I placed an order and then realized that shipping address was incorrect. Called them up and explained, they were very supportive and immediately canceled my wrong order.Requested them to stay on call while I placed another order (after updating my shipping address) and they confirmed it on their system right away and also provided shipping updates.Customer care at its best, Highly recommended !!!!!
Ordered a part on Aug 12. Hadnt heard anything by the 22nd. Emailed and then spoke in person on Aug 23. They said shipper has no idea what happened (I was not provided with this information-normally a vendor will post shipping information so you can track your package). Supposedly the money will be refunded so basically I am back to where I was on Aug 12th and will not be able to complete car repairs until I receive the part. I wonder when I would have heard something had I not called.
Great customer service !! They have good quality parts for cheaper price.
Good prices and service.