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Gillman Chrysler Jeep Dodge Ram
10585 W Sam Houston Pkwy S, Houston, TX 77099, United States
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Gillman Chrysler Jeep Dodge Ram
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Se
Review β„–1

Today is an awesome day, (especially for my wife) because of our salesman Alex. He was professional, friendly, & handled us with care. If youre in need of a new ride, call this location and ask for him! We got her a new 2021 Charger that is so beautiful (drool) and the price was excellent! Dont waste your time with any other dealership unless youre into wasting your time. Thanks so much Alex! She loves it. πŸ’―

Te
Review β„–2

Milys help was superb! She helped us over the phone and then when we were able to come in she was great to work with. She was always available when we needed her!

Jo
Review β„–3

I am highly satisfied and happy with this dealership! I want to thank and recommend Carlos who helped me get my dream car. He found me the perfect Jeep Wrangler! He is an awesome sales consultant, very patient and great listener too. Make sure to ask for Carlos he will help you find the car you need and want!

Ti
Review β„–4

Patrick and Chris did a amazing job helping me with my new jeep purchase today. I feel it is important to point out what amazing and great employees you have here I enjoyed their time and company amazing people. 10/10 would recommend to everyone

Un
Review β„–5

STAY AWAY FROM THE REPAIR SERVICE DEPARTMENT for the following reasons:1 - left oil marks all over my front interior (chair, mirror, window/roof). SEE ATTACHED PICTURES.2 - left scratches on my driver door handle and sliding door. SEE ATTACHED PICTURES.3 - service manager never picked up phone or called back or replied through email or text.4 - repair took over a month. Didn’t do anything for the first 3 days. Took a were for diagnostic. Way too long.5 - loaner car or rental not available. Such a hassle when they took their sweet time for over a month to replace an electric module. Such a hassle.YOU’VE BEEN WARNED!

Ro
Review β„–6

Highly recommend this place if youre in search of a new or used vehicle. Really good selection and theyre well kept. Went to other dealerships and cars were just filthy and ruined the excitement of buying one. Was helped by Daniel Rosales and Jesse Banda. Easy to talk to, no pressure and explained everything very well. Definitely would do business here and with them again.

bl
Review β„–7

What an awesome car buying experience at Gillman Jeep. Our Sales Rep Carlos Rodriguez was amazing and did all he could to get us where we wanted to be on price. He listens to your needs and makes sure you are satisfied. this is our 3 car bought at Gillman and i would go back again.

Al
Review β„–8

We had a great experience buying a used kids car. Alex was fantastic to work with. I called to test drive a car I had seen online but unfortunately that car was unavailable…Alex pulled several cars that met our criteria and more. He was attentive and personable but was not pushy. He was very well informed on all the cars. I would highly recommend Alex at Gillman to anyone shopping for a new or used car! We will definitely look him up for our next vehicle purchase.

Bl
Review β„–9

Alexis was wonderful in helping me find and purchase my new 1500 Ram Longhorn Limited! I can truly say it was the best car buying experience I’ve ever had. I highly recommend Alexis and the team at Gillman!

St
Review β„–10

This dealership has a nice variety of jeeps. Sales guy Carlos D. Pinto my man! Thank you so much on working on my Purchase. Frank Rodriguez the finance guy was also one of the greatest people I dealt with. These 2! I would recommend to anyone in the pursuit of buying a jeep.

Ch
Review β„–11

Alex is personable, attentive, he cater to what we really wanted, he did give us after sales support, communicativeWe had wonderful experience with Gillman during our purchaseHighly recommend this place to get your dream car

Mi
Review β„–12

Nikki Thompson is the best! She assisted my wife and I with a trade in of my old vehicle and getting into a brand new 2021 Ram Warlock. We couldnt be happier!!

Fr
Review β„–13

I’ve been here a few times and I always choose to go to Daniel Rosales. He always goes out of his way to find the best car for me and my family. Highly recommended.

