Best donut shop in town. Donuts taste great and the variety is just amazing. There is a flavor for everyone and every occasion. They know what they are doing and can take your order on the phone in a couple of quick minutes.You can even eat the donuts the day before and still yum.With all the Covid precautionary measures, they have done a great job handling the orders and pickup. We always look for an excuse to grab ourselves a donut or two.
Best Donut Shop in town. Awesome flavors, and the coffees pretty good too! Great vegan selection, especially on the weekends.
Didnt fulfill order and wasnt contacted about it. It was my daughters 3rd birthday today and they totally messed up and didnt fulfill my giant donut order that was supposed to be picked up this morning. Apparently power went out and couldnt answer phones. Then I have someone message them on Instagram and they tell tell then, they tried and contact my number but said number was invalid. Which is a complete lie to our face since Ive already got a text confirmation about when it would be ready. Ruined the morning and all the plans for a donut themed party for a 3 year old, thank you for being horrible business and then lying to customer. Been supporting them for years and through pandemic. Definitely wont be anymore after this experience.
LOVE this place. The creativity, the flavors, the freshness, and the customer service. Favorite donuts in Houston, you can never go wrong with any of them 🥰🥰 Also, to the employee that wanted me to give another chance to the Lotus Biscoff donut— OK WOW YES I WILL DEFINITELY GET THIS AGAIN AND AGAIN. THANK YOU.
What an amazing shop and experience! We hustled in just a few minutes before closing and received gracious and considerate service. The gentleman at the counter even threw in an extra because it was the end of the day. We tried the green tea, maple bacon, insomnia, biscoff, chocolate with sprinkles, old fashioned, red velvet, and oreo! All were delicious!
They are pretty hit or miss. Went in to get a present for a friends birthday and they happened to be closing in about 45 minutes -- all trash cans were full and the dining area was a mess. Neat spot in the heights but as of now, even after several visits, I dont go out of my way to come here. I hope they find a way to partner with other local places even more such as fat cat and create magic some beautiful magic with ice cream. The Boston creme was great and very fresh tasting-- will be back although I think they need to rethink their hours and have a 3 hour reverse happy hour with doughnuts... I asked one of the guys working there about social media and he said that he honestly thinks they dont need it.
This place in the Heights has possibly some of the best donuts in Houston.Friendly efficient service, they have an interesting variety of donuts in unique flavors. I got the Aztec chocolate, the Biscoff cookie butter and the Old Greg filled donut, they were all absolutely delicious.Vegan donuts also available, I didnt try them but apparently they are as good as the original.Small, busy parking lot.
Absolutely love coming here for a delicious blueberry lemon mochi donut in the morning! Happy faces, happy environment, and yummy donuts!
5 stars for your creativeness and ingenuity. So many choices you just going to have to buy one of each to receive the full experience at this donut shop. The glazed donut is more on the thicker side compared to the traditional glazed donuts but still very delicious. It can get busy really quick so come early to make sure they dont run out of your favorites. Plenty of parking and theres seating inside and outside. Recommend seating outside if the weather is permitting because seating inside is limited and crowded. Definitely put this donut shop on your list of best donut shops in Houston. The Caramel Nutella Crunch and the Biscoff Cookie Butter were absolutely decadent and divine.
👌Polite and Outgoing Staff.We Love their Brisket Kolache and Horchata Almond Doughnuts, All their Pastries taste Great ! And here in the Heart of 💙 FABULOUS HEIGHTS AREA !
The vegan donuts are great, skip the iced coffee. There isn’t a lot of space inside, it’s best to take your donuts to go or if it’s a nice day you can sit outside on the patio.
Even with getting the donuts near closing time, (3pm on Sundays), I was impressed at how soft and delicious these donuts still were. I really want to see the potential of how good they can be fresh baked in the early morning. Im a huge fan of green tea anything and the matcha donut did not disappoint, but the chocolate bacon still was my favorite of all that I tasted. For such gourmet donuts the prices turned out to be very reasonable. This shopping center maybe become my new one stop shop when Im feeling indulgent.
The perfect Saturday morning treat... or any day of the week for that matter! Their service is always kind and their donuts are always delicious. Their offering is always a great balance between “traditional” and “creative” flavors. Be bold and take the leap into something you wouldn’t normally pick. You might like it, but even if you don’t, they’ll swap it out for you.
