user
SleepChek Mattress Store Howell
4193 E Grand River Ave, Howell, MI 48843, United States
Appearance
SleepChek Mattress Store Howell
Comments
Am
Review №1

Most personable and knowledgeable! Purchased my king mattress and several sheet sets that are the softest I have ever felt. Thank you for being so awesome!

To
Review №2

Im really happy about the mattress I bought at SleepChek. Its a Bravura Encore Firm. I was concerned about off gassing and was assured that there would be none. There wasnt. I put my nose right up to the mattress on delivery and there was no spe. I was concerned about dust mites, so I bought a dust mite encasement on line. Dont do what I did which, was that, after I got the encasement on, I realized that I needed the code from the side of the mattress, in order to register for the warranty. Also I measured the mattress depth at 14, but sheets which are supposed to fit up to 16 were too small. Apparently the mattress will need extra large sheets. I mention hoping to save other people from an extra trip to the store. The delivery was exactly what was promised and the mattress is extremely comfortable.

Va
Review №3

This is only my second Google review ever. I was not looking forward to buying a new mattress: too many options, I know very little about them, pushy salespeople, how do I really know if I’ll like it, etc....!I went into SleepChek on an quiet weekday and was thankful to be the only customer there at that time.Paul (owner/salesman) greeted me and asked what I was looking for. He showed me a few mattresses, gave me the details of each, handed me their sale flyer, told me to lie down and see how they feel, then let me do my thing (look up mattresses on my phone, see how my back felt, etc).I asked Paul *so* many questions about mattresses!!! He answered every single one, and then some. He was patient, very knowledgeable, helpful, and not at all pushy. I swear I think I was in there for over an hour. 😂I genuinely felt that he wanted me to have a quality mattress and make a good decision.I wasn’t planning to buy a mattress today, but Paul was so great, I went out to my car and then decided to go back in and make the purchase.He gave me a great deal and we even chatted about kids, family, etc. Free next day delivery, too! Woot!I told him I am very picky about customer service and will absolutely tell my friends and family to see him for a mattress!!!Thank you, Paul. Genuinely. I know this review is long and sounds sappy, but it’s just the way I am. I’m grateful and can not wait to sleep on my new “luxury” mattress that I got for a steal! 🤩I made a very good choice today. Feeling great!

Sw
Review №4

Great customer service is hard to find in times like these. However SleepChek delivered excellent customer care and service. I would highly recommend this establishment.

Ch
Review №5

Had terrific service in the store! Bought four mattresses and was super happy with the prices/value! Delivery team was fast, polite and safe. They kept their masks on and even took their shoes off at the door! Great all around experience!

Jo
Review №6

I am very pleased with service I was shown just what I could afford was given info I needed quick and easy Ann was very nice arranged next day delivery and delivery men were very pleasant and quick but careful Thanks Ann

Br
Review №7

Had what i needed at a very fair price efficiency at the top in and out with exactly what I needed five-star customer courtesy

Mi
Review №8

Great Local Mattress Store. Purchased a King Mattress and a Full size for our Daughters FIRST EVER MATTRESS. We love the bed, amazing what a new mattress does for your life!!! Also my daughter is happy to have the perfect BIG GIRL bed in her room. Thanks Paul and everyone else at SleepChek!!!! Way better deal than some other stores we shopped

GG
Review №9

Could not be happier with the service and bed we bought. Called Paul on a Sunday afternoon when a family member with medical needs joined our house. We were able to get a great bed and adjustable frame delivered that day and Paul was kind enough to offer to set it up for us. We will most certainly be back for all of our future mattress needs.

gt
Review №10

Very nice people great service took time to explain everything about different mattresses no need to shop anywhere else

Br
Review №11

Dwayne helped my wife and I pick out a great mattress and a very competitive price. Enjoyable sales experience with no pressure and no bs tactics. Paul and Ann went out of their way to make a difficult delivery situation work. Very impressed with their operation and happy to support a good local family owned business.

Ri
Review №12

Great customer service from Paul and Ann .We love the mattressDelivery was on time, appreciate the help and service from delivery guys thank you again

je
Review №13

Great service, very nice woman that works there! Received great deals on a mattress’s and pillow even, and they helped us take it to the car . We went to loves furniture next door to try it out and the service was terrible ! Will do our business here.

Ka
Review №14

Went to several stores and this place was awesome. No pressure, great explanations and really did get a great deal.

Ch
Review №15

Great experience, everyone I have interacted with at this company is very personable and helpful.Originally ordered a mattress that was probably too soft for my needs, after a year it began to break down in the middle, I sent in pictures and they warrantied my mattress without any problem while allowing me to upgrade to a mattress that better fit my needs.I would absolutely purchase a bed from SleepChek again in the future.

Mi
Review №16

Friendly Top notch service. Very knowledgeable to help me make the right choice. Thanks Paul.

Ro
Review №17

Very nice people to deal with. No high pressure, no gimmicks or games. Excellent service, honest.Their prices are more than competitive, there is no reason to shop them, simply go there and be done with it.You will be more than taken care of. Local business owner.This is our second purchase from Paul, I did shop before going there, but no one comes close to the service he is willing and is able to deliver.

Ky
Review №18

If I could give 10 stars I would! This place is awesome! Has a lot of variety, is very honest and doesnt try and sell you! We purchased 2 mattresses for our kids, prices were amazing for quality of mattress we purchased. I honestly can say enough good things and could go on and on about our terrific experience. Lifetime customer from now on! If you are needing a mattress this is the place to go!!!

Ry
Review №19

3rd experience with them, flawless transaction. Will do business with again

Da
Review №20

The selection was great. The prices were better than Pure Sleep. The service and knowledge base at the store far exceeded anything at Art Van. Didnt have to put up with the pressure selling either. Had my mattress for three years now and still love it. If your looking for a great mattress experience, stop here!! Just a great, locally-owned, service-oriented business in the community.

