In love with my new car! I appreciate Diego (sales rep) for his consistency, professionalism and helping me secure the vehicle. Diego made everything went really smooth, vehicle was shipped when said. Thank you. I will definitely come to you again later on in the future.Jerry (financial manager) also helped me out a lot. You both were very friendly. I appreciate you.
This place is awesome!! i’m so happy i got the car of my dreams!! they make you feel welcomed the second you walk in the door! Aladdin Q helped me get into the car of my dreams! purchased an 2019 Mercedes benz A220 off of him in great condition along with low miles! i’m absolutely obsessed with my car and don’t regret it at all!! overall a great experience thank you to everyone who helped me get this car!❤️🤞🏼
I got exactly the car I wanted, and it runs beautifully, all from out of state. Super easy process. VERY happy with the car, payments, and service. Finance manager was so kind in explaining forms and helping the process move smoothly.
My daughter had her sights SET on a Mustang at this lot. So, we drive 6 hours not knowing anything about TX Auto Group or Houston. We were NOT disappointed. So many beautiful customized cars! Aladdin greeted us right away and made us feel welcomed. My daughter, 16, wanted very much to be a part of the process and he made sure that she was. From test drive to signing the papers, the whole process was straight forward and comfortable. All the employees we came in contact with, we enjoyed. The Mustang made the 6 hour drive home perfectly. Theres no doubt that well make that trip again when its the younger sisters turn. Thank you Aladdin, for making my daughters dream car become a reality, and thank you TX Auto Group for a quick, professional deal! See you guys in 2 years for sure!
Worked with Deya- very professional and straightforward salesman. He knows his stuff and will get you a great deal on one of these cars. I will definitely recommend this dealership based on my experience here and their pricing is very competitive.
Very satisfied with the purchase of my new vehicle!! 😀 Aladdin Q. Great salesman, very professional and friendly. I will highly recommend TX Auto Group.
I bought a BMW Z4 from TX Auto Group through their website - sight unseen. I dont normally leave reviews, but Im compelled to say that my sales & finance reps, Jerry and Diego, provided one of the best car buying experiences I have ever been a part of. The vehicle wear exactly as described and they were both extremely friendly and helpful. The electronic process for signing the paperwork was quick and easy.
This place is awesome! Has lots of exotic cars from Nissan to rolls Royce. Great customer service, specially Diego he was great was flexible and honest. Great guy to work with if looking to purchase a vehicle !My car had something wrong with it when I bough it so I took it back to get it replaced. I was hesitant at first because I though they would not take responsibility for the damages. On the other hand, they where very flexible they worked with my schedule to get the the parts and labor done in a timely manner. Great place to do business! Always holding there end of the deal. Once again I recommend Diego he was great had consistent contact with me with updates regarding my vehicle.
The customer service we received from start to finish was outstanding. We sold our van and got an incredibly fair deal with no hassle whatsoever. We will definitely be coming back for any future car purchases!
I had a great experience with Diego and Jerry. I called and was lucky enough to get Diego as my salesperson. The entire purchase was done over the phone and online. It went so smoothly.
Buying a car unseen is a very scary process! You really have to rely on the dealership to be transparent.Management cares about there reputation and will go beyond to correct any misunderstanding or issues.
I purchase a Tahoe from TX Group so far so good AL was my salesperson I live 800 hundred miles away they delivered it to my home address within 3 days Talk to AL he is great.
The car that I seen on the site had been sold,but informed the sales guy that I would love to get the next one you get in. He was friendly and helpful about assistance Thanks
This place was a pleasure doing business with, Diego was really nice and helpful and Jerry made the financial a breeze. We flew from PA and everything was smooth, Jordan said he test drive the car and was great driving it home. For my next car Ill fly again all the way there. Thanks guys!!!
When my cousin was shopping for a used car last month, she asked me to help. I didnt have any experience with buying a used car so I asked around and a former coworker recommended we check out TX Auto Group. So after perusing their website we decided to stop by and see if we could schedule a test drive for a couple of the cars she liked. Robby was the guy that we met that day and he was extremely helpful with both info on the cars and the pricing and what I really appreciated was that he wasnt pushy at all. We decided to check out some other dealerships anyway but after dealing with aggressive sales guys pushing overpriced cars we ended up coming back to TX Auto Group and buying her car from them. Overall pretty good experience with Robby so hes currently looking for a newer model Suburban for my wife
Looked like they had a good selection of used cars. I LOVE the car I got, which was a 2014 Audi Q5 with brown leather interior. I drove like 10 cars from different dealerships in Austin and Houston and TX Auto Group had the best one. After test driving it for like 10 minutes I told them I’ll take it!