I was driving during plague today . There was curbside pulled over. Super helpful, was told to check for black card for a free donut a day for 15 years. I made a willie Wonka’s joke. I actually won!I am a big fan of vegan donuts Katz coffee brewed hot and strong. The service was questionable before but for the last several weeks constantly good friendly and prompt
The Mochi & the Vegan donuts arent just surprisingly good. Theyre better than some of the regular donuts.
I got a latte from here and after I left, realized the milk was completely sour and curdled, it was disgusting and 1 taste made me sick. I called to let them know and left a voicemail requesting a call back. Never heard from back. Voodoo donut is much better consistency and quality.
Great service. Lovely decors.
You gotta try the biscoff donut. In my opinion its the best
Ordered from Uber Eats and they don’t get my order right. I pay extra fees to have it delivered and you give me donuts I didn’t ask for. If you were out of certain items then it should have been updated on your menu. Completely annoyed!!!!
Cute little local donut shop with delicious donuts. My husband and I went to a special event there where they paired custom flavored donuts with craft beers. This included a fig donut, a red velvet donut, a pecan pie donut, and a maple chili bacon donut. I can’t even choose which was my favorite. I’ve also tried other donuts there outside of the special event and they’re always on point.
I had a pretty in-and-out experience here, but the service was very good and the donuts were delicious! The key note for us is that they have a red velvet cake donut with cream cheese icing - my wife and I have been seeking a donut like that for a while! We also bought a few other donuts to try them out and everything was fantastic. Really impressed with their donuts, will definitely come back for them again!
Excellent customer service! Jon helped me create a personalized order with special requests and was so kind throughout. Thank you, Jon, for making the delivery special! I highly recommend, especially if you are looking for individualized attention and a wonderfully pleasant interaction.
Don’t know why they open until 6 if they hardly have anything left after 3 waste of time
Hands down the best donut Ive ever had is the biscoff cookie butter! Its what keeps me coming from across town! Everything is delicious but those are the best!
Hugs, until Sunday was my fav donut shop. First time trying was an amazing experience for my wedding in Oct so theyre my go to. On Sun I picked up an order I placed online. I was in a rush for a party and didnt think to check my order. While driving, the top box slid and I noticed the 2nd box was half full. Immediately upon noticing I called. I left a msg with my name, contact, and order issue. There was no time for me to turn around because again I was picking up for a party in Katy and already too far out. I then waited for a response but no call back on Monday. I called again Tues morning to check in. A woman answered the phone and I proceded to lay out the discrepancy with my order. After doing so I waited for several seconds to give her time to respond. After getting no response I said hello multiple times to silence. Benefit of the doubt given....maybe something happened with the line so I disconnected and called again. This time I got a busy signal and continued to get a busy signal every time there after, the disconnect was intentional. It was clear that my issue was not a priority at all to be resolved. Im absolutely disappointed in such poor customer service for something that could have been easily rectified by feel free to pick up a partial order on another date or here is a partial refund. Avoidance and hanging up on a customer is NEVER AND WILL NEVER be acceptable business etiquette.
Cute little donut shop with both simple and adventurous donuts! And theyre open past 2pm! I got a simple chocolate icing with sprinkles and a Homer (strawberry icing with sprinkles), and my husband got an Oreo crumble and a PBJ filled donut! Pretty good quality for a very reasonable price! Well definitely be back!
Amazing donuts and amazing customer service!!! I will be back
The donuts were not fresh at all even though I arrived at opening (I was actually waiting in the parking lot for them to open). They were also out of a few items, even water.
My sister got me half a dozen of the vegan donuts, it’s been two decades since I’ve had a real one, I put one in my donut hole and and and… words fail me! Thank you for making the nommiest vegan donuts I’ve ever had! What a treat.
This is one of my top 2 places to get donuts in HTown. They are so creative with the different flavors and they are all delicious!
Was disappointed in the vegan donuts. Happy for the option, but not impressed enough to buy again.
Great donuts! Ive had the blueberry lemon, the homer and plain glazed. All were delicious! The glazed took my husband back to his childhood. He was happily impressed! Worth the 20 mile drive.
👍🏽 vegan mochi donut was moist and delicious👎🏽 vegan Oreo and vegan glaze were dry and I dipped them in plain yogurt to moisten them. Customer service was okay.
Ive come here since they first opened and its my go-to place for doughnuts. Ill occasionally grab a half dozen for friends as a gift. My kids love it too.Not much to add to what others have already said; Most of them are good. A few of my favorites are Drunk Boston, Oreo, Insomnia, Strawberry Shortcake, Fluffer Nutter... I havent made a bad choice here.Kolaches are also very good. They offer 2-3 options and the selection changes from week to week... usually a BBQ or sausage and then one or two options of what you might not find in most doughnut shops. The Kim Chi kolache is a favorite of mine.
