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CPR Cell Phone Repair Houston - Eldridge Pkwy
5630 N Eldridge Pkwy Suite 600, Houston, TX 77041, United States
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CPR Cell Phone Repair Houston - Eldridge Pkwy
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Je
Review №1

Jack offered friendly and honest service. I dropped my ancient iPhone 7 and suddenly the home button stopped working. I decided that I would give a cell phone repair shop a try for the first time since being a loyal iPhone user since 2009. In the past, I would just upgrade to a new one whenever my current one stopped functioning properly. I have had this iPhone 7 for 5 years and I figured I was long overdue for an upgrade. So i prepared myself to hear that it would cost a couple hundred bucks to fix the 7. I would then scoff at the ridiculous investment in such an old phone and use it as an excuse to cop a shiny new 13. After opening the phone Jack could see no physical damage and told me that he could try replacing the home button but there werent any in stock. Then he educated me about the virtual home button feature. I can still use my phone almost the same as before. It is taking me some time to work through the dexterity training - touching the assistive home button on my screen. But its not that bad and I like some of the benefits like touching one icon for screenshots rather than using 2 fingers but accidentally closing the screen or powering off. Anyway, I said all this to share that Jack didnt make feel like a total loser by pointing out such an easy alternative to a physical home button. He didnt charge for the time that he spent to help me find prolonged value in my ancient but functioning device. And I wont be upgrading just yet, but boy, am I getting my moneys worth out of this 5 year old phone that I use for EVERYTHING! Thank you for being my new favorite cell phone repair shop. If I have to, I will see you again!Edit*** This is not a fake review. If I find a PS5 at retail value, Im also going to offer its resell for double. Supply and demand, my friend. Good luck!

Mi
Review №2

For a few years now this is my go-to if I have a problem with my phone and definitely with my computer. The staff are always nice and professional. And when anyone calls me with a problem with their phone or computer I refer them to CPR. ~ Thank you for always helping me in a bind.

Ri
Review №3

Amazing service!Quick turn around.Will use them again!

Ta
Review №4

I dropped my new iPhone 11 (with a cheap screen protector I purchased online) and the screen, screen protector, and front camera shattered. I was devastated because I do not have insurance on this brand new phone. I read reviews online and decided to go to this location because of great reviews. The gentleman working were very kind and helpful. They had my phone fixed and looking brand new in less than two hours. It would have taken weeks to get an appointment at the Apple Store so going here I was able to get it fixed the same day. The prices at CPR really reflect the quality of service, it’s well worth paying $199 to have your phone fixed correctly. I will continue to use this location and recommend it to it others. They are friendly, efficient, and do a quality job!

Ty
Review №5

Apple certified phone repairmen. Got it done quick too

Wi
Review №6

Good service, best company to get the PS5 o Xbox X

ja
Review №7

Great customer service. Awesome PC builds.

An
Review №8

Like many others, I am more than impressed with the service these guys provide. I’m fortunate to live close to their Eldridge Parkway store but if you live further away it’s worth the trip to get this level of service!They are polite, efficient, professional and good value for what they deliver! Even though I had a minor problem with my repair, they dealt with it quickly and without complaint under the lifetime warranty they provide.I highly recommend CPR for your IT repairs, service and more.

D
Review №9

CPR on N. Eldridge are A1 1st Class! Mr. Hugo Martinez and the other gentlemen helped me immensely when I needed my cracked phone screen repaired. I HIGHLY RECOMMEND THESE GUYS! Thank you so much for your help 🙏

Hi
Review №10

I had a sim card stuck on the phone slot. The staff onsite fished it out and did not charge me for the service. The staff was very helpful.

Sa
Review №11

These scammers sell the PS5 for $1250. More than double. They are also extremely rude. And btw all the positive reviews here are fake.

St
Review №12

Quick repair of my Samsung phone. Fair pricing!

Ca
Review №13

I first contacted the 1960 location to replace the battery on my LG phone. The salesperson made fun of me because I did not have an IPhone and was obviously too dumb to realize how superior it is compared to my LG. At this point I went to the Eldridge location and got wonderful service. My inferior product was not a problem for them to work on and I was not treated like I was ignorant. I highly recommend using this location.

