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Durrett Motor Company
5520 S Shaver St, Houston, TX 77034, United States
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Durrett Motor Company
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Mi
Review β„–1

I just wanted to reach out and update my review of how amazing 🀩 Durrett Motor Company was to me!! I started with a low credit score but had a large down payment and I was able to choose what I needed for my family. The payment center ladies were awesome in achieving my goal of being able to pay my vehicle off!! My little family loves our vehicle and maybe in the future when we decide to upgrade we will be back!! I recommend coming here if you like what you see on their lot!! They will work with you and make sure the vehicle fits your needs!!

me
Review β„–2

If I had option for ZERO STAR I would put ZERO! Manager chic is rude af! My vehicle was wired rigged all over the place and so many things wrong with it mechanically. Ace& bakes went out first week but they hyped it up as great working vehicle! Two mechanics said there were so many problems. I spent thousands of$$$ fixing and still making monthly payments. Moving forward I will have mechanic check out vehicle from lot.

be
Review β„–3

Megan was awesome super helpful and doesn’t beat around the bush at all. Straight to the point to get you in and out soon as possible.

Sm
Review β„–4

Very professional and courteous. Didnt expect to make a purchase but the ladies here worked with me so I could leave with what I wanted. Would highly recommend. When making my next purchase I will be coming back. Thanks again Durrett Motor Company. Your business was greatly appreciated.

Ev
Review β„–5

Alex is so nice he came to my house just to pick me up (dedication)!! He made sure to help me in every way to get the exact car I wanted.Even when I was in a rush they worked as fast as they could to attend to me and get me out quickly.

ja
Review β„–6

If you want to fix something every month on your car, buy from here. Will sell you a car saying it’s been through a 180 multi point inspection for your car to only keep falling apart. Wants you to pay your car note on time but isn’t compassionate about their customers and all the problems their vehicles has caused them. I loved my car from here but honestly it wasn’t worth all the problems and money it has caused me. There’s no way something should be wrong with my car every month if I keep the maintenance up to date on my vehicle. Buy at your own risk, you have been warned. Been a customer since February 2020. Highly wouldn’t recommend.

Cl
Review β„–7

Alex was very helpful and professional during this whole process. He made sure that he answered all of my questions and made me feel right at home. The staff is all so friendly and very welcoming!

be
Review β„–8

This was my second vehicle purchased from Durrett. The staff (sales & finance) went to great extremes to make sure I received red carpet treatment.I got a reasonable offer on my trade-in & great price on the truck. I enjoyed the experience of shopping for a newer truck withtheir help. I would recommend them to anyone looking for a good deal & royal treatment!

MA
Review β„–9

I went to buy a car for the first time and Alex made it so easy and comfortable for me. Kept it positive the whole time. I am so in love with my car. If anyone out there is looking for a car. Make sure you ask for Alex. You won’t regret it !

Li
Review β„–10

Excellent customer service. Megan and Linda and the whole Durrett team worked so hard to meet our car needs. We are very pleased. We highly recommend Durrett Motor Company!!!

Ra
Review β„–11

Megan Lowe did a great job explaining details. Very professional at working with numbers we liked. Highly recommended.!

D.
Review β„–12

Alex was the BOMB!! Inspire of soooo many negatives against me he fought for me and got me into the car I came to get. Should be a 10 star rating

Ga
Review β„–13

I love this place! They helped me so much & worked with me to get what I wanted in a car! Megan took good care of me & went above & beyond to get in a nice car! I also appreciated Lynda in finances she was super helpful as well! Definitely recommend!

ja
Review β„–14

Thank You Guys For Being Patient And Understanding With Me And For Fixing What Was Needed On My Car πŸ‘

Ma
Review β„–15

Megan helped me fast to get the car that I wanted. Linda and Maria was helpful as well . They really care about the needs and wants of the customer. The best thing about it, everything goes towards your credit. So your building and working on that as well as paying your car note. It’s a win win for everyone

T
Review β„–16

Great experience working with Alex to get into the car I wanted very nice team helpful to get you what you are looking for

Ja
Review β„–17

Everyone did their best in helping me find the right car for me at the right price. They gave me options but gave the the last final decision on what car was best for me. Everyone was great and I do recommend anyone to shop with them.