They have excellent vegan donuts but you have to go on certain days and weekends to get expanded flavors, like the blueberry lemon and biscoff. They sell out so you have to order online to make sure you get what you want. However, the first time I ordered online and arrived to pick it up after an hour, it wasnt ready but they had not sold out so I was able to get my order. So, if I order online, I also call to make sure they have the vegan flavors. I just wish they had more flavors like their regular donuts because all the flavors look amazing.
The young that served was super nice and very polite. And donuts were yummy. But I can only eat one.
I wish there were more places like this around town. Certainly worth a return visit. Menu is like a place in Miami I enjoyed
I love this place, great food & service. The service was very friendly and kind. Prices are reasonable.
Lots of donut places in Houston but this joint stands out. From the classic glazed (theirs is better than most), the ever changing fritter, to the milk bar, if thats your thing. My favorites however are the Strawberry Shortcake and 1 Night in Paris donuts but Im sure that you will find your own favorite too.
Always a delicious pick me up!
Vegan donuts and mochi donuts and amazing vibe and strawberry milk.on tap!
Some of the most amazing donuts weve ever had! You would never know the vegan donuts were vegan! Absolutely delicious!
I wish there were more places like this around town. Next time Ill be back with my friends. It has a nice interior.
Absolutely LOVE this place! They have the freshest donuts & such lovely flavors! Do try!
Vegan selections vary daily but on the weekends, Saturday and Sunday they have a full menu of options. All of the vegan selections are baked Donuts. I recommend the glazed and the Blueberry Blueberry Lemon, and vegan chocolate. This is one of two fantastic Houston establishments that offer vegan Donuts the other being Morningside coffee in the Heights.
Delicious! Delicious! Delicious donuts! I have tried almost everything on their menu and almost everything is great. You can taste the care and work they put into making their donuts. Because of their attention to detail, it does feel like their donuts are giving you a hug. Possibly my favorite donut spot in Houston. This may be crazy to say as a Texan, but.....this place is better than Shipleys.
Very friendly service a clean environment and delicious Vegan Donuts! I recommend trying the mixed dozen to find the flavors you enjoy most.
Delicious doughnuts!!! Try the Homer n red velvet, theyre my favorite💜
Its fine. Vegan donuts were good! But, I also think the front store employees should be professional and light hearted. It was like they were dead inside. There were 3 at the front which is a tiny space. Maybe have only 2?
Unique selection and friendly faces.
Hugs and Donuts has the best donuts in Houston, hands down. You can tell the difference and taste the high quality. Price is very affordable and on Monday they have dozen donut for $14 😍 Customer service is good most time.
The best donuts in Houston. Service was very friendly. She was so patient, it always takes me a long time to choose. Thank you!!
Today was my first time in and of course on National Donut Day! They were having a special of one dozen for $14. I got all 6 of the vegan donut flavors and then 6 regular. For the regular there was fruity pebbles, Thai tea, cinnamon sugar, the homer, berry white, and the banana cream pie. The vegan flavors were chocolate sprinkle, powdered, biscotti cookie, blueberry lemon, and I forgot the other two.
Absolutely love this place! Delicious donuts and the customer service is always good! They even have vegan donuts!
Love the vegan options that they offer! Cookie butter is BOMB AF!!! Staff is also friendly as heck!!!FYI: driveway to get to the shopping center where its located is horrible! Huge pot hole, so drive slow!There are two other entrances/driveways you can take to get in
One of my favorite Hipster Donut joints, as I affectionally call them. They have better than average coffee for a donut shop, and the donuts are quite good. My favorites are the Homer and the blueberry/lemon iced cake. Both are so good. As are the donut holes. They have many other more adventurous options, but Im a purist :)
Took a variety of donuts to a friend and they where a big hit. Very tasty and creative flavors,not super sweet but just right. Will definitely come back.
Love this place. The cookie butter is by far the best donut around!
We went on a Sunday morning. The line was out the door, but moved very quickly. We picked up our donuts and were out the door in about 10 minutes. The shop is small, but they share an outdoor patio with the neighboring ice cream shop so there is additional seating outside. Donuts are delicious and several crazy flavors and toppings. Maple bacon is good, but my favorite is still the old fashion donut.