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Clear Choice Independent Lexus Specialists
6541 Southwest Fwy, Houston, TX 77074, United States
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Clear Choice Independent Lexus Specialists
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Jo
Review №1

I have a Service Manager I work with but when my wife called in she spoke with a different person and the service was no drop off. Everything was good and the people there make you feel appreciated. Great service as always!

Ni
Review №2

I would definitely recommend this company. My service tech was very professional, prompt & very knowledgeable. I was thinking about trading my car in for a newer model, but after my service technician communicated with me about the issues, as well as the car feeling much safer to drive now, I decided to keep it. Thank you for your expert service & superb customer service. It was greatly appreciated!

St
Review №3

I have been going here for 7 years (with the same Lexus) and I’ve never had a bad experience. Everyone is so kind and professional, and they are always on time. Most importantly, I believe they have their customers best interest at heart and are very honest about our vehicle’s issues. Highly recommend!

Je
Review №4

Clear Choice is amazing! I tried Clear Choice a few years ago based on a coworkers recommendation and they have truly earned my business. The work is done right - problems are diagnosed and fixed the first time. On top of great work, they are friendly, have free loaners for major repairs and pricing is extremely competitive. Simply the best!

St
Review №5

Very professional! They do way better work than the dealership. They are knowledgeable and prices are unmatched.

Ma
Review №6

Service is superb and the prices reasonable. They never disappoint me. My car is 13 years old and thanks to Clear Choice Lexus it still runs like a top! I highly recommend them.

Ej
Review №7

120/10 would recommend Clear Choice!! They truly took care of my Lexus and made sure to address my concerns on a short notice! The loaner vehicle was a much appreciated amenity, and everyone I encountered was very friendly! With such great service & very reasonable pricing, I would recommend clear choice to anyone!

Ma
Review №8

Jonathan Ivey is the best auto service manager! Always thorough, knowledgeable, reasonable and friendly. And looking out for his customer’s best interests. I have been going to Clear Choice since before he first started working there many years ago with Steve-another great guy.

M
Review №9

Was having trouble with my hybrid’s six battery. They went the extra mile double checking if it was charging. Their staff is professional, helpful and friendly and went out of their way to make sure my Lexus was okay.

MA
Review №10

General maintenance appt. Easy to schedule. Have been taking my car here for years with trusting, professional & friendly staff.

Al
Review №11

We’ve been taking our vehicles to Clear Choice Lexus for a little over a year. Whether it’s minor issues or major repairs, we find that they always offer very reasonable and fair pricing. The quality of work is excellent, and the turnaround time is always great. Great alternative to the dealership.

Ra
Review №12

The team is efficient accommodating and friendly. The service standard is top notch and I love the value they provide.

Da
Review №13

I was referred to Clear Choice by a friend of mine. Jonathan was friendly and helpful. They were able to fix my windshield washer fluid leaking issue and wipers hitting the pillar when in fast mode that my previous mechanic did not want to fix. I was afraid it would be an expensive fix, but it was not at all! A month later, and I can confirm there is no more washer fluid leak and wipers are fixed. I will be coming back for all future services and repairs now!

Ke
Review №14

Ive been bringing my car to Clear Choice for probably 6 years now. They are very friendly and do great work. As long as Im in the Houston area Ill be taking my Lexus for service here.

Ro
Review №15

Im Pastor BookerIve been going there to have regular maintenance service since 2013....they are the best...Ive owned 4 Lexus....I current own two of those now....my wife and I have always taken our autos to the dealership to be repaired and serviced, but Clear Choice has made a believer of me being an independent.DIE-RUN IS MY CUSTOMER SERVICE REP.....that young man knows his stuff....They are just as good or better than the dealerships, but much more $$$ reasonable...Timely, and their way of service and taking care of the customers is like none other...( THEY DONT TRY TO BULLSHI......YOU )lounging areas very comfortable and clean, snacks, beverages everything you need and want.....and will have your car washed before they give you your keys.....DO I NEED TO SAY MORE?

Na
Review №16

I took my LS400 here when I first came, and not I take my LS430. They always serviced my vehicles with quick execution and superb knowledge. Most recently took my 2006 LS430 for a timing belt change and I was surprised with the turn around time. While it was in service they gave me a loaner vehicle, so that was a huge convenience. This place is next best thing if not better to taking your Lexus to the actual dealership.

