I took my phone here back in March and they did a great job and fixed my screen for a good affordable price. About 3 weeks ago my phone just froze and I couldn’t unlock it or do anything. I could turn it on but other than that it wasn’t feeling my touch. I messaged the Instagram page and they replied to me within minutes to bring the phone in. So yesterday I took it in and explained my situation, with out hesitation they trusted my word for it and fixed it with NO CHARGE and made my warranty count due to the weirdness of the issue. Great place, the people give you even greater vibes. 1000% recommend!

Very good service! Just got back from there.This other phone store was trying to charge me an extra $250 for a certain phone and EZ had the best price and they also gave me an iPhone case and glass protector for free! I would recommend this place to everyone.

Just went to buy a phone and one of the lady that was working there didnt look like she wanted to sell anything we will ask questions me and my niece and she would just give us a short answer instead of explaining good I bought a phone and asked her can you please help me set it up and her response was just do it at home because is going to take long here i guess she had something else to do when the store was empty, After I chose my phone she wanted to hurry and charge my card when I was still looking at the pop sockets so I just decided not to buy it because she was so in a hurry. No good customer service!

Friendly Service, they work fast and professionally. Highly recommend coming here 👍🏼

Had a great experience. Fixed my Galaxy note 8 phone and the price was fair. Customer service was excellent. They were recommended to me by my niece and i will definitely recommend them to our extended family. Thanks everyone@ Ezwireless

I cracked my phone and took it to EZ wireless to get it fixed since I’ve seen them on a lot on my following stories. So because of the hype figured they must be good at what they do. Wrong, they messed up my ringer after fixing my screen had to go back and forth to fix my ringer. Came in with a problem got fixed but came out with another problem. It got fixed in the end with no charge, but due inconvenience of having to wait for them to be able to fix my ringer 0/10. Do not recommend. Honestly do not understand the hype.

First time going here.. I wasn’t satisfied at all, the customer service there isn’t great at all. They all seem bothered to even be there. It wasn’t a great experience and I won’t be returning. It seem like a good place to go too because of the hype it had on IG.

They are very honest business. I have been taking my phones & tablets a little over 2 years now and they have never let me down. Just recently I took my husbands phone so they could replace the charging port and the young lady in the front offered to clean it out and check if maybe that was the problem. That was all it needed instead of just taking my money she saved me money! They have my loyalty!

I went to take a different phone. But the young lady advised me it would be better to get my phone fixed. So I did. They let me know what was exactly wrong and how much. And it didn’t take long. I was very satisfied. Now my baby (My IPhone) is back brand new. I recommend them.

The back glass of my iPhone 12 was literally destroyed and they left it looking BRAND NEW!!! Hands down! and for a great price. You guys are AWESOME!!! God bless you all🙌🏽

Always great service & good product. Tablet fix, airpod case for my baby girl & something for babe 👍

Brought my XS MAX to get fixed because the back screen was cracked and the screen was pressing random stuff. We’ll long story short they “fixed” it but the phone is turning off on its own and moves slow when it wasn’t doing that before, I tried contacting them via Instagram since they are always online and I got no response. My boyfriend whom took the phone over there messaged them and they read the message and blocked him. SMH would not recommend, I thought it was a legit business because I see a lot of people posting them on social media but nah they proved me wrong! Unprofessional!

My iPhone X had a cracked back screen supposably they fixed it yet they told me the Face ID would not work charged me extra. Went home my phone wouldn’t charge or turn back on. Got a loaner for a few days go back to get my phone and certain features are not working like my google map doesn’t re-route and it freezes. My phone runs slow and doesn’t pick up WiFi like it use to. Never again should have just taken it to Apple. I will never go back there or recommend anyone to go there

Efficient, prompt service. Super inexpensive. Definitely recommend!

First time clerk had a bad attitude. Second time didn’t even have what was advertised.

Best customer service, best pricing, and quality work. Hands down the best in Houston

The worst they stole my phone and gave me a bs phone… I hope they close this place down

Best phone spot ever!!!! Whether you’re looking to get your phone fixed, or simply looking for phone accessories, this is the spot! They have a little bit of everything!!!! Been coming here for a few years now and will continue to show support. They never let me down (:

They are my go to when i need any repairs on electronics, nobody can beat their customer service! best accessories and best prices in the houston area! thank you mr. ez wireless!!