Be
Review №21

The helpful staff made it easy and the mattresses are outstanding.

Ka
Review №22

Great place if you are looking for a new mattress. Great staff and products! You wont need to look anywhere else 🙂

Da
Review №23

Paul is great! Best in the Livingston area. He knows his stuff, and not a typical “sales person”. Really took the extra time to make sure we got the right mattress.

Al
Review №24

Made purchasing a mattress so easy! Such a great and seamless experience- no sales gimmicks or pressure. Dwayne is the best! Should have went here sooner! Will definitely be recommending you guys!

Br
Review №25

Paul and Ann saved us over $300 on our mattress purchase over other sellers! They are a great business! We went to at least four other mattress sellers and felt like we were at shady used car dealerships at all of them. We were so relieved with the friendly, honest and professional service at this store!

Ma
Review №26

Made a purchase over Memorial Day weekend and everything went perfect. SleepCheck did what they said they were going to do and delivered on time at a great price. Also was able to buy a USA-made product -who could ask for anything more? I will be buying my next mattress here as well. Great people to deal with! 😀

Ja
Review №27

After going to a few other stores I wound up at SleepChek. I think the owners wife (Ann) helped me. The overall experience dealing with a local store was really great. Everyone was very friendly and really new a lot about the mattresses. Cant wait to get mine delivered tomorrow.I will definitely go back.James J.

Al
Review №28

SleepChek offered a family friendly experience. They spent the time to inform us on what mattresses would offer the best comfort to our guests at our resort and meet our budget. The response at our resort has been excellent. Thank you for the excellent service.

Ch
Review №29

Weve known that we needed a new mattress for awhile, and we are so happy to have shopped at SleepChek. Paul made deciding on the perfect mattress an easy process. The customer service and pricing were excellent. Our mattress will be delivered tomorrow and I cant wait!

Jo
Review №30

Paul and his whole crew were fantastic very knowledgeable no pressure and definitely know their business!!! Mattresses are fantastic, delivered on time and with great care.

Th
Review №31

Would definitely recommend this to anyone looking for a mattress ! Paul was so accommodating to my budget of 400$! And even threw in a free pair of 70$ sheets. Thank you so much Paul and thank you to Tom and Dwayne for delivering the mattress the same day of purchase.

De
Review №32

Bought 2 beds, frames and pillows that are like heaven! Very happy with the non-pressured sales and think I dealt with the owner. Very helpful and patient as I made up my mind. Liked dealing with a small business owner who knew what they were talking about and not some commissioned crazy sales rep.

Ka
Review №33

This is a fantastic mattress store! We worked with Paul and were thrilled with his service, selection and prices. He was so helpful and not pushy at all...Look no further if you need a mattress!

Ke
Review №34

Highly recommend this place. Got a great deal, both of the workers who I think are the owners were great to deal with. I got my bed purchased and delivered on the same day. Amazing service

Ta
Review №35

We had a wonderful experience at Sleepchek! Ann was very knowledgeable and so very kind. We ended up with a great deal and we are loving our mattress! We couldn’t have asked for better service. We have already recommended Sleepchek and will continue to do so!

Ka
Review №36

Paul is a great guy- he and Dwayne are so accommodating and patient! They aim to please and deliver quality service and product.... we love our new mattress and sheets!

Ju
Review №37

Great mattress for the low price.

Ka
Review №38

I just love the mattress that I bought at this store. The people were helpful and the prices were great. I would recommend Sleep Check to everyone.

Ke
Review №39

This is the only mattress store I will ever go to. They saved me $800.00 vs going to Art Van. Mattress are all they sell and that is why they are the best!

Jo
Review №40

I absolutely love my new mattress. With my new mattress Ive been sleeping better than I ever have before! The sales staff was very helpful in picking out the perfect mattress for me.

Je
Review №41

Had a wonderful experience at sleep chek! It was or second stop of the day after checking out prices and deals at other competitors. We really appreciated the straight forward answers, great detail of product and the perfect amount of space! As someone who works in sales I was very appreciative of the space we were given to think and browse but always felt as if we were being helped. No, second closer walking up as you would get at Gardner white or Art Van to give you that pushy salesman like feel. Paul was very respective of our budget and worked to to stay in our price point, yet gave great recommendations. The woman who checked us out at the counter was very throughou and kind. We highly recommend this establishment and will refer friends and family! Thanks for the help and we cannot wait to receive our new mattress next week!

Ka
Review №42

Ann was helpful but not intrusive.

Dr
Review №43

Bought a mattress today from owners Paul and Ann at Sleep Chek Howell, they were a pleasure to work with. No pressure at all and the store is nice, big and clean with a big selection on the floor to choose from. I chose the Medicoil HD 5000 pillow top it is a beast of a mattress. Best mattress store I have been too, would definitely buy from them again in the future.

An
Review №44

Paul was great in explaining​ the mattress selection in the store and helped us pick the right one, and he came out and delivered our he and his guys were awesome thanks Paul and sleep check I will recommend to my friends

Bl
Review №45

We met with Paul. He cut us a great deal, and provided a great experience for my wife and Is first time buying a bed.

Bb
Review №46

Went to shop here for a new mattress. Owner and wife were VERY pushy, just like Art Van or anywhere else I went except for places like Sears. But owner was VERY rude, sending me threatening emails, etc. I couldnt believe this was happening... coming from a small business owner in our hometown! Stay away. They are weird and they are rude!

Da
Review №47

Most helpful people. Ill be back.

an
Review №48

I would NOT recommend buying a mattress from this company. The customer experience was horrible