Efrain the sales man and Donna they are amazing

Always have what I need. Shout out to Ms.donna and the counter gang.

I Love Donna

Always have what I need in stock. The staff is very helpful and informative. Highly recommend to stop by for your HVAC needs.

Super slow supply house, ac guys work in attics so unlike your warehouse workers they dont like waiting around. Buying a roll of silver tape is like financing a mortgage. Update- now that Ive made a bad review they restricted my account lol, best restriction Ive had

Fast, friendly service had what I needed

Spend 20 minutes driving over here to get at air filter, after I called, asked if they were in stock, and got a price. After I show up, I stand there for 15 to 20 minutes after one guy goes and looks and cant find it. Sends the 2nd guy he cant find it and then they tell me they dont have any stock. Wont ever be coming back here.

Always!Great customer service

Wont sell to you unless youre in the business. No laws prevent laypersons from buying the parts. It just their policy. A discriminatory and bogus policy. Go elsewhere. Other supply places use common sense and sell to capable grown adults.

Great Customer Service

Very professional and fast service

Frienly and profesional employees

Counter sale personnel is the best out of all the branches that I have been in Houston they have always treated me with respect and are very nice people and I mean all of them.Will highly recommend them every time I get a chance.

Donna is the best!

Had a bad experience with Epharim. He was rude and unwilling to help. Lost 1 hour of my time with him and in the end he send me away to go to another place to buy the part I knew they had cause we had called ahead. I asked for the manager and she was nice and helped me and got me out of there in about 15 min. That is the only reason Im giving 2 stars because of Donna. She apologized but unfortunately damage done. What made me even more frustrated was that when she was trying to help me he was calling her on the line from a different phone trying to convince her not to sell me the part. Our business does work for a large multifamily residential company that has several properties throughout Houston area and all he needed to do is pick up phone and verify and he wouldnt. I dont understand if they are in the business to sell why are they refusing customers or unwilling to provide good customer service.

They do not sell to the general public. Staff was courteous

Best customer service All the employees are very professionals

Always good quality service

Friendly staff and very reasonably priced parts. I was price watching other stores and the prices on the items I wanted were 4 times less here! I am not a licenced anything and they sold me the parts. Im guessing it all depends on what youre trying to buy, ie chemicals vs pvc joints.

Prompt services with knowledgeable experience! All employees are very polite and willing to help customers! Fantastic! !

#1 Supply House And Good People That Take Care Of Business

Best counter staff and manager in all of Houston area

Great service, always very polite and quick to task.

If youre not an HVAC contractor dont bother, they wont sell to you, regardless of your competency. Apparently they only want contractors money. Go elsewhere.

Excellent

Great!

In this place there is a bit of everything and good quality to work the air conditioners. I recommend it. 👍🇨🇺

Excellent atention

I was very professional

Very good service from all the team especially Mr. Efraín.