Sh
Review β„–18

Mr. Marroquin and Mrs. Aguilar (Manager) went to bat and put my son in a reliable vehicle. Thank you for everything.

As
Review β„–19

Tried to purchase a vehicle and sat there for to many hours while they told us the payments would be 100 a week after we discussed 210 per month. Then had an additional 4 thousand added on to the price for unknown reasons. Seems sketchy to me.

Ed
Review β„–20

I would like to shout out a big thank u to Megan and Maria at Durrett Motors!! I came in the door expecting to be unable to be financed or given any type of deal on a truck. Megan was polite from the start her energy and positivity made me stay and do business with Durrett Motors. I was honest with her and she was straight forward with the info and had patience and a smile. Maria was amazing i know she had like a lot to do to get a deal done, but she made me feel comfortable and I trusted her opinions. Biggest thing there was no pressure so that was the best part. Also I must say I believe its Mrs. P. Durrett who took my initial payment she was very nice and was joking with me πŸ‘πŸ‘πŸ˜Ž. I def recommend this place😎 Oh yeah I came in for 2008 gmc truck and left with a 2018 F150 Sport!!!! Megan and Maria made that happen.

Ol
Review β„–21

Megan Lowe was such an awesome help, I get really anxious with purchases and she was so gentle and understanding and walked me through everything I needed to know. I’m super excited for my new car, ask for Megan, she’s amazing!

Ka
Review β„–22

Im currently financing a vehicle with them, was the best deal I could get with current situations, however I need to say something.Ive only had the car about 3 1/2 months now and my transmission is slipping. I called them asking if I can bring it in to get checked. Theyre response was your complimentary 3 month warranty with us is up. Then proceed to say take it to this mechanic shop that we send all our customers to. I went there, he did a diagnostic and then said he doesnt fix transmissions and then referred me to ANOTHER place. This isnt my only issue since having the car. A month after getting the car I was having tire pressure issue. So I took it to hopefully get a patch. Not even 5 minutes after dropping it off, I get a call. All 4 tires of a 2017 were over 6 years old and they all had multiple plugs in them. And when I called asking how could this have happened, never got a straight answer. Rather than say bring in the vehicle and well get it sorted out instead I got let me send you the address to this place where we send all of our customers. Didnt go there because that same place sells old showroom tires, because my roommate went there before. So I had to pay $625 to replace them all. Can never seem to get a straight answer from them. And I only went to this place because my coworker was praising them, saying it didnt matter how long I had the car from them, anytime I had an issue they just have me bring it in and I always had great servicefrom them.

Gi
Review β„–23

This was my third time back. Love how I was in and out in a jiff! Alex took very good care of me. Love me some Durrett and love my new 14 Camry!

Br
Review β„–24

Mr.Alex And Mrs. Lynda was awesome...there my new bestfriends

Ol
Review β„–25

I love Durrett! They are awesome! My first car from here I had Vincent’s help, who was wonderful! But this time I bought a new car and Megan and also MJ walked me through everything. THEY were AMAZING. Loyalty goes along way with this dealership. Never been happier.

Ja
Review β„–26

Alex did such a great job at getting us something we were comfortable in! Great inhouse financing made it happen! Definitely reccomend this place!

Me
Review β„–27

We experienced great service from Alexander and Megan. We would recommend Durrett to any friend or family member. Thank you!

Ti
Review β„–28

Durrett Motor Company is hands down the BEST dealership in Houston Texas! Everyone from the that dealership goes above and beyond to meet your expectations. Our experience was FANTASTIC! George Hernandez was our salesman, we can’t rave enough on how he went above and beyond. He was very personable, impeccable manors, listen to our needs and wants and excelled on the finalization of our purchase. He walked us through each step of the process and answered with great knowledge. We will be back to purchase future vehicles and most definitely highly recommending this dealership and salesman George Hernandez. Thank you everyone at Durrett Motor Company for your OUTSTANDING SERVICE AND QUALITY ! If there were 10 stars on the rating they most definitely earn that plus higher.

