I have been looking for a Challenger for a while. I found this at USA CAR EXPO in Texas. I live in Florida so this is new to me. I talked with Cesar about the car & Eric about financing. These two guys made everything so easy, I wasnβt expecting that. A few days later the car was ready to be transported. Cesar had the car cleaned and sent pictures going on the trailer. It arrived a couple of days later and it was everything I was told. I am a very satisfied customer and give them a AAA+++ rating.PS: went to a car show the next day π
Please never do business with this Dealer the general manager azamat is really a rubbish as a person. treating my family badly when buying a truck. I do not know who he works for or who manages the money but he is taking down the business. That customer service from this manager is a complete disaster. he has good vehicles but the manager is rubbish. worst rating for this Dealer
I havenβt made a purchase yet; however, Robert Taylor had help me in any way being that I am a out of state buyer. He made a video of the vehicle I was interested, and provided the cost of transportation of the vehicle. So far, the customer service has been tremendous.
Very good experience here. No forceful/pushy salesmen. The cars and trucks are exactly how they look online, very clean and in good condition. Very fast and smooth process purchasing a vehicle. The service manager Colton was very helpful to us. We definitely recommend this dealership to anyone interested in buying a vehicle.
I dont want to play the race card BUT I Pulled up looked at vehicle I was interested in . Walked around lot for ten minutes. A truck pulls up ( NOT A PERSON OF COLOR IN THE TRUCK) here comes a salesman on wheels out the door to assist the other customer. I then proceeded to go inside just to see. Another salesman comes out with an attitude. I wouldnt purchase a 2022 for $1 from this place . Poor customer service skills! They lost a sale!
Would rate it a negative if possible. They sold my husband a vehicle with rust and they tried to cover up with painting over it, wasnβt even a month out before he noticed the rust. What a shame, they told him he had to fix it. They could of at least offered to fix or another vehicle or some kind of cooperation! But instead they basically just told him to deal with it. Disgusted with this dealership!
Didnβt notice in the pictures the check engine light, dealership continued to advertise the car as 100%. After purchasing the car the check engine light came back on the same night I bought it. Iβve had to put out $3,000 of my own money on a car that was advertised as no problems. The dealership turned the check engine light off and after confronted about it was told to check reviews and how they donβt run that type of business. They do in fact run that type of business, would not recommend this place to anyone for a used car. Terrible
They offered me 30% less than Kellly blue book value on my odyssey trade in today!!!! So than I offered to pay 30% less on the purchase price of there vehicle I was purchasing!!!! Didnβt sit will with them!!! Sometimes you got to give them a dose of there own medicine so they can taste their own ignorance!!!!!
We drove 3hrs from San Antonio to look at a Cadillac, ended up leaving in a Merc C300 AMG. These guys have an amazing selection. Our salesman Cesar is a badass. We test drove probably 7 cars and each time he was hustling getting the next one ready before we finished our current drive. Zero pressure, and info he researched rather than talk out his butt to get the sale. Car is so nice that my partner bought I may come back and buy from them again. She was giggling the whole way home. Great job guys.
It was great service both with sales person (Cesar) and finance person (Erick). Everything so quickly and organized. Highly recommend..... thanks USA Car Expo
We all get excited about buying ourselves a new ride and at the same time we dread that usual car salesman routine. I just bought my wife her dream truck from USA Car Expo and it was the best car buying experience I have ever had. Very smooth operation they have going there. Eric was my sales guy and a special thanks goes out to him!Good job everyone at USA Car Expo!!
Drove to Houston to buy my son his first car. Cezar and the team were great, the buying process was easy and quick. They had a good selection of cars. Would definitely recommend purchasing from here.
Cesar was our sales rep, he was very helpful!!! Found the truck we wanted, transaction was smooth being that we are all the way from Hawaii. We are happy and satisfied and recommend Cesar from USA car expo if your looking to purchase your next vehicle.!!! Mahalo!!!!
Great experience with our purchase! We purchased the truck from a different state & everything ran smoothly & Faster than we expected! We had our truck in no time & We love it! Thank you Erick!
