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BUW Human Hair Factory Store -- Houston East
614 S Wayside Dr #301b, Houston, TX 77011, United States
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BUW Human Hair Factory Store -- Houston East
Comments
co
Review №1

Thank you Jackie for all you help!Very sweet and bubbly personalityI will definitely be returning for my next purchase

Jo
Review №2

Emani was a great AMAZING representative at BUW! She has EXCELLENT customer service skills and a wonderful personality to match❤️ I was even more happy to receive discounts that was shared by her! The environment was clean and well organized so you will be in and out! In addition Ms. Jackie was also welcoming to customers as well! Stop by you won’t be disappointed!

La
Review №3

Ms.Jackie was soooooo sweet!!!!!’ She gave me the game on how to color my hair! The atmosphere was so welcoming. She felt like I knew her istg! No more beauty supply just straigh BUW hair from now on. Come Shop!

Ch
Review №4

Jackie quick,nice, amazing seller come to Buw she will get you right🤎.

As
Review №5

Jackie was amazing and the customer service was great very much respectful and the prices are amazing and affordable. The wigs and bundles all have great quality hair. I will most definitely be back.

Tr
Review №6

Ok sooo this will be my first time trying the 360 lace frontal and I must say Ms. Jackie was a great pleasure upon walking in she made my experience worthwhile and this hair is gorgeous #fivestars

We
Review №7

Came Into the store, came across Jackie and she was so welcoming! Came in and touched the hair an all and was just amazing! The hair understood the assignment just amazing!! 10/10 recommend!!

An
Review №8

Ms. Jackie helped out with everythin we needed . Great customer service. Made us felt welcomed and all 😁.

Ke
Review №9

Jackie customer service was awesome. I got the deep wave 18 inch and I love it. Hair is so soft. I always get my hair from here❤❤❤

Na
Review №10

The customer service was great!! As soon as i walked into the door I was greeted! Jackie was super nice as well. I will be coming back!

Ch
Review №11

Emani has great customer service. You should come see her.

Fr
Review №12

Emani was so nice! Super helpful and sticked with us throughout till we found what we wanted!

De
Review №13

Jackie was really helpful and patient. I really appreciate her service. Definitely will be back. Thanks again.

Sh
Review №14

Jackie was excellent! Very patient and knowledgeable of all products. Friendly environment. Would definitely recommend

Ti
Review №15

I went to BUW to get a 16 18 20 body wave hair and the customer service was amazing be sure to bring a mask! Forgot my mask and the young lady gave me and my sister one. After getting our mask and getting my hair I walked out of the store spending $133.15! Normally I would spend over $300 dollars on this same length of hair! This was an amazing experience! And when its your birthday month you get $20 dollars off of your hair this is so great! Guys you must come to this store its GREAT COME ONE COME ALL!

Da
Review №16

Jackie has amazing service really nice and helpful for me in and out . Thank you for the bundles and great customer service 😌🙏🏾

Ro
Review №17

Ms. Jackie helped me and she was lovely. She kept it real and professional. Customer service 👌🏾 And good hair!

Ca
Review №18

Jackie was on point. Met me at the door with that sanitizer and my bundles and I was in and out yen door.Best hair in H-Town

my
Review №19

This place is very organize and helpful. Jackie was very nice and was very patient with me getting my hair

Ja
Review №20

It was a great experience!! Staff very friendly especially Ms.Jackie. Definitely recommend!

ja
Review №21

Soon as me an my daughter walk in Jackie was so full of energy she has nice customer service she so nice thanks so much for helping find my daughter her birthday wig .....

Kr
Review №22

Great hair great environment! Jacket was wonderful

Az
Review №23

Jackie is amazing very nice helpful love her will definitely be coming back I waited they open the store for me a little early

Ki
Review №24

Ms Jackie The Best In Houston… Drove all the way from Nola the best hair and best customer service

Ta
Review №25

Yes Mz. Jackie knw how to treat her first time costume to be at her store she got me the best Whitley Houston wig and she great with people

Au
Review №26

Jackie was great and helped me pick out a bomb straight wig !!

P
Review №27

Emani customer service was superb. Very helpful and has a strong product knowledge.

Di
Review №28

Emani I think she did a very good job and she is very nice and patient thank you so much 5 stars

Br
Review №29

Emani was the best and always alot of help everytime I go in the store ❤

Th
Review №30

I purchased hair from the store located on S. Wayside on 2 different occasions. The first purchase was body wave 2 12 and 1 14. The quality was very thin, cheap, and trashy to say the least. I must say it was very cheap, 3 bundles for less than a hundred dollars. I took it out after 2 weeks. I tried it again, this time buying straight hair, you cant go wrong with straight hair right? Wrong, it was worse. Very shabby, thin, dry, and simply trashy. Please dont waste your time!