Pa
Review №14

Wow finally I got my iPad Pro screen repaired. I was told it would take a couple of hours and later a couple of days and finally it took almost a month to fix it. It was not their fault. In the beginning I panicked because they said they didn’t receive the right screen, then when they had the right one, the power didn’t turn on, so they had to send it somewhere to fix it. They finally got the job done. Now it is all good. They did a wonderful job and also gave me a fifty dollar discount for testing my patience. I would definitely give them 4 stars and would recommend their service to others. Thank you CPR to you and your entire team. Keep it up.

Za
Review №15

I did not get my iPad repaired because I had damaged it so badly that it was cost prohibitive. They were honest with me about the situation which is huge to me. I will recommend them to anyone who needs repairs!!!

Ju
Review №16

100% Satisfaction.I was referred here through xfinity warranty to get my screen changed on a Galaxy Note 10. I was told 1-2hours when I turned up, I asked for a quicker turnaround and they juggled some orders and had my phone back in 25mins. The new screen is perfect.

Sh
Review №17

Very professional, honest and even took care of my computer outside of business hours.

Jo
Review №18

Helpful and informative staff. They went above and beyond regarding my tablet’s repairs. These guys take good care of their customers. No doubt I’ll visit them again should I have any electronics needing repairs.

Al
Review №19

Came in to do an application to see if I could get approved, took about 10min, got approved and was out the door with a PS5. It was brand new in a sealed box. Would highly recommend coming in to purchase an item with higher value from a trustworthy business, rather than possibly getting scammed meeting up with someone in a parking lot. Great customer service and will definitely be back for another purchase!

ch
Review №20

Staff is friendly and professional and good knowledge base. Relatively fast service.

Al
Review №21

My go to shop for all my screen protectors. I recently learned they sell used Mac products. Bought a used Mac book pro for a good price. They were very patient with me and let me test several options. 2 thumbs up!!

JU
Review №22

$20 for diagnostics was great! But an additional $20 for some water damage ?..They Could not figure out my issue, directed me with instructions to find a business that could help me out with possible shortage issues on circuit board. I mentioned possible motherboard issues at the time of drop off so them advising me that they dont handle all type of repairs at that point would have saved me a day and some $$

Bl
Review №23

These guys are great! They did an outstanding job repairing my wife’s iPhone.

Ch
Review №24

Were not open at noon during weekday and do not answer your calls. Before this I had good experiences there.

Jo
Review №25

Scalping XBOX Series X and Ps5. Trying to sell for double the retail price.

na
Review №26

Excellent Customer Service! A huge Thank you to Andrew who not only had to deal with the idiots at my insurance company, but fixed my phone quickly and even took it to a location closer to my home for me to pick up. I will use them again.

Yu
Review №27

The owner of this place is awsome i wasnt able too go too the store because i was working i get out until 9 a clock at first i was soo skeptical anout it because i dont trust fb adds but i was looking at his page and he actually has pictures of ppl getting there stuff i gave it an opportunity too trust him because i been looking for a ps5 for a time now we did the prosses over the phone and i told him i wasnet able too pick it up until next week his answer was dont worry i close early but i will open the store for you too come pick it up i was amazed and happy what other store does this type of things nooo boddyy his awsome i would recommend evrybody too come too his store im happy with my purchase 👍👍

Ga
Review №28

Work with me to get what I wanted. Excellent customer service and very professional.

Se
Review №29

Good repair shop for cellphones, tablets and computers. Also they have finance options for certain products.

Ba
Review №30

Needed new battery installed and they did it right away and it cost less than quoted. Very satisfied.

Co
Review №31

Yo come get you a Playstation 5 they got em

La
Review №32

Great experience! Reasonable prices. Great expertise! A pleasure to work with the employees at this store.

Kr
Review №33

Andrew did a great job reviewing the problem and then fixing it. Great professional service and I will be back.

Ch
Review №34

I’ve gone to CPR on several occasions, and I have never been disappointed. They work quickly and efficiently, I’ve never had to leave my devices with them for long to get them fixed. Prices are good for the quality and effectiveness. Will come back when needed!

Da
Review №35

This place is awesome. Got my screen fixed for about a month now and its working like its brand new. I compared prices around the area and its a bit pricey but they guaranteed quality. Seeing how important my phone is to me. Ill pay for quality any day of the week. Till today, theres no regrets.