Blessings from God for my family the Building was clean the gentleman were nice and kind the Finace manger whom we worked with was awesome and Iβm thankful my husband found you guys and I was able to walk away with what I wanted it truly for me was no hassle!
Had my car for a week after I bought it & I noticed my front suspension was really bad & my rear air suspension pump went out, so I let Robert & AZ know & they got it fixed with no problem.. so I just want to say thank you & when I need a trophy truck Iβll be back!
Great customer service, nice and clean cars, professional sales and finance people I got Dodge Ram, love it.
I visited this place and it was amazing. I felt like a kid among all the lifted trucks. Rob met me on the lot. He is a friendly and approachable guy. I did not buy anything yet but I will. Hoping Rob calls me with a good deal. I left a picture on the comment section. Hoping something comes in my price range.
These guys were unprofessional in my experience. I liked 3 vehicles on their lot but I decided on a 2019 Ford F-350.....Even though it was slightly over priced I liked truck and I had the funds available. The sale person brought me into the office, took my information and produced me a final purchase price. ($80,000). 45 minutes later, I returned with the funds and was informed the the truck wasnt available. That right, it had been sold a few days prior.No pending sales notice, not SOLD sign, no warning!At the end of the day, I couldve purchased one of the other vehicles but opt out of dealing with them based on my gut feeling.Nonetheless, I found the exact same truck, same wheels, same equipment $7,000 cheaper......I encourage everyone to look around first and I hope USA Car Expo do a better job to prevent this from happening again.
I like my Mers, thank you guys for exceptional experience.
I purchased this vehicle on May 17, 2016 with the Used Car Mgr. Tim Tejo at the time had visited the dealership a month prior seeking a second vehicle which the day after my 2003 Mercedes was totaled. So at my end I went into USA Car Expo and spoke with Tim and he said OK I can help n I trusted him not to have me repeating the same incidents. Well, after I got the car home that evening I notice the front driver window and lock had issues I immediately called him and was told to bring the car back to see whats wrong its maybe just you need to use the key initially I took the car back and his porter/half way mechanic wasnt able to fix the issue I was told to use the warranty. Exactly one week later this car automatic light came on and car was to low to drive and at which time I called him and of course by now he seems like Im getting on his nerves and even stop replying to my text and calls. I went by the dealership he let me wait like for even and finally I went into his office and he told me I had to take it to a mechanic they didnt have one on property and I need to use my warranty. I called warranty company to find out it wasnt covered. I called Mr. Tim Tejo back and explained this and again he stop answering my calls so I went back to dealership. Again left sitting and waiting I took the car over to MPH Automotive Services they check car and said this is a suspension issues these front suspensions are losing air June 13,2016, less than a month of having the car. The owner of MPH spoke with Tim Tejo and they argued, because Tim Tejo was stating that is not the issue. So they send the vehicle to be checked and all the time Im asking for a loaner car oh no we dont do that so they mechanic say it was the suspension but however he didnt have the machine to reset suspension once work was done. So, Tim assist me in ordering the part on E bay motors with my CC and part went to they office I had to pay a mechanic Mr. Gerald at his shop Gerald Mobile Tech, having to have the car towed and no rental. again this is not even a month of having the car. Well once that was repaired car did it again on 6/25 after repaired on 6/17/2016, he checked it was the passenger side now, again ordered part from eBay motors and part was delivered directly to shop on 7/12 and repaired again I had to pay out of pocket for a rental in the sum of $498.00 to Enterprise. Please note all these pics of the examples of the issues I have had with is car. This car fell again Jun 28, 2016, and please keep in mind the whole time im texting and calling Tim of the issues. This time i had car towed to USA Car Expo, now here;s the kicker the window that I stated had a problem the tow truck driver let it down and he would go back up please see pics of the car on flat bed with window down and it was raining. they again didnt do anything. I was we having it fixed and adding the fee onto the back of the deal. By now I saying look this car is no good just give me another car, you all have my $3000 down and i been working on the car and paying $471 car note.I pick up this car on Aug 12, and literally drive it 45 mins and the car was now lifted to high and was sitting off balance so Im riding down the road in a car that look like a hot rod from behind and on the ground in the front and I took pics and text Tim and said What the Hell, he laughed and said oh no just push the buttons in the car and drive it to reset. i did that car never did right so finally I had to go to AZ because Tim of course was giving me the run around. Again I asked just give me another car so that I can stop dealing with these issues well I was told by AZ we going to seat and talk Tim and I and I will let you know. Well they decided not to and to pick up the car and give me a loaner while trying to fix it. NEEDLESS TO SAY THIS CAR STILL A LEMON AND HAVE FILLED WITH BBB/LEMON LAW ACT AND KEN PAXTON ATTORNEY GENERAL OFFICERamon may want to get away from these ppl who doing really bad business.
