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Autohaus K&H Inc.
2815 San Jacinto St, Houston, TX 77004, United States
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Autohaus K&H Inc.
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Al
Review №1

I will never recommend this place to anyone. They just stalled me week to week. They had my vehicle for a month and gave my car back with several problems. Geico recommended me this place and I regret it. Dont make the same mistake and go somewhere else.

Fa
Review №2

The good thing was that they cleaned my boyfriends car very well. There were some misunderstandings and Abd took his time and effort to clarify them for me which I appreciate.

Br
Review №3

Awesome shop!! Thanks guys for answering all of my questions ect. Great service!!

Mo
Review №4

Great job on the body repair work for my VW GTI. Excellent service. Definitely recommend.

Li
Review №5

Autohaus K&H went above and beyond for my repairs! Not only did they do a great job on the basic repairs needed from someone hitting my car in a parking lot, but they were especially great when handling the vinyl I had on my car. My car has custom decals along the sides. Originally, I was contacted by Randy to tell me they would be unable to replicate the custom work because they do not do vinyl work like that and they requested that I go online and find replacements. After searching for a couple hours, I was not happy with anything I found online and called Randy back to ask if I could send my car somewhere outside of the shop. It was then he told me they actually contacted a vinyl company to come out and recreate the piece! I am so appreciative of them to go out of their way and find someone that could do this for me, which is why Im giving them 5 stars!On top of that, the man who helped me when I dropped the car off was super nice and easy to talk to and Autohaus delivered my car back to me a day earlier than I expected, even with the custom work that needed to be done. I would highly recommend them to anyone! The work was great quality, they handled everything professionally, and kept me updated with texts and pictures throughout the whole process.

AD
Review №6

Great, HONEST, and reasonably priced. Thanks, guys for fixing my baby!

Ju
Review №7

Great service. They were very honest to us about the needs for our car. They did nit take it in, they just explained the situation. Helped us and did not charge us nothing. Ab was the name of the expert who took care of us.

Da
Review №8

Gave a great and relieving consultation for my brand new 2020 Sonata Limited that was hit by a 2014 Ford Focus.Using all OEM parts to make my car the same as when I first drove it off the lot which is especially reassuring during this grief 😕

Da
Review №9

I initially went to BMW for a diagnostic due to having an abs/check engine light . I was informed that I had a transfer case issue and I was quoted an outrageous price by BMW. I eventually decided to go to Autohaus due to convenience despite some of the negative reviews I read. Autohaus installes a transfer case and removed the old one. After the transfer case install My car was in worst condition. My car would literally stop on the high way. I informed them of this the very next day. The mechanic at Autohaus initially told me that it was a valve cover issue and that I had an oil leak. One mechanic at Autohaus stated it’ll be an 800 dollar job and then another mechanic quoted 1200. My instinct told me to get a second opinion. I decided to go to Bimmer performance and told them of the issues I am experiencing. They diagnosed my car (for free) and upon inspection, they stated that a previous mechanic accidentally or intentionally loosened a part which caused the car to drive erractic/stop while idle. The mechanic at Bimmer performance told me that the car did not have an oil leak and there wasn’t a crack in the valve cover. After the mechanic at Bimmer performance tightened up the part my car was driving perfectly fine! No more stopping while idle (which became a problem after Autohaus touched my vehicle). As a woman I am already quite skeptical of mechanics and honestly I am in quite disbelief that in this day and age mechanics would try to rip off honest hardworking customers. Please take your car elsewhere, your car will be in worst condition if you bring it to Autohaus.

An
Review №10

My sons car was repaired in a timely manner. We were kept up to date with notifications via text. Front office people were friendly and informative.

Qu
Review №11

Otto (Auto) is the best office manager. The techs are excellent. Their work speaks for itself and Otto is right there making sure everything is correct.

Ah
Review №12

I had great and timely service. I needed an estimate and Aaron made the process a breeze.

La
Review №13

The entire team ah Autohaus K & H has always been extremely helpful! They are professional and timely. They have always gone above and beyond when it comes to the quality of the service they provide. I wouldnt take my car anywhere else. I trust their expertise, opinions and quality - 100%.

An
Review №14

I own a Maserati, Benz and a Bentley. They have taken care of all of them. I had major work on the Bentley. Their prices were fair and work was great. They do all the maintenance on my other two cars. Fast and reasonable prices. Plus they treat you like a person, not just a customer. Their only downside is they dont have a lot of space. (probably a result of happy customers)

Ro
Review №15

Highly recommend for auto body repairs - quality service/work.