An
Review β„–29

I LOVE MY NEW CAR!! Alex made it easy for me to get approve!

ia
Review β„–30

Its a great car lot they treat you well and they have great vehicles and Evagelina is the best selles person Ive meet

Ro
Review β„–31

Well let me start off by saying I will recommend this dealership to anyone. No matter your credit situation they work with you. I was shopping around and got denied left and right. I walked in to Durrett Motor and Evangelina was very kind and helpful. If I had any question she’d gladly answer them and if she didn’t know she’d get me an answer real quick . I’m glad I gave them a chance. I drove off in my 2017 Impala. I will be back and like I said before I really recommend Durrett Motor.

Mo
Review β„–32

Alex and Vince were awesome! Two of the nicest, most honest sales people I have ever come across. I worked for 7 years in the dealership business and have seen a lot of shady sales personnel just to get a sale, but not with these two guys. My daughter purchased her first car from them a week prior to me going in for mine. They were extremely helpful when I had questions regarding her purchase.They made my daughters first major purchase a pleasant one and this made me return to purchase for myself. They were able to deal with my specific situation and I left with the car of my choice, which I absolutely love! If you are in need of a vehicle and can’t buy from a major dealership or maybe you just don’t want to I highly recommend that you go see either one of these guys. They will take care of you!

as
Review β„–33

They were very friendly upon arriving to this place. Then once I filled out an application and explained that I was a first time buyer they did not seem to care anymore. They had my fiancΓ© and I sit in a room for 10 minutes or so before they practicality kicked us out and told us to go sit outside because they had another costumer to help. Even still I went outside and tried to be optimistic understanding they was busy but no we sat outside for 20 minutes and not one person came to help us or say I’m so sorry we’ll be right with you. I understand it’s a hassle to deal with first time buyers I was just trying to get all the information I needed about the cars they had to offer. I did not appreciate how we were treated and will not be back here.

Ru
Review β„–34

Couldnt have been happier with the service and the way MJ, Vincent and the hole staff at Durrett Motor Company treated us we felt very comfortable and best of all they made sure we got the vehicle we wanted and gave us a hell of a deal with our trade in thank you guys for such a great customer service and professionalism!!! Definitely recommending you guys to our family and friends!!! Keep up the great work!!!

Ke
Review β„–35

I would ABSOLUTELY recommend any to come here to buy a vehicle. They are honest and make you feel like family. Saleswoman Megan Lowe is absolutely amazing. She worked hard to get me and my husband into our truck. Ask for her and she will get you taken care of.

Go
Review β„–36

Alex was very patient and helpful with me finding my vehicle despite my credit situation he still got rolling the same day !

Br
Review β„–37

The sales people were very helpful. As a first time car buyer, I was very pleased with my options and got to drive away in a car that suited me and my family. I would definitely recommend then to anyone

Sh
Review β„–38

READ THIS AND BEWARE 6/8/2021Went in on 6/7/2021 to get started on financing a vehicle. Got started in the process of financing, got my credit ran and started working with a credit union to finance a vehicle only. Was told to come in at 3pm on 6/8/2021 to put down a down payment. Came in at 3 with the down payment only to find out they sold the vehicle when I had been told they would hold it because I was at work. Was asked did I want another vehicle after my credit had already been ran in which I replied no. EXTREMELY unprofessional and would not recommend. Im going to leave this review on every possible platform to let people know how unprofessionally I was handled. Worst car place in the city

Lu
Review β„–39

Our experience was great, Alex made everything fast and smooth with our purchase.

Ke
Review β„–40

Vincent in the sales department was AWESOME he came and fixed my situation immediately. I was discouraged thinking i wasn’t going to walk away with a car but he suddenly came and reviewed my paper work and got me into something i really like. I would highly recommend friends and family to the dealership. My name is Kiara Williams GREAT WORK GUYS and thanks on my new car.

Ro
Review β„–41

Vincent and AJ were great help and very informative helping make first time buying experience smooth and easy. Thanks for the help. Really do recommend! Ask for Vincent or AJ.

Ca
Review β„–42

I purchased my first vehicle from Megan Lowe and she is the best hands down. With it being my first time she walked me through everything answered my questions and was the best one! Thank you so much Megan will definitely be back in the future!

