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Katy Cell Phone Repair
19728 Saums Rd, Houston, TX 77084, United States
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Katy Cell Phone Repair
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Em
Review №1

Got my iPhone 11 screen repaired yesterday, excellent work and quick service.

Ve
Review №2

Ran over my phone with a forklift. Brought it in for repairs it took a wile and two trips but the pretty much rebuild my phone. All at a great price and very professional and nice staff. I will be definitely go back in the future.

ha
Review №3

It is always nice to have someone I can trust for my iPhone X screen repair. Staff are friendly, They had fixed my iPhone X almost 8 times in past two year always great work. I do recommend them.

Ed
Review №4

My front screen was completely gone and I brought it in and was able to get my phone fixed in a hour! I’m grateful for the help!

Ha
Review №5

I got my iPhones 12 screen repaired by them. I will recommend them. It was done in less then 30min.

Iz
Review №6

After reading many reviews I give them a chance. It was great experience repairing my iPhone XS Max screen. It was done less then 30min and they install tamper glass for only 5 bucks. Great price recommended by me.

So
Review №7

I brought my iPhone 11 promax for screen replacement they did a great job I will recommend them . Friendly staff and Great environment.

Ro
Review №8

Best price you can find in here. Friendly staff

Bl
Review №9

Great location and quick service. Highly recommend it. We brought an IPhone 5 to get the screen fixed, the guy in the picture did a great job, it took 25 minutes. Were happy customers!

Vi
Review №10

I needed a new iPhone battery for my XR. There was also an issue with my screen after they diagnostic it. Both was done at quickly and still now I have no issues.

Ed
Review №11

I had my screen replaced by them. Im not entirely sure but I think they reviewed the information I had on my phone. So if youre worried about your privacy at all, Id go somewhere else.They replaced the LCD and sometimes it looks like it glitches with a random pop-up that only appears for less than a second.My keyboard dictionary is also ruined now and I cant fix it. I took my phone to them with this concern and they just told me theyd do a reset which I already did, and problem isnt fixed.The LCD works, except for that random pop-up that appeared after it was replaced.

Ma
Review №12

Best cell phones repair services.

Fe
Review №13

Broke my iPhone last minute and got to their shop at 630. Told them I needed it by tonight and they had me out of the store by 655 w my phone repaired. The crew upfront was very professional and nice and for the price this place can’t be beat.

He
Review №14

Be it a computer or a telephone highly recommend for prompt service and after service.Dr. Professor Henri Li

Ro
Review №15

They are best repairing anything, they fix my water damaged perfectly.

Yx
Review №16

Amazing staff! Got my phone fixed here and so did my uncle! His original price he paid was $60, and it made his phone worse at another shop, we came here and for $50 he fixed it all! It works perfectly fine and my screen works amazing too! Thanks a lot!

Sh
Review №17

Love this place, quick iPhone repair in less then 30min.

As
Review №18

I had my sons Iphone 8 plus screen repaired here about 2 weeks ago. They were done in under an hour and the screen quality seems to be better than when I got it repaired at another company. I will be going back to have them fix my iwatch 3 series. Im hoping for the same quality of work :)

Ce
Review №19

The young men who fixed my iphone 7 sceeen was very helpful.

Ka
Review №20

Professional staff, they fixed my iPhone 11 pro max screen.

Tr
Review №21

They repaired my iPhone 7 screen. Quickly service.

Ev
Review №22

I just purchased phone and also repaired my old iPhone 7 screen. I do recommend them for there prices and excellent customer service.

Ro
Review №23

Dear Katy Cell RepairI was in the middle of doing some work and needed a quick phone repair. I went in and asked about the price for an iPhone 7. I was told it could be done for $55 and it would only be 1 hour. I told the guy at the register that I was in a rush and he said he could speed it up. Everything was done and looking great in less than 30 minutes. I was thoroughly impressed.Thank You for your service.

Cl
Review №24

Friend staff and they will go extra miles to fix your phone issues. I do recommend them

Di
Review №25

I gave them a two because that was my child second time getting her phone fixed the first time they charged her $50 the second time they charge her $59 they need to have one price. When her screen was cracked both times.

Sc
Review №26

This place is amazing, the person that greeted me was very very courteous and kind.I wasnt too sure why my iPhone 7 was shutting off randomly when it was on full battery as well as with a full battery pack. So the gentleman was very nice to let me know that they will take a look at it and see whats wrong with it within 15-20 minutes. And as you know it, they were able to fix it within a amazing turnaround time. Thank you so much, my phone is working to its full capacity and i dont need to have a fully charge battery pack.

Fe
Review №27

Would not recommend this cell phone repair service to my worst enemy this place gets zero stars.

Ce
Review №28

Fix the glass on my phone .great service friendly staff and when they say a time it will be fixed its done glad i found them.