Deya Alqallab Great salesman!!! Very quick, straight forward on how the process is going and will have you in a new ride quick!!!
I drove 5 hours to purchase a Mercedes Benz sprinter from Tx Auto Group for a couple of very good reasons1,The help I got from Deya from the start was as great as it can be from being so patient and answering all my questions and concerns/this man literally took up to date pics even though the web already had the pics when I requested for pics..he kept his word that i won’t leave their shop without my ride..he went above and beyond to sell the sprinter with zero pressure..to top it off his financial manager by name Greg showed me detail/break down of my finance options from the interest and how I can save and how much I need to pay per month to safe on interest..the whole team at the Tx Auto Group are all professionals and you can just feel the great vibe just by walking inside the building.I’m a very happy buyer/customer,will highly recommend anyone to do business with Deya and Greg..and guess what,I will go back there any day to buy a vehicle without thinking about driving over 300 miles to that dealership.
Top tier quality stewardship. Diego made me feel extremely comfortable through the entire purchasing process. He went out of his way and called me on FaceTime to let me see and go over inspection details of the car and he got me all the answers I needed. Diego is guy of high character that was always looking out for my best interest. I am throughly pleased with my purchase and the overall easy process of purchasing the car.Now after receiving my first new car, a 2017 Jaguar XJL, I am extremely confident that I got lucky with doing business with TX Auto Group. My man Diego really looked out for my best interest and everything he mentioned about the car was exactly correct. When car shopping don’t hesitate taking a look at what these guys have to offer, you won’t regret it.
Got a car from TX Auto Group and the customer service was excellent. A gentleman by name Deya made the sales process quite seamless. In less than no time, my deal was closed and car shipped. Follow-up experience from Deya made me feel quite confident that, if I am to get a car again; TX Auto Group would be the place to go. I recommend TX Auto Group for those seeking to get a car.
These guys worked very very hard to get the vehicle I wanted. They did not give up and stayed professional the entire time. Dieago and Jerry are absolutely the best. I have bought many vehicles over the years and this has been one of the best experiences Ive had. They know the buisness and are very fair and upfront.
Seems like a very nice group of people to know and to work with. I would recommend them to anyone looking to finance a vehicle.
I bought a 2012 Fiat from Cowboy Ken. I flew from Tennessee to pick up the car. Cowboy met me on a Sunday so I could drive it back. I appreciate how he made everything work out for that delivery, it was smooth and we are loving that little car!
I had an amazing experience working with the people at TX Auto Group. My dealer was Deya and he could not have been a better salesman to work with. I had recently lost my cat in a flood and was looking to replace it with the same model. Found a special car that the TX Auto Group had in their inventory and decided to have it shipped all the way from Houston to Philly. Deya was great with answering all my questions and helping me through the process since I had never bought a car basically online and had it shipped. I received the car very quickly after all the paperwork was settled and am very happy with my purchase.
I have been searching for the right place to purchase G-Wagon and came across Tx Auto Group. I cannot tell how easy the process was the moment I stepped into the shop. Sean greeted me and answered all my questions. With no doubt, I was very pleased with my purchase. If anyone is looking for somewhere where you can trust the people, service and quality of cars..definitely check these guys out!! They even gave me a free oil change for 2 years.
At first I was apprehensive about buying online with home delivery from St. Louis, but Al fro TX Auto Group made the whole process feel as if I were buying from a dealer in my home town! Every question or concern was addressed immediately as if I were his only concern, and to me that’s like money in the bank! So if your searching all over the country like my son and I were looking for that perfect car, and are scared about scams, or people you can’t trust then call TX-Auto Group of Houston, TX’s! My son and I will remember buying his first car together and your professionalism will always be apart of that memory!Thanks to Al and TX Auto Group of Houston, Job well done! Talk to ya in a year with my next kid!Later, Nick V.