A great place for all of your needs. Was able to get two otter boxes as soon as I came in. Definitely recommend.

Great phone repair company I have been here 2x before offer great deals nice accessories and speedy service and professionalism definitely recommend

If I could give y’all a 10 star ⭐️ review I would!I’ve been coming here for the past couple of years and they never disappoint me. Not only do they have the best quality of repairs but their customer service is always on point! Jackie is usually there but tonight I had the pleasure of meeting Nina and she was just as sweet and very welcoming to all customers. We had 2 iPhone repairs and picked up some new cases for our new phones! Not to mention the 6 FREE screen protectors!You guys are awesome, I will continue to be a loyal customer and send everyone I know your way! 💯

Ez Wireless is my go to for all my phone needs! Definitely recommend. Ez and his staff are awesome!

EZ wireless is the BEST we walked in and walked right out ... SUPER fast service Highly recommend melina

Its a very good place have amazing customer service amd are willing to give you good deals on repairs and on new phones.

If I could give this place zero stars I would. Worst service ever sold me really cheap products. Do not recommend this place at all. Do not go here to fix your phone.

Awesome costumer service ! Great quality work & screens 😄👍🏼

I went to the store on admiral and they gave me the run around as usual. So i went to the tent on pine and that guy was great. He hooked me up no problem real fast and made sure i remembered toputmy wife down as a reference. For real, go to the tent on pine west of harvard.

Phones are way expensive here. You could get them brand new and a lot cheaper at royal wireless. Give them a call And see for yourself on the price.

Awesome customer service friendly and super fast repair highly recommend

Great customer service and ample variety of new products! Definitely the go to place for all your phone and smart gadget needs. They offer same day repairs and sometimes even while you wait. EZ Wireless is 💯

I was giving a good deal on an iphone, very nice people.

Love doing business with this place. Any phone needs wether it’s a new phone or a repair, this is the place to go.

Best place to get your phone fixed! They are fast and helpful. The prices are amazing! You will not be upset.

The only place I go to! I highly recommend!

Worst service ever! I don’t recommend this place. They did a horrible job with my phone. Also they have horrible attitude once they get your money they don’t wanna help you anymore.

Friendly people, cheap prices, and reliable with repairs. ⭐️⭐️⭐️⭐️⭐️

If I could give them no stars I would. I understand with this whole Covid-19 situation the service has slowed down. BUT I dropped off my Iphone 8 plus on Monday for them to tell me its not fixable 1 WEEK later. They didnt even call me to let me know. I had to call to check up on the phone I had dropped off. I also dropped off an iPhone 7, the screen was cracked and they fixed that but when I went to pick it up today it was not charging. I told them I needed the camera glass to be replaced and they said it would take ONE HOUR. However I had to call them of coarse to see if it was ready as they are closing at 4. I called and they told me it was going to be ready until monday. I told them to just leave it as it is, that I was on my way to pick it up. I did, and when I went to go pay they told me it would be 70 so I gave the young man $80 and he comes back with only $5 dollar change. He said he was charging me the tax sales. I just left it like that. I WENT TO THAT STORE ON 3 DIFFERENT TRIPS ON THE SAME FRICKIN DAY. NOT ONE OUT OF THOSE TWO PREVIOUS TIMES THEY CHARGED ME TAX, THEN THAT YOUNG MAN SAYS ITS TAXABLE NOW. I AM SO DISAPPOINTED AT THIS STORE. I HAVE ONLY HEARD GOOD THINGS BUT THIS TIME I WILL GLADLY STOP RECOMMENDING MY FAMILY AND FRIENDS HERE.

Took in my Apple Watch Series 4 to get the screen repaired. When I picked up my watch, it wouldn’t hold it’s charged for 8 hrs... when prior to bringing it in it was holding it’s charged for at least 12 hrs, and I know this because I bought my wife’s and mine at the same time. Either they swapped me for a cheap battery so I could bring it back or they just screwed up my watch... very disappointed...

