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Westchase Tire And Automotive
11110 Meadowglen Ln, Houston, TX 77082, United States
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Westchase Tire And Automotive
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ma
Review №1

Honest managementGreat experienceOn time serviceWonderful quotes

M.
Review №2

These people are so nice! They have always helped a single woman in need for things that I couldnt do myself. They will always get my service.

Cl
Review №3

The staffs here genuinely care about your car and are honest about things. Ive been coming here for years now because of that reason. some tire centers would charge you more especially if you dont know much about cars in general (me), but this place would never does that. if theres something wrong with my car, they dont mind checking for you for free of charge or telling whats covered under our car warranty etc. and the staffs are friendly and easy to communicate as well. and the lobby area is always very clean too.

An
Review №4

Very friendly amd knowledgeable staff. Fair prices as well. In and out quickly. Definitely suggest!

Me
Review №5

Needed an oil change badly before taking it in for my 5,000 mile check up. They were friendly and quick. Ive been to them before with my previous vehicles. They are my go to place in the future.

La
Review №6

This place is great. If you need your car serviced, inspected, or tire change/ rotation come to Westchase Tire and Automotive. Ask for Daniel and he will make sure your are taken care of.

Mi
Review №7

Jeff is amazing! He was super kind and patient with the process of me getting approval through Easy Pay Financing. He is a solid guy for sure! A blessing to have worked with him!!

Le
Review №8

Quick service and affordable service.

Jo
Review №9

Extremely fair price and quick turnaround. These are good dudes.

dy
Review №10

Very friendly staff. They offer great service.

Na
Review №11

Great service, my family has worked with them for years! Always looking out for us.

Da
Review №12

Great service. Friendly staff. Recommend coming here for maintenance/inspection/tire fix

Re
Review №13

Doug was super helpful and patient with me as it was my first time doing a State Inspection on my own!! I appreciate all the guys here. They made me feel very welcome and answered all my silly questions. Prices are very reasonable too!!!Will definitely be coming back here for all my vehicle needs!

Ja
Review №14

I must say this is so far the best auto place in the Westchase area! Great service!

Al
Review №15

I went to Westchase Auto Care to get a state inspection for my truck. One of the guys greeted me, took my info and went to get a technician to do my inspection.The technician gave the findings to the manager who relayed the issues. One of the issues was tint (too dark). He tells me the tint is too dark to pass inspection. After giving me that info, he tells me (an African-American female) “if you get stopped by the cops and they can’t see into the vehicle… we’ll, let’s just say they’re not going to shoot me”. Given the climate in the country currently, that was unprofessional and insensitive, to be nice.I’d never recommend this place for any work. If this is what I got for something as simple as a state inspection, I can’t imagine giving them my business for anything else.

Sa
Review №16

I got same estimate for repair like the Dealer, Arm and leg cutting prices in their computer system!!!!

Tr
Review №17

I’ve been coming for about 2 years for mainly inspections. I lease my car so don’t need much else usually but these guys are always super friendly. They aren’t pushy salesman type and if I needed something bigger taken care of, I believe they would be honest all around. I definitely recommend checking them out

Ad
Review №18

They will always waste your time with massive waits. Everytime I go its a waste of time. This time was the worst. They wasted my entire day. The inspector just left an hour early with no explanation or warning. Cant get the car inspected now even though the hours arent over yet. What kind of unprofessional worker just leaves in the middle of work with no explanation?Go elsewhere.

Je
Review №19

I felt good about this place after going in for my inspection for the first time. They were honest and friendly. I went back to get my brakes replaced after my inspection visit. Chris was so easy to understand and knowledgeable. This will be my go to place for all car maintenance repairs for now on. Im glad there is honest mechanics still out there.

Ni
Review №20

If you have a problem with you car and you want great customer care, great price, and knowledgeable team. Then come here.I needed to get my belt replaced, I had many questions as to why it happened. The one and only Scott was able to help me understand what happened, he was friendly and professional. His team also took the time to explain potential reasons and causes of concerns about my cars health.Over all, I wish I could give them 10/10 review.I loved it here. And so will you.Thank you Westchase for taking care of me!.

H
Review №21

Professional, thorough, honest, and more. I should have written a great review a long time ago. Thanks to Chad and the rest of the staff for a neighborly and family style experience. These are good people who are great at what they do.

Da
Review №22

Excellent service! Im usually dissatisfied by the alignments I get from large chains because it seems like no one actually tries the car out on the road to make sure things are tightly in spec. Had them do an alignment on my wifes car and its tracking straight and true. Very reasonable pricing as well.

