First I have to start off saying the customer service is A1. When I saw the 5 star average reviews I thought there was no way possible. I went in to Eagle Auto Glass Katy when the most random and inopportune crack appeared on my windshield. I have a Camaro with some special windshield that costs a but extra to replace. Stephanie was there and greeted me in the most hospitable way and provided me all the options available, as opposed to just the most expensive one. Truly honest business practice; and because of that, I will be back whenever I have a car issue that they can fix. She and her husband Joseph provided a really speedy repair. Real personable people that are super kind and stand on family values. Love and respect to these two and their two polite kids.

I am truly grateful about Eagle auto glass.They explained about my windshield repair choices clearly. The work was professional and excellent. Also they were courteous and friendly.I highly recommend to anyone who needs windshield repair or replacement.

I thought their quote was competitive with a good locations I decided to use Eagle Auto Glass. When I arrived on site, the windshield they were going to use had been scratched. Unfortunately, they had to order another windshield and could not replace until the next day. They offered the mobile service for free and reduced the price even more for my inconvenience. I am happy with the result and customer service.

Great shop run by good people. Very clean facility with a very clean and comfortable waiting room.I will be using them in the near future for my other cars and I’ve already recommended them to several friends.

Don’t even waste your time shopping around..These folks are outstanding across the board! You won’t find their quality of work or service for the price anywhere else.I’ve used them twice after two broken side windows and both times they were half the price of any other business.

Very professional and experienced business. Was glad to find them.

Very professional, I will be going back, fast service and a good price give them a call if you need some glass

Recently had my car broken into. The dealership quoted 1200 to replace a powered tail gate back glass for my truck. I checked around for different quotes and estimates around Katy but ultimately chose Eagle Auto Glass based on their reviews. From the moment I called them, Grace, who answered and provided me the quote, was clear communicative and was quick to answer any questions that I had. She gave me a quote which came out to a little under 300 which was way more reasonable then what the dealer quoted. I dropped my car off to had them work on it. During the process they discovered that my window regulator was damaged during the break in. They informed me they would be able to replace it for me as well with a very reasonable quote. My total came out to still be less than half the dealerships were quoting: I got a new regulator and glass (w/privacy tint mind you) and overall a really great experience. On top of it all this they did all this on New Years Eve and Day. I don’t think any other shop would be as committed to getting the job done and exceeding my satisfaction as they have done on a major holiday. If anyone ever needs their auto glass repaired or replaced, I highly recommend you checking these guys out. Top notch! I will definitely be back if I ever need work done.

Best customer service! Extremely professional! Very friendly group of people, prices are fair, and were able to work me in quickly. My windshield looks amazing! They made it such an easy process, I would HIGHLY recommend Eagle Auto Glass!

Best service.

Literally the best experience you could possibly ask for when it comes to getting your windows replaced on your vehicle. Their price is extremely fair and competitive! I had my back window and front windshield replaced by Eagle Auto Glass and they were extremely fast and did a fantastic job with communication! They even cleaned all of the windows in my vehicle when they were finished!Do not over look this company!

Quick and efficient service! Literally saved me THOUSANDS OF DOLLARS from a sun roof issue. Will be using them in my future glass needs for my vehicles. Honest and kind people who actually care about the customer.

Grace and her Crew did an amazing job on our trucks windshield. Not only were they able to complete the job fast they made us feel at home. The windshield was awesome quality. Better than the previous windshield we had from a popular other company who shall remain unnamed, who charged us way to much for the product and the warranty is horrible. We would highly recommend Eagle Auto Glass Katy for all of your auto glass needs. We will never go anywhere else! Hit them up and spread the word! Let’s promote our local businesses in Katy!

Great experience. Called right before Christmas and got the new windshield very quickly even with the holiday. Even got an update Christmas Day. Very family friendly group of people. If you like to support a great local business and family. This is one to add to your list

I had the worst experience someone could have I paid a Glass company to remove and reinstall the the glass in my 1979 Ford Bronco that I was restoring. Let’s just say it took them three weeks to not in stall two windshields and break one of the caps glass. And then they said it was everything but the installers fault. Eagle glass order the windshield and I ordered the two new cap glass. And in Two Hrs it was done perfectly. Ashley on the phone was professional and kind. And the installer not only courteous and professional and new what they were doing. I will recommend them to everyone.

Five stars only tells part of the story. Grace Watts answered every question with an intelligent and detailed answer, assigned qualified personnel to do the work, completed the work on schedule, and did everything from start to finish exceptionally well. In my experience this company has no peer. Their location just west of Houston is easily accessed off of I-10, and well-worth the short drive. I am not only satisfied, I am delighted. Thank you, Grace. William Bleakney

They were awesome! Quick, reasonably priced and amazing customer service....what else could you ask for? I would definitely use them again.

Outstanding! From the first phone call to bringing my keys to me at my job! Great customer service AND great prices...Eagle gets it! Thanks for the great experience!

Customer service exceptional. Verycompetitive pricing. All in all a great experience. Would highly recommend Eagle Auto Glass

Window glass replace, did a good job.

Great friendly and professional service . The level of communication, value and installation is top notch.Highly recommended.

Amazing job done by Mrs. Grace and her staff. Great pricing and excellent quality workmanship. Recommend this company hands down.

These guys did great work on our company van for a great price and they also got it done very quickly. Definitely a satisfied customer

My vehicle was broken into while parked at hotel. I was traveling from oregon to Florida. Thieves broke rear passenger window. As most safelite was recommended. big waste of tim . Could not get through to live person even local office!!!Detectives had card for eagle auto glass. what a God send. Grace is owner and she was immediately understanding, helpful and legitimately concerned for my dilemm . She found the replacement and had a tech there in the afternoon who was professional knowledgeable and an enjoyable conversationalist. He completed the work, did an excellent job cleaning all the broken glass fron the door interior, etc. Add to this they were less than the COMPUTER THAT SAFELITE quoted!!!!So, if you are in the Houston area and need auto glass service, forget safelite and call Grace at Eagle Auto Glass. You will be impressed as I was.I even told Katy police dept they can feel comfortable recommending.

This is a local co.as apposed to a big conglomerate.I like that.I knew by the way that they worked that they cared.I have an old car &knew unequivocally that SOME companies would have taken advantage . These guys are great.I am grateful to have found them.You will not be disapponted.

Great place! Very helpful and took the time to explain everything. Highly recommend.

Making an appointment was easy. Service was very pleasant and we were out quicker than we expected.

Have been involved with multiple windshield replacements through Eagle Auto Glass and am extremely impressed with the quality workmanship and attention to detail. The staff at both locations are friendly and professional. Thanks Eagle!

The best service ever, I will totally recommend to all my customer and friends

They were very helpful with replacing my window and very nice customer service

Everyone else had nothing for same day these folks didnt either but still got me taken care of, got it done quick too. Job well done.

Excellent Service. The technicians acted professionally and I am very satisfied.

Had windshield replaced my ram 1500Great service at a great price!

Very nice, quick, cheapest in town, and great quality work! Highly recommended!

Great service and good prices. Went the extra mile to replace my windshield

They replaced my windshield and I am very pleased with their customer service. I will use them again if needed.

Efficient service, respectable prices, kind staff!

Great service. Great people!

Wonderful staff! Very helpful.