Za
Review β„–14

So anybody buying a truck or car from this dealership should be extremely aware of several things. First be aware that these unscrupulous sales people will bully you into excepting their deal, telling you anything they need to in order to get the deal, and then once you make arrangements for the deal they pull out and re define the terms of the deal. The dealership was extremely rude in all three tiers of management, and the overall demeanor and atmosphere is incredibly abrasive, unwelcoming, and not conducive to buying a $90,000 truck. They know that they have the upper hand and they will do whatever they can to get themselves the best deal with no regard for you or their duty to treat their customers with dignity and respect. ~Caveat Emptor~

An
Review β„–15

I was helped by Mily, very helpful, and knowledgable. I cant express how helpful and attentive she is/was. This was by far the best car buying experience ever! She made me very comfortable, almost as if we were family. I would do business with her any time.

En
Review β„–16

Had a great time visiting here and being helped by Daniel Rosales. Recommend this place 10/10 for a great car purchase experience. :)

da
Review β„–17

Sergio Pardo always giving his best !My 3rd pick up I bought and I hoping to back for my next one ! Awesome service πŸ‘ŒπŸ½πŸ‘ŒπŸ½

Ja
Review β„–18

I had an incredible experience working with Alex and James. They took care of me. They were friendly, courteous, outgoing, and exceeded all my expectations. They sold me a truck but also gained me as a friend. I highly recommend James and Alex for your new car or truck needs.Jamie

Za
Review β„–19

Great dealership! TK (Trevor) was my salesperson. He was very quick and responsive. Put together a great deal and I already referred two people to the dealer who have just closed a deal on a Jeep. This was my second deal with TK and he always goes above and beyond. Thanks Gillman!

Mo
Review β„–20

I dealt with Pedro to buy anew Rubicon wrangler. He is awesome and straight forward. No hidden fees or unneeded packages. Straight MSRP price. Highly recommend dealing with this honest sales person. Also went the second day to service department, dealt with Sasha, was very respectful and helpful.

Ru
Review β„–21

100% recommended! Daniel Rosales has by far been the best help I have ever experienced when buying a vehicle.

Em
Review β„–22

Carlos pinto gave good customer service, we asked him questions and was able to answer them back throughly. Always with positive energy, very polite and very honest when it came to specific information. I recommend carlos to anyone.

Da
Review β„–23

Definitely the best place to shop for a new car. The best thing about the dealership is when someone thats takes the time to help you out to get the best price for you that person is β€œtony” if you go there ask for tony,trusts me you leave from there satisfied. Thanks β€œtony”.

To
Review β„–24

Carlos!! We really appreciate your kind and patience while assisting us on our car purchase. Continue the humble spirit that you have. I would most definitely refer my friends and family to you.Again, thanks for everything. Tonya C

ru
Review β„–25

Had an amazing experience coming here! Will definitely recommend help from Daniel Rosales when selecting a vehicle.

Ro
Review β„–26

I had the opportunity to purchase my new vehicle with Patrick Wilson at Gillman. Im usually reluctant to trust anyone in dealerships but, Pat was a pleasure! Great experience, my advice is to ask for Pat Wilson.

St
Review β„–27

Carlos Pinto is a really good salesman and he really helped out with everything! Everything went smooth and i’m so grateful for my new car 😊 Currently blessed πŸ™πŸ»

An
Review β„–28

Mili and Nikki were both fantastic. Everyone who helped me were great. They are why I keep going back.

Am
Review β„–29

Kevin Alley was AMAZING! Helped me get the car of my dreams! He was so kind, informative, and really just went the extra mile to make my experience amazing. I’m a first time car buyer and I couldn’t have asked for a better salesman nor a better dealership! These people are fair, honest, and genuinely helpful! 10/10 would definitely recommend!

Je
Review β„–30

Patrick did a phenomenal job helping me and my wife build her new Jeep. We love it. Go see Patrick Wilson

Sh
Review β„–31

Tony Salem was the best sales representative at Gillman dealership. He was very positive about our conversation on purchasing a vehicle. I was able to go out and pick up my son and Tony found the best deals that worked for me. He was very quick with giving me the best options that fit my budget. Thank you so much Tony!!

Ti
Review β„–32

Stopped at autonation jeep first and their β€œbest” sales was horrible. Literally got up and walked out. Went to gillman and TONY met us while we were outside. Hands down the best sales rep I’ve ever had at any dealership. He worked hard to get us everything we wanted. Got us the Gladiator we dreamed of, at the price we wanted, and lower than the payment we wanted. Everyone at gillman was amazing. All my future vehicles will be bought from here. Thanks again Tony!