Ive been here plenty of times for different reasons ( broken screen, new activation, new phone or simply a new trendy case for my phone), always great service and accommodates my busy schedule. I have little time and little patience and I wont deal with an embarrassment of a shattered screen in which they always get things done for me in a matter of minutes. I recommend this place to just about everyone! The prices are reasonable and the location is convenient! Keep up the great work everyone and thanks again!-Bee

EZ wireless is awesome! I was there a few weeks ago and their service was great. My charger connector tip broke off and got stuck in my iPhone port. They were able to fix it in no time! I will definitely be back for any other phone problems I might have.

We came here as a last ditch effort to see if they could salvage our iPad. My little boys got a hold of it and it ended up with a cracked screen that was caving in. These guys blew me away with their quality of work and professionalism. They have a nice little play area for kids to play in while you pick up which I thought was a nice touch. The iPad is good as new! We will definitely be back and we will be sure to refer others here.

Great customer service! 🙂

I have been here in the past for three times and they have good service, good and affordable phones. They did explain to me the phones had a warranty of 30 days. I had a problem one day with the new phone I bought from them. I return within the 30 days and got another phone with no problem. My sis also buys phones in this place and shes happy.

EZ Wireless is the best. They go above and beyond to help. Why spend hundreds of dollars to purchase a new phone when you can get it fixed by the best? They have the best customer service and I recommend them every chance I get!

This is the best phone repair shop in Houston. I’ve used them several times and have always been satisfied with their service, efficiency, and price.

Walk in. Get greeted with a smile. Offers a recommend solution to my wireless problems and also great at offering a bundle deal that will help me with my wireless needs and goals; hence the store name EZ wireless. Also 100% feedback also and great for following up. Plus always gets the otterboxes for the brand new phones before the retail stores do.

EZ wireless have surpassed my expectations in regards to repairs, price, and customer service. I love that I have a local shop that I can walk into and get same day service on my repairs. The prices cant be beat and the quality materials they use are top notch. I have heard so many horror stories of going to a shop and paying the cheaper price and received subpar parts and repairs. At EZ wireless they take pride in given you a fair price with quality workmanship.

EZ wireless is a lifesaver! I have used their services over and over again. If you are are looking for fast quality work, then you have found your place. I have become so dependent on EZ Wireless that I cancelled my phone insurance because the deductible would cost more then I pay EZ for the repair. In the four times that I have used them to repair my screens I had my phone back in my hands the same day. The owner is a real stand up guy whos main priority is making his customers happy. Support this local business.

Best customer service ever.

Great service and quick!! Took a hour to get my iPhone 7p glass replaced was much easier then waiting 4 hours at Apple Store thanks!

The customer service is beyond amazing!! They are very knowledgeable, polite and very understanding.. Some repairs are done on the spot and theyre prices are legit! For any phone issue I would definitely recommend all family & friends here.

I 💯 recommend EZ Wireless!!!! I went last year for a screen repair and had no issues!! I went in today because my screen wouldn’t respond due to it falling in water and they cleaned it out and worked fine afterwords!!!! I cried thinking they might not be able to fix it or it would cost a lot of $$ to fix....(at this moment my phone is priceless to me because it has priceless memories with my Grammie who passed away in Nov. and my phone isn’t iCloud backed so if I lost the phone they would’ve been gone!!) they didn’t know this when I dropped it off they fixed it called me that it was ready and didn’t charge!! No other place would have done this I guarantee it!!! They are absolutely the best!!!! Wouldn’t trust anyone else with my phone ever besides EZ Wireless! If I could I’d give 1million ✨⭐️⭐️✨✨🌟

Being a barber I need my phone working at all times ! Highly professional and services done in a prompt Timely manner.

Got my iPhone 12 cases ASAP get at them for all phone accessories

I travel almost 30 miles for the great customer service... The owner and staff are very knowledgeable on all products whether old or new.... Prices very reasonable

When they give you a price to repair your phone it sounds good and cheap, but in the long run its not worth it. If you have an iPhone I highly recommend you to go to the Apple Store instead. If your screen becomes broken the Apple Store will repair it for almost the same price as this place. The screens they use to repair the iPhones are very cheap, and one drop of the phone can lead to the phone falling apart completely. If youre a female who likes to put it all out there then you will receive phenomenal service. If you are a male or an older person they will let these more attractive females skip. BEWARE. Dont let the prices fool you.