Dr
Review №31

Emani the customer service was awesome the hair quality is very good it last for months I will be back .

R'
Review №32

Very helpful and showed the hair in detail! Thank you Jackie

Ti
Review №33

I love the fact that my first time here Alicia was very helpful and patient! I purchased a 360 and I love the quality of the hair. I will be coming back to the highway 6 location!

Mi
Review №34

Emani is very good with her customer service she deserves a higher pay

Tr
Review №35

I loved the atmosphere. She was very nice

Ca
Review №36

Emani gave great customer service. Walked in and got top quality service I’m great time. Purchasing was easy and fast. Definitely will be back.

La
Review №37

Emani has great customer service. She helped me pick out a fantastic wig and I love it. Prices are awesome and I will definitely be back.

TY
Review №38

Emani- Customer service was excellent and very polite. Helped me with any questions I had.

Je
Review №39

Jackie was so helpful to me, she helped from the door and thru out the store. She explained the lengths and the texture. She showed me what the hair feels like and how it will fall. She recommended items and allowed me to take my time to decide. Will be back when in the city.

My
Review №40

Jackie she have great hospitality, very joyful enjoy my time there .

Ja
Review №41

Jackie was so helpful and friendly, made you feel at home! Made the experience smooth and easy! Definitely will come back!

Sa
Review №42

Emani was an excellent sales person! I would suggest this company to everyone!

Ja
Review №43

The customer service I received from Jackie at Buw Hair was amazing I got me a bad deep wave 26 inch y’all come see her

Ri
Review №44

Emani at BUW IS BOMB. She was very helpful and patient. She answered all of my questions and made sure I understood. She assisted with feeling and testing the hair

Ke
Review №45

Jackie has amazing customer service and I was really surprised with their prices…. Love love and will definitely be back

Ta
Review №46

Emani’s customer service was amazing, she was very sweet and helpful with finding the best wig for me. I felt very welcomed coming here! I definitely recommend coming to this location, you will not regret it!

Ja
Review №47

Emani had amazing costumer service! She was very helpful with it being my first time! I definitely will be back soon!

Kr
Review №48

Emani was GREAT. So helpful I definitely will be back. I’ve been shopping here for a while and she provided some of the best service ever.

Ja
Review №49

I visited the store for the first time today and I had a great experience! Jackie was so helpful with my selections. Everyone was very friendly and the store was very clean and neat! I will be back!!

Sh
Review №50

Was looking for a place in Houston with good lace wigs and I found it!! Customer service by Jackie was great! I love my wig just from the looks the texture feels great I can’t wait to put it on!

La
Review №51

Thanks to Ms. Jackie girl was wayyyy to helpful. She helped me out with new hair for my daughter. This hair is bomb!!! Been rocking my wig and bundles over 2 years.

As
Review №52

My favorite place to shop without hassles. Emani was very professional and sweet. You won’t be disappointed and prices are always great.

ia
Review №53

Great customer service! Jackie made sure I got exactly what I asked for! I definitely will be back to shop.

Le
Review №54

Hair has worked out phenomenal for me! Second visit. Received compliments on the hair consistent ly.

Ab
Review №55

Huge shoutout to Emani big help today thank you!

Sa
Review №56

Jackie was a wonderful customer service rep…very knowledgeable and always willing to assist!! SP

Sh
Review №57

I have been here 4 times. I love the hair whether it’s the bundles or the wigs. Jackie is such a big help when I come in

Ma
Review №58

Emani was great. She showed me exactly what I was looking for and even showed me how to braid. Thank you so much! 🥰

sc
Review №59

Emani was a great customer service she get at 10 from me...awesome...

Sh
Review №60

Jackie have great customer service very nice and very helpful come shop

Ki
Review №61

Best service I have had working with hair l.Jackie is so helpful and sweet. Will be back!!!

Da
Review №62

Emani was the best !!! She has great customer service skills .She was very sweet, helpful and kind .She had a lot of patience with me since I didn’t know what to pick and I left with a smile on my faceI will be returning . The best hair store ever !! Reasonable price !! Great people !!

L.
Review №63

Today was my first time visiting but and all I can say everything was GREAT!! Awesome prices. Emani was oh SO helpful and so sweet! Definitely coming back.

Sh
Review №64

Emani-customer service is great..very nice, professional, and attentive!!