Jo
Review β„–43

Very nice on arrival. Everything was good until we test drove the truck and the check engine light came on and the power steering was off. When we got back to the lot the salesman said he would not have us drive back to Louisiana under these conditions and that the truck only had one owner. We get back into the office and ask for the car fax and find out it had 2 owners and 2 (minor accidents) which is no biggie but then he comes back into the office with a new mindset telling us we have to purchase the truck as is (with the Check engine and power steering messed up) we tell him no so he goes to the back after a few hours we see him in the office next to us helping another couple, he had his manager come in and pretty much tell us we were not able to get the truck due to credit which is understandable and because we live too far from the dealership. Mind you we sent all of our info 4-5 days in advance so they knew we were coming from Louisiana. At the end of the day I’m glad they turned us around to a better dealership that could actually help.

Al
Review β„–44

Alex was very nice and friendly! I’d recommend him to my friends and family. Trying to shop easy and fast?!? Come here! πŸ˜€

La
Review β„–45

I have never purchased a car before. Meagan Lowe was the best an sweetest! She got me into a car I could easily afford with a trade an down payment! She was honest about both cars she showed me, and I drove off today in it. My family will be much safer, and be able to rely on this one! Best experience Ive ever had at a dealership!

Ki
Review β„–46

Alex was AWESOME. Good guy hands down. Felt comfortable and very confident after dealing with Alex. Just know I left in my car and thanks to Alex the car I wanted....... I got 😊..... Preciate u Alex. Thanks again......

Mi
Review β„–47

Turn ur car if u r 3 days late

Me
Review β„–48

I just want to say Thank you this was such a Pleasant place to buy a car I dont think I have ever been to a dealer ship that was kind and not pushy I want to give a shout out to Meagan for your kindness and to Marie for doing all the leg work so that I could drive away in my new vehicle you are both the bomb again Thank youI highly recommend them so if anyone I looking to buy a new vehicle go check them out and turn me in as a referral Thanks so much.

Sa
Review β„–49

Craig was wonderful to work with. We were able to tell him exactly what we wanted and what our budget was and he found us something that was above and beyond what we asked for! We will definitely be repeat customers and will be sending any friends and family their way!

Ka
Review β„–50

They will help you out in many ways

ha
Review β„–51

Awesome!! Megan Lowe helped us out such a great spirited person! The atmosphere was great.. easy to work with very fast paced and excellent communication... thank you for everything Megan very pleased meeting you.!!!

er
Review β„–52

Just purchased my first car from Alex and it will definitely not be my last! We appreciate his hard work and professionalism...he has made our purchasing experience easy and painless. Durrett has the best used cars at extremely fair prices. I dont think we will be going anywhere else when looking for a car. They have the best cars and the best staff! Thank you Alex, and everyone at Durrett Motor Company...you guys are fantastic!!

Jo
Review β„–53

Lynda and Megan were wonderful from beginning to end. They made a usually frustrating process seem so easy. Definitely recommend them to get you rolling!!

Ca
Review β„–54

Megan is a great saleswoman!! I went in and walked out the same day with a new vehicle!! She made the process quick and easy. Definitely ask for Megan if you need a vehicle!!!

bo
Review β„–55

Hey these People can get u rolling and they work with bad or poor credit they have a strong in house finance team. And thanks to Vincent and Maria for getting me in and out and approved with no problem.

Sh
Review β„–56

I had Alex and I must say from talking to Maria to getting Alex was the best experience with trying to get a car. He was a huge help and went the extra mile to make sure I left smiling and satisfied with not with what just he could put me in but what I wanted to be in..I will definitely be sending people back just for him..ALEX was the bomb from entertaining to making sure I had everything I needed turned in and I couldn’t thank him enough.

Su
Review β„–57

An excellent experience !!! Friendly staff I went to get a vehicle to rebuild my credit. I was given options and picked something I’m so very happy with. Alex was salesperson and was very prompt and attentive to our needs. Family owned says a lot for this company thank you very much I’ll be a repeat customer and will send friends and family !!!!

St
Review β„–58

My experience was incredible no pushy salesman to deal with Vincent was very knowledgeable about the cars we test drove and was very honest and up front. Miss Marie was awesome very genuine and professional. The entire staff is great!

Ne
Review β„–59

One of the best used car dealership in Houston.Alex and the whole crew at Durrett are the best people I’ve dealt when is come to buying a car. Bought two cars from them this year one in January and one just this month ... it’s a must to go and check this place out.