An
Review №23

We took our 1956 Ford truck over there for oil change & check up. They changed the oil and fixed the brake lights. Since this truck was modified, they dont know what kind of parts to purchase to fix the leaking. The owner and the manager all are very friendly and trustworthy. We definitely will go back there for some other services.

Na
Review №24

First time coming to this location and I was helped out by Brian and he was incredibly knowledgeable and helpful and even worked on the price. The staff was super friendly and tried to accommodate me as much as possible. Amazing experience at Goodyear will be coming back for sure :)

An
Review №25

Needed oil change. Having issues with check engine light and oil. Previously went to honda dealership. My car says 5000 miles oil change but the light came on at 3000 miles. Chris was awesome. Helped me understand what I need and what issues arise. Highly recommended.

Ma
Review №26

The service and treatment at Westchase Tire and Automotive was impeccable! Mr. Doug was gracious and patient and the experience was wonderful. I highly recommend Westchase Tire and Automotive.

Br
Review №27

The guys at Westchase Tire are not only helpful but also super knowledgeable. If you are not certain the style of wheel you want they will take the time to give you ideas and not simply try to push the sell and then push you out the door. They are also ensure the proper fit. Many people dont realize that certain size tires and wheel sizes can take away from your cars overall performance. This is where Moe and his staff can really assist. They make sure your fitment is correct to ensure your vehicle performs as it should. They have great prices and are extremely attentive to their customers needs. When you are looking for wheels and tires give them a call.

Hu
Review №28

Went in for a oil change on my lunch break and expected to be late coming back to work ... To my surprise my car was done quickly and the customer service was excellent! Will be taking my car here regularly for oil changes !

Li
Review №29

Theyre very nice and efficient and the waiting area is clean

li
Review №30

Great customer service, the gentleman at front desk was very nice. He really went out of his way to help me. I really appreciate him. I will definitely be going back. Its the small things you do that count.

Er
Review №31

I ruined the rim on my wheel in a crash, and my car is discontinued so the rim was going to be $600. They found a rim that would work for only likw $120. They always get my car back within a day or two and they NEVER push extra services you dont need

La
Review №32

Fantastic place! I took my car in to get the state inspection and they discovered that both brake lights werent working. They took me out to show me the issue, pulled my car to the side to track down what was wrong (both bulbs burned out), had the lights fixed AND the cars inspection done in an hour. Theyre also open at 7AM, which is much earlier than any of the places I could find in the area. Fast, friendly, and they didnt push any unnecessary repairs, which means Ill definitely be back here.

Am
Review №33

Love having Westchase so close to where I live. I called them about a flat tire on my car. They told me to call back in the afternoon when there would not be so busy. I went over there and they fixed my tire in less than fifteen minutes and had it back on my car. Great service and very nice staff!

Su
Review №34

Great service. Friendly staff. Recommend coming here for maintenance/inspection/oil change

Ty
Review №35

Helped fix my flat pretty fast

Ja
Review №36

These guys have taken care of both our cars for many years now. Theyre always helpful and always explain the situation in an easy-to-understand manner.

Le
Review №37

Overall Bad Experience $749 for them to blame shifted to pay more moneyOwner Name is Chris his very nonchalant and just ughh.. I just recommend taken your vehicle to a goodyear corporate facility or someone you can TRUST facility so you can be secured and protected thru corporate cuz then you would not be protecting just like I was by the Owner they just looked over it and told me basically I need to spend more money to fix the (ABS) beforehand didnt have no problems until the change.. wish it can be a -star or no 🌟 at all dose not deserve a 5 🌟I just had to put one 🌟 so I can make a post public ughhhh #BrakeShop I recommend on Wilcrest #AskForFrank

CL
Review №38

These guys are fast and efficient. They do a great job for a great price and they dont try to sell you anything you dont actually need.

Th
Review №39

Brian, the manager, and Scott, the New Guy, were both very friendly. I took my car in for a problem i had noticed the day before and the problem was resolved the same day. I feel the pricing was fair and I have noticed a difference in the way my Grand Marquis rides. Who knows how long the issue they fixed had been present? I will continue to bring my car to this shop in the future after having gone to Adams Automotive for years. I even got a rather pleasant surprise for being a first time customer. Id also like to say the the fellow who gave me a ride home was extremely polite. Im sorry I didnt get his name. The next test for them will be my rear brakes. Multiple shops have been unable to resolve that issue.

Tu
Review №40

Reasonably priced, good service, highly recommend

La
Review №41

A great place to take your car, I highly recommend this place.

Pa
Review №42

Great guys, good communication, thank you for the honest work!