Er
Review β„–33

Best service I’ve had, Nef Gutierrez made the process easy and fast. He got me what I wanted with no hassle. I recommend this Dealership to anyone looking for no hassle service.

La
Review β„–34

Nef was my sales rep! Cool guy from the start. I went for a trade in & told him if he couldn’t help let me go home and eat cake & ice cream, πŸ˜‚He understood I was hungry and anxious 😬Nef gave me his Chick-fil-A sandwich and closed my deal as wellπŸ˜‰

Ch
Review β„–35

If you go to Gillman go to Patrick. He provided me with the red carpet treatment. I’m recommending everybody I know to him.

Ni
Review β„–36

I just bought my first car, and I couldnt have chosen a better dealership to purchase a Jeep. All of the people I dealt with, Barry, Danny and Steve were a pleasure and made sure I was fully taken care of. The customer service is by far the best Ive ever seen at a dealership and they truly want to make sure that you have an excellent experience when purchasing a car. 10/10 would recommend this dealership to everyone.

Ja
Review β„–37

An great experience from beginning to end treated like family. Daniel and Jesse walked us through the whole process and helped us get exactly what we needed for our future. My wife and I are now behind the wheel of a new Ram Laramie 2500. Definitely revisiting them for our next vehicle purchase! 10 out of 10 recommend!

Ni
Review β„–38

Alex was a complete wonder in making my purchase! He gave me the truth about my options! No games! And I came back the next day and made my choice with his help! I’m completely satisfied!!!

Sh
Review β„–39

Purchased a new Chrysler Pacifica from Gillman recently. The process of buying the car and getting introduced to it was the best I have experienced in any car purchase I have been involved with before. There are always frustrations, but they were responsive to my concerns and in the end I got the car I wanted after an exhaustive search relatively painlessly.Tony was my sales person. He did a good job taking care of me and walking me through the process.

Lo
Review β„–40

Fantastic customer service from Patrick Wilson! Weve been searching for our perfect Jeep Wrangler for about a month, stumbled upon Gillman and found one online that showed in transit which happened to be the exact one we wanted. A quick call to Gillman, a connection with Patrick, and he was all over it. Turned out it was to be delivered in a couple of days and we were able to seal the deal within a couple of hours! Can not say enough how EASY Patrick made the entire process. We had visited 3 other dealerships in 2 days and the attention we received from Patrick was second to none! Really appreciated him keeping us informed until the Jeep was ready to be picked up. HIGHLY recommend using Gillman for your car needs and definitely ask for Patrick!

Je
Review β„–41

I purchased a new Jeep Gladiator with Carlos Rodriguez Jr. I had been to several dealerships over the weekend where non of the sales people were willing to greet customers outside. I parked and he immediately made eye contact smiled and asked how he could help! I work in sales myself and absolutely appreciated his initiative and he appeared to genuinely want my business. He was patient through the selection process as I had a long list of features I wanted and a price in mind. He had no issues researching answers to my questions! Overall I am very satisfied with this buying experience. I also had a great experience with James Baker in finance, it was like catching up with an old friend…he listened and understood what I wanted out of finance and accommodated my requests to his best ability. Great Purchase from a Great Duo!

Ty
Review β„–42

Carlos Rodriguez made purchasing a new truck from them easy! I’d recommend him to anyone!Finance made the paperwork process quick and easy to follow too!

Ad
Review β„–43

Had a great experience, awesome customer service! I highly recommend that you ask for Patrick, he worked out a great deal for us and was very professional. My husband and I are super satisfied!

An
Review β„–44

Bought my 1st Jeep here today and Im happy with their services...theyre nice, funny... ask for Carlos RodrΓ­guez and JesΓΊs BenΓ­tez! This dealership is nice, clean, friendly staffs... I would recommend this place.

Sh
Review β„–45

Last week I purchased a brand new 2021 dodge charger from gillman and i love the car. The car salesman Tony was very professional kind and knew exactly what i wanted. He treated everything with car and made buying a car super easy. If your looking to purchase a car make sure you ask for Tony. Thank you Gillman and Tony for helping me purchase my dream car.