El
Review №36

Brought my Apple 6S cell phone in to see if they could retrieve its data. It was stuck in a loop and would never fully turn on. Even though they were not successful, they tried everything they knew, short of wiping all data from the phone. I would recommend this business to anyone that is having iPhone problems.

Ma
Review №37

I just have to share the amazing experience I had today at CPR. I was able to drop my iPhone off and pick it up the same day within hours. They were very professional and really cared about helping people by meeting their needs with cell problems. I totally recommend this place. I was blessed by them today. Thanks so much!!!!

Ja
Review №38

Andrew was a great help and professional. Will definitely be back!

Na
Review №39

Great service! Ended up buying a MacBook Air here and I love it! 10/10 recommend!

An
Review №40

My screen was cracked could not see anything was fixed in an hour and did a great job and great customer service .

Jo
Review №41

Yesterday, went in for a simple battery change for my iPhone Se. They didnt have it but said they would get it tomorrow (i.e., today). Went in today, they had it, took about 1/2 hour to fit me in the queue for the repair, got my groceries at Kroger and I picked up my new battery fully charged. Great company!

Ry
Review №42

Very professional, great work done

Pa
Review №43

Geek Squad told me too expensive to repair, just buy new. I keep this iPad for my grandkids. CPR repaired in two days in time for my babies to arrive and enjoy. I felt very comfortable allowing them access to my iPad and have been very pleased with the workmanship, price and repair. Thanks very much for your help.

Jo
Review №44

CPR was the only one in my area open on Saturday. I got off work late and they fixed my phone in the last 30 min of being open. They changed my battery and cracked screen.CPR has the Invisible shield on demand machine and can make film screen protectors. If your not a fan of glass screen that easilt pop of curved screens then Invisible shild is the way to go!

Br
Review №45

Amazing people and service. I would recommend coming here 10/10!!!!

Jo
Review №46

Quick change of the battery and helpful with additional info for future phone.Thanks for the help.

TJ
Review №47

The dudes were awesome! They gave my expensive and sexy Note 10+ a beautiful & unnoticeable screen protector (was applied quick & neat). Now I feel safe walking with this phone again haha. Definitely would recommend this place for any cell phone help 👌🏾

Mi
Review №48

Guy was late showing up even after I made the appointment for 10 am online. After dropping off my phone I was told it would be ready at 1230, well it wasnt ready till 2 pm. The quality of work was great just wasnt to fond of having to make multiple trips. Over all experience was good. I would recommend if you need your phone repaired.

As
Review №49

Hugo and Andrew took great care of me I recommend everyone go here!

Ja
Review №50

My husband’s phone was absolutely shattered, no way did we think it would be possible to repair, but Hugo made it happen! They were quick and managed to repair the impossible!

Ad
Review №51

I called for a Surface Pro 7 screen replacement, the screen was ordered without even giving my name and before my Surface was in the shop. There were and still are issues with the replacement screen as the touch portion stopped working after the damaged screen was replaced. CPR took the time to order another screen, touch module and cable replacement as well as spend more time to attempt a fix.The only reason for the 4 stars is that due to me leaving the state I had to take the Surface without the touch functionality working. CPR and I agreed though that I would be back to complete the job and we would both stay in contact while I was gone.This facility was more than professional and accommodating to the situation. Communication was good with multiple phone calls to let me know where the process was at. I will be returning here with any other issues I have in the future.

As
Review №52

THESE GUYS WERE SO AWESOME...AND IT TOOK THEM ALL OF 5 MINS TO FIX MY DAUGHTERS PHONE...THEY TRULY MADE OUR DAY...AND I THANK GOD I FOUND THEM...ANDREW AND HIS TEAM ROCK!!!!

Ja
Review №53

Wished I would have found this store first. Brought them a device that was supposedly fixed by a competitor. Turns out that I was lied to and they were able to explain to me how they determined the shoddy repair practices of the other store. They were honest with me from the beginning and explained everything to me in detail. Wished I would have found them first and will bring my repairs here from no on. Great customer service.

jo
Review №54

They were super fast on replacing my phone screen. Told me an hour to fix but got it done within 30 mins!

Ri
Review №55

Great experience with CPR Cell Phone Repair. I had a challenging repair that took a lot of time. The store was closing at 7 and I was concerned they would not finish that day but when I called and asked when they would close....the response was we will close after you get your phone back. Most companies would finish the next day. I did get my phone back that same day. Great service for certain.