First of all, there are two places I usually despise going. The phone store and auto dealerships. Thanks to USA Car Expo, I can cross one off the list! I found the car online, (Im usually a truck guy). I went to their lot, met Ramon Lopez, found the car and it was everything the listing said it was. There were no hidden surprises, they didnt try to omit anything about the car. I was pleasantly surprised at the wide selection of clean, low mile cars and trucks and how clean the dealership looked. We loaded the family up in the car I was interested in (including my mother in law), and took it for a test drive. I was very pleased with the car, but had a few more on my list to look at. There was no pressure from any of the salesmen when I said I might be back. We went all over Houston crossing cars / trucks off my list and ended up going back to USA Car Expo to look at the car again because the other cars / trucks didnt look quite as nice as they did in the pictures. Once I decided to get the car, there were circumstances that delayed the process on my part and a lot of communication back and forth over 3 days. Every time I called or messaged, I got a return call or message back within a timely manner (sometimes even after they had closed!) Got everything squared away, filled out the credit application on my lunch break, and got a call saying it was approved and that I would be contacted by the General Sales Manager - Tim Trejo. Tim called and said everything was good to go. I told him to take it around back and I would be there that afternoon to pick it up. Got there, did the paperwork and drove off with a smile!Stress / hassle free.... Ramon, Tim, I just gotta say... You guys rock!Thank you for your professionalism and it is a pleasure doing business with you! We will be back! By the way, Im loving my Charger SRT 392!
Never thought I would walk out of there with a vehicle! But I did! I was very up front and honest with Mr. Lopez about my credit and financial situation. Him and Mr. Martinez both helped me out and got me rollin in a nice truck with really good monthly payments! I highly recommend Mr. Lopez and Mr. Martinez! Great people, excellent customer service and exceptional service! Thank you guys so very much!
Ran my credit even after I told them I wasnt interested. I told them I was just shopping and specifically asked them not to run my credit until I was actually ready to buy, but they ran it anyway a month after I bought a vehicle from another dealership.
Came in today to look at a black lifted 2013 Toyota tundra. I drove all the way from Conroe Texas about an hour away because the salesperson convinced me it was extremely clean and worth my time. when I get there and look at it the first thing I see is about 4 in of metal hacked off of the frame by both tires and spray painted black so the oversized tires will fit. the front bumper was held on with zip ties as well as the driver and passenger side tire trim pieces. you could not convince me yall didnt see this during inspection. buyers beware at this place.
If you want quality and great pricing, then this is the location. Last week I purchase my second Ford F-150 from USA Car Expo and altogether this was my 6th vehicle I got from them. I have no complains. Ive gone to other car dealerships and they dont compare to them. They are meticulous with the quality procedure. Interior, Exterior and engine of all my vehicles very impressive. Love this place. Will definitely be coming back for all my future cars need and will tell my friends and family about this place. Everyone amiable and professional. Thank you.
Our salesperson Cesar was so nice and helpful, & the financial advisor Eric was also very patient and friendly. I was able to walk out with my first new car!! Definitely recommend this place π
Purchased my first lifted truck from USA Car Expo this past Saturday. My sales guy Ramon Lopez was awesome to make sure I was informed on all the details I had asked about. From first getting there to driving off the lot was a great experience and did not take long at all. I highly recommend talking to Ramon if you are in the market for a vehicle.
Love this dealer they were fast and help me alot very nice too . Love the people there ...
