I visited quickly because my car was screaming oil change! I was greeted by the GM, Joshua and he got my car in the bay quickly. There wasn’t a wait. I entered the lobby and it was very clean and smelled nice. The perk was the CLEAN RESTROOM. I commended Mr. Joshua on his establishment and I will bring my vehicle back for any other needs. Keep up the great work!
Completely unprofessional, was very dismissive when I decided to not get the financing so he could pretend to repair things in my car that weren’t wrong! I had another diagnostic done at another facility and not even half of the thing he claimed were wrong with my car did they even find or say!!! I simply asked to change my headlight on the driver side, not only did he “replace” the wrong one, when I asked about the incorrect work done he got an attitude then proved he didn’t even know how to fix it correctly! I ended up changing my headlight myself in the parking lot of the facility. Will never go there again. Not sure where the other staff went but the replacements are terrible! I got an oil change and I’m curious if they even did it!! Very ghetto, do not recommend!!!!
The staff was very professional! They made me feel really good about coming to fix my car. The staff even let me know about previous damage that I don’t know about. Staff is very informative. The staff is the best part they make you feel right at home. Staff full of gentlemen. I will definitely be coming back
10 out of 10 on the customers service. Josh is so professional. I told him what i wanted done and that’s exactly what i got in a timely manner. Prices were good too !! Definitely recommending.
Joshua helped me he was very awesome and professional! this is a good shop for women to come to! You don’t have to worry about them getting over you and they were very helpful and fixed my issue and a timely manner!
The management and employees were knowledgeable and courteous with Mr in everything. The manager Josh exhibited excellent customer service. I will be coming back.
I use to go get my car fix from here all the time when I lived closer but the other day I went the and asked got a tune up and a full Inspection on my car and when I got it back I found out they hadn’t did anything to my car they made me pay 640 for my car only for it to drive worse then when I brought it in the first time. And then hadn’t even fix the things I had asked them to fix. I feel like I could have just give my money to the homeless or someone more in need of it and then I still have to pay money to get my car fixed. I asked to speck to the owners and no call back or anything. I know not to ever going there again.
They were very polite and professional plus price was right
Fast working and good perfessional people. The new owner is a perfect gentleman.
The service and professionals here are not only top notch at what they do but its also the feel of the environment that they have set which gives you that real sense and feel of comfort and assurance in knowing that they will not only fix the problem but will also keep you informed in detail along the process and each individual has their own unique approach which means whoever takes on the situation youll be in good hands regardless i can promise you that. THIS Location has left an impression on me and my family as into how a business should be conducted but also be unique and different to set a blueprint for others to follow because what they have done here is something you rarely see now days and im thankful and appreciative that God allowed me to find these guys...Give them a chance is all i can say to any of you looking for Honest and True Professionals Who Actually Care
I had a Meineke coupon in the mail and decided to try them out since they were just around the corner. The guy at the front desk was very professional and straight to the point. What I appreciate the most is that they didnt try to find other issues that were wrong with the car (like most car mechanics). I was able to get an oil change for my MINI in a reasonable time right before my road trip the next day. Very satisfied with their service and no problems with the car. Will definite go again for my next check-up.
The new Meineke shop is great! I did business at this location when the shop had another owner. When I went to have my oil changed, I found out they transferred ownership. The service was great and Brandon, the GM, was the highlight of my visit, professional, pleasant and entertaining. I will definitely be doing business there again!
I call Meineke because I was having car issue. My car was shaking and I didn’t know what was wrong with it. I was greeted so nicely and professional over the phone by a nice spoken gentleman named Brandon. Brandon made me feel like he truly cared by trying to help me diagnose my issues over the phone. He set up an appointment and I was able to come in right away. When I arrived Brandon greeted my two children and I at the door where he introduced who he was. He explained everything that was going on with my car in a way that I was able to understand, he couldn’t of been more professional and helpful. I will definitely be returning to this location,, he needs a raise!
First time here, and the manager Josh was awesome. I will definitely be back! Thank you again Josh!
By far the worst car repair experience I have ever encountered. Fixed a burnt out head light for over $150 and it went out again less than a month later. Went in at 8am on a Friday (they open at 8am) and sat in the parking lot for 30 minutes until 8:30am and still no one showed up. Showed up again at 8am on Tuesday the following week, same thing. This is a joke of a business and I would be embarrassed to be the owner and manager. Complete waste of time and the biggest joke of a national chain of all time. Do yourself a favor and never go to this garbage establishment.
This is the place you wanna come to if you’re looking for honest hard workers. Not only did the mechanic fix my issue he educated me as well. Brandon is who I dealt with and he went above and beyond for me.
Great experience!Super fast service and professional staff
The people at Meineke on Kirkwood were extremely helpful. Once they got my car up on the lift, they brought me out and showed me what was going on. They did a great job explaining my options were and what I needed. I’ll be back!