Just left. Was in there for 10 minutes. Young lady on the phone never acknowledged and asked if I needed anything. When she got off the phone there was still no acknowledgement. Not good buisness practices. Customer Service is Everything.

Best place to get your phone fixed & to buy accessories! Great prices and great customer service.

Ive been coming here for several months. I can honestly say that the staff are very friendly, and go out of there way for there customers. Reasonable price and on the spot repair. I always recommend Ez Wireless to all my friends and family.

Oh my gosh! Love these guys. I gave them my tablet to fix..the digitizer was broke. Other companies wanted to charge me $150 (including parts and labor) these guys charged half of that and had my tablet back to me in 2 days! Strongly recommend! Friendly and fast service!

Good service

Awesome customer service !

Update So before I type my review with Ez wireless I apologize for my grammars I am from russian who recently migrated to Houston. About 5 months ago I 5 months ago I took my phone to Ez wireless to have my screen fixed. Few weeks passed by and my home button all of the sudden stopped working I was so upset when they told me they couldnt do anything about it. So just last month I took my phone to my local apple store to see what the issue was with my home button. A technician told me that they had installed the ribbon cable wrong which lead to my home button becoming defective from time to time. Also the 3 ribbon cables located inside my iphone 2 of the screws were missing (clearly that shows signs that whoever was fixing my phone at Ez wireless was rushing) Since the technician was nice he only charged me 10 dollar for the home button repair. Ez wireless is just an over hyped name do not take your phone here unless if you want your phone to be fixed in a rush! I am never coming back here and will make sure to let others know about my issue. They thought that they would fool me by not taking a look inside my iphone well y;all were wrong and pitiful period.

Great job on my screen. Glad Lala Anna Gonzalez refer me to yall

Awesome customer service !

No just no. I came here to get my battery replaced for my iphone 7 plus they got the job done however theres this one major issue I have with the battery replacement. every time the battery goes do to 3 percent my phone starts lagging crazy like seriously how did you let that happen??? tried to take it back since it was still under warranty according to there warranty policy. Very next thing they inform me that they cant do nothing about it . Fyi there parking is horrible

EZ, Sam and JJ are great! They are all very attentive, provide quick and friendly service, and have very reasonable prices! I definitely recommend EZ Wireless!!!

Always my go to cell phone store for on the spot repairs. So thankful to Ezequiel and his staff for their exquisite customer service. As a mother of 2 small children, I do not have very much time to make an appointment and wait hours for repairs; much less be without my phone. At EZ wireless, Im in and out in no time.

Super convenient, Same Day repairs! Great customer service and AFFORDABLE PRICES!! Highly recommend Ez wireless!

Fair place to get phone fixed but didnt like they said one price then when I went to go pick up the price was completely different first it was 60 for 2 phone screens to get fixed then pickup was 65 for each phone and an extra 5 for both for whatever reason......learn from my experience go somewhere else, taken advantage of people just sayin

They ask you to zelle them money for purchases but apparently they never received my zelle so i paid them cash my bank shows where I transaction went through and now they wont return my money not good customer service, so this happens they supposably gave me the money back but it didn’tfo through i let them know there was a typo on the email and now they close the accor, i will report them to the bbb

Great place, GREAT CUSTOMER SERVICE, bought 2 iphones 6s, had several phones repaired and unlocked. No problems what so everever, great prices.Give it a try, you wont be disappointed, EZ is a fair deal.

Terrible, just plain terrible. And thats strictly because the prices of the services vary on who you are... GENDER wise. My male friend had an iPhone 5 and was told that the price would be $120 for a repair. But when there was a girl who asked about pricing, (WITH THE SAME PHONE, AND A CONDITION THAT WAS FAR WORSE) she was only told the charge would be $70!! So if I have a nice rack and butt, can I get the discount too or what? Do I have to do you a favor/please you in some way?? Thats just NOT how you conduct a business. And to add on top of it, they sell fake knock off hoverboards that will probably also break on you just like their phones. I wouldnt recommend for anyone to come here at all, I rest my case!!