Jo
Review β„–60

Buyer Beware!!!!! I purchased a truck from Durrett Motor Company and really regret this decision. I literally drove this vehicle less than 1000 miles and the check engine light came on. After taking the truck to the mechanic recommended by Durrett; I later paid 1200 in repairs including two O2 sensors, throttle body, a complete cluster panel repair, and rear brakes/calibers. The Manager at Durrett refused to help at all with the cost of repairs and said, that is just typical wear and tear items. I left multiple messages for the owner, Craig, who never even bothered to return my phone call and handle his business appropriately. I traded an immaculate Honda Civic with only 50K mi that needed nothing to be ripped off with my purchase. Durrett obviously knew this vehicle needed repairs and probably just reset the check engine light and placed in on the lot with a greedy intention. I would never do business like this and would certainly not rip people off just to make a little more on the bottom line. Do not give these thieves your business. Go somewhere else that stands behind their name and reputation and cares about the laws of Karma and their customers! One Star isnt deserved.

An
Review β„–61

Alex is the one to ask for when you need a vehicle. He contacted ME about getting a vehicle because he saw I had been there a couple of weeks prior WITH NO RESULTS. He made things happen for me to get my new truck.

Ac
Review β„–62

Megan Lowe was awesome with everything. Her patience with me is what really made a difference. She sent an awesome video of the vehicle which forced me to fall in love with it!!!!

bi
Review β„–63

So my wife and I were told by a family member to go to Durrett Motor Company. Man are we glad we did. Maritza with her outstanding customer service went through loops and hurdles to get us the truck that we wanted. Vincent was also an amazing sales agent who took his time and answered all questions I had. They were very proactive with paperwork and did everything necessary to put us into a 2016 GMC with low miles. I’ll be the first to admit that I don’t like dealerships but this place definitely made me feel different about all of that. I will definitely be back to purchase my next vehicle from here. When you go and I suggest you do, ask for Maritza (NS) and Vincent You won’t be disappointed!

Am
Review β„–64

Awesome customer service and friendly people. MJ the salesman was super nice and sweet and got us the car we wanted! Definitely coming back

Ev
Review β„–65

Great place to buy a car. Good service.

Jo
Review β„–66

Everyone was friendly and listened. They made sure I left with the truck I wanted under my terms.

Ro
Review β„–67

Durrett Motor Company is a great car place and have great cars and trucks. If you go there, ask for a salesman named Alex. He will make sure he try his hardest to make sure you satisfied.

Ch
Review β„–68

Loved dealing with Durrett Motors, have bought several vehicles and enjoyed every one. Especially liked dealing with Megan, so professional and knowledgeable.

Ev
Review β„–69

Great company, George HernΓ‘ndez and Maria really helped me get the car I really wanted despite not having credit. Wonderful people and great atmosphere overall!

Qu
Review β„–70

Great dealership good bunch of friendly people and they really get you into a nice car oh and they all had nice nails.πŸ˜‰

Al
Review β„–71

Highly recommend this dealership. Staff was very friendly. Get with Alex he is awesome and got me I the car I really wanted.

Kr
Review β„–72

I am very happy with my purchase! Jacob was very helpful. I saw the car on Cargurus. I called Jacob and he sent me a personalized video of the car before making the drive to the lot. Once I went to the lot, I was able to test drive and Jacob answered all my questions. The transaction was easy and fast! I would highly recommend Jacob and Durrett Motors.

Je
Review β„–73

Aj was so amazing he asked me what I was looking for I gave him an idea and we went from there and let’s just say I walked away with something I wanted thanks AJ!!!!!

Ch
Review β„–74

Good customer service. Alex is very down to earth, cool guy. Eventhough we were taking care of business on purchasing a truck it didnt feel like business. Thats a plus

El
Review β„–75

Durrett motor company is the car dealership to go to. It’s been a very hard year . With COVID-19 going on it got very real. I believe that if you just wait and see God will move. Today I had to people Megan and Vincent show me that there are still good people who believe in you.Today I am building my credit and I shall be driving a Red Dodge Dart. This is a place to go stop by and never give up. They will work and have understanding with you. No matter what going on in your life they will help you reach your goal

Ca
Review β„–76

The people here are all such great people! They were super kind and welcoming! They got us into our new car the same day!! Thank you Meghan!!!