Mi
Review β„–46

Patrick did an excellent job helping me and my family buying our new Jeep. Truly professional service. Go see Patrick asap

Al
Review β„–47

My wife and I went to Gillman at the W Sam Houston Pkwy S location right after coming from another dealership. Sales guy we met was Carlos R. He helped me out greatly. Found the right Jeep Wrangler for me and got us a good deal. We left the dealership satisfied because of him. He wasnt a typical sales guy trying to sell you something you cant afford. My wife liked the Jeep so much, we end up going back this past Saturday and found the perfect one for her! We called Carlos R to make sure he was there before we went. We got there and started looking around. My wife couldnt make up her mind. A lot of Jeeps to choose from. Carlos R was very patient and kept showing her different kinds of Jeeps till he showed her the Gladiator. She loved it! Got a good deal on it! Carlos made it happen again! Wife was satisfied and we left the place with her Jeep Gladiator happy! Sales guy like Carlos R being professional, friendly and knowledgeable, is the kind of person that you want to deal with! He deserves more than 5 stars!

An
Review β„–48

Tony was amazing he was the first one out the door and greeted me and my wife before we even entered the building. He made us feel wanted and not like another customer. He was very informative and was not pushy at all. He asked what we would want for our trade-in and how much we would want to put down and worked with us on the amounts. I walked out of the place with a good experience and a brand new Charger that I have been waiting for, for years! If I could recommend anyone Tony would be the guy, and will be going to Gillman for future car purchases.

Ke
Review β„–49

10/10, I HIGHLY RECOMMEND!Ali (Alex) is my salesman and is Hands down the best salesman. He is very professional, and patient. He will do whatever it takes to make sure you leave with a vehicle you are happy with! Thanks again Alex for helping me get into my 2021 Challenger 😁

Ra
Review β„–50

Beautiful dealership. I came to pitch my services on photos and videos for their inventory and Mr. Gustavo San Andres was very nice. He’s got a great team.

Je
Review β„–51

I got 2021 Jeep Cherokee Latitude and I love it!!! My sales consultant, Miguel El Poblano Mendez, saw me in service and asked if he could have my vehicle appraised at no cost to me. He mentioned that I was close to 100K miles and asked if I considered trading it in. He gave me his number with the appraisal upon leaving service and told me to call him if I was interested. I called and he helped me get around my schedule conflict so I could come into the dealership. I presented my information and was able to leave the same day with my new Jeep. I went from a 2015 Jeep Cherokee to a 2021 Cherokee without any real effort and Miguel made it happen for me. Thanks a billion times Miguel.

ge
Review β„–52

Nina has to be one of the most upfront, caring and determined salesman that I’ve EVER dealt with at any dealership. She not only went above and beyond to get me exactly what I wanted, but she made it work for my family and gave effective communication throughout the entire process. The dealership was extremely welcoming and everyone we spoke with were kind and friendly, but Nina takes the cake! ❀️

Ge
Review β„–53

When I purchased my 2021 Jeep Compass it had an orange light on but I was told to drive it and it will go away. Once I picked up my plates my salesperson stated that he recently found out the light means an issue with the extra battery and the start/stop function. I get that in and worked on and now 4 months later my A/C is blowing hot. Dropped it off at the new Jeep building on Monday morning and after that now its fridary and it has been a fight to even get someone to answer the phone nevertheless even talk to my service advisor. NOTHING! After my husband called and called he got a hold of him and the issue was that the compressor locked up and metal shavings got into the hoses and valves and everything needs to be replaced. Car would probably be done on Friday. Friday being today, they are once again dodging the calls. Saw another bad review and the number to supposedly contact the general manager but that did not get us an answer as someone picked up and just forwarded the call one time and then now they dont even answer. Will be trying to get out of this vehicle as soon as possible. Worst service.

Ex
Review β„–54

Tony, has taken great care of friends, family, and myself. Multiple vehicles, always the best price and a pleasure to do buisness with. Would have put 6 stars but was not an option.

ch
Review β„–55

I went to Dodge Chrysler keep today not knowing. My outcome but Tony Salem made sure I left with a car I wanted and worked magic to make it happen. I recommend you guys go over and visit him he will take care of you !!!!