Re
Review №17

These people take care of their clients! DiRon has been so attentive any time I had any issues.… And Jasmine at the front desk is so phenomenal!

Ja
Review №18

Completely reliable and very easy to communicate with. Would recommend to anyone who drives a Lexus.

Su
Review №19

Jonathan and all of the Clear Choice crew are amazing! They are very knowledgeable and always willing to go an extra mile to help answer questions or provide recommendations. It’s so refreshing to visit a business that truly believes in customer service care. Thank you Clear Choice Lexus family!

Cr
Review №20

Truly the GOLD STANDARD for Lexus service in the Houston area, at a significant cost savings compared to any dealership. Ive been taking vehicles to Clear Choice for nearly 10 years, and they embody the heart and soul of the American small business--technical expertise, pride in their work, old-fashioned integrity, courtesy and SERVICE. Over the years sitting in their well-appointed waiting room, Ive witnessed the owners, staff and technicians greet dozens of old and new customers from all walks of life, and everyone is treated like family, receiving personal care, time and attention unrivaled by any business in modern times. Late-model free loaner cars are a huge additional selling point that puts Clear Choice on an equal convenience footing with any dealer service department. In short--my experience with Clear Choice Independent Lexus has been so consistently positive that I would be discouraged from buying a different brand of vehicle simply because Id no longer be able to service it with them. Lexus owners in the Houston area are fortunate Clear Choice exists, and I could not recommend them more highly.

Su
Review №21

Friendly, accurate service. I have been a long-time customer. Im never disappointed.

Ro
Review №22

Did a good and honest job replacing my timing belt. I’ll go back for my next service.

Gr
Review №23

I have used Clear Choice for a number of years and have referred them to numerous friends and business associates; myself and all of those who I have referred have been happily very pleased with their prices and impressed with their excellent service.

Ro
Review №24

The Best independent LEXUS repair service in the country just happens to be in HOUSTONCLEAR CHOICE will give you the type of quality service for your LEXUS at save you MONEY

Sc
Review №25

Jonathan Ivey and his team at Clear Choice Lexus delivered exceptional service for my LX470 at a reasonable cost. There are a couple of shops in Houston that are regularly recommended for 100 series Land Cruisers, like the LX470. Without a doubt Clear Choice should be added to the short list.They performed a timing belt change and all fluid flush on my vehicle. The cost was below what another shop had quoted me. But, beyond that the work was done quickly and Jonathan kept me in the loop on progress and next steps. I also had an unusual electrical issue that another shop did not want to look at. Clear Choice figured out the problem when others gave up.10/10 would recommend.

Vi
Review №26

Excellent service for a self inflicted A/C issue. The issue was corrected in an hour or less time. The surprise was the unexpected wash and vacuuming of my vehicle.

La
Review №27

The entire Clear Choice team is extremely friendly & professional while offering quality work!

Ch
Review №28

Well, Ive found my new favorite Lexus service center. Everyone I met was extremely courteous, helpful, and efficient; I think I spent an hour and a half there from start through diagnostics, repair, car wash, and checkout. Not bad, not bad at all. The manager even noticed I was working on my computer and offered for me to use an empty desk in an office for more space and a power outlet. Ill be back, hopefully not soon, but for sure. :)

Br
Review №29

Very honest people to work with, and reasonable prices. Would highly recommend these folks over the dealership any day.. The available loaner car while they do service seals the deal for us.

Lo
Review №30

Call into from goggle after leaving Sterling Mc Call Lexus for service dealership could fix my Lexus but they wanted more money than I was willing to pay call around found this shop and the repairs is done they went to work right away if you have a Lexus I highly recommend this spot Diron was my service guy and will continue to be for my Lexus

Ca
Review №31

Excellent customer service—they call me by name & remember who I am when I call to schedule a service! :) I love giving my business to those with great customer service AND to businesses run by Christians! < Clear Choice makes me feel like I always want to own & drive a Lexus!

Ke
Review №32

I have used Clear Choice Lexus for years and have always found their service to be excellent.

