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Hugs & Donuts
1901 N Shepherd Dr #4, Houston, TX 77008, United States
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Hugs & Donuts
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Na
Review №1

The donuts are delicious. Im a big fan of the vegan options. I loved that they had simple options as well as original glazed for the vegan choices.Small and cute! Has a few tables.Service is good.Prices are reasonable.Yum!

La
Review №2

I’ve been coming to Hugs & Donuts for over 5 years and they do NOT disappoint. Friendly staff and amazing donuts. The Biscoff Cookie Butter will knock your socks off… seriously!

Si
Review №3

Best donut shop in town. Donuts taste great and the variety is just amazing. There is a flavor for everyone and every occasion. They know what they are doing and can take your order on the phone in a couple of quick minutes.You can even eat the donuts the day before and still yum.With all the Covid precautionary measures, they have done a great job handling the orders and pickup. We always look for an excuse to grab ourselves a donut or two.

An
Review №4

Delicious donuts, friendly staff, and bonus for our family needs... gluten free/vegan options!!

Se
Review №5

Best Donut Shop in town. Awesome flavors, and the coffees pretty good too! Great vegan selection, especially on the weekends.

Ja
Review №6

Didnt fulfill order and wasnt contacted about it. It was my daughters 3rd birthday today and they totally messed up and didnt fulfill my giant donut order that was supposed to be picked up this morning. Apparently power went out and couldnt answer phones. Then I have someone message them on Instagram and they tell tell then, they tried and contact my number but said number was invalid. Which is a complete lie to our face since Ive already got a text confirmation about when it would be ready. Ruined the morning and all the plans for a donut themed party for a 3 year old, thank you for being horrible business and then lying to customer. Been supporting them for years and through pandemic. Definitely wont be anymore after this experience.

Fa
Review №7

Vegan and gluten free options are wonderful 💜 latte with oat milk is delicious 😋

Wa
Review №8

Always a winner! Took my friend for the first time today, for the first outing we have both had in forever. So grateful we are healthy, can mask up and help support a local business! Thanks to all the staff for taking care of us and making her feel welcome. We will be back.

Ro
Review №9

LOVE this place. The creativity, the flavors, the freshness, and the customer service. Favorite donuts in Houston, you can never go wrong with any of them 🥰🥰 Also, to the employee that wanted me to give another chance to the Lotus Biscoff donut— OK WOW YES I WILL DEFINITELY GET THIS AGAIN AND AGAIN. THANK YOU.

Je
Review №10

What an amazing shop and experience! We hustled in just a few minutes before closing and received gracious and considerate service. The gentleman at the counter even threw in an extra because it was the end of the day. We tried the green tea, maple bacon, insomnia, biscoff, chocolate with sprinkles, old fashioned, red velvet, and oreo! All were delicious!

Ro
Review №11

They are pretty hit or miss. Went in to get a present for a friends birthday and they happened to be closing in about 45 minutes -- all trash cans were full and the dining area was a mess. Neat spot in the heights but as of now, even after several visits, I dont go out of my way to come here. I hope they find a way to partner with other local places even more such as fat cat and create magic some beautiful magic with ice cream. The Boston creme was great and very fresh tasting-- will be back although I think they need to rethink their hours and have a 3 hour reverse happy hour with doughnuts... I asked one of the guys working there about social media and he said that he honestly thinks they dont need it.

J.
Review №12

This place in the Heights has possibly some of the best donuts in Houston.Friendly efficient service, they have an interesting variety of donuts in unique flavors. I got the Aztec chocolate, the Biscoff cookie butter and the Old Greg filled donut, they were all absolutely delicious.Vegan donuts also available, I didnt try them but apparently they are as good as the original.Small, busy parking lot.

Ka
Review №13

Absolutely love coming here for a delicious blueberry lemon mochi donut in the morning! Happy faces, happy environment, and yummy donuts!

Be
Review №14

Pretty good traditional donuts. Very good value with the Groupon. Decent selection of donuts you dont typically find in shops.

Da
Review №15

Always love this little place. It is fantastic. Really outstanding flavors. Decent coffee. The decor is fun. Service is great. Got the Azteca Chocolate and it was wonderful.