Ju
Review №43

Nice location, Scott was helping me, really good customer service and the gentleman who do the inspection on my vehicle was so kind as well, I think this place is honest on the price repairs. Highly recommended.

Mo
Review №44

Top notch experience. They shopped really hard to get the best parts for the best price. They did an excellent job and even fixed a few things that I didnt ask but made a huge difference. Thanks again Westchase Tire And Automotive staff.. Five stars are not enough!

Je
Review №45

I want to thank Manger Chris Hutchson for taking care of my truck.He is the new Manger and a very guy he and his workers got me in and out.Im a manger myself and the thing I like about Mr. Chris is his ppl skills. ONCE AGAIN THANKS TO YOU GUYS. And to all the readers go by and see Chris he will take the best of you and your car or truck.

Aw
Review №46

An awful management, some very rude employees and very expensive. Don’t waste your time and money.

Ca
Review №47

I took my Nissan Juke to get the brakes replaced (squeaking, and due for new pads). They were very quick and replaced all four pads and as a courtesy, replaced the rotors as well! Chad explained to me that I would not have been happy had the rotors not been changed, as the squeaking would have persisted, but I did not have the means to replace the pads and rotors in the same day. I am very grateful for Chad and his team. They definitely have ALL of my automotive business going forward.

T
Review №48

I took my Chevy Van in with a minor tail light problem. Brian was very helpful by informing me with what the possible problem could be but assured me that they would take care of my problem. They not only fixed my light but they also performed a required vehicle inspection. They took a personal interest in making sure ALL my needs were addressed and in record time. I was in and out in less than an hour. This place and these guys are awesome. I HIGHLY recommend it.

Yu
Review №49

DONT PATCH YOUR TIRE HERE! I went to check my tire pressure and was told there was a nail in my tire. They charged me $20 to remove the nail and patch the tire. Only nine days later, my tire was flat again. I had to call roadside assistance for help. I went to a chain tire store and was told that my tire was unsafely patched! My tire was only patched once and I end up with replacing 2 tires even though they are not worn out. I SHOULD NOT COME TO THIS STORE AT FIRST PLACE!

Er
Review №50

There is nothing free in life men!After paying for my tire repair. I asked if they offered free brake check or engine check like AutoZone and he replied, theres nothing free in life manWhat do you call that?

Br
Review №51

They gave me an excellent detailed description of what was wrong with my car’s AC. And their prices outdid every other shop around!!!!

Ab
Review №52

My husband and I came here to get both of our cars serviced. He needed an oil change and tire rotation and I need an oil change, inspection renewed and air filter replaced. During my inspection he noticed I needed two new tires which of course racked our bill up... we were given an amazing deal, to say the least, because our ticket was going to be around $600! The guys working there truly care about customer satisfaction and its refreshing to get that level of service! We will definitely be getting our cars serviced here as long as we live in the Houston area.

Ma
Review №53

Its the first time i brought my car at this place and the service was excellent. I will recommend this place to my friend. Thanks guys.

Te
Review №54

True value great work .will always come back!!

Sh
Review №55

I dont know where all these reviews are coming from but I I wouldnt recommend this place to my worse enemy. The guy tried to oversell me up to 1k to fix my belt for an issue that cost 180. I feel sorry for all the nice people that come here because youre being duped. Save your money and shop around for other prices. The guy is very sketchy.I suggest looking at the lot, counting the amount of customers that visit and basically looking around to give you a clue and some context of what your getting into. Its a complete scam although I was very cordial and took my money to the auto care on dairy Ashford and Richmond, Im just blessed that I followed my intuition.

Be
Review №56

I have been taking my car to Westchase Tire & Automotive for over 10 years and they have done everything from oil changes, clutch replacement to engine work and and have always done the job right the first time and on time. (they even helped me get a window replaced one time)My Saturn has over 200,000 miles and is still going strong thanks to Chad and his team of mechanics. I recommend them highly for auto repair and maintenance.These guys rock when you really need your car fixed right the first time.They are 5 star, I guarantee it!

Tw
Review №57

Brian was so very helpful. He gave us options to best fit our budget and we truly appreciate him.

ar
Review №58

This is the best shop in town, they perform great job, always my car get fix.all the time.

Da
Review №59

Great crew that work very hard on customer service and even harder on my car

Mo
Review №60

Went in to get my brakes changed about a month ago. However, my rotors warped due to a bad batch of them, and I went in to have them look at it. Everything was still under warranty so they ordered me new brakes and changed them out, with no charge. I appreciate them being so honest with me and they changed out my brakes in no time.

es
Review №61

Took my car in for an oil change and patch one of my tire, they were really fast with service and the work performed was great, my tire was looking good as new, Brian the manager was great explaining the things on my vehicle that needed to be worked on and he also provided me with a quote for everything needed. Will be back for sure!!