Ja
Review №29

Perfect service. I was second in line on a Sunday afternoon. A second employee came out to take my wifes iPhone 7 back to start the repair while I waited to be checked in. They replaced the screen while we had lunch and everything worked like a charm.I highly recommend Katy Cell Phone Repair. It was worth the drive from Cypress.

Na
Review №30

Great! so fast

Ma
Review №31

Great customer service! I went to have my iPhone 6+ screen replaced as well as had them install a new battery. I was in and out in a very short amount of time and the technician was kind enough to inform me about another damage that I thought was normal and made the repair at no extra charge. The owner took pride in his business and employees and was very friendly.

Bl
Review №32

My iphone 6 is like new

Mi
Review №33

I got my iPhone 11 fix from them last week. They are great at what they do and I am very happy with there service. I will use them again if I need a repair done on my iPhone.

Ka
Review №34

The staff is friendly, helpful and knowledgeable. My daughter’s phone had an issue after an iOS update that pretty much killed her phone. They fix her phone in less then a hour. My daughter said her phone run better then before. I am there life time customer. Great Staff :)

An
Review №35

Got my iPhone 11 screen repaired today and like the quick turn around. I do recommend them.

L
Review №36

Great service, repairs work and prices and time to repair is very reasonable.

Ja
Review №37

This is one of the old cell phone repair shop in Katy. I used there services all the time and they do great job on all my device’s.

ad
Review №38

10/10 would go back. Professional and friendly staff with very reasonable prices. Took my iPhone 6 and the guys fixed it right away in 10 minutes. They fix all the electronic devices with postal services. Must recommended 👍

Da
Review №39

Im amazed at the willingness of this staff to not to the extra mile but SEVERAL EXTRA MILES.

Dr
Review №40

So, I came here with my crack screen, they fixed it in few minutes which was great, but when I saw the image on the phone, the quality was far from what the phone usually has. They changed it for another screen, and explained me the first screen they used was not the best quality, they put another screen. Ive fixed other screens in other shops, and never had this problem. The service was very good though, the staff was very friendly.

Ph
Review №41

I brought my iPhone 10 for screen repair. They did great work on my phone. This is a good place for everything you need. They repair phone and also do copy, shipping, and a lot more. I trust them with my iPhone ask for Alex.

Lo
Review №42

On Sunday I was there to fix my Android oneplus 6 phone. No one in the area had the screen available except them. I enjoy the good conversation with guy at the front. Do recommend

Ba
Review №43

Extremely efficient customer service with a reasonable price and friendly staff. Fixed my phone within 20 minutes and gave a screen protector free. That small guy with stubble is your man to go to!! Would definitely recommend this place.

Ha
Review №44

LOVE LOVE LOVE going there!!! Abdul is our guy. He always does an AMAZING job with our gadgets. I have recommended this place to my whole family and they have all been happy. Plus the new girl up front (he one with glasses) is SOOO much more nicer and helpful then the previous chick they had. 5 stars!!!

Jo
Review №45

To be honest I was skeptical dropping my iPad off to get the screen replaced when I knew I could do it myself. However the people here were so nice, so quick, and so inexpensive Im very happy I built up the courage to take it in. What I waited months to get fixed took them only a couple of hours even with other customers products ahead of mine in line. They even gave me a quick quote on some other repairs for my iPhones and didnt try to pressure me into making the repairs right then like some shops will do. All in all I was very pleased and will be coming back.

To
Review №46

Very professional and helpful with giving you the best service and know what they are doing. Only took 30mins to get my phone back in my hands from a iphone 7 cracked screen. Quality products and fixed the right way.

Jo
Review №47

Unlocked my s10 plus, it was done in less than 30 minutes.

Jt
Review №48

I highly recommend this place.My phone was repaired quick and they charge me a very good priceJessica Ortez

Re
Review №49

Great work

Pe
Review №50

Ive been here half a dozen times. Often my phone (and kids) is done within a couple hours.I recently purchased a Huawei phone and broke the screen. They said it would be $55. Then they didnt have it with their supplier. It made me nervous that they had to order it online. Within a day I had my phone and they stuck with $55 price. This place is amazing. Im sure Ill fix another 10 phones here.

Na
Review №51

I am a picky person. I was recommend this place,the employee there was very helpful to fix my Samsung note 9. I give them 10 out of 10 for timely service.

Sh
Review №52

Very, very nice people and wonderful service. My phone did not work for a year and they replaced the screen while I stood there and boom!! Everything was better than before!! I recommend them 1000%!! Thanks guys!!!!

Sa
Review №53

Always amazing! Incredibly polite, helpful and smart. I highly recommend and always use this shop for my cellphone/ iPad needs.

Ja
Review №54

Katy cell phone repair shop has best prices for new phone I bought it last year work perfect and sell I good price and buy another new model with Discount price, also they fix my son iphone 5s for 35$.