Br
Review №16

5 stars for your creativeness and ingenuity. So many choices you just going to have to buy one of each to receive the full experience at this donut shop. The glazed donut is more on the thicker side compared to the traditional glazed donuts but still very delicious. It can get busy really quick so come early to make sure they dont run out of your favorites. Plenty of parking and theres seating inside and outside. Recommend seating outside if the weather is permitting because seating inside is limited and crowded. Definitely put this donut shop on your list of best donut shops in Houston. The Caramel Nutella Crunch and the Biscoff Cookie Butter were absolutely decadent and divine.

Hi
Review №17

Glad to find this cute little donut shop by chance. We got the Gingerbread, the Red Velvet Peppermint and the Fat Elvis (today only special on the 4th; Happy early B-day to Elvis). They were yummy. We love the variety and cute names, too. We will definitely go back.

Ur
Review №18

👌Polite and Outgoing Staff.We Love their Brisket Kolache and Horchata Almond Doughnuts, All their Pastries taste Great ! And here in the Heart of 💙 FABULOUS HEIGHTS AREA !

Ce
Review №19

I love the creative favors of donuts, we tried a few and they are all really tasty. The staff are helpful.

ma
Review №20

Best doughnuts I’ve had, the texture of the doughnuts is just perfect. The sweetness and of course the service was great.

Dr
Review №21

The vegan donuts are great, skip the iced coffee. There isn’t a lot of space inside, it’s best to take your donuts to go or if it’s a nice day you can sit outside on the patio.

Ch
Review №22

Even with getting the donuts near closing time, (3pm on Sundays), I was impressed at how soft and delicious these donuts still were. I really want to see the potential of how good they can be fresh baked in the early morning. Im a huge fan of green tea anything and the matcha donut did not disappoint, but the chocolate bacon still was my favorite of all that I tasted. For such gourmet donuts the prices turned out to be very reasonable. This shopping center maybe become my new one stop shop when Im feeling indulgent.

Va
Review №23

Good light & airy donuts packed full of delicious flavors

Ha
Review №24

The perfect Saturday morning treat... or any day of the week for that matter! Their service is always kind and their donuts are always delicious. Their offering is always a great balance between “traditional” and “creative” flavors. Be bold and take the leap into something you wouldn’t normally pick. You might like it, but even if you don’t, they’ll swap it out for you.

An
Review №25

This little spot has big flavors and the people are always kind and helpful. Im low-key in love with the Aztec chocolate donut! Dont forget to grab a bag of the donut holes at the register.

An
Review №26

I was driving during plague today . There was curbside pulled over. Super helpful, was told to check for black card for a free donut a day for 15 years. I made a willie Wonka’s joke. I actually won!I am a big fan of vegan donuts Katz coffee brewed hot and strong. The service was questionable before but for the last several weeks constantly good friendly and prompt

Da
Review №27

Delicious unique donuts. Hot chocolate made with a variety of milks (whole, almond, etc.).

Je
Review №28

The Mochi & the Vegan donuts arent just surprisingly good. Theyre better than some of the regular donuts.

Br
Review №29

I got a latte from here and after I left, realized the milk was completely sour and curdled, it was disgusting and 1 taste made me sick. I called to let them know and left a voicemail requesting a call back. Never heard from back. Voodoo donut is much better consistency and quality.

Ba
Review №30

Great donut shop, with vegan donuts. The different kinds! And the vegan donuts are kept separately. Thats nice I guess. Service was friendly and unlike most places that have vegan breakfast food they open early enough to serve breakfast at a breakfast time.

Ro
Review №31

Had the best donut of my life. I came into town for a quick business trip and I stumbled upon Hugs & Donuts. Their glazed was classic, but it was the lemon merengue that was mind blowing. Days later, Im still thinking about that donut. Cant wait to come back!

Co
Review №32

I just cant say enough about this place! Flavors and textures exceed what I heard about Hugs & Donuts... Sweet. Crunchy. Savory. Crispy. Fluffy. I LOVE THEM ALL!!!

Pe
Review №33

Overall, if you are looking for unique donut flavors then you come to the right place. They have a range of unique flavors and I look to trying other flavors. This place gets a (4/5).

Iq
Review №34

Best tasting donuts I’ve had in a while. Great number of choices available and each were absolutely delicious on their own terms.

Ki
Review №35

Great service. Lovely decors.