Me
Review β„–56

My experience with Alex at Gillman Chrysler Jeep Dodge Ram was awesome. I absolutely suggest you go out and speak with Alex when you are ready to purchase your next vehicle.

Ma
Review β„–57

Alex was recommended to me, and he did not disappoint! This was my very first Jeep purchase and I had numerous questions which he promptly answered for me via immediate text message. I was met by Alex outside when I arrived at the dealership and the whole buying/paperwork experience was painless. Everyone inside the dealership was friendly, with immediate smiles. There is another Jeep dealership closer to where we live, but I am extremely happy I made the trip to Gillman. It was worth it! Thank You!

Bl
Review β„–58

Our sales guy- Carlos was great. He wasnt a pushy sales person trying to get a sale. My husband and I took are time looking around for the right jeep. The next day (today) we came back, gave him the list of the jeep my husband had in mind, Carlos said he will be right back, and next thing you know he drove the PERFECT JEEP to my husband. We met with the finance guy- David. Gave us a good deal. Everyone was happy! Friendly place and so many great selections of vehicles! Make sure to ask for Carlos!

Le
Review β„–59

We had a great experience with Tony at Gillman Jeep. He was accommodating to our needs, very friendly and funny. We appreciated the fact that he was leaving for the day and turned back around to help us with our vehicle. Go see Tony for your vehicle purchases!

Le
Review β„–60

Thank you guys for the service and help with my new vehicle it was just what I wanted at a great deal appreciate it

Da
Review β„–61

Alex Rezai was a great help and I highly recommend him. Honest and fair trade-in evaluation and step by step help all the way through the process.

Ca
Review β„–62

I purchased my 2021 Dodge Challenger through Tony and I couldn’t be happier with my new car. They were communicating with me within 24 hours of me inquiring and Alicia made making an appointment with them super easy and she made sure to greet me and check in with me while I waited. They worked with me on my trade in and got me to a price I was very happy with. They made the process as fast and pleasant as possible and I will definitely recommend them to anyone looking for a new vehicle.

Le
Review β„–63

Experience was awesome when purchasing the vehicle, the sales person promised fixing some details in the vehicle and left the dealership happy. As soon as I left the dealership, I reached out to them to have that fixed and did not get a response back at all. I had to get in touch with the pre-owned manager and got told that the sales person lied to me. At the end they were going to go ahead and have it fixed. Couple days later I had to go back to do a warranty claim, the manager supposedly set up an appointment to have that checked out and handled with a rental car and turned out he did not do anything. They had me going to different service departments till the lady told me there was nothing to do only thing I can do is leave the vehicle there and Lyft home cause they had nothing for me.As soon as that is settled, I am never going back to this dealership, worst experience I have ever had.

Mi
Review β„–64

More like ten stars!! Nef was amazing!!!! From the beginning to the end, we felt well taken care of! Go with Nef at Gillman Chrysler Dodge Ram!!! You won’t be disappointed. Absolutely love my new 2021 Grand Cherokee L series Limited!!!! 😍 don’t walk, run!!!!

Je
Review β„–65

Ask for Carlos Pinto! Went in after going to a competitor and they were able to get me exactly what I wanted at the price I wanted. All the staff were awesome! After the long wait I finally have a new Jeep Grand Cherokee L!