Ch
Review №33

Clear Choice, the name speaks for itself.There are scores of auto maintenance options available to Houstonians in and around the loop.One business has risen above the rest and firmly established itself as the premier Lexus service center. That business is Clear Choice.From the time you walk in the front door and meet with your service advisor to discuss your maintenance needs and concerns, you know your vehicle is under the care of people you can trust. Whether it is routine, scheduled service or a major mechanical overhaul, your vehicle is thoroughly analyzed to assure problems are identified and resolved. All at a fair price.Clear Choice is the best Lexus service center in Houston. Give them an opportunity to show you what they can do to help you achieve your service goals.

Mi
Review №34

Jonathan and staff were friendly and courteous. Had a great experience. We knew we had some mechanical problems which were fixed and they worked with us to get us the best price. I recommend them to any Lexus owner. We have 2 and will use them for all our needs. I also discovered they sell used Lexus models.

Pa
Review №35

I was satisfied when my daughter and I first started getting our cars serviced at Clear Choice. Now the prices are much higher and they always find something different wrong with our vehicles. For example, I was advised that I needed water pump twice, but this time I no longer need the water pump ($800) but need breaks for $305. I’m no longer going back. Very unsatisfactory.

Ka
Review №36

Love these guys! Friendly, timely and more affordable than the dealerships for maintenance. (and they dont try to upsell you on things you dont need!)

Be
Review №37

Love this place. Utmost professionalism and extremely kind customer service. My first time going in a long time after the 4hr wait at the Lexus dealership, as of now this is the only place I’ll be getting my car serviced. Thanks for the wash 🙏🏼🙏🏼🙏🏼

Yu
Review №38

Awesome experience. Professional customer service provided by all. I highly recommend Clear Choice to anyone seeking repairs on your Lexus. I have gone to the dealer for years but decided to try Clear Choice due to competitive pricing. I must say GREAT CLEAR CHOICE Decision. Dont forget to use your coupon..it reduced the service further. Thanks again!!

La
Review №39

My family and I exclusively work with Diron and the team at Clear Choice because they consistently offer fair, honest, and professional customer service. Will not take our vehicles anywhere else!

er
Review №40

After getting a high estimate from another repair shop, I met with Mr. Ivey at Clear Choice. Based on his prior experience with RX350s, he was certain that the other shop had misdiagnosed my problem. He was correct, and I ended up paying a quarter of what I would’ve paid had I stayed with the first mechanic. While I was there, he also replaced the front brakes, changed the oil, and refinished my headlamps so that they looked brand new again. I plan to bring my RX here from now on.

La
Review №41

Clear Choice always provides honest, reliable service.Staff is friendly, service advisors take time to go over needed repairs and explain thoroughly.Waiting area is clean and bright, beverages and snacks are complimentary.

Ka
Review №42

Another Lexus owner recommended Clear Choice. Today was my second time using their services.Ive received quotes from the dealer and other mechanic shops. But i found prices here are reasonable and they are Lexus certified. The staff is friendlier than the dealership staff. In fact one staff person basically told me I could go somewhere else. So to WSL, my business, myself and my money came to Clear Choice, oh yes one more thing came, a good recommendation to anyone who needs Lexus services. TryClear Choice.

Le
Review №43

Excellent family owned business that I have used for many years. I have always been 100% satisfied with their service. They are very helpful, friendly and knowledgeable about service for all Lexus vehicles. Extremely trustworthy. Much more reasonably priced than Lexus dealers. I have referred many friends to Clear Choice and will continue to do so.

De
Review №44

This is my second time going to Clear Choice. The first time they earned my business by being trustworthy and telling me I didn’t have an issue when I thought I did. Today Diron assisted me with a brake job and oil change. The service was professional friendly and fast. The price was also very reasonable. I will definitely continue servicing my vehicle there. Thank you.

Be
Review №45

My experience that Clear Choice has always been superb. My advisor Dyron is the best; he advises me when things that need to be done and I trust him completely so if he says it needs to be done it needs to be done and I get it done. My car is always done in a timely manner and I just love how they go that extra little mile to make sure that your car is clean; they do a wash after every service thanks guys I really appreciate you. I am a very satisfied customer.