By far the WORST car dealership I have ever encountered. If I could, I would give this business 0 stars. Customer service is absolutely trash. They sold me a lemon. Then act as though it’s not their fault or blames it on the year of the car. Lack of responsibility is extremely disappointing. There’s no accountability with this company. If you mess someone over, you should try and fix it. All I’ve got were excuses on top of excuses. I WOULDN’T EVER recommend this dealership to anyone looking for quality. They obviously don’t inspect or even look at their cars. The WORST experience I’ve ever dealt with in my entire life.
Organized place. Low pressure. Offered to ship car to my home after purchase.
I came here to this dealership and had a GOOD experience with a salesman named Diego. He didnt pressure me into anything we talked like we were buddies and I bought the truck I came here to see. I would definitely buy from this dealership again through Diego.
I would like to comment about your salesman Diego. He provided excellent customer service, he went way beyond any salesman I have ever done business with in any industry. I was making a purchase from out of state and site unseen. He took the time to evaluate the vehicle and provided me with a detailed perspective of all the issues with the truck. He sent me photos and took the inspect all the features in the same way as I would of done if I had been present. Thank you Diego for providing me the confidence to make a long distance purchase. He is a valued employee and should be someone that is recognized for setting a standard of excellence. Thanks again for making what could of been a very conflicting situation very simple.
Robbeen was 10/10.After going back and forth with a car that just didn’t want to work for me I told robbeen I was done and I wanted out.He made sure that I made it out happy and at the end of the day I did. He was able to put me into a different car and it was awesome. No other dealership would help a customer out as much as Texas auto group. Diego made sure I got a proper test drive and I was able to really see if I liked the car I was jumping into.At first my relationship with these guys was rocky and it seemed that I signed myself up for a horror story but after today I can say that I am extremely happy to be working with such humble and willing to work type people.Robben if you see this thank you man honestly. This new car is great 100x better than the last and I appreciate you for working with me and making sure we both walked away happy.
If your thinking about getting a car from tax auto I recommend Deya & Jerry. I Got the car I been looking for. Everything with by smooth . I really appreciate them for making the deal happen for me
Al and his associates at TX Auto Group were an absolute pleasure to work with. It was without a doubt the most painless car-buying experience I have ever had. They almost make it TOO easy to buy a car. They went out of their way to address any concerns that I had and delivered the car to my home.
Getting my new vehicle was easy and trouble-free. Aladdin “Al” helped me through every step of the process. Being from out of state, he went above and beyond to assist me and make things smooth. Everyone at the dealership were very polite and friendly, from the manager down. Very professional and super helpful folks. I’d buy from them again in a heartbeat. Thanks Al!
I went to TX Auto group for a truck and met with Mr. Daya. He was very professional and honest in his work. I felt I was in good hands when I walked in, I would definitely recommend to a friend.
I came in to see Diego he was real sweet respectful with come and leaving if you need a car or trying to get one he is the person to see I was approve with no problem and I was the one that always needed a co signer thanks Diego by the way my purchase was a 2017 Dodge Challenger 🥰🥰🥰
Rob and Mike were an absolute pleasure to work with. I purchased a 2016 x5 with my own financing. I also purchased the extended warranty. I hope it works when I need it. Overall positive experience. Minor things on the vehicle but I understand I purchased a used car. I would purchase from them again.
Todays date is OCTOBER 22 2021 I live 800 miles away I was scare to do online deals but I dont regret it AL is the man I would recommend him to anybody so if you need to get a car or SUV or truck hes the man Thank AL. 5 thumbs up!!!!!!!!!!!!!!! P Rozier
Lacey Davis was my salesman and he was awesome...he made sure I got the car I wanted and was very professional...love this place...👍
If you’re looking to sell your car without the hassle, I highly recommend TX Auto Group! Cowboy and Robeen greeted me with a smile; and Mike, the Wholesale Manager, had me in and out of the dealership in no time. I would definitely do business with them again.
This dealership is not equipped to sell outside of their local market. If you are not In Houston, TX do not waste your time. Sales staff is lazy and shady. They must be salary because they weren’t trying to sell me a car. I wonder if they even had the car advertised on Carguru.
Great experience selling my van with Mike. Fast and fair offer. Thanks!
Sean and the team at Tx Auto Group were fantastic. Nothing but positive things to say about my experience.