Ka
Review β„–66

First rate experience!Id done quite a bit of research, this was the first time buying a vehicle completely on my own...Id decided the Chevy Traverse was going to best fit my needs, & I set about finding one in my price range... I found one online, there were no photos, but the description sounded like it would suit my needs, & bonus, it was red, my husbands favorite color (I didnt want black, white or gray, & that was pretty much what I was finding in my price range)...on Sept 17, I called Gillman to see if I could see some pictures, find out if I could take a test drive... the car wasnt on the lot at the time...that afternoon I first spoke with Carlos Pintos... he explained that the car was out as a loaner, but the car should be back Monday...it ended up that the car that was being repaired ended up needing more work than expected...i felt good that they were making good on another sale, replacing the engine so the customer had a good, long running car... Carlos kept in touch with me, updating me on the status... he promised me I would be the first person called when the car made it back to the lot, & even though Id test driven other cars at other dealers, I wanted the Traverse, & I trusted Carlos, so I decided to wait... on Sept 28, true to his word, Carlos called to let me know the car was there... i tried getting to the dealership that evening, but didnt make it... I let Carlos know that id be in the next morning... unfortunately, morning turned into late afternoon, but knowing I was coming, Carlos didnt show the vehicle to anyone else... he made sure the car was detailed, & when I arrived there was my beautiful red Traverse...one short test drive later & i was ready to buy... that night, i drove off the lot, happy owner of a 2014, low mileage Traverse... Carlos made the purchase painless...once I got home, the next day, i realized that the a/c wasnt blowing cold... i gave Carlos a call, & let him know it probably just needed freon, & he said that if I brought it in, hed make sure it got done... i wasnt in a real hurry, but a couple nights later, I went out & the car wouldnt start... the battery was dead... afraid Id left a light on, I bought jumpers, got the car started, & drove it a bit to charge the battery up some....I didnt need the car until the next evening, but the battery was again dead... my son hooked it up to his battery charger, the battery was completely dead...id had the car 1 day short of a week at this time... i messaged Carlos, letting him know I had a bad battery, & asked what could be done... i purchased the car with no warranty, but I hadnt even driven it 100 miles... he was off that day, but he did answer me, promising hed talk to his manager in the morning... the next morning, after letting the battery charge for about 25 minutes, i was able to start the car & Carlos sent me a message saying if I could bring it in theyd take a look... i brought it in & right away they took the car in... they replaced the battery & recharged the freon... Ive had no more issues with the car starting, no more issues with the car at all & the a/c blows so cold that I cant turn it on fully...Im more than satisfied with Carlos & with Gillman Chrysler Jeep Dodge... I would recommend them to anyone as I can attest that they stand by the cars they sell...

Jo
Review β„–67

Overall fantastic experience at the dealership, I was met immediately by Miguel Mendez and Kevin Alley. They worked with me to get my payments down within my range even with the market being at its current state. Definitely recommend working with them if you can.

jc
Review β„–68

Daniel Pina is an excellent salesman, he when above and beyond to make my purchase happened. I am so satisfied with my truck

vi
Review β„–69

Huge thanks to Alexis for helping us get into a 2021 Ram Laramie! Very friendly and easy to work with. Definitely recommend his help if you are in the market for a new vehicle here.

Si
Review β„–70

Patrick did and awesome job helping us find the most reliable car for us to get going! Being apart of the Gilman family makes me feel safe.

An
Review β„–71

On may 8th, 2021 I bought a Jeep Cherokee at Gilman, we all have some type of horror story when it comes to buying a car. This one was rather different, the culture in the automotive sales industry has been among the slowest ones to catch up to newer trends which embrace true customer service. While working with Alex Rezai I quickly noticed that Gilmans company culture was different. Alex focused his entire time in looking to meet my needs and being objective on the outlook of what I excepted to pay. I was not forced fed the wrong vehicle and was not pushed into a loan that would strain my budget. I spent no more than 2 hours there and did not drive off feeling I had been ripped off, in short I felt Alex was amazing and thorough. Moreover he went over my trade and found my sunglasses, pulled my toll tag and emergency cash I kept in the glove box. I am more than pleased with the premium level customer service and the Jeep Cherokee.To Mr. Campbell and Mr. Baker, I cannot thank you enough for working so hard to get me where I needed to be with this purchase.

Li
Review β„–72

Daniel PiΓ±a was great helping me choosing the car I wanted totally recommend him if you go to Gillman Chrysler dealer

Do
Review β„–73

We just bought our very first RAM truck at Gillmans and it was a very good experience. Our salesperson Tony Salem was very helpful, knowledgeable and professional. We havent felt pressured or that any of the traditional car sales tactics were used on us. We just wanted to take a look and maybe test drive but with friendly, cooperative, straightforward and quick assistance of the whole team, we drove off in our beautiful new truck.

Zo
Review β„–74

Edgar was a great salesman and went out of his way to help us buy a 2017 Camry. I highly recommend you ask for him on your next visit. Great experience 10/10

Ju
Review β„–75

Gillman Chrysler Dodge Ram was a great experience! Tony Salem was extremely helpful throughout the buying process of my Ram 1500. 10/10 recommend Tonay and this dealership to anyone.