Da
Review №36

**Edit** had to knock them down a star. The donut that took them over the top for me (the bart) is no longer available. Still the other donuts are pretty darn good!** So good!!!! The donuts, the staff, the flavors... all lit!

Ro
Review №37

You gotta try the biscoff donut. In my opinion its the best

Ru
Review №38

Price is very reasonable. Stuff is beyond helpful. I looked around heights area for a vender to do my daughters birthday letter donuts. Its very easy to work with them. And they delivered beautifully!

Ch
Review №39

Unique and crazy good donuts, always something interesting to choose from. A favorite for me and my son!

So
Review №40

Red velvet doughnut. Best ever!!! Nice man explained all.

Ja
Review №41

Ordered from Uber Eats and they don’t get my order right. I pay extra fees to have it delivered and you give me donuts I didn’t ask for. If you were out of certain items then it should have been updated on your menu. Completely annoyed!!!!

Mi
Review №42

Cute little local donut shop with delicious donuts. My husband and I went to a special event there where they paired custom flavored donuts with craft beers. This included a fig donut, a red velvet donut, a pecan pie donut, and a maple chili bacon donut. I can’t even choose which was my favorite. I’ve also tried other donuts there outside of the special event and they’re always on point.

Je
Review №43

Amazingly huge donuts decently priced. What a steal! Delicious coffee and the donuts are awesome!

Mi
Review №44

I had a pretty in-and-out experience here, but the service was very good and the donuts were delicious! The key note for us is that they have a red velvet cake donut with cream cheese icing - my wife and I have been seeking a donut like that for a while! We also bought a few other donuts to try them out and everything was fantastic. Really impressed with their donuts, will definitely come back for them again!

Ta
Review №45

They have a wide selection of unique and tasty donuts that changes frequently. Ive loved every donut Ive had from there! The decor is super cute too!

Qu
Review №46

Very fresh and delicious Vegan Donuts, I recommend Hugs & Donuts! I drove for 30 minutes just to get my vegan donuts and it was worth every minute. I cant wait for the world to have more vegan options

Je
Review №47

Excellent customer service! Jon helped me create a personalized order with special requests and was so kind throughout. Thank you, Jon, for making the delivery special! I highly recommend, especially if you are looking for individualized attention and a wonderfully pleasant interaction.

E
Review №48

Don’t know why they open until 6 if they hardly have anything left after 3 waste of time

Tr
Review №49

Great donut options. Tasty and reasonably priced!

Iv
Review №50

Brought these in to the office for a nice morning treat and they were a big hit. The BBQ kolaches are delicious!

Su
Review №51

Hands down the best donut Ive ever had is the biscoff cookie butter! Its what keeps me coming from across town! Everything is delicious but those are the best!

Ti
Review №52

Hugs, until Sunday was my fav donut shop. First time trying was an amazing experience for my wedding in Oct so theyre my go to. On Sun I picked up an order I placed online. I was in a rush for a party and didnt think to check my order. While driving, the top box slid and I noticed the 2nd box was half full. Immediately upon noticing I called. I left a msg with my name, contact, and order issue. There was no time for me to turn around because again I was picking up for a party in Katy and already too far out. I then waited for a response but no call back on Monday. I called again Tues morning to check in. A woman answered the phone and I proceded to lay out the discrepancy with my order. After doing so I waited for several seconds to give her time to respond. After getting no response I said hello multiple times to silence. Benefit of the doubt given....maybe something happened with the line so I disconnected and called again. This time I got a busy signal and continued to get a busy signal every time there after, the disconnect was intentional. It was clear that my issue was not a priority at all to be resolved. Im absolutely disappointed in such poor customer service for something that could have been easily rectified by feel free to pick up a partial order on another date or here is a partial refund. Avoidance and hanging up on a customer is NEVER AND WILL NEVER be acceptable business etiquette.

Vi
Review №53

Donuts are super good and the guy who helped me was very friendly!

Vi
Review №54

Quick & nice staff. I paid 18 bucks for a dozen. A little pricey, but the look on my co-workers faces was well worth it. The chocolate & Bacon, Blueberry, &the white one with the red jam were the crowd favs.

Ni
Review №55

I had the Birthday Cake and Thai Lime doughnut. The team was very nice and very busy for National Doughnut Day. They have lots of fun flavors and kinds. It looked like they also delivered and lots of orders.