Se
Review №55

Had my phone fixed. Jey provided good service, and he’s also very knowledgeable. He informed me that my previous phone repair guy was not using good quality and methods to fix phones. Very attentive and professional

Ah
Review №56

Excellent Service

Bc
Review №57

I got two of my phone repair here, iPhone x and iPhone 8 plus. My screen look perfect and I have no issue.

Da
Review №58

They have the best tech in the area. I brought in two galaxy s8 for repair both was not turning on. They quickly diagnosed the issue and give me the fair estimated price on both.

NU
Review №59

I am very disappointed in this place and wish I never went there. I took my sons brand new iPhone for a new screen and that was the end of the phone. The 2 techs there claimed something was very serious internally and needed to be replaced, each time I went to pick it up it had one issue right at pick up and ended up leaving it for further repairs. I was very clear to them that the must have changed some parts of the phone cuz the phone was brand new no issues, it even worked perfectly with a cracked screen. I ended up paying almost $500 in phone repairs only to turn around taking the phone home the same day it shut off and would not even go back on. When I took the phone back the next day I was told no work on the phone is guaranteed. I was like REALLY? You just did repairs of about $500 and you cant guarantee your work, that’s insane. Well I left it as that, cheated, robbed, and with a non working phone. I was angry to be honest. All said and done I ended up buying my son another phone and the other one was garbage. I would never recommend anyone to this place and I never been back since then.

Pe
Review №60

Quick service. Good price.

Jo
Review №61

This guy are wonderful when it come to quick repair. I took my iPhone 8 plus for screen and back cover replacement. It took then less then three hour, most other repair shop when me to leave my phone overnight. Cheap and reliable.

Jo
Review №62

I was here to fix my LG phone the screen is completely shattered and they fixed quickly. Great friendly people while I was waiting I was chatting with the girl in the front desk. They are very professional I will recommend this place to my friends and family.

Ma
Review №63

I was there today to get my iPhone 8 Plus back door glass repair. I took them two hours but I am very happy. I do recommend them

Je
Review №64

Pretty good place took about 40 minutes to fix the screen only thing i didn’t like is now my phone screen looks weird. it’s looks a bit like android quality 😕

Az
Review №65

Helped me fix my iPhone camera, after another technician screwed up the repair! I can’t thank you enough! Awesome service, I totally recommend!

St
Review №66

Quick and easy! My screen got replaced and my phone was ready in 30min . The phone was reasonable and cheap than the place I took before. This place is highly recommend by me.

Sh
Review №67

My whole family use them for their cell phone repair and they always do a great job. This place is very convenient because its inside a postal store.

Pe
Review №68

This place is very convenient, they are inside a postal store. They fix my iPhone 7 LCD screen in less than 10 min. Working great.

Al
Review №69

I think I ended up talking to 2 employees there and the owner. My son had extensive water damage to his iphone 8 plus. I thought it was hopeless. I dropped the phone off right as they were closing and asked them to call me. They called to give me an update and what work they thought the phone would end. It did need a lot of help, but these guys can bring a water damaged phone back yall! They stand by the work they do and they are just good hearted kind guys. While I hope I dont have to go back, Im glad to know there is a trust worthy business that actually has a customers best interest in their heart. These guys are great!

Sh
Review №70

I brought my iPhone SE to get the screen replace. I was expecting it to cost me over $80 but end up paying only $40 for the full screen replacement. They are very affordable and will recommend to anyone

Ma
Review №71

Those guys are amazing, this is my second time get my phone fixed by them. What I like is they take less then 20 min for my iPhone 6s screen change. Great job!

Sa
Review №72

I like to share my experience with Katy cell phone repair. I repaired my iPhone x front glass at very affordable price not to mention theyre extremely fast. This is the only place I will take my phone from now on.

Ch
Review №73

After briefly visiting with Ali he quickly diagnosed the problem with the power button on my Galaxy note 2. Fortunately he had the parts available to fix the problematic button and had it back in working order within a couple of hours. He exhibited professionalism and quickly resolved the issue at a very reasonable price. I would without hesitation recommend him and have already done so to several of my friends. Dont waste your time and money going to other repair shops in town go see Ali and get it done right the first time.

Jo
Review №74

I came to this store few weeks ago and they repaired my iphone 7plus screen for 50$ and this time when i came to fix my wife iphone 7plus screen they said it will cost you 70$. I argued with them and showed them the last time bill. Be careful this store rips you off, find a different store if you can. They don’t give value to customers and treats you like they are your boss. They needs to understand that customers pay their rent, their employees pay. They need to be professional. Even the manager was so rude.