I had the best experience at TX Auto Group! Fantastic customer service, very accommodating, and quick transaction. Ask for Diego, hes an amazing salesman!! Very happy with my purchase.
I was able to complete the entire car buying experience online and traveled from Austin to Houston to pick up a beautiful Jaguar for my wife. Aladdin and his Finance Director were very accommodating and did not try to upsell us with any loan products we did not need. I sell new vehicles for one on of the largest dealers in the country and am very critical of the entire car buying process as it is my career. I give Aladdin and the entire group at Tx Auto Group a 5 star rating and would not only recommend them but can assure you that they have a lot of luxury vehicles on their lot at very fair prices, despite the chip shortage going on right now. My wife is loving her new car!
Had a very good experience buying my vehicle at Tx Auto group abs I love my car, Robby snd the rest of the crew were very patient with me answering all my questions and helping get my carThank you guys
Get in touch with Diego! Hes the real dealMy experience purchasing a car from TX Auto was easy because of Diego. I worked with him through the entire purchase. He was fast to answer all my questions and helped out as much as he could. I was a little skeptical at first because usually the pictures are better than the real deal. Diego made the car purchase easy by offering a complete walk around of the car and pointing out blemishes to make sure there were no surprises once I received the car. I would highly recommend working with him on your next vehicle purchase.
Good service, nice cars. Came in for a Cadillac, smooth easy financing . Greg Was great and got me approved quick . Highly recommend Texas auto
Thanks to Lacy Davis and the team at tx auto group I was able to get a new work vehicle.
I don’t usually leave reviews but I feel the urge to comment about my experience here. My salesman was Aladdin and i have to say I have no complaints at all!! they were all very professional, honest, and patient!!Just all the way around excellent service.
I recently sold my vehicle to TX Auto Group. My wife and I were greeted by Mike. He was friendly, informative, and made the selling process a breeze. I highly recommended using TX Auto Group for buying and selling.Dr. Bill S.
I bought a 2005 Corvette. My husband loves the car!! Al and Matt was very helpful.I would definitely suggest buying a car from TX auto group and I will also be suggesting them to my friends.great customer service. shipping was not a problem. Thanks!
I havent had an experience this great at any other dealer! They have went out their way to look over everything that Ive asked of them in live or in video recording! Put the car on a lift so that I can check it out in a video, no problem, need them to test drive it in a live video, no problem, need to have it inspected for flood damage in live chat, again no problem. They did all of these things for me since I live out of state. Over all, a great experience!
Diego at TX Auto Group is the man. Very straight shooter who only wants to help you get into a car that YOU want. First time going to a Dealership that didnt waste my TIME. He was very straight forwarded and walked me through the whole process, didnt try to load me up on extras. Was able to walk out with the car THAT day to be able to show it off and surprise my girlfriend!!!!If you know what you want and they have PLEASE CALL Diego at TX Auto Group, he wont waste your time!!
Beware! This auto dealer is shady at best. Especially the manager Sean, who has very poor organizational skills and poor customer service skills and does not return messages to customers or follow up when he says he will. This dealership has backed out of a contracted transaction even after a signed contract had been completed. They asked me to “hold off” on sending the funds because they found and “few broken things” on the truck. They took 47 days to fix a sunroof and a stereo that were not listed as broken in the listing. Then after not returning my messages asking dozens of times for updates and to complete the purchase, they changed their mind and want to cancel the transaction and not sell the truck. After I have already paid a third car payment on the loan I took out for this truck. This dealer was an EBay seller that asked me to finish the transaction outside of EBay. If they had not done so, EBay would have forced them to honor the sale and arbitrated on my behalf. Buyer beware!
The best decision I made was buying my car here and thanks to my buddy DIEGO.. great customer service and was very helpful.. I’ll definitely be recommending more clients to him
We had an issue with the vehicle we purchased from TAG and has received very terrible service. I was then reached out to by the GM, Sean, and he was very apologetic for the service I had received and we had come to an agreement on how to resolve our situation. He sent out one of his techs, Jerry, to see if we could figure out the problem. He ran codes for us and we found it was a simple fix. 4 stars because of the initial issues we had with customer service, but it would have been 1 solely based on those interactions, but raised to 4 because Sean and Jerry were very nice and willing to work with us and listen to our issues without hanging up on us or telling us it’s “our problem now”.