All around great experience. Colton was one of the more pleasant car salesmen that Iβve dealt with. Erick in finance was also a huge help. Honest group of guys. Thank you USA Car Expo!
Amazing service not like an experience Iβve ever had before! Will definitely go back for my next vehicle. Cesar and Azamat were an awesome team to help me find my dream truck!
Best trucks in town π»
USA Car Expo is by far the best!! My husband and I purchased a BMW X5 fully equipped for a great price! Everyone was very helpful from the sales guy to the person who did our loan process. They went beyond to get us a good low interest rate. The car has not had any issues! I recommend USA Car Expo to every one!
The best dealer to buy heavy duty trucks, lift and luxury cars. 100% recommended well-inspected cars in perfect condition. the best customer service.
Awesome dealership. RAMON LOPEZ, Internet Sales Representative, is a HONEST PROFESSIONAL to deal with. He knew I was coming from Austin so he let me know UPFRONT on everything I NEEDED to know about the vehicle and the car buying process. I got there on Saturday morning and the process was straightforward with no strings attached. Great team along with General Manager, AZ, and RAMON. You guys just made a REPEAT CUSTOMER.
People are friendly. Prices is non negotiable
Thoroughly impressed with the service after the sale. I encountered a random mechanical issue after my purchase and the manager jumped in with out reservation and took care of my problem β keep in mind, this business was under no obligation to do so. My advice to others is if you want to do business with confidence, and a company based on integrity, contact Tim and his team at USA Car Expo. I look forward to acquiring another vehicle from USA soon.
Currently Iβve owned this car Iβve bought from the dealership Back in Sept/October 2019. They sold me the car modified and they knew it was modified . Now Iβm going through the process of needing to seek legal action to revert the βWarrantyβ that was βTop of the Lineβ and covers ABSOLUTELY NOTHING! $4000 plus it was rolled into my loan adding $2,500-3000 on top in interest. Please donβt do business here ! Take it from me π― has to pay out of pocket . I have the receipts and proof. Nothing here is needed to ruin the reputation this is the honest truth till itβs resolved.
Dove over a hour after calling about a truck they said was available on the phone then I get there and its sold.
Easiest and best deal Ive ever made!
Saw this dealership while driving down Highway 6 in Houston and decided to check out the cars. A very nice Sales Rep. name I think Ramon Lopez assisted me. He was very courteous and was not pushy like in most dealerships Iβve visited. I am glad I stopped in to check this place out because thanks to Mr. Lopez I will be able to make up my mind in what kind of car I would like to purchase. I recommend everyone to visit this dealership and make sure to request Mr. Ramon Lopez.
Very friendly staff. Eric was my guy. Very nice and friendly to me. I bought a used Toyota Sienna. The entire process was very okay. Great Customer service by Eric. The price was very fair compared to the market value. Eric and AZ made sure I had everything I need and the way I needed it before I sign off on payment. I will always check this dealership anytime I need a vehicle before checking anywhere else. I recommend this dealership. Thanks Eric and AZ for your assistance.
Great buying experience. Will definitely recommend to others and return myself when in need of another vehicle!Additional review:Recently purchased my 3rd vehicle in 3 years from the fine folks at USA Car Expo. All 3 experiences exceeded my expectation. Each member of the team is friendly and helpful. AZ and Ramon are great to deal with. This is a top notch business!
Great experience purchasing my first car, I highly recommend this place,very helpful, quality selection, and friendly service! Thanks guys, definitely will be sending people your way!
All I can can say is Ramon Lopez. He is the reason I bought my truck here. He is a man of his word. He kept in constant communication. The truck was making a squeaky noise. I called him he set up an appointment had the tech guys look at it fixed quickly. I really appreciate his honesty and good communication. If your interested in buying a vehicle here please talk to Ramon Lopez he is your guy.
Bought my first truck from USA car expo and for sure can say it was a Great experience The service was good and they helped me a lot! Encountered some issues with the truck but they quickly took care of it and make sure everything was good !!