El
Review №16

Great customer service! They even opened the door for me so that I didn’t have to touch it in covid times.All of the guys were kind and professional.Expensive if your deductible is high, like my GEICO deductible was unfortunately...

St
Review №17

10/10 experience. Ab was literally as helpful as possible taking care of every aspect of dealing with insurance and rental car company that I was a bit too busy for during the week. Thank you!

Ge
Review №18

Always professional and courteous! Great service at a reasonable price.

Vi
Review №19

I drive a Rover Sport and a Cayman. Great customer service and even greater repair turnaround time . Very competitive pricing. Wouldnt bring my autos anywhere else.

Me
Review №20

Gave me my car back knowing it would not start back up due to the battery being bad but didn’t tell me till after I paid and was leaving and was nothing I could do about it. Go somewhere else if you can.

Gi
Review №21

The best service in Houston hands down!!! Professional, efficient, friendly, and go above and beyond for customers! Thank you, Ab and whole team for reducing my stress after my accident!!!

Ki
Review №22

My truck that I love was T-boned in a accident. The rear axle was sideways... They fixed my truck and it looks and drives great. I was super impressed with the quality of their work. Top notch.

Al
Review №23

For the love of everything that is pure in your life. Do not take your car here. The tow truck driver will scam your way to this shop. The shop doesn’t give a care about your car except how much money they can bleed from your insurance. The people there are rude and unprofessional.Be warn.

Da
Review №24

Friendly, helpful and informative staff. Absolutely the best bodywork in town. Even with all the work they have coming in daily, they maintain the highest levels of service. They definitely know how to run an auto body business.

La
Review №25

All of the guys over there are so nice and welcoming!!!!! Especially being a woman needing repairs done on your vehicle some people can try to take advantage of you but Autohaus has always been a go-to for me, with their fair prices and excellent customer service you can always expect a great experience with them!!!Shout out to Tony, Ab,and Tamer,and Otto!!!!!!

Ch
Review №26

Thank you Guys for such an Awesome job #Team AutoHaus

Al
Review №27

I was referred by a co-worker and I must say, I was scared to leave the dealership to have my 2007 BMW 530I fix by someone else. I was very empress with the customer service and advisors being straight forward with fixing items and not being pressured. The advisor said we you can fix it today if you like or later; but dont wait too much into the summer because it can get worse. The pricing was great and well worth the work. I plan to return I like the concept that its a small shop but well worth beating dealership price.

Be
Review №28

I got my car repaired here after an accident and come to find out a few months later after having continuing issues that they completely skipped over repairing a part of my car. I ended up having to pay another $1000 out of pocket when my insurance was originally supposed to cover the wreck. Also when they did have my car they estimated about 3 weeks for the repairs and had my car for over 2 months. Every time I would call they would give me some excuse and say itll be just a few days. All in all my insurance ended up paying them thousands of dollars and I went months without a car all for an incomplete job. DO NOT RECOMMEND

Ca
Review №29

Because this repair shop is so convenient Ive given them a fair amount of business over the past decade between routine maintenance for my cars and body work.Unfortunately, things took a turn for the worse when I took them my Audi S8. They damaged the wire housing doing routine maintenance and it took a lot of time, energy and back and forth to get them to own that they in fact damaged it and then to get them to replace it at their own expense. They kept trying to claim that despite them damaging it, they shouldn’t have to pay to put it back the way it was when I gave it to them for routine maintenance.The last straw for me, I had some minor work done to my ML550 wheels. What I was told would take 2 days turned into a week and still no vehicle. No one bothered to call to provide updates and no reimbursement was made for being without my vehicle for over a week. Because I had a holiday planned and had to get a rental car, this minor repair ended up costing a lot more than expected. I would simply have waited to repair the scratches on the wheels if I’d have known it would have take a week!They were unapologetic, unsympathetic and offered no reimbursement for my expense for a rental car. Due to the lack of customer service I would warn anyone from taking their vehicle here for even a minor service.The customer service is just unacceptable, no matter if youre talking to Marcus or Auto, no matter if youve been doing business with them for a decade.

A
Review №30

My go to place for automotive and body work.

lo
Review №31

Otto is a jewel. He runs that shop so smoothly. He is professional, courteous, and knowledgeable about the business. I would refer K & H to everyone.