Co
Review β„–76

Tarek (Tony) Salem provided my wife and I with exceptional service. Tony was committed to closing a deal on our Jeep Grand Cherokee. Tony was very professional and the team at Gillman Chrysler Jeep Dodge are outstanding. Stop by this dealership first if you are in the Houston area and you need a quality vehicle.

Ju
Review β„–77

Nef was an amazing salesman and made the whole process super easy to get my lady into a brand new Jeep Grand Cherokee L!

E&
Review β„–78

Patrick did such a phenomenal job taking care of my Wife and her new Jeep. She loves it. Everybody at Gillman Jeep is outstanding the Manager Danny and even the Finance manager Dennis were great too. Only go See Patrick.

Je
Review β„–79

I would give zero stars if I could. We had an appointment this morning for 8:00, and we were checked in by 8:02 am. Josh was supposed to be the tech for our appointment, but was out trying to make a sale. There were four other people just sitting around and could not be bothered to help. We waited for over 15 minutes with zero help or interaction. I took the time off work because we had a scheduled appointment, and since no one could be bothered to help, we had to leave. We will be taking our business elsewhere.

Ta
Review β„–80

If youre looking for a car...you can STOP RIGHT HERE! Miguel El Poblano in sales and Ali with the finance team are absolutely awesome. I had to work all day Monday, Miguel picked me up in my new car, we went back to the dealership and signed the papers! Such a smooth process. They are dedicated and its the first lot I went to and it actually felt right. Energy is everything for me and it was nothing but good vibes. Thank you again!

Ji
Review β„–81

When we walked in we talked to the salesman, we told them our situation and what we could afford. He kept telling us he can get the deal we can afford but another salesman got involved and he started telling us different numbers. They dont communicate at this dealership and some salesman don’t know how to do their job. Got told that our expectations are unrealistic while we got even a way better deal for a younger truck with less miles at another dealership. Just don’t waste your time here, go somewhere else!

Je
Review β„–82

Ive had my Subaru at this dealership for work a couple of times now & they are great! The service guys have all been super helpful & all together great! They stay in touch during the repairs constantly with the warranty info & repair costs & anything they need you to know! And they respond back promptly too!

Ju
Review β„–83

Great service at this location, staff was friendly and helpful, I had a great experience overall. My salesman Daniel Rosales was there at all times to answer any questions or concerns I had while I was trying to make my purchase, he was really reliable.

al
Review β„–84

Customer service here is great! Had an excellent experience with Emily. She worked very hard for us over a period of time to address our needs and ensure we selected the right vehicle showing us many different options. Go see her for your purchase, shes very knowledgeable and dedicated to getting the deal done! Kudos to her and staff!

Jo
Review β„–85

We bought our very first Ram truck and Carlos Rodriguez was the reason that we didnt have to look elsewhere to make a purchase. He understood our needs and took the time to listen and provide excellent customer service. Overall, we had a great experience at the dealership.Most dealerships forget that customer service is what potential customers want and this place was outstanding.

Mo
Review β„–86

I had a great experience buying my new Ram 1500. Tony Salem was my sales agent and he was knowledgeable, not pushy, and worked with me on a fair trade-in and price that we all felt good about. Mario was also very helpful. All in all a very positive experience and i got a great truck.

Ja
Review β„–87

Emily was wonderful during the purchase experience. She made things easy and smooth. The dealership was able to accommodate my budget based on the vehicle that was picked out. I’d you want professional service from a sales person who actually cares β€” choose Emily β€” you won’t go wrong! Thanks Emily!!

Da
Review β„–88

I recently purchased a 2017 Acura with Daniel & Jesse. These guys really helped a young girl and didn’t take advantage like most car salesman do. They walked me thru the process. Fairly easy and simple. I recommend these two for your accommodations.

Te
Review β„–89

Had an awesome experience here with Tony Salem salesman. Told me everything straight forward. Everyone was just so very helpful and kind. Definitely recommend this dealership for anyone looking to get a good deal.