This place has quality vehicles and A+ customer service. I was impressed with how quickly they got back with me on questions I had. They even FaceTimed me to show me the vehicle inside and out. Be sure to ask for Jordan Diego!!
Deya helped me get my first car! BMW X1 and provided me excellent customer service as well as guidance throughout the process! Highly recommended service forsure :)
I bought a fiat from them in cash and felt insulted immediately after by Aladdin after a full gas tank and car wash was promised and was refusing to gas up the tank until I reminded him he promised. the vehicle was taken to gas it up but I still didnt see it filled. He also tried to convince me that a rear view mirror wasnt part of this car as it didnt come with it because thats how it was built when I told him it was missing...he then found it in the glove compartment. Then I barely drove it 4 times and engine light came on. Trying to communicate with them was very difficult. I ended up paying $200 to get it checked and they found 6 urgent things wrong with it estimated at $1,800 for repairs needed. I would not recommend nor buy from them ever again! They dont provide a warranty and I think that speaks volumes...especially iny experience.
Diego was such a huge help. Super friendly and helpful the whole time. Would definitely recommend to anybody.
Diego is the absolute best at pleasing his customer. I definitely am one of them. He made this acquisition of my 2006 Mercedes Benz so smooth and easy.Larry D Miller SPW&I
Did not end up purchasing a vehicle, but Aladdin provided excellent customer service while I shopped remotely. He assisted in getting the vehicle to a shop for pre-purchase inspection, it was much appreciated. Great customer service here.
This place deserves zero stars. I bought a 2013 Dodge Charger RT from this company a few months ago. When I left on the way back to MS, the engine light came on. Since I didnt get a warranty, I took it to my mechanic back home and he informed me that the car already needed a tune up. Also, the door blend actuators were bad and I had to get them replaced. That cost me $800, but it doesnt stop there. The engine light went off but then came back on eventually. The car stopped on me a few days ago and I found out that the engine lifters were bad and damaged the engine. This problem existed before I bought it and it was not relayed to me at any point. Now I have to get a whole new engine for this car and Im paying a NOTE on it. This will cost me over $5,000 in repairs, all in a little over 3 months time. If I could go back and go to a legit dealership, I would. RUN from this place!
Diego was phenomenal. He treated us with respect and worked with us to make sure we walked away with the truck we wanted. I definitely recommend him and TX auto group to anyone looking for a vehicle.
I recently sold a car to Texas Auto Group, and was impressed by the way I was treated. Many of us are conditioned to distrust car dealers, but TAG went out of its way to put my mind at ease. Although I was given a company check, they offered to close the deal at a B of A branch (TAG’s bank) so that I could get a cashier’s check and then exchange title for cash. Mike Khleifat, in particular, went out of his way to deal with my paranoia and to make the process as smooth as silk. TAG will definitely be my first stop when buying or selling a vehicle in the future. Thank you, Mike and Sean.
Great service was super patient, and helped me out in everything I needed to get me going with my car . Highly recommend talking to Diego if your looking for a car just overall a great guy and really helpful. Keep it up
DEYA WAS THE ONE WHO HELPED ME GET MY 2014 MERCEDES BENZ CLA! HE WAS AWESOME! I HAD A FEW PROBLEMS WITH MY TIRES AND HE TOOK CARE OF ME! HE CALLS AND TXT TO MAKE SURE EVERYTHING IS OK WITH THE CAR ! HE’S AWESOME! HIS CUSTOMER SERVICE WAS AND IS EVERYTHING!
Was sent here for a Range Rover, sales people more interested in whos texting them than selling a car.
You guys get 5 stars from me. Traveled from Louisiana to purchase a vehicle. I paid cash and end up with a vehicle with a minor problem. After being burned in the past I decided it wasn’t the vehicle I wanted. I placed a call and Matt took care of everything else. Needless to say I walked away a very happy camper. Thank you Tx Auto Group. Very good people. Definitely pay them a visit if you are looking to purchase a nice reliable vehicle at an amazing price.
Ash was very helpful and was a great help through the process buying my Infiniti. Was very attentive and worked with me to get me what I wanted.