De
Review №56

Same day service, quick and easy, awesome customer service. Very recommendable!!

Jo
Review №57

Amazing experience with this company! Very knowledgeable about both Android and Apple devices. Repairs were completed quickly. Staff was very professional and polite. We will definitely return here for any future needs.

Je
Review №58

The associates there were very kind. They fixed my phone as if I just got it out the box.

Sn
Review №59

Fixed my s8+ like brand new reasonable price. Very Fast service and quality was A+++. The owner was really nice. Did the online quote before coming. Would recommend this place to locals. 👍

By
Review №60

I had to get my cell phone screen fixed through my insurance claim. The service was phenomenal and they were done in under an hour. I highly recommend.

Ra
Review №61

We have used CPR several times and have found them to be helpful and fair. We will continue to patronize them.

Sa
Review №62

I am beyond impressed with the professionalism of this place! You can tell they take great pride in what they do! It feels like i have a brand new phone!

Jo
Review №63

My wife cannot live without her phone. CPR Replaced screen and battery in less than 1 hour from the time we dropped it off. She was very pleased with the quality of the workmanship and parts. Thanks CPR.

Ni
Review №64

Customer service was great! Friendly and helpful. I just needed a warranty replacement and he was so great for putting it on. I will definitely come back & reccomend others to come here.

Da
Review №65

Very good and fast service Hugo, Andrew Bert good people

St
Review №66

CPR always knows exactly how to help me with my electronics. They are courteous and fix my issues very promptly.

Ki
Review №67

People were great, product install was done terribly. Went to get new screen protector on 2 phones. Mine was installed very crooked and had a ton of bubbles under it. So misplaced that you couldnt see any notifications or the clock on the top bar. On husbands phone, it was straighter but still had a ton of bubbles under it.

Sc
Review №68

Wife drop her iphone 7 in seawater and of course it stopping working. They were able to bring it back to life for a reasonable price very quickly.

Te
Review №69

Quick and fast service...My phone wouldnt charge and after doing some research I figured it was the charging port. I took it to CPR and he confirmed that it was indeed an issue with the charging port; and was able to fix it in less than 10 minutes at a reasonable price. Thank you!

Ro
Review №70

Excellent Service!Fair prices!Excellent customer 1st expirience

Ke
Review №71

Friendly, knowledgeable, experienced.Slow quality work. Not a bad slow, but a good slow to insure high quality results.CPR Cell Phone Repair Houston - Eldridge Pkwy is an excellent place to go for repair and battery replacement of all you electronics, including tablets (mine was a Surface Pro 4), cell phones, drones.

Er
Review №72

Quick and speedy same day service. Took them about a hour and a half to fix my shattered phone screen. Upfront about prices. Will recommend to family and friends.

St
Review №73

Customer service is good (: would recommend.

Aa
Review №74

Liberty, has great knowledge of the products he sells + very helpful from beginning to end. I will return to his shop he now has my permanent business.

E.
Review №75

I dropped off my iPad for a glass replacement. I got it back the same day at a surprisingly reasonable price. Very professional. No nonsense quote before work. Great communication.

An
Review №76

This is the only place that was really close to my house. I came in with my phone screen shattered and my screen had lost touch sensitivity. My Face ID also wasn’t working bc of how it was cracked, but thankfully, CPR was able to fix it and my phone looks brand new. Thank you so much!

Al
Review №77

Best repair shop around, fair prices, excellent service.

Th
Review №78

100% great service!! The 1st day I went with an issue & the Owner (Mr. DeLeon) did a quick check before I left and figured out it was my case, no charge. I brought my company to him the next day, he sat with me again for about 15 min to completely figure out the issue. Let me know that he would need about a day but would call me if he finished earlier. My phone was finished 45 min before I left work and it worked perfect. The price was better than the place I used to go to before I found CPR. I 100% recommend them if you have any phone issues!

El
Review №79

Very Helpful people and friendly staff

Le
Review №80

Did a excellent job helping us

Do
Review №81

Cracked my screen on my Dell Inspiron 15 touchscreen laptop. They worked hard to find a replacement screen, and kept me informed on their progress. So happy to have my laptop back!

Da
Review №82

Absolutely THE BEST cell phone repair company I have ever dealt with. Honest and knowledgeable.