Love, love, LOVE this place. I can not say enough great things about this place. I have mailed my gadgets from out town numerous times for repairs and have received they make in a timely manner. The staffs professionalism is hands down top notch and the work speaks for itself. They sale, repair, activate services, unlock and have all the latest phone accessories all for afforable prices . I will definatly continue to take my business here in the future. Thank you EZ Wireless!!!

Great service! Love how they fix my cracked screen in that same hour or two! Never have to wait long, highly recommend!!!

Was kind of skeptical about the deposit but everything went as planned.

Great customer service and awesome place for all type of cell phone necessities! Ive gotten a screen fixed in 15 min and at a great price. Ive also purchased my life proof case from them that has helped me so much with my clumsy hands :)Ez, JJ, and Sammy are definitely great at what they do and willing to help and keep every customer satisfied!

DONT DO BUSINESS WITH THIS PLACE!!! They messed up my iPhone more than it already was. All they had to do was replace my screen but they ended up messing up my ear piece and front camera, and to top it off the glass they used was cheap. Couple of inexperienced workers just trying to make quick money, take your business elsewhere.

Number one place for cell phones and cell phone accessories

I really was excited to get my new/semi new IPhone 5 but I was not informed that I had 30 days of warranty. So, I purchased the phone and I even asked if the battery was working and they said oh, yeah it works and it was a lie. It did not take long until I realized that it was not the charger messing up but the phone is horrible battery power. This is not the first time I purchased a phone from them. I bought a LG G2 and the same happen. Now, I have to pay them to get a battery and I know that as an IPhone, its not going to be the same anymore after being open. I WILL NOT RECOMMEND THIS STORE ANYMORE.

Super friendly staff. Process was quick & walked out happy with a no longer cracked screen phone.

Love EZEKIEL AND THIS STORE!BEST CUSTOMER SERVICE !!!

They have great service and are very respectful. Love them.

Awesome service, these guys really took care of me.

Great customer service and on the spot repairs. My go to for all cell phones, cases, and repairs. Guaranteed to get the most gor your money.

EZ Wireless fixed my iPad gen 4 screen which was shattered for only $70 WITH 60 DAY WARRANTY (as long as screen isnt cracked & there is no water damage). WOW. There is NO cell phone/device repair store in Houston that has this kind of customer service!This is the only place to buy/repair anything wireless #HIGHLYRECOMMENDED

If you want the best experience and great pricing then go to EZ. They always take care of you and have all the latest and greatest. Rated 10 stars!!

They’re very friendly their work is quick and efficient. They don’t charge much!!

My screen was fixed Quick, Cute Cases,Great Customer Service !!!! Amazing people! Amazing Owner!!!! Will definitely be back!

I was amazed on how quick and efficient ez wireless was with my device I didnt have to jump through any hoops to get my phone fixed . I will make sure to spread the word on how great the service was, keep up the great job guys !!!

Best place in town!! With reasonable prices .. EZ is forever my cell phone guy

Since I first found this store I dont go anywhere else for my repairs, trades, and accessories. There has always been a solution to my problem, and at an affordable price. I highly recommend!

Fast, affordable solutions when your child breaks their phone screens. Def recommend EZ wireless for your phone needs.

Never coming here again. Worst customer service ever. They scratched up my entire iPad when I clearly told them to be careful & that it didnt have any scratches on it. Worst of all, they didnt even fix my device. Software issue apparently. Wouldnt recommend it to anyone.

Awesome customer service! Always recommend to all friends & family. I got my iPhone cases, chargers, repairs & my selfie stick! 💯😎👍🏼✔️📲

Great deals on new and used phones. Quick and inexpensive phone repair.

Best Service and Best prices in Houston!! HIGHLY RECOMMEND YOU TO STOP BY!!

Very amazing place and people. I always go there to repair or unlock my phone

Very nice work, i had a galaxy s4 and they fixed it like new, and there price was cheaper than most