Ni
Review №56

Cute little donut shop with both simple and adventurous donuts! And theyre open past 2pm! I got a simple chocolate icing with sprinkles and a Homer (strawberry icing with sprinkles), and my husband got an Oreo crumble and a PBJ filled donut! Pretty good quality for a very reasonable price! Well definitely be back!

Am
Review №57

Amazing donuts and amazing customer service!!! I will be back

Ma
Review №58

The donuts were not fresh at all even though I arrived at opening (I was actually waiting in the parking lot for them to open). They were also out of a few items, even water.

Je
Review №59

My sister got me half a dozen of the vegan donuts, it’s been two decades since I’ve had a real one, I put one in my donut hole and and and… words fail me! Thank you for making the nommiest vegan donuts I’ve ever had! What a treat.

Mi
Review №60

This is one of my top 2 places to get donuts in HTown. They are so creative with the different flavors and they are all delicious!

es
Review №61

If you love donuts this is the place for you!

Da
Review №62

Absolutely loved the donuts!! We traveled about 3 hrs and so happy we did it. The customer service was great, and out of the 6 donuts we had they all were superb! My favorite was the one my fiance got which was an oreo type that had a filling in the middle. Soo yummy!!!

Di
Review №63

This is the best place we found to get an egg free donut for my baby girl. They are delicious. She is very happy!

El
Review №64

Was disappointed in the vegan donuts. Happy for the option, but not impressed enough to buy again.

Th
Review №65

Great donuts! Ive had the blueberry lemon, the homer and plain glazed. All were delicious! The glazed took my husband back to his childhood. He was happily impressed! Worth the 20 mile drive.

Ph
Review №66

👍🏽 vegan mochi donut was moist and delicious👎🏽 vegan Oreo and vegan glaze were dry and I dipped them in plain yogurt to moisten them. Customer service was okay.

di
Review №67

The brisket kolache was awesome and I M in love with the maple bacon 🥓 donuts 🍩Service was friendly and helpful. My family and I will be back👍🏾

Ng
Review №68

Ive come here since they first opened and its my go-to place for doughnuts. Ill occasionally grab a half dozen for friends as a gift. My kids love it too.Not much to add to what others have already said; Most of them are good. A few of my favorites are Drunk Boston, Oreo, Insomnia, Strawberry Shortcake, Fluffer Nutter... I havent made a bad choice here.Kolaches are also very good. They offer 2-3 options and the selection changes from week to week... usually a BBQ or sausage and then one or two options of what you might not find in most doughnut shops. The Kim Chi kolache is a favorite of mine.

Th
Review №69

Have a nice variety and good service. The pic below shows some of them.

Ni
Review №70

Always Fantastic fresh and delicious Donuts

st
Review №71

Had their maple bacon donut, it was fluffy sweet, and salty. Definitely coming back for a different donut soon

Ma
Review №72

Dank would be a huge understatement. Love this place! Staff is awesome as well.

Sa
Review №73

My boyfriend brought these home! They are delicious! 🍩😍

Ni
Review №74

They have excellent vegan donuts but you have to go on certain days and weekends to get expanded flavors, like the blueberry lemon and biscoff. They sell out so you have to order online to make sure you get what you want. However, the first time I ordered online and arrived to pick it up after an hour, it wasnt ready but they had not sold out so I was able to get my order. So, if I order online, I also call to make sure they have the vegan flavors. I just wish they had more flavors like their regular donuts because all the flavors look amazing.

Ce
Review №75

The young that served was super nice and very polite. And donuts were yummy. But I can only eat one.

Ru
Review №76

Soooooo gooood had to stop myself from trying them all at once. And they do donut letters and shapes 😊 awesome party idea

J
Review №77

I wish there were more places like this around town. Certainly worth a return visit. Menu is like a place in Miami I enjoyed

Ca
Review №78

I love this place, great food & service. The service was very friendly and kind. Prices are reasonable.

Al
Review №79

Lots of donut places in Houston but this joint stands out. From the classic glazed (theirs is better than most), the ever changing fritter, to the milk bar, if thats your thing. My favorites however are the Strawberry Shortcake and 1 Night in Paris donuts but Im sure that you will find your own favorite too.

Pa
Review №80

Always a delicious pick me up!