Kr
Review β„–77

I would definitely recommend Durrett Motors to anyone and everyone. Both Linda and Alex are AMAZING! Like you have no idea!! They are hands down angels in disguise. Such a blessing to have worked with them!

Vi
Review β„–78

Megan Lowe did a great job helping me find the car I love. Left very very happy thanks to her.

Pr
Review β„–79

Alex was extremely helpful, patient, and kind. I highly recommend doing business with him and Durrett Motor.

De
Review β„–80

Alex was a great help. He got me in and out with the car that I wanted thank you, Alex.

Ch
Review β„–81

We were in the for a new vehicle. When Mr Sandoval called us regarding a new vehicle or trade in at durrett motor company we decided it was time to go look. We saw a 2020 chevrolet silverado truck, test drive it and decided to make application for that truck. Mr.Vincent Sandoval explained all the details of the truck. His way of explaining a new vehicle was very professional. Wed highly recommend Mr. Sandoval to others looking to purchase a vehicle. Our finance manager- Linda was great at explaining the down payment, monthly payments. She was very professional and as well very kind. We will highly recommend Durrett Motor Company. Thank you were very much for our new purchase.

Jo
Review β„–82

Short summary: avoid this untrustworthy and deceitful dealer at all costs.Pros: they sell cars.Cons: cars are bought from auction; staff suffers from poor communication and frequently contradict each other, fail to respond to emails (requiring multiple follow ups), threaten illegal actions, the list goes on; if you go for their in-house finance they require you use their buddy’s substandard body shop for repairs; when you pay off the Pros: they sell cars.Cons: cars are bought from auction; staff suffers from poor communication and frequently contradict each other, fail to respond to emails (requiring multiple follow ups), threaten illegal actions, the list goes on; if you go for their in-house finance they require you use their buddy’s substandard body shop for repairs; when you pay off the loan they β€˜lose the title’.In-house financed my car and over the many years I have communicated with them I would say that 4 out of 5 times it is a negative experience and it started within the first month of financing the car.The salesman told me β€œWe only carry cars on our lot that we would sell our own family”. They take a photo of you smiling while you drive off, but, within weeks my check engine soon light came on (recurring problem with other reviewers). After doing some research it turns out they bought my car from an auction meaning it’s sold β€˜as-is’ and they have no idea what they’re buying.I had an insurance policy with them too. They made me go to their friend’s body shop in Pasadena to fix it and the guy didn’t replace everything. I had to return over and over again to get it done right and it still isn’t.I paid the car off about a year early to get away from them (sold the car to a family). Because I used in-house financing my car was equipped with a GPS unit. I emailed saying I have a buyer, I need the payoff, and need to know the steps required to get the title. They responded, days later, that the payoff amount in the payment portal is accurate, to mail in a cashiers check, along with the GPS unit (they told me where to find the GPS, how to remove it, and sent a photo of what it looked like). So I sell it for the amount shown in the payment portal and attempt to disassemble the GPS. A payment was due at the time I sold it, but, I paid the car off and certified mailed the cashiers checks so it is effectively paid off.The next day I spoke with them and they threatened to disable the car remotely and repossess it because I was tampering with the GPS unit. They told me that I actually had to send in the payoff amount plus $250 for the GPS unit and once they receive the payment they’ll authorize me to remove the GPS and mail it back into them. As long as the GPS unit is still operational (something I have no control over), they’ll refund me the $250. Ludicrous if not illegal.The owner had to get involved and the payment center sent an email basically saying forget the GPS. Like, duh, you want these $25 wires instead of a payoff? You want to threaten me with repossession when I’m sending you a payoff and following your initial instructions to the T?Oh and now after they receive my payment they don’t send a receipt, tell me the title will arrive in 7-10 business days, guess what? The bank β€˜lost the title’. Did they tell me when they found out? Nope. I had to call to ask for the receipt and for a status of the title because they don’t reply to emails. Remember, the family I sold the car to is driving it around on faith that I’ll give them the title.Do not buy a car from this dealer just out of sheer principle if nothing else. They’ll lie and deceive you every step of the way. They’ll lie and deceive you every step of the way.