Ma
Review №83

Nice experience. Exceptional service.They understand your needs and give you solid advice. We are repeat (satisfied) customers. Thanks CPR!

Ja
Review №84

My Husband and I were very impressed with the service. We were panicking that we would loose all of our data. They not only saved our data but they gave us a great deal on a computer. Will definitely be going back.

Th
Review №85

Great service and fair pricing! I needed a new screen for an LG G8. It looks and feels like new!

co
Review №86

The customer service is impeccable. Felt very comfortable and reassured of leaving my device to get fixed. Although my device could not be 100% recovered (it had been at the bottom of a pool for 3 mins), they did the best they could to get it up to 90% standard. I highly recommend their services.

Hu
Review №87

I just purchased a 11 Pro Max for only 50 down! I was in and out in about 30 minutes.

Ka
Review №88

These guys were such a pleasure to work with! was devastated before I contacted CPR Houston- Eldridge Parkway because time after time I was told that my phone was not going to be able to be repaired. I had thousands of pictures and videos of my kiddos (my error for not backing up properly) I was so distraught thinking about them being gone forever! When I called CPR I was given hope and I was reassured that they would do what they could to help me, which was so refreshing after running into so many road blocks with Apple and other repair businesses. Not only were they able to help me and get my phone repaired, it was a quick turnaround and it was a very reasonable amount to pay for their great service! I can’t say thank you enough for the service and for allowing me to have my priceless photos and videos accessible again! Thank you, thank you, thank you!!!

De
Review №89

I have taken a Iphone 6 with a little water damage and I thought it was pricey for what he was going to do but I did it anyways. I am so glad because after a week or two it wasnt working and I took it back and he took care of it at no additional cost because he has a warranty. I was so glad, most places dont. I take really good care of my phones! thanks for helping me out. :D

Do
Review №90

The customer service was GREAT!!! They replaced my screen protector (ZAGG) under warranty!!!! I then purchased one for my tablet, which they custom cut for me.

ch
Review №91

Alright was heading home from work, shattered my iphone into pieces. A buddy of mine recommended these guys for their quality work. So i went in kinda scared but these guys relieved me of that real quick. Hands on explained and showed me what was wrong at hand! Got me set up with a new Screen, Battery and Otter box in NO TIME! even helped meafter regular hours!Cant ask for better service! Even offered me a beverage!!!!10 of 10 would recommend to anyone anytime!

Ri
Review №92

Great service, knowledgeable and dedicated to great customer service experience. Had a hard issue on an andord Motorola Z screen replacement. But prevailed. Will recommend to my peps.

mi
Review №93

Fast and great work! Very convenient repair of a business phone and right up the road from my office. A pleasure, thank you!

Aa
Review №94

Service was great and quick 👍

Ma
Review №95

Recently moved from another town that had a CPR Store. My expectations were high when I took my phone in. I was not let down. The Owners are both former military guys and their level & quality of service AND honesty were beyond reproach. The store is 20 minutes from my house and there are several cell phone repair stores along the way...CPR is where I will always bring my phone for repairs.

De
Review №96

Although breaking my phone while hoping out of a Sprinter van was a bit unpleasant, the repair process was pleasant and speedy. Thank you guys for your work!

Vo
Review №97

I cannot recommend this place enough. The owners are super friendly and super efficient! Each time my problem got fixed in no time. Thank you for your help and your skills!

Je
Review №98

If these guys can’t fix it, it can’t be done!Very professional, EXTREMELY KNOWLEDGEABLE and just down right good ole fellas!!Don’t waste any more time searching for computer/ phone repair!! These guys are the ticket you need!!

Wi
Review №99

Great service. Liberty was very friendly and knowledgeable. I would highly recommend coming to see him about phone troubles

Ly
Review №100

My experience here was very smooth and fast. The gentleman that assisted me in my glass screen protector replacement was very helpful. I will be back if I need anything else for my phone.

Information
73 Photos
100 Comments
4.9 Rating
  • Address:5630 N Eldridge Pkwy Suite 600, Houston, TX 77041, United States
  • Site:https://cellphonerepair.com/houston-eldridge-tx/
  • Phone:+1 832-645-4428
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:12–5PM
From the business
  • Identifies as veteran-led:Yes
  • Identifies as women-led:Yes
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