In
Review №81

Vegan donuts and mochi donuts and amazing vibe and strawberry milk.on tap!

Ni
Review №82

Some of the most amazing donuts weve ever had! You would never know the vegan donuts were vegan! Absolutely delicious!

An
Review №83

I wish there were more places like this around town. Next time Ill be back with my friends. It has a nice interior.

Lo
Review №84

Absolutely LOVE this place! They have the freshest donuts & such lovely flavors! Do try!

Za
Review №85

Vegan selections vary daily but on the weekends, Saturday and Sunday they have a full menu of options. All of the vegan selections are baked Donuts. I recommend the glazed and the Blueberry Blueberry Lemon, and vegan chocolate. This is one of two fantastic Houston establishments that offer vegan Donuts the other being Morningside coffee in the Heights.

pa
Review №86

Delicious! Delicious! Delicious donuts! I have tried almost everything on their menu and almost everything is great. You can taste the care and work they put into making their donuts. Because of their attention to detail, it does feel like their donuts are giving you a hug. Possibly my favorite donut spot in Houston. This may be crazy to say as a Texan, but.....this place is better than Shipleys.

Br
Review №87

Very friendly service a clean environment and delicious Vegan Donuts! I recommend trying the mixed dozen to find the flavors you enjoy most.

Do
Review №88

Delicious doughnuts!!! Try the Homer n red velvet, theyre my favorite💜

Yo
Review №89

Its fine. Vegan donuts were good! But, I also think the front store employees should be professional and light hearted. It was like they were dead inside. There were 3 at the front which is a tiny space. Maybe have only 2?

Ma
Review №90

Unique selection and friendly faces.

No
Review №91

Beautiful and Delicious whats not to love about this place.

צי
Review №92

Hugs and Donuts has the best donuts in Houston, hands down. You can tell the difference and taste the high quality. Price is very affordable and on Monday they have dozen donut for $14 😍 Customer service is good most time.

Mi
Review №93

The best donuts in Houston. Service was very friendly. She was so patient, it always takes me a long time to choose. Thank you!!

Je
Review №94

Today was my first time in and of course on National Donut Day! They were having a special of one dozen for $14. I got all 6 of the vegan donut flavors and then 6 regular. For the regular there was fruity pebbles, Thai tea, cinnamon sugar, the homer, berry white, and the banana cream pie. The vegan flavors were chocolate sprinkle, powdered, biscotti cookie, blueberry lemon, and I forgot the other two.

Ra
Review №95

Absolutely love this place! Delicious donuts and the customer service is always good! They even have vegan donuts!

Is
Review №96

Love the vegan options that they offer! Cookie butter is BOMB AF!!! Staff is also friendly as heck!!!FYI: driveway to get to the shopping center where its located is horrible! Huge pot hole, so drive slow!There are two other entrances/driveways you can take to get in

Ad
Review №97

One of my favorite Hipster Donut joints, as I affectionally call them. They have better than average coffee for a donut shop, and the donuts are quite good. My favorites are the Homer and the blueberry/lemon iced cake. Both are so good. As are the donut holes. They have many other more adventurous options, but Im a purist :)

Me
Review №98

Took a variety of donuts to a friend and they where a big hit. Very tasty and creative flavors,not super sweet but just right. Will definitely come back.

Ma
Review №99

Love this place. The cookie butter is by far the best donut around!

Va
Review №100

We went on a Sunday morning. The line was out the door, but moved very quickly. We picked up our donuts and were out the door in about 10 minutes. The shop is small, but they share an outdoor patio with the neighboring ice cream shop so there is additional seating outside. Donuts are delicious and several crazy flavors and toppings. Maple bacon is good, but my favorite is still the old fashion donut.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:1901 N Shepherd Dr #4, Houston, TX 77008, United States
  • Site:http://hugsanddonuts.com/
  • Phone:+1 713-485-6443
Categories
  • Donut shop
Working hours
  • Monday:7AM–2PM
  • Tuesday:7AM–2PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:8AM–5PM
  • Saturday:7AM–2PM
  • Sunday:7AM–2PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
Highlights
  • Great coffee:Yes
Popular for
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Coffee:Yes
Dining options
  • Breakfast:Yes
  • Dessert:Yes
  • Seating:Yes
Atmosphere
  • Casual:Yes
Crowd
  • Family-friendly:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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