The lady that claims to be a manager is far from that. My mom and sister purchased some over priced furniture from this place and thats ok because its their money. But my mom recently passed and instead of waiting a few days and letting my family and I grieve and properly lay my moms to rest, the so called manager thought that it would be a good idea to curse and yell for their property over the phone. So I went into the building to arrange a date for them to pick up their items and without listening she asked me to leave in a derogatory manner.... Not a good look Rent a center lady. Is 10 dollars an hour even worth the hassle. Shop at your own risk.