An
Review β„–90

To say that Patrick Wilson did a fantastic job with our Jeep Wrangler purchase would be an epic understatement. His level of professionalism through our entire process was top notch and above board and his efforts in meeting our needs far surpassed our expectations. If every car salesman operated with Patricks level of integrity, more car purchasers wouldnt dred the experience. Even though we live out of state, well go back to Patrick when it comes time to buy the next vehicle!!

Ch
Review β„–91

Our car representative, Daniel Rosales, was terrific! He was very patientexplaining all the features of the cars we looked at. We took numerous rides in different models and there was no pressure of any kind. He has a greatsense of humor and always answered my many questions with great detail and knowledge.

Ch
Review β„–92

Buying from Gilman was probably one of the best decisions I have made in my life thus far. Patrick was awesome taking his time explaining all the different vehicles to me so that I would be best informed on what would best fit my lifestyle. Overall I will be a repeat customer for life and will be sure to pass the word along to other how great the jeep buying experience was here for me.

Ly
Review β„–93

Honestly, some days they are ON in their service department and some days they are OFF. Theres a lot of advisor turnover which seems to be some of the issue. The last year or so, I seem to have more problems with them forgetting to follow up with me on issues and not really seeming to care one way or another about resolving things. This bodes poorly when its time for me to trade in, but Ill continue to try giving them the benefit of the doubt since the 1st two years of going in for service were pretty good.

Ka
Review β„–94

I would give Nikki 100 stars if I could. If you are in the market for a Jeep, shes your gal! Very kind, patient, understanding, and hardworking. Will work very hard to get what you need out of a car. I have already told a handful of friends and family members about asking for her if they are wanting a new Jeep/car.

Me
Review β„–95

I highly recommended coming here to purchase a vehicle! Carlos Rodriguez was my salesmen and he provided 5 star service from looking at vehicles all the way through till I got done with financing! Also want to thank the sales manager Dennis for working me a great deal πŸ€—I will definitely be returning here for any future purchases!

Ka
Review β„–96

Tony was great! Very responsive and helpful. He checked in with me the entire time and was always very friendly and knowledgeable. Highly recommend!Edit: while Tony was cool... the other reps were NOT. One actually cursed at me and everything - his name was James. Their customer service is the worst!!!!

Me
Review β„–97

Miguel, Frank, and Gus helped me tremendously......Yeah thats what I thought that first day.After they tried to sell me a car that was over heating during the test drive and Miguel telling me oh its not over heating that light just means the AC dont work I was talked into a dodge dart.At first it seemed fine but the car cant be locked. The key fob does not work and if I try to unlock it at the door the alarm goes off which causes the car not to not start for a while.If Im stuck in traffic the car over heats. Living in Houston and working in the med center thats a bit of a problem. So now Ill have to get that fixed.All together i dont ever see myself buying from them again. They got the monthly payment to an amount I can work with but they wont fix any engine problems or the fact that I cant lock my car.Pretty sure they knew of the problems when they talked me into it. I originally asked for my money back and they just didnt want to give it back to me. So now Im stuck with it and when I trade it in, it will not be here.

Ha
Review β„–98

Give your time and money to another dealership. Deal was all set up, salesman and managers were well aware of our 13 hour drive coming to pick up the vehicle. Halfway through our trip, they go against their word. After stalling, we show up 2 days later until they can get organized with the paper work and we still had to wait for the truck to be ready. We were thanked for our patience and purchase with arrogance, disrespect and entitlement.

Lo
Review β„–99

We had a great experience, Carlos really helped us find what we wanted and was very informative with everything and every step of the way. I would definitely come back to home for future car purchases.

wa
Review β„–100

Patrick was excellentReally appreciate the job and great service😊 With my NEW DODGE RAM TRUCK!!

Information
100 Photos
100 Comments
4 Rating
  • Address:10585 W Sam Houston Pkwy S, Houston, TX 77099, United States
  • Site:https://gillmanchryslerjeepdodge.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 832-553-0100
Categories
  • Auto repair shop
  • Auto parts store
  • Jeep dealer
  • Car dealer
  • Chrysler dealer
  • Dodge dealer
  • Oil change service
  • Tire shop
  • Truck dealer
  • Truck repair shop
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–8PM
  • Sunday:Closed
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Credit cards:Yes
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