I bought a pick up truck here. I regret when I trust this people. I had bought certified used vehicles before and no issues. This truck its a 2014 Ram ecodiesel . I didnt even driven 1000 miles on it. Found that it was smoking under the engine when I checked it. Found it had a damage on the exhaust system, I will post the pictures of the damaged and I will try to get consumer laws to help me. This vehicle its inoperable at this moment. It may catch on fire. According to a Dodge dealer service dept. Its going to cost me around $8,000 to get it back to drive le condition
1 week since I got my dodge durango, very happy and pleased with all the help I got from Cesar and Erick thanks Alot! I would definitely recommend if your looking for a nice and friendly staff and for the purchase of your new vehicle!
I purchased a 2012 BMW 5 series with the M package for my wife and I promise you it looked better than any 2020 BMW that is currently on the road and it drives like a dream machine..Ramon was awesome and the financing team was great...Awesome Customer service and they give military discounts which is very rare these days....Now my wife car can match my truck...I definitely recommend this team...
Great assortment of decent, pre-owned, higher end cars. Pressure free viewings. Will definitely return as they deserve and meant the business.Sales person Robert is great and their GM AZ is a man of his word. Both fantastic.
I recently bought a used truck from these guys, they were polite and professional at every stage of the game. I flew down to Houston from NY to take the Test Drive and finalize the deal.... everything went great. Ramon and Tim took care of me and got me on the road in short order with my new truck. Ramon even got me a breakfast sandwich and coffee that morning which i still appreciate, i had been traveling for two days with no food or sleep. Thanks guys!
The manager should smile more! But he down to business ππΌπ°π° COLTON SALES REP DID OK AND TREATED ME DAMM GOOD SON. Bought a Jeep for a fair price only took 38min and I was out the door with paperwork and keys!!!! Now waiting for my title and tags.
Dealership was super clean, and everybody greeted me the second I walked in, in such a personable way! Kevin really helped direct me in the right direction for what I needed! Friendly and knowledgeable, Iβm used to dealerships just worrying about commission, but he genuinely seemed like he wanted to help. Very impressed!
We just bought an Audi A7 from Kevin and AZ and the experience was much better than I could have ever expected. Kevin, our salesman, was very profession and knowledgeable about the vehicle and the couple of issues we addressed about the car was promptly taken care of with absolutely no hesitation or hassle. We came in with our own bank financing but AZ actually got us a better rate. I was initially very apprehensive of the dealership because of my own assumptions but the team here more than impressed me and exceeded all expectations. I would definitely purchase another vehicle from them and plan on it in 2019. Thank you guys for everything!
I was referred over by my brother who bought a truck here last month. I was impressed with their truck selection. We werenβt hounded like most dealerships. Their lot was also very clean. One thing that stood out was the customer service and hospitality, if you will. We were welcomed by salesman, Ro, whom was very knowledgeable and professional. The guy is a pro. Needless to say, Iβll be back with my wife next week.
We have been dealing with USA CAR EXPO for 2 years now. We support our local businesses. We get inspections from buyers at least once a week from them, out of state and local. We have also bought several trucks for our selves. Never has a customer had an issue where they havent taken care of them. Ramon is the guy to talk to. We always deal with him every time. Ask for him if you ever go visit, he wont let you down.
Joe is absolutely fabulous, If youre in the market for a certified luxury car or if you need a solid heavy duty truck R&T EXPO is the place too be...
USA Car Expo was by far the best car dealership Ive purchased a car from, the customer service and professionalism was excellent. They really do care about their customers and making sure you get the best deal and selection of cars and trucks available were all high quality. I will definitely be recommending this dealership to any family or friends looking to purchase a vehicle.
I was thoroughly impressed with my experience here. Thank you to my salesman Kevin Varela who helped answer all my questions and concerns. Iβm not very knowledgeable on cars and he really helped guide me to options that would best fit my life. He also didnβt pressure me into buying and was really attentive to my needs and wants out of a car. I highly recommend stopping by and requesting Kevin to help you on purchasing your car.
Great dealership, good variety and support. I had the chance of working with Kevin, who helped throughout the whole sales process making it easy and efficient. Would highly recommend if you are looking for a safe rand reliable dealership.