Ke
Review №46

Clear Choice always does an excellent job. They are knowledgeable, professional, polite, thorough and fair priced. Their mechanics and employees go above and beyond! I highly recommend them for any service.

CO
Review №47

First experience was a good one. Professional and clean service. Ill be back!! Recommended

Sh
Review №48

We keep our cars well after the warranties expire, and Clear Choice keeps our ES running like new. Proper maintenance and repair is never cheap, but their prices are so much more reasonable than the dealership. At one point, we had a significant issue that no one was able to diagnose or repair, including Clear Choice on the first pass. But they kept looking and finally found and fixed the issue. It won our loyalty! We also appreciate their good communication and complimentary loaners.

Le
Review №49

Great timely service completed on my RX350 while I was visiting Houston Medical Center. Thanks

An
Review №50

You couldnt ask for better customer service: great staff and great price. Would highly recommend

Jo
Review №51

It would have been 5 stars instead of 4 and this is a very small item its appreciated when you wash the car after youve worked on if youve worked on it I was disappointed when I opened the front door to find the floor mat is floor mat on the drivers side filled with dirt and mud its with dirt and mud its a small thing but it left a bad impression

4e
Review №52

Man this place was a hidden Gem Diron was a Great help and Answered all my questions. Outstanding customer service

Gl
Review №53

Great service and lower prices as compared to the dealership.

Jo
Review №54

Honest and diligent. The team here is beyond exceptional. Especially in an industry where you need a trusted professional. I cannot speak highly enough of Jonathan and his team at Clear Choice. They are not only professional and honest, they’re just nice.Somehow always leave with a smile on my face regardless of the shape my car is in.Oh and they’re priced well below the scummy dealerships.Trust me and take a chance with this team, you won’t regret it

Re
Review №55

The staff was friendly and very helpful. They already had a loaner car ready for me when arrived, although I decided to wait. Nice wait room space with office space available in order to work. Ill be going back.

Er
Review №56

I was recently gifted a 2002 Lexus GS430 from my father in law, and lets just say Ive wanted one since I was a kid so I was overjoyed when I got the car. Since the pandemic has begun, I have been working on restoring the car to its former glory. The car was in poor mechanical condition and had very noticeable feedback when at idle which I found was due to bad motor mounts. I knew that I could not do this job in my garage so after doing some research online, I found Clear Choice Lexus which had great reviews. I immediately set an appointment with Jonathan, and dropped off my car the following day. The very next day the car was ready and the feedback issue was solved. I was happy as a kid in a candy store. I returned home only to find out that my power steering pump was whining very loud and off alignment and immediately assumed it was due to the work that was performed. This was furthest from the truth, and a huge mistake on my part for the assumption. I called Clear Choice questioning the procedure only to realize there was no need to touch the power steering pump for any reason. I was now embarrassed and almost ashamed of myself for thinking they caused this issue. Prior to taking the car to Clear Choice my father in law used a repair shop, which I will not name since they are no longer in business, and the repairs they performed were trash. The guy even charged for work not performed. Jonathan and the team at Clear Choice ordered the 2 mounting bolts needed to repair my car and gave them to me at no charge (free). I was floored by the gesture and integrity they had and the desire to help me solve this issue. I have never had such a great experience dealing with a service repair shop in my life. This is a 5 star service shop from every aspect and I encourage anyone with a Lexus needing repairs to seriously consider using Clear Choice Lexus SW. Next week I will be dropping the GS off for replacement of the valve cover gaskets and spark plug tube seals and can not wait as this is the last service needed to stop the oil leak that has been present for 3 years. Thank you Clear Choice for everything! You all have made me a very happy guy and a new customer for life 👍👍

Ge
Review №57

Excellent service. Clear explanations, don’t try to sell services you don’t need. I recommend.

Ma
Review №58

I have been taking both my vehicles to Clear Choice for over a decade. I trust Johnathan and his team to service and take care of my vehicles. Their customer service and attention is friendly, professional and courteous..I have and will continue to recommend Clear Choice!!!!

Jo
Review №59

Clean, professional, polite atmosphere excellent and cost effective and time conscious

ro
Review №60

High quality service, reasonable pricing on big and small jobs. Always courteous and friendly. Loaner car at no extra cost. Enjoyable experience all around.