I flew here from out of town I brought a truck from here and after I got home the engine was not sounding good so I got the oil changed to find out the engine was no good. Bad business
Diego went the extra mile trying to help me on my car hunt, this time I was not able to purchase a vehicle from them but his customer service was excellent and will definitely recommend TX auto to friends and family!
I’m from San Antonio and bought a car in Houston. at Tx auto group (Domonic to be specific) made the whole buying process super easy. Great communication and even better customer service! I couldn’t be more pleased. Walked in and walked right back out with my car!
Diego was very helpful and very professional would recommend going thru him to snag a deal
Diego was very informal and quick to respond to my questions and inquiries.I highly recommend him when going to purchase a vehicle!
Diego was the mannnn. Helped me and my pops picked out my truck, no issues at all. Walked out with a brand new truck the same day and consistently still check up on me if I need anything. Y’all go see Diego and show love
Bought used car at TX Auto Group that required an immediate $1200 in repairs. We were completely scammed as to the true condition of the car. Would not recommend this dealership to anyone.
Diego was very helpful with the purchase of my vehicle he made sure to keep me in the loop on what was going on with the purchase from beginning to end I would definitely use him again as my salesperson this was a out of state purchase and he done everything he could do to make the transition a smooth one I give him 5 stars and some
Ash was fantastic. No pressure we went into test drive and drove off with a car it was a great experience. If youre looking for a pre-owned car make sure you ask forAsh
I bought a 2010 Mustang GT and I want to share with you my experience The man who treated me his name is Aladdin Q1. His suoper professional2. Very polite3. friendlyIn general I highly recommend them I know that if I have a problem in the future I have someoneto turn to thank you very much TX Auto Group 🙏🙏🙏🙏👍🏅🏆
Ken Cowboy is the man! He gave me a 100% customer service on the vehicle we purchase.I will be coming back to see him for my daughters first car. Look him up because hes the guy that will make you feel good when purchasing a vehicle.
I was financed for a vehicle before I could look at the vehicle or sign the paperwork. They sold the vehicle to another person while I was in the office. The guy was white and I was black. Now that was racially motivated. Discrimination at its best .Great job
I had a great experience shopping for a used car. Reza was very helpful in finding the exact car that I was looking for. I highly recommend TX Auto Group for a easy and experienced car buying experience. I’ll be coming back for my wife’s car soon.
Ive been searching the web for a perfect deal on a Chevrolet Camaro and TX Auto Group had a perfect red one - exactly what I was looking for. I bought the vehicle without even looking at it, they delivered it to my house within a few days - and it was absolutely spotless. I will definitely come back to tx auto group for my next car purchase. Thanks for all your help guys! I am so satisfied with my experience.
I recently purchased a CLS 63 AMG Mercedes from TX auto group. Al sold me the car and Greg in finance got me the loan at the best interest rate possible. They were great to work with since Im out of state. They were always available through the entire process from the purchase, and including the transport company that delivered the car. They were professional and took time to make sure everything went smooth. I would recommend using them. Greg
I had a good excellent experience with Fransisco and Jerry very nice and good with everything I thank them any body looking for a nice car get with them
My recent purchase with tx auto group was an above and beyond experience for me purchasing my first car ever. Eva was super helpful with the whole buying experience and the car was exactly as listed. Although I was purchasing from out of state, I had no reservations on my purchase and was so pleased how easy the process was. With my experience and the quality of vehicles they offer, I’ve already recommended them to people I know. I will definitely be a returning customer!
EVA WAS AWESOME!!! Great Customer Service. Eva went above and beyond to help us get into our new vehicle. They have great inventory. Highly recommend this place. Ask for Eva if you want great customer service. Thank you Eva!!!
Mr. Diego was an awesome salesman he made sure to give all details on the car and he was very professional . My next purchase will be with him hes kind, easy to work with and goes out his way to help . You need a car and go tho the dealership ask for Mr. Diego you wont be disappointed
The finance manager Charles was very insightful and did all he could to get us financial assistance. The whole group practice safety precautions by wearing mask and have sanitizer for our use. We felt very comfortable and respected while attempting to purchase a vehicle.
I was extremely happy with the vehicle I purchased. What they stated was factual (hard to believe in this day and age)! Will absolutely do business with them again 👍🏻
Buying a car here was the best and fastest experience for me! From now on this is where I will come to buy my cars! Reza was the name of the gentleman who helped me and had amazing customer service!