I havent purchased a vehicle just yet, I stopped by and a dealer came out immediately to help... that was great as I have been to other dealerships and no dealer would get off the but to help. I will purchase my next 2 vehicles here very soon, great staff, vehicles, and deals. I thank you for your customer service awesome.
I was nervous buying a vehicle from a smaller dealership but these guys made it a very pleasant experience! Quick, easy and in and out! Thanks guys!
Have to say these guys at USA Car Expo are top notch. No pressure and NO BS. RO and AZ were both extremely helpful through the process. If you are looking for a great ride and a great dealership go see these guys!
Went to check out the dealership to just look at a few cars I wasnt sure what to get but a sales rep by Mr. Ramon Lopez was helpful and knew what he was talking about.. They have very nice cars and customer service was great Ill be sure to come back
This was one of the fastest and easiest buying experiences. The atmosphere is like no other dealership I have seen. The sales person was Ramon Lopez and he was very honest and answered all of my questions. Will definitely purchase another vehicle here in the future, they have something for everyone at the best prices!
Great location and service was also great. Did not get pressured into buying a car. I highly recommend seeing Mr. Lopez he was professional and knowledgeable about the vehicles they had in the lot.
I have bad credit. They were able to provide me with a fair loan based on my credit situation. The car was in great shape. The location is very well kept up which make the buying experience much better. From sales to financing the staff and process was extremely professional and friendly. Not ince was I ever pressured to make a choice. I highly recommend giving USA Car Expo a try. AZ and Raul are great people. Thank you guys for a great buying experience.
Great experience! Very nice people and not pushy at all. Best car buying experience Iβve had!
Great boss great place
Ramon Lopez has great customer service, he answered all my questions that I asked, and was very professional. I will definitely refer others to this awesome dealership. It was very nice and clean and everyone was very professional.
Ramon was nothing but the best, treated me with respect, always answered my calls and questions. AZ was great to work with, took his time and explained every step. Awesome dealership! Top of the line inventory!
AWESOME!!!! I was very skeptic about used car lots, because of all the bad past experiences I have had. USA CAR EXPO put my faith back in used car lots!! I was so impressed on how far they went out of there way to sell me exactly what I wanted, and not once was I ever pressured into spending more money than I felt comfortable spending. I will never buy another car from anywhere else. The whole team has the best customer service I have ever seen, seems like they were born for this.
I recently purchased a vehicle. I had a minor problem after the 30 day as is agreement. My guy Robert gave me no hassle when I called him to explain my issue. He brought me in, fixed my issue and sent me on my happy way. Call Robert if youre looking for a good deal.
Went with my son, he wanted to trade his car I gave him, I talked with Ramon Lopez and explained to him that I wanted my son to handle the deal since he was going to be a first time buyer, he was great, very helpful and a awesome sales guy. Ramon made it easy and gave my son space to ask question and make up his mind. We then met the general manager named AZ, once again, he was great, gave us all we wanted on the trade in, got us the interest rate we wanted and the monthly payment we asked for. great buying experience!!!!!!
Iβve been looking everywhere to trade in my vehicle for my nephew.... This place is a life saver. Iβve been trying to trade in my car for the longest... If you go here, ask for RAMON. He will work with you. ππΎ
What a great place to do business!!! These people will do you right!!! Their inventory is exceptional!!! We will definitely be buying from USA Car Expo in the future!! Thank You Erick and Will!!!
Recommend speaking with Ramon when visiting location. He is very professional and sweet. His looks were a plus! I would definitely recommend this dealership.
Awesome staff!!! Would purchase from these guys any day!
My husband bought his dually from here for cash. The manager was incredible and Robert was great. The truck runs smooth and very satisfied.
My experience was nothing short of extraordinary!!!! Not only did they have the car I wanted, the people of USA Car Expo were very professional, courteous and knowledgeable. The car was clean and I was also able to see the car historical records, which was excellent, I would recommend anyone looking to be a car to contact them.
My experience buying a car here was great! Kevin really cared about helping me out on deciding which car was best for me. Great customer service!
Ive been window shopping at a few places but I wanted to point out that here they have great customer service. First off my calls actually get answered. Ramon has been polite and theres no rush in trying to get me off the phone. That I appreciate. When youre not definite on what you want it seems hard to keep people interested in wanting to help. But I havent had a problem with that here.