D
Review №61

Diron and his team ARE AWESOME! The facility was clean and prepped for social distancing. Diron was very informative and knowledgeable about his job and my car. FYI they mostly work on Lexus, Acura and Toyota but can be of assistance for certain vehicles and you will be provided the best prices and care for your car. I was given a loaner vehicle so I was not concerned about being mobile while my car was serviced. I will continue to give them my business as well as recommend their services to others. They are located off of 59 & Hilcroft right off the freeway once you u-turn. Thanks guys for an awesome experience.

Ro
Review №62

4-wheel alignment was a very pleasant experience. Good price, excellent service, nice atmosphere, clean car when I left!

Te
Review №63

Jonathan and the entire staff at Clear Choice are always professional, courteous and accommodating to their customers. I was referred by a friend a number of years ago and both of us have gone nowhere but here for all of our vehicle service needs. I’ve NEVER encountered an issue and always have confidence that they will provide a service that is quality and trustworthy. As a bonus, they even have private office space that is truly convenient if you need to take a meeting or get work done while you wait. Simply amazing place of business.

sh
Review №64

The folks at ClearChoice always treat me with first class care and do a great job on my vehicle.

Sh
Review №65

Excellent service and communication! They are extremely accommodating and explain everything they do as they go.

An
Review №66

I cannot say enough about what a wonderful experience it was to have my mothers car repaired at Clear Choice. Johnathan specifically, made it all happen so smoothly.My mother had already received some really bad news and high repair estimate on her Lexus. However, when we brought it to Clear Choice, it was clear that they really understood Lexus, and they were able to properly diagnose the car. They gave my mother a loaner, made everything stress free, AND the cost was about a half or even a third of the cost of the original estimate.I would drive across the state to have ALL of my repair work done here. Thank you!

la
Review №67

I truly appreciate the excellent customer service by the staff. They displayed a genuine concern for my particular needs and made sure they were met in a professional manner. I would highly recommend their service and business to all in the Houston area

J
Review №68

Fast service. Very polite and professional staff. They forgot to vacuum inside my car, other than that I am very pleased.

Th
Review №69

I forgot to make an appointment and decided to sit in the waiting room and complete some work. Before I can even breathe it was said what the problem was and my car was repaired. Excellent service!

Ta
Review №70

Great service and honest and fair. I wont be returning to the dealership.

Al
Review №71

Not a better place, with better mechanics and better management, to take your Lexus! Many many years of very satisfied results with these guys!

N
Review №72

I have been a customer for 8 years! You wont be disappointed. My rep is Jonathan. I have used others but always good to have that connection!

El
Review №73

Friendly, on time service and pleasant waiting area.

S
Review №74

Diron and the team provide excellent service every time I take my vehicle in!

Le
Review №75

We have been with Clear Choice since 2008 when we bought our first Lexus. That vehicle now has over 350,000 miles!!! Yes, it still has it!!We’d tell you Clear Choice excellence and attention to detail are a major reason. And they are like having family in the business.Would never take our vehicle any place else!!!

Sa
Review №76

Great place to have your Lexus maintenance. Friendly, efficient and thorough

We
Review №77

Great Customer Service!

Ap
Review №78

Excellent customer service! I am always greeted with smiles from the front desk as they are all polite and accommodating. Jonathan takes the time to answer all questions, makes you feel welcomed and appreciated! They are always timely with repairs and provide loaner car. My husband and I trust their work and will always choose the Clear Choice team!

C
Review №79

The team was friendly, fast and efficient. I was impressed that many of the customers that came in while we were waiting on our repair seemed to be quickly recognized by the entire team. Very personal service and I felt well taken car of here.

An
Review №80

I’ve been taking my Lexus here for years because they always do excellent work and their staff is exceptionally knowledgable and professional. Highly recommend.

Je
Review №81

Outstanding service. Everyone was friendly and caring. The price was phenomenal too.