My car would not crank, then mysteriously cranked. I was here from Mississippi wondering how could I get my car taken care of so that I can get back home before the weekend. Took it to Meineke on Kirkwood in Houston TX to have diagnostic work to see what the problem was. The staff at Meineke on Kirkwood in Houston TX were very professional and made me feel at ease that they could assist me. After diagnosing and explaining what the problem was, my options were given to me. They put a new starter on my car, checked to make sure everything was ok and I was on my way. Thanks to the Meineke on Kirkwood in Houston TX.
If your car needs repair and you go here you will be very disappointed. They will sell you things you dont need and ignore what you do need....you have been warned
The team here was great! They explained everything thoroughly and honestly and had to send someone in their own car to pickup a part needed for our repair job. Will definitely return.
The General Manager Joshua was the best, he is very knowledgeable and honest….This is my new go to place for auto repair!!!
Brandon & Korey are all about taking care of you car as needed, as past as possible and at very reasonable prices. They will explain to you clearly and give you a cost estimate for you to approve before any work is done, and they are definitely NOT into inventing unnecessary repairs or reasons to make you spend more.
Front desk manager was very professional and courteous; explaining everything that needed to be done and how long it would take. I would highly recommend thuu it s location to anyone.
Brought my car for a diagnostic and Joshua didnt waste anytime telling me what was wrong and was very honest about pricing and advice on what to do next to fix my vehicle.
Great and fast service. Brandon and Kory got me in and out fast on a Saturday morning !
Got a flat tire due to the construction on Kirkwood, luckily I was close to Meineke. Pulled in and they were all very nice and helped get my tire patched up. Took less than 30 minutes and they did a good job. Thank you so much!
Zero star for customer service & Quality work
They were very professional, handled business very well, I’m all the way from Georgia but was treated like I was in my hometown, I highly recommend 🦾
I will not come back again. Meineke lost our family business because of this This location has the worste employees ever.
Guys did a great job. Use of time was excellent they didnt excellent job and the price was right thank you! Would highly recommend
I was really Impressed with their professionalism The manager Brandon w very friendly and knowledgeable. I will come back and recommend them as well.
I really dont know how they still open for business. very ruede, and very expensive.
First in i was greeted with familiarity and the GM “Joshua” went beyond helpful when i asked questions that didnt really concern the original reason i came i plan to come back here to handle my other service needs
GENERAL MANAGER JOSHUA WAS ABSOLUTELY WONDERFUL AND STAY LATE JUST FOR ME‼️
Very bad experiance. Will never come back here
The service there is always friendly and very quick.
Avoid this mechanic shop. I will Never come back here again.
Worst experience ever. If I can give -5 star I would
Brandon and the crew there was great! Worked together as a Team, with good communication!
Very bad service. Very high prices. Avoid this place.
Very nice guys! & professional they did a great job on my car! Will come back 🙂
Becarful from this place. Specially Jashua
The workers are very professional, do not make you feel like your not welcome, very thorough and keep you updated throughout the service. The service was quick and the prices are great too, will definitely come to visit for any future services
Awful customer Service and outrageous prices.
They had me in and out in 30 minutes, change the rotor and my car is not shaking anymore when I break. To be honest I probably would have been out quicker then 30 minutes but we had to wait on the part to come in. Overall very knowledgeable good service.
Very knowledgeable, friendly, and fast service. Brandon helped me.... thank you for your kind service.
I Will never come Back here.
I mean it was All right, I think I’ll chose somebody else in the future process though.
Great service. Fast and reliable.
Very good auto shop to take your car to. Very reliable and professional!
Very bad customer service. I Will never go back to this location.
Dont trust this place. Save Money and go any where but not here.
They have no provisional tech...they need more experience
Quick and professional service. I will get all my oil changes done there.
They are the best yall keep up the good job guys
Extreme rude and dishonest auto repair Shop.
Joshua, Brandon,And Marcos all did good work!!! They found the issue with my AC unit and diagnosed the window door issue I had. I will be returning back to get my window motor issue repaired.Thank you for th services gentleman💯!!!
Joshua was helpful and considerate!
Great service very friendly and no long wait your in and out
Fast and great work
Don’t trust this place. Stay a way
Honest competent service.
The owner is committed to your safety and satisfaction!
IF YOU ARE A WOMAN, AVOID THIS PLACE.
Wonderful Service Quick and Good Customer Service
Dont trust this place.
Really rude Customer service.
Not a trusted place to go to.
Good service
Great
Joshua was amazing....Thanks Meineke I’m a new customer!!!
Very good service, my friend brought her car alignment and balancing and they gave her excellent service and customer service.
Bad customer serviceI do not recommend this place