Looking forward to getting their windows. They came highly recommended. Staff was very helpful with my questions.
I have installed aluminum Don Young windows in two townhouses, one of which was my former residence, and my current home. I love the substantive, but sleek look of the windows. Installation was perfect although the townhouses got the white, I ordered the neutral beige to coordinate with my exterior brick. Solid construction and smooth opening and closing. I LOVE, LOVE, LOVE these windows and highly recommend them. Can tell the difference between vinyl and aluminum. IMO, just a higher quality and look.
Great customer service, friendly and easy to work with. I had 7 windows to replace for a customer and the windows were in great shape, high quality and good looking. I will use DYC again for any more work I get involving windows.
As an established builder-remodeler in town, I have had many opportunities over a 20 year period, to buy scores of windows and patio doors from Don Young Co. Their customer service has been great, and their high-quality products have performed extremely well for me, and my clients alike. I love that they have a local showroom where we can go touch, feel and operate the different window & door choices.
I posted this review for the Don Young Company on the site related to their corporate location in Dallas, but for those in Houston I thought it would be helpful to include it here as this is the site that often comes up first in the search bar.We considered many brands of replacement windows for our home in the Houston area. Many of the vinyl window options available in todays market were not a good option since they usually have some sort of molding profile already built into the replacement and that would not look good with the existing brick mold. We decided on Don Youngs aluminum windows as they were close to the fit and appearance of what was originally installed on the house.Let me say that I spent a lot of time reading product reviews and talking to several window companies and contractors before making this decision. In the process of educating myself about the window options and features, I sometimes reached out to the manufacturers websites and contacted them directly by phone with questions about specifications and how their windows might work with my particular situation, such as whether they were going to be able to open/tilt with my interior plantation shutter frames, work with my alarm sensors, etc. As a hands on homeowner, I found this much more efficient than going through my window installation company, and it also gave me a feel for how responsive the company is to the consumer. Don Youngs customer service was spectacular. I was able to talk directly on several occasions with Scott Young, the founders son, and he was incredibly knowledgeable about the product and patient with all my questions and concerns. This contact went a long way in helping me decide to go with Don Young, a company I had never heard of until a couple of the window companies recommended them for my home.I am very pleased with the aluminum windows. We had 58 windows of various sizes to replace, so this was a big job! For the most part, they all arrived in great shape with minimal damage or defects. The few minor defects that needed attention were addressed and taken care of promptly by the company. I had seen the window samples in the local showroom, and I was pleasantly surprised that I liked the actual product even more once they were installed. The latches and sashes work much more easily once installed than they did on the display, and the quality was obvious. The frames are sturdy and the parts work smoothly. They are very attractive windows and appear to be very well-made.The problem with our old aluminum windows is that they transferred a lot of heat into the home. Most of our windows face due west, and in Houston summers, that is a real problem. The Don Young windows have a thermal break in the aluminum frame to help minimize the heat transfer. I have to be honest and say that the frames still get quite warm to the touch in the summer afternoons, but they arent sizzling like our old frames. The big difference is in the glass. We got the low e366 glass, double-paned with argon, and I am impressed. I can touch the inside glass on a summer afternoon and it is room temperature. Since the majority of the window is glass, the heat transfer is much less, even if the frames are warm. The difference in the comfort level in our home is huge!As I mentioned, the few minor issues we had with the windows were addressed to my satisfaction. The local Don Young representative came out to do the repairs and adjustments, and the service from that department was terrific as well.I am a happy customer and would not hesitate to recommend this fine product and remarkable company.
Best quality windows.
Do not waste your money. These sliding class door already have to be replaced. It been 4 years of frustration and inconvenience. li had Pella and wish I still did!! Don Young has replaced handles and they still broke - at least its stuck in locked position this time. DY know says he can no longer get handles so entire door must be replaced and I have to pay for it!! Do not gamble with these sliding glass doors. They are not worth the savings
Looking for prices not a quote cant find on their website
Dealing with company for 34 years
Great customer service