Jo
Review №75

The employees at this place is not very professional and the girl working at the front counter there that works in copy center is rude. She needs to learn how to talk to customers coming in for paying service. She was talking bad about customers to another customer in Spanish right in front of them. They do a decent job on phone repair but they also want to switch up the price they gave you over the phone once you get there. Not planning on going back there for phone repair due to employees not knowing how to talk to people. If you are paying for a service they should at least know how to provide excellent customer service as well if they want people to continue coming back.

Ni
Review №76

I am so happy with my repair. The waiting period was around 20 minutes and they were the lowest price in the area. I will recommend this place to anyone

Ch
Review №77

Jun-2014I went in to get my iPhone 5 battery replaced, and I was thoroughly impressed! Ali and his father run a fantastic business. Aside from cell phone repair, they do passport photos, have keys made, cell phone accessories, mail packages, licensed notary, etc...Anyway, this was the first time I had ever been in their shop and they treated my girlfriend and me like we had known them for 15 years! Very welcoming and friendly family-owned business. Ali was able to diagnose the problem and fix it within 2 hours of me walking in the shop, very reasonable priced for the repair too. They absolutely have a repeat customer with me!

Ed
Review №78

The store is awesome. The workers are nice, very understanding, reasonable, and the customer service is top-notch! I would definitely recommend this Postal Plus to anybody looking for a phone repair!

Sa
Review №79

This place is great on customer service and phone repair. It took them less than 20 minutes to get my iPhone 6s LCD repair. I do recommend this place.

Ha
Review №80

Nice team of people. My iPhone is like new again.

Al
Review №81

This is second phone I have had repaired. He does excellent work for a fair price. Very pleasant to work with. I recommend him all the time.

Al
Review №82

Plz no one go there highly recommend

Mu
Review №83

My experience at this location in particular has been really good. Ive gotten a few things shipped over Internationally and a phone fixed with them and their customer service is really kind and helpful. When getting my phone fixed I was given advice on things that I did not need to get repaired and the man was very honest with me.

Af
Review №84

This guys are amazing!!!!! Fixed my broken Samsung Note 8 in 3 hours and other places were telling me 3 and 4 days. Everything working perfect on my phone. Thank you Abdul. I will always come here.

De
Review №85

Great great service! I brought in my iPhone 8 + for water damage and lcd. There prices are very reasonable and Im still using this phone for past 2 months with no issue.

Ne
Review №86

They did great job on my phone repair. It is almost a month and no issue. I will definitely let my friends know.

Ed
Review №87

Great Service, was able to replace my battery in under 5 minutes and solve my phone issues! Would reccomend to anyone in the area! Great prices and service!

Da
Review №88

I got two of my cellphone repaired by them, Samsung and iPhone xs max. Apple told me xs max was not repairable but this place got my phone fix and still over a month I have no issue at all. Do not trust Apple bring it to them recommend.

Ke
Review №89

Good people. Fix my iphone 6 screen.

So
Review №90

I also go to them for all my repair they are great at what they do. They fix my iPad Air glass in less then 2 hour. I will recommend this store to anyone.

Al
Review №91

AMAZING! Fixed my Iphone XS in less than an hour. Highly Recommended

Al
Review №92

Im the first time customer. Im happy with the service and experience I have with them my phone is working perfectly. I do not have any issue at all with my phone. I do recommend them.

Re
Review №93

It may take them a minute or two but they get your stuff and get you out of there quickly

Ch
Review №94

I took my s9 for screen repair. They did a great job and very convenient location. I do recommend this place for your cell phone repair.

Bi
Review №95

Very quick turn around time, the prices are lower than average and everyone is super polite. Would definitely come back.

Al
Review №96

I had my iPhone repair on Monday. They did very good job and i do recommend this to anyone.

La
Review №97

I found this place from an old friend who recommend me to try them out on my iPhone glass repair. People are very friendly and professional. I will definitely recommend them thank you

Pa
Review №98

I def recommend this place! Phone repair service was timely, professional and reasonably priced (50% cheaper than Dr. Cell Phone Katy).

Me
Review №99

If youre looking for a reasonable and professional company to repair your phone come here and ask for Ali.

Om
Review №100

I had a broken screen on my Galaxy S5 (both the top screen and the LCD). These guys had both in Stock and were able to replace it the same day. It only took about an hour and they were priced very reasonably compared to others in the area. They also offered to put on a protective screen for a discounted price, but unfortunately were out of stock on that day. Not a problem though because I came back two days later, they had received some. Not only did they put on the protective screen but they honored the discounted price from days before, no arguing or anything. I couldnt be happier with their service.

Information
18 Photos
100 Comments
4.5 Rating
  • Address:19728 Saums Rd, Houston, TX 77084, United States
  • Site:https://katyrepairs.business.site/
  • Phone:+1 832-868-0547
Categories
  • Cell phone store
  • Electronics store
Working hours
  • Monday:12–5:30PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–6PM
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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