Ch
Review β„–83

Staff were nice and upfront...I didnt purchase and wasnt pressured

Va
Review β„–84

I love Durrett Motor Company!The staff is amazing, I am so grateful to find a car dealership that treats you like family. I recommend anyone who needs to rebuild their credit as well to go to Durrett. Thank you again Maria Aguilar (rose), Craig & Paula Durrett and your wonderful staff.

Sh
Review β„–85

Alex was wonderful he explained everything that needed to be done and at the end of the day I drove off in a car that I much wanted . Thank you .

ke
Review β„–86

First off I want to say thank you JESUS for blessing me with a new. Thanks to Alex he was my sale person he did an amazing job. He was so sweet and down to earth I got approved for a car I really didn’t want. Alex did his magic and got me in the car I wanted. The general sale manager I think name Edward he was really nice too. Thank Durrett Motor Company for giving a chance and the opportunity to prove my credit.I forgot one nice and sweet person Marisa she was the original who got me started but she got so busy and Alex took over. Thank you as well and congrats on the baby that’s coming too.

De
Review β„–87

They did everything thing they could to get approved and they gave what I came there for and wasn’t trying to give me anything less. If you go there talk to Alex. He will get in exactly what you want no questions or debates no matter what.

Sa
Review β„–88

Such a smooth transaction. Craig Durrett found me the exact truck I was looking for, even had the bumpers blacked out to put the icing on the cake. I really appreciate the extra personal service. Great to see there are still small business owners willing to go the extra mile for a customer. The entire staff and experience was painless and zero stress. I even got to meet the guy who detailed the truck. Did an awesome job. You will not be disappointed buying a car or truck from here.

Ro
Review β„–89

Probably one of the best dealerships in the Houston area!! Great service! Highly recommended

Jo
Review β„–90

As of right now I kind of wish I never bought this vehicle from there.

Ad
Review β„–91

Went in to see a vehicle and Vincent was so helpful! Got us in and out fast and got us a better deal than we thought we could! I would definitely recommend going to check out what they can do for ya we dont have the best credit and still got a great deal! Everyone was so nice! The vehicles are in great condition and come with carfax reports etc. Very professional! Thanks again Vincent your awesome!

Ed
Review β„–92

They help you out on what u can afford !! Recommendable!

Pe
Review β„–93

We sold our car to this used car dealer. We had an outstanding experience. Megan Lowe was the buyer who handled the transaction for them. She has integrity and is easy to work with. Overall, this dealership has no sleeze about it.We would recommend them highly.

Ab
Review β„–94

Love the place people there are really helpful and Alex was great helped a lot help understand and kept me updated with everything that was going on great person an everything

De
Review β„–95

They are always pushy. One time they would not let me leave despite telling them I wanted to think more on it. Even the manager came in and told us to just take the car with us even though we kept saying no and she kept trying to word her sentences in a way that would trick us into accidentally saying yes into taking the vehicle. Like β€œ oh ok you don’t want the car, okay alright I guess your ready to go here’s the the keys”. It literally took us hours to be able to leave.

Ty
Review β„–96

Your staff was awesome. And Yes I will be backMy car is paid in full!!

Ni
Review β„–97

Got approved pretty quick great vehicle Alex helped me out definitely recommend I have brought multiple people here they have never left without a car

Pa
Review β„–98

I can say my son and my best friend got a car and I would really tell everyone to go look at the great deals they have.

Br
Review β„–99

Cautious at first dealing with a small dealership. I was pleasantly surprised. It did take some time but eventually they gave me a great deal on a Range Rover. I had looked at so many others, I’m glad I held out for this one. Luckily my car did come with a factory warrantee. It seems like people who left poor reviews did not get a warranty on their car. When you’re buying a used car, you should always add a warrantee.Loves Jacob, Maria, and all other people I dealt with today.

Mi
Review β„–100

Great salesman.Easy financing, but could have put gas in truck

Information
81 Photos
100 Comments
4.5 Rating
  • Address:5520 S Shaver St, Houston, TX 77034, United States
  • Site:https://durrettmotorcompany.com/
  • Phone:+1 855-875-1882
Categories
  • Used car dealer
  • Car dealer
  • Motor vehicle dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
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