Br
Review №32

My insurance company recommended this place and was a bit sceptical because it was in midtown. Tony put my fears at bay and provided the most professional service I’ve ever had with a body shop. My vehicle is rare in US, and parts had to come from overseas, which caused a delay. Tony kept me in the loop the entire time. Even the rental car company raves about him and the business. There were no hidden cost and 0 surprises. I’d trust him with my grandmothers vehicle. Simply put his level of integrity is 100%!

Sa
Review №33

These people are awesome! Could have completely charged me a lot, but they were more than fair. Would recommend to anyone, and definitely coming back here if needed.

Lo
Review №34

Great job. My car was restored to a better condition

Mi
Review №35

I have always found these guys to be honest, fair, and reliable. I wouldnt trust anyone else with my Saab. When I moved to Houston in 2010 I looked all over for a Saab mechanic. I even tried taking it way up north to Lucas Auto where they diagnosed it with one problem and then repaired something completely different that wasnt broken. When I complained they tried to charge me again to repair the thing they were supposed to repair in the first place. When I found Autohaus K&H not only did they fix Lucas Autos blunder, but they are only a mile from my house, and the work has been consistently excellent. My Saab is getting on in years and these guys have certainly eased the financial burden of keeping it running well.

Jo
Review №36

I had an old 72 Mercedes. I am sure the shop owner shook his head when he saw me coming but he was always profession and somehow kept that old car going until i finally sold it and bought a 2007 350 convertible. He smiled when i got out of that! Best best best ever Auto repair shop. Trustworthy and always fixes the problem and gets my car back when they say they will. They know German cars for sure! You cant go wrong with Autohaus K&H !! I would not take my cars anywhere else.

Br
Review №37

I would like to thank Tony Z and the staff for a great service experience. Not only was my GL450 repaired before expected, but also the bill came in lower than the quote. Very pleased with paint and body work.

Ma
Review №38

Please avoid this place at all cost! I am only writing to forewarn other people. Very unprofessional, rude, and slow. Constantly push back delivery deadline and are not accountable for their words and deadline. They will find way to blame others for their bad service. Their words is not worth a penny. Please do no trust them with you car.

Ma
Review №39

Terrible customer service. They took 37 days to repair my car, didnt keep me updated on the status on the repair until I would call every time, and the worst is that Abe promised to cover the rental for the extra days over 30- but they kept refusing and I had to chase them for a week. But the work in the car was great!

Al
Review №40

Have done buisness here nice people to work with.

Ta
Review №41

Great service and knowledgeable staff!

Wa
Review №42

Excellent, on time, courteous and professional maintenance and repair for my cars over the years included Mercedes and Jaguar. Highly recommended.

Co
Review №43

Best auto body and mechanic shop for high end cars in downtown houston

Tr
Review №44

They did a great job on my oil change. Reasonable and efficient.

At
Review №45

Excellent service and outstanding professionalism and honesty.I have had a great experience with my VW GTI both at their body-shop and their service department.It is very hard to find places like this in Houston. Well done !

st
Review №46

Excellent service thanks for Ab . They took care of my Mercedes

Ca
Review №47

Professional service with no hidden costs

wa
Review №48

I have been breaking my German cars for the past several years. Ive always had excellent service and I have been extremely satisfied with their work . I would rather come here and then go to any dealership

Br
Review №49

Been a customer at K&H for nearly 15 years and numerous Audis. I appreciate the fact that when I call, I talk with someone who is knowledgeable about my vehicle, and cares about customer service!

Da
Review №50

Good People & Great Service

Pa
Review №51

Very clean and fast and friendly service

mo
Review №52

Good people, good prices

za
Review №53

Excellent service and good people

HG
Review №54

Save your receipt for body work. I had my car repaired about 8 years ago, the clear coat and body filler has started to fail. I had another shop look at it, they told me the clear coat is razor thin. Also my door has rattled ever since they took it apart. I lost my receipt so no lifetime warranty for me :(

La
Review №55

Friendly staff but the place was a big mess!

Sy
Review №56

Excellent friendly and honest experience with Autohaus.

mu
Review №57

Ask for Abdula

Ky
Review №58

Awesome place

Information
14 Photos
58 Comments
4.4 Rating
  • Address:2815 San Jacinto St, Houston, TX 77004, United States
  • Site:https://autohauskh.com/
  • Phone:+1 713-659-3393
Categories
  • Auto repair shop
  • Car repair and maintenance
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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