №26

Good place for tune-ups oil changes maintenance

Pa
Review №27

Sorry people my sisters car as been there for two (2) months. Nothing being done to her car.

Ja
Review №28

Just came back from SBC Auto after getting a check engine issue fixed for my 2004 C230 kompressor. Like many earlier visits I received professional service starting from diagnosis to quote to actual repair of the vehicle. This place is breathe of fresh air primarily due to extremely honest and helpful nature of the owner Oscar. I have brought both of my Mercedes Benz and Honda Odyssey van for all kind of repairs including head gasket and transmission change since 2011. Oscar has a very good team including Many who calls himself Doctor of German cars especially BMW and Mercedes.These days genuine customer service is harder to find! Ive found it at Spring Branch Complete Auto Center and Ill continue to go there for all of my repair needs.

Tr
Review №29

I just wish I had my car back.Brought my car here in November of 2018 and it’s now August of 2019. Sadly already paid the bill for the car to be fixed and not only has it not been fixed but there is no way for me to know when it will be done. I just wish I had my car back.

Br
Review №30

I had a transmission rebuilt here about 9 months ago. I rarely drive the car, so I cant really commet on the quality of the transmission rebuild. What I can comment on is the lack of attention to detail that was paid to everything else under the hood. When rebuilding a transmission in a Honda Accord, a lot of parts have to be removed to get the transmission out. When I got the car back there were several missing bolts and a lot of cables and hoses were not put back in the proper places. One motor mount bolt was missing, and after a couple of hundred miles, one of the radius rod nuts fell off. There was grease on the head liner where someone put down the sun visor. Someone tried to guess the anti theft code on the radio which ment that I had to disconnect the batter so I could enter in the code thats found in the users manual. Someone left their drink cup in the cup holder. There is now a red SRS light on that wasnt on before the worked on the car. The rebuilt transmission as well as any tubes and wires close to the transmission were painted with a silver paint.The price wasnt bad, but due to all the things they missed putting the car back together, I dont really trust their work.

08
Review №31

Excellent customer care, service and pricing.

Ta
Review №32

If there is negative star then I would like to give them.

Tu
Review №33

2nd time coming here and I was treated very well and class of work done was well appreciated. Mechanics like this are hard to find.

Jo
Review №34

After calling all over the place, SBCAR was the only place that would reset the codes on my wifes BMW for free. After doing so, the guy helping me told me that cylinder 4 was misfiring and that it was probably the ignition coil. After I replaced it, the car worked perfect. I immediately took the car back to SBCAR and had them do the state inspection. If there is ever anything I cannot do to repair the car, I will take it to SBCAR. I highly recommend SBCAR.

Za
Review №35

I love the work ..got my engine fixed my car running :)

Ri
Review №36

Be carefull. Realy, no good, This gay Mike, the owner its not a reliable man, very bad experience.

Bi
Review №37

Excellent Service at a reasonable price

S
Review №38

Stay away, very dishonest employees and manager. This business must be closed.

Re
Review №39

Very nice and reasonable prices.

me
Review №40

I took my car here.. big mistake!! they told me they could fix my car for 1,500 in a week.... a week later they asked for 1,000 more .... the true is that I ended paying 3,500 dollars and had to wait for 2 months to get my car fix...very dishonest employees..

Sa
Review №41

Very horrible customer service I would not take any vehicle to this location these guys do not know how to treat a customer very rude Indian people especially Mike I would not use these people and I recommend you stay away!

Ch
Review №42

You get what you pay for

Ze
Review №43

We took the motor out the Genesis

Gr
Review №44

They dont have good mechanics!!!

mi
Review №45

RIP-OFF!!! BEWARE!!! They are gonna try to scam you and the prices they charge are within 5% of the dealership!!

NA
Review №46

👍🏻

fr
Review №47

DO NOT PAY FORWARD! Mike asks you for the money so that you can no longer take out your car, if you decide to take you somewhere else and ask for your money, he doesnt want to return it to you.WATCH OUT!!

Information
16 Photos
47 Comments
3.4 Rating
  • Address:10021 Long Point Rd, Houston, TX 77055, United States
  • Site:http://sbcautocenter.com/
  • Phone:+1 713-973-9910
Categories
  • Auto body shop
  • Auto repair shop
  • Auto painting
  • Auto tune up service
  • Brake shop
  • Engine rebuilding service
  • Oil change service
  • Small engine repair service
  • Vehicle inspection
  • Wheel alignment service
Working hours
  • Monday:8AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:Closed
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Accessibility
  • Wheelchair accessible parking lot:No
  • Wheelchair accessible restroom:No
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