Al
Review №62

If I could, Id leave a worse review. Im never going back to this place. Incompetence at its best.Edit: highly amusing that they say sorry, we dont have you in our system to everyone that posts a negative HONEST review. When Ive clearly been here on numerous occasions. Pathetic.

Ge
Review №63

Don’t trust these ppl.. beware!Last time I took my car here for an inspection, after I got it back I noticed the a tire had a small puncture and needed to be replaced .Next I took my other car and had a same problem with a tire.I can’t believe I went back again as it’s very convenient to me and now my car dashboard lights have stopped working !!

Wi
Review №64

Found this place when I moved to Houston three years ago. I bring both my cars here for all servicing needs, and have also been satisfied. I wouldnt go anywhere else, having a good and fair mechanic is irreplaceable.

To
Review №65

I went in this past Saturday with really bad rear suspension issues on my 99 Camry. They gave me the price (which was fair I suppose) and offered me a loaner vehicle until it was done. The process went as smoothly as my car drives today lol. Thank you and I’m satisfied.

Je
Review №66

These folks have always been great. I stumbled upon them once after an emergency flat tire near them, and they were able to take care of it same day for a fair price. Since then, I have exclusively gone there and they have gone above and beyond to make sure any issues with my car are addressed, and never seem frustrated if I take it back when I think it might not quite be right yet.I tend to have to drop it off with no notice, and they dont mind at all. Ive paid the best rates by far than I have anywhere else, and they remember me when I come in. I owe a lot in particular to the owner and Roger, who worked really hard to make sure my car was safe to drive and fixed at bargain prices after an unexpected issue with my car shaking turned up. I highly recommend them to anyone. Fair prices, fair business, and they know their stuff.

Wi
Review №67

Professional staff that is quick and trustworthy. Prices are competitive, too. Ive been to Midas and NTB in the area and they pail in comparison to this Goodyear. If you have any trouble with your vehicle, go here!

NA
Review №68

2nd time coming to this location and their service is always impeccable!! Great job guys! I enjoy coming to this location👍🏾

Mi
Review №69

Really amazing service. I cant recommend these guys highly enough. Had a broken valve stem that they replaced, no questions asked, free of charge. It was about the best experience you can have at a repair shop.

Ro
Review №70

Honest, courteous and kind, top mechanics who dont rob you like the dealers but do exactly the same work. Ive been doing business with them for three years and Ill contribute to trust them with my vehicles.

Sa
Review №71

Very responsive to customer concerns and honest.

Sh
Review №72

Westchase Tire & Auto is our go to place for all automobile repairs. Most recently, they replaced my front brakes and did an oil change, all on Saturday. They are great to work with.

Ge
Review №73

Been coming here for many years and every time they fix my car right the first time, would highly recommend to my friends and family, these guys are amazing!

Fu
Review №74

Great work by Jeff the store manager... would definitely be back after the quick repair on my Lincoln

Ra
Review №75

Ive been luck to work right next to this place for over 5 years and I will not take my truck to anyone else. Clean, Honest, and fair!

Mi
Review №76

Do not get an oil change here if you have an older vehicle. On my first visit for an oil change for a 1994 Lexus SC400 they took the liberty of using a synthetic blend instead of asking me if I wanted a synthetic blend. After 200K miles on conventional oil, part of the engine seal is the oil gunk built up over time. Insert a synthetic and it will brush all of the gunk away, resulting in engine leaks, as with my vehicle after 3k miles.Apparently they tried to wash the surrounding oil from the engine area which shorted out my alternator. They clearly have a number of combined years of experience so I cannot say whether it was malicious or incompetence.I can only say I will not be returning.

Ai
Review №77

I had just had a flat tire one morning on my way to work, coming out of my apartment complex that is 5 mins from this Westchase tire and auto. I drove to WT&A and Chad was able to help me in matters of mins and put my spare tire on!!! Would definitely recommend this place.

Je
Review №78

Chad and Roger do exceptional work. I make it a point to take all 4 of my vehicles there. Warm, friendly and always to the point.

si
Review №79

Really just a great auto repair shop...knowledgable, professional, honest, and super courteous..they shoot straight with you, and will help you out if they can. Theyre not dirt cheap, but for the work they do, their prices are reasonable. Probably as good as youre going to get in the auto repair business.

Jo
Review №80

Overall, had a good experience. Went in with a wobbly tire and three others towards the end of their tread life. Left with four new tires with road hazard warranty and an alignment on my 2015 Chrysler 200 for under $700.

Mi
Review №81

Quick and solid work

Ch
Review №82

Ive been taking my Ford Explorer here for over 10 years now. I used to live and work within two blocks from it, however I moved away (25 minutes or so when theres no traffic). I made the mistake of taking my SUV to the nearby dealer this week. I declined to have the dealer do any repairs and will be saving over $800 on the two major repairs I need ($1700+ down to about $900)! Also giving me a nice loaner car with toll tags. Chad still remembers me and recognized my voice on the phone and still remembered my car (its been over 3 years since Ive been here as I havent needed anything except and oil change in that time). Furthermore, everyone I knew who worked with me when I worked down the street from here loved this place too.

Da
Review №83

Well these guys sure remind me of how a trip to the auto repair shop use to be like. Took in my 1970 mustang to have my spark plugs replaced. The management were great. Chad made me feel welcomed and at home. After awhile chad and a mechanic named mikey brought me to see my car and showed me that i also had a valve cover leak. I had no idea and i was glad they had pointed that out to avoid a future repair. There was no hassle no classic oh you need a major over haul jazz like other crooked shops. I was very satisfied and will be returning.

Ri
Review №84

I really like using this place...They always treat me right...great people

An
Review №85

Shadi is very pleasant and honest. The service was exceptional and the work was excellent. Thank you very much!!

Sa
Review №86

They do an awesome job and have a very knowledgeable staff. They are pricey but still lower than the dealership.

Jo
Review №87

Good customer relations however, the service was not up to par. I got re-quoted several times times which indicated severe incompetence. They seem to have limited repair experience with certain types of cars.

Ad
Review №88

Came with me wife and they made me feel like a king they fixed our car when even the dealer couldnt fix it thank you guys for the great service and I will tell all my family and friends what a great shop you guys have again thank you and god bless you .

Ti
Review №89

Good inexpensive place to get routine maintenance on your car done.

Da
Review №90

I used to always come here because I trusted the mechanics. In the past few months, I had to replace the AC System and they came in at $850. I looked for a second opinion, and i got a second offer to fix it for $400. I let them know this, and they immediately dropped the price to $400 so that I would service it there (even though they were about to charge me twice as much originally). I get my oil changed here all the time for $75, and last time they wanted to charge me $91, I had to push to get the $75 price Ive always paid. Lastly, they were recommending some other changes that added up to $1500. I took it to another mechanic and they said it was all unnecessary, as those parts were still in good shape and did not need to be replaced. This place has completely lost my trust.

Je
Review №91

Probably getting ready to work there

Ke
Review №92

Very good

De
Review №93

First trip I had the presumed owner tell me my car with TPMS doesn’t use seals on the sensors when they put new tires on and that’s when you replace them about 2 months later (today) I had a nail and apparently they don’t use plug patches they use the plug only which are nutritious for failing so now I have to drive to another location to repair the “cheap fix”

Ju
Review №94

I gave this place shot because of other reviews, but I cant say my experience was the same. I called ahead and told them I would drop my car off at 11 for an oil change and state inspection, and was told between 25 and 45 minutes. 2 other vehicles pull up while I am waiting on my ride to take me to grab lunch. I get back at almost 12 and my vehicle has not been moved. I ask why and I was told sorry we got busy, but the other two vehicles that came in after me had been pulled in to be serviced. Once I get back to my office, I get a call that I also need two new tires when I know that is not the case. I received no courtesy call to let me know that my car was ready. When I arrived to pick up my car the first thing, I noticed was that they had left the trash from my old inspection sticker in the car along with the debris from scraping it off. Lastly, be ready to open up your pocket books here.

Ab
Review №95

They gave me wrong diagnosis, wrong work, and they wanted to charge me to do what i originally suspect. I am not a mechanic but i was able to know the issue and they said something else. I will not go there again nor recommend them for any body.

V.
Review №96

Esteban was polite, kind, and service was fast.

Ol
Review №97

I get my car inspection done here. And the customer service is excellent.

ro
Review №98

Amazing Work ....Always right from the 1st time ...

Sa
Review №99

If i could give less i would. When i got the tire he told me any ptoblems with in a certain timei can come back. I came back he told me ive been running on a flat tire. Which was not the truth

Ha
Review №100

Very honest shop Roger and chad were both amazing!

Information
42 Photos
100 Comments
4.3 Rating
  • Address:11110 Meadowglen Ln, Houston, TX 77082, United States
  • Site:http://westchasetireandauto.com/
  • Phone:+1 713-978-7115
Categories
  • Auto repair shop
  • Tire shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–3PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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