El
Review №82

Clear Choice is the best place to take ones Lexus. They are honest, fair and they know what they are doing. A true pleasure with whom to work. I trust them and I wouldnt go anywhere else!

si
Review №83

Quality service and personal attention. Even though I live nearby the loaner car is a godsend. Quick response with the problem and estimate of cost. Car always clean when I get back. Stand behind their work. Last visit battery and started replaced 100% under warranty when I had not idea what was even wrong. Job always finished when promised. HIGHLY RECOMMEND.

Tr
Review №84

As always my expectations were exceeded and my service excellent ! I am fortunate to have my car maintenance done by such a professional place. Can’t recommend them highly enough. Great people, clean environment and wonderful service - oh, they washed my car too!!!!

Am
Review №85

I love Clear Choice and have been a satisfiedcustomer for more than 10 years. They are like family.

Gw
Review №86

I would like to Thank the entire Staff at Clear Choice they went above and beyond and o truly thank them for all that they have done.May God forever Bless you Merry Christmas and a Happy New Year.

To
Review №87

Top notch expert Lexus service and a better alternative than a dealer.

Ce
Review №88

Clear choice Lexus is Awesome!!! Always professional, courteous and reasonable. I drive from Friendswood to SW frwy location for my car needs. So glad I found them.

Ct
Review №89

I have a very good experiences with Clear choice services on my Lexus IS250. Until May/2020 I had an oil change there and was told I need a brake job on the rear wheel. After the job was done, my wife told me the brake was not the same as before. usually when you have a new brake pad. when you press your foot on the pedal you can feel it firms. this time it even softer than before the pad was replaced. so she afraid to drive. I contact clear choice and was told to bring the car back for checking and adjustment. Clear choice came back and told me everything is normal. Needless to say, my wife dare not drive the car any more since. My lexus is in garage with less than 200 miles since Brake job done.

Ke
Review №90

I bought a LS430 Lexus from a car service by C.C. I Mgr took time an gave me answers of past service work they performed on the car of a past customer. Thanks a Bunch.

Ki
Review №91

What a professional and fantastic experience! Highly recommend!

Ei
Review №92

On time, professional, friendly, a good value,

li
Review №93

I always receive great service here. Bryan was my service advisor, he was awesome. My SC430 is a very early model and a great car that’s needed very little maintenance until lately. It’s needed some pretty major work - radiator, water pump and timing belt, which they did for a great price and then at no charge replaced hoses and tightened other belts another shop had installed improperly.Another shop abused my trust, lied to me, and over-charged me for parts they said where OEM but turned out they were not. That was a very popular Bellaire repair shop on Bissonnet that I though was less expensive—they were not :(I won’t take my Lexus anywhere else but Clear Choice from now on. Thank you Bryan!

Is
Review №94

I always receive 5-star service from Clear Choice! Theyre honest and fair, which is why Im a loyal customer. They have great customer service, provide loaner cars, and all of their mechanics are certified with Lexus. And the icing on the cake is their work is as good as any dealership without the inflated prices. Love Clear Choice!!

Ar
Review №95

Highly recommended. Fair pricing and experienced Lexus mechanics.

Co
Review №96

Everyone at Clear Choice Independent Lexus always goes above and beyond. I’ve taken my car their since moving to Houston A few years ago and will continue to do so. The service on my vehicle is always quality and I would choose them over the local dealership every time. They are honest and do stellar work for fair prices. There’s no other choice for my Lexus’ care.

La
Review №97

I was greeted with friendly faces and pleasant attitudes! I was over an hour early for my appointment and they were able to get me in and out with no questions asked. I would highly recommend!

Ba
Review №98

This is the only place I take my 2007 Lexus. They do a great job and are very honest. I am a big fan.

Da
Review №99

The best place to have your Lexus repaired. Steve, Johnathon, and their staff have treated me like a friend. Very honest, professional, outstanding service and most of all much less expensive than Lexus dealership. I would highly recommend them. Thank you Clear Choice Lexus.

Wi
Review №100

Fast reasonably priced service from a friendly professional team.

Information
14 Photos
100 Comments
4.9 Rating
  • Address:6541 Southwest Fwy, Houston, TX 77074, United States
  • Site:https://clearchoicetexas.com/
  • Phone:+1 713-695-3987
Categories
  • Lexus dealer
  • Auto repair shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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