Ro
Review №65

I loved when I walked in Jackie assisted me. She was so helpful and I really enjoy the experience with her. I will be back great prices and customer service

Sh
Review №66

Best express I’ve ever had ! They are very energetic and make you feel very comfortable. They also support your brand and increase your chances of successful opportunities! I definitely recommend !

Am
Review №67

Jackie gave extraordinary customer service. Thanks a bunch..

Mi
Review №68

Emani she was a great person, go check her out.

Mi
Review №69

Good service and very nice people. Ms.Jackie was very helpful. 100% recommended

Sh
Review №70

Jacki was very helpful love hat customer service love love love

mi
Review №71

This was my first time here and Jackie was amazing as soon I walked in the door. Very good greeting and was able to help me get exactly what I want. I will be back.

Ta
Review №72

Jackie and emani are the best so friendly and very helpful and nice experts at what they do quality hair very knowledgeable this is the only place I buy my hair

Rh
Review №73

Emani very professional very warm greeting...thank you!

Ch
Review №74

Emani was a great help! Will be retuning to this store!

As
Review №75

Jacky helped me! She was so nice and helpful.. the hair looks bomb and I can’t wait for my install

My
Review №76

Jackie, we’re so friendly I literally love it here . Great customer service makes you feel welcome as soon as you walk through the door. Ladies should definitely shop. Jackie and Emani energy are just everything love it.

Do
Review №77

Emani was very helpful. She helped me find the right type of hair for the style I wanted . She attended to me right away. Great customer service .

Sh
Review №78

Jackie was extremely helpful and kind. I would highly recommend this shop, for all your human hair needs.

Ms
Review №79

Emani’s customer service was great. She is very polite and helped me find exactly what I was looking for. I would definitely come back here.

Jo
Review №80

I was so pleased with all the the services and help that Emani helped me with thank you hunny your service was very much helpful

Si
Review №81

They were very nice I found my hair with no problem just love that Jackie she always makes my experience nice and welcoming...

Te
Review №82

Emani is excellent person. I love her customer service and she is very helpful.

Rh
Review №83

Emani Everytime I come here I leave satisfied. This my 3rd time here within the past month n a half #hair fetish

My
Review №84

Emani was great very nice and quick with finding what my friend wanted. Customer service was great!!

De
Review №85

EmaniHer customer service was great! She is always polite and welcoming whenever I come shop.

Sa
Review №86

BUW customer service was great in person and over the phone!! Emani was very nice, helpful, and approached me as soon as I walked in. Definitely coming back.

Mi
Review №87

Emani was so sweet and helpful. She made sure I had everything I needed for my birthday and was so patient with me!

pr
Review №88

Jackie was awesome and absolutely helpful great customer service beautiful hair support your black businesses and our black queen 👑

Sh
Review №89

Emani is awesome she helped me from the time I walked inside. They are so kind and the hair is very soft

Ma
Review №90

Emani is very friendly person this is my first time here and Im satisfied about their service and I lovvvve my wig

Ki
Review №91

Jackie was AMAZING SHE REALLY SET ME UP FOR MEXICO….. the hair is so full and I can’t wait to dye it…… will be back

Ka
Review №92

Emani was great, as soon as I entered she greeted and helped me find exactly what I was looking for. I spent no more than 30 minutes before purchasing exactly what I wanted! Will definitely be back

Sh
Review №93

Emani was excellent! Great customer service and very reasonable prices!

Fe
Review №94

This is a great store for human hair..First time there and loved it...great help with what your looking for.

Ja
Review №95

Emani, Costumer Service was great! She was very attentive in getting me exactly the hair I wanted. I will be coming back!!

va
Review №96

Emani have great customer service. I cant give a product review yet. Its my first time

Mo
Review №97

Emani was so awesome 👏🏾 I’m definitely always coming back their the best 🥳 Hair is amazing 🤩

Na
Review №98

Jackie was amazing. She made sure we received great quality hair as well as the length. She explained the difference in the hair amazingly!!! Will be back

C.
Review №99

Jackie helped me today with my purchase. This is my first time shopping here. She made my experience knowledgeable and friendly.

Ma
Review №100

Emani was an amazing help. Very kind from the moment we walked in and helped answer all questions we had

Information
100 Photos
100 Comments
3.6 Rating
  • Address:614 S Wayside Dr #301b, Houston, TX 77011, United States
  • Site:http://buwus.com/
  • Phone:+1 832-646-9871
Categories
  • Beauty supply store
Working hours
  • Monday:10:30AM–5:30PM
  • Tuesday:10:30AM–5:30PM
  • Wednesday:10:30AM–5:30PM
  • Thursday:Closed
  • Friday:10:30AM–5:30PM
  • Saturday:10:30AM–5:30PM
  • Sunday:10:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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