The best luxury car lot with elegant selection and great prices. My boy, Ramon Lopez is a genuinely great guy who helped me throughout the process. I am very happy with the vehicle. Thank you USA Car Expo and Ramon!!!!
Dealership was highly organized, staff highly attentive and cordial. Kevin helped me so much, he guided me in everything I needed. Dont hesitate in coming in you wont be disappointed.
For anyone looking for a lifted truck for a good price, this is the place for you ! Shout out to Eric in the finance department for going beyond what he could do to help me get the lifted truck of my dreams . Everyone gives you great customer service !! Highlyyyyyyy recommend this place !!
Want to start by saying the lot looks great. Clean and easy to find your way around. Ramon was helpful with both suggestions and answers. We didnt purchase a car today but when were ready well be back here.
I Purchased my 2013 Dodge charger from here.This is a great place to buy a vehicle. Tim the finance guy was great and helpful. No pressure into buying a vehicle great prices and great customer services. Im looking forward to buying my next vehicle from there again.
This Dealership is definitely a great decision to get a car. The experience in there was incredible. Thank you so much to Kevin Varela for all the help. He guide me to know what was the best choice for me. He was very patient with all my questions and was helpful with all his answers. I really recomment this dealership, for those who are looking to buy a car. Great costumer service, great help and great prices.
Sold me a lemon and a bogus warranty. Within 500 miles a check engine light came on. According to my mechanic this is a known issue with these cars and resetting the Ecu turns the light off for about this long. $1400 later I discovered the car also has a parasitic battery drain that causes it to die if I leave it for more than 24 hours without driving it. The dealership was clearly aware of the battery issue and the warranty offered did not cover either repair.Update: To clarify, the issue was with a parasitic drain, not the battery. The car literally would die within 3 days of sitting without being started. Hard to imagine that you werent aware of this seeing as it sat in your inventory for nearly a year. Additionally, the check engine light was for a gasket failure on the valve coverβundeniably a power-train issue ($1400 dollar fix). This issue is known to surface intermittently, and my mechanic (who specializes solely in these cars) informed me that the gasket was in such poor shape that the issue clearly existed long before I purchased the vehicle. Furthermore, I did approach you about the issue, within weeks of the purchase (still well within free warranty period). The owner informed me that the warranty doesnt cover gaskets and that the car was sold as is.
I have nothing but good things to say about this place! At first I was skeptical that the photos were edited so we decided to go check it out. The vehicle looked exactly as the photo portrayed. The ENTIRE staff was so accommodating, friendly & patient. They are not pushy here at all and very laid back, which I really liked! They helped us get the best deal possible through financing to help us walk away with the car we wanted and the payments we wanted. Our salesman was Kevin & he was great; but honestly, thereβs not a single person here that you wouldnβt be pleased with. If we ever need to buy another used vehicle, I will definitely check USA Car Expo first.
Worst online experience ever. These guys sold me a wrecked truck. I purchased online so when I asked to see the damages that were visible they sent me pictures of all the rock chips but conveniently skipped over the part that was wrecked. Once I sent the down payment they were nowhere to be found. Would not recommend this dealership to anyone. Horrible experience and even worse costumer service. BEWARE!
Had the worst experience with them in person& no one was helping make it better!! Esp their sales rep Will... Their slogan should be money talks bullshit walks & basically have to prepay if your looking to buy while app is processing or the car your buying will be sold from under you!! Ruined our credit just to run numerous apps without permission!!!
Purchased 2014 ram 2500 a couple weeks ago, my plates and extra key was mailed to me in less than 2 weeks, great staff and experience.
I was just passing by and Iβve seen some lifted trucks. I went inside and one of the sales person Kevin I believe, Showed me around, I wasnβt pressured nor rushed. Will be coming back to buy one for sure. Definitely the place to get a vehicle.
Great place, friendly staff, great place to find what youre looking for. Berik is very helpful and always has great energy. I definitely recommend USA Car Expo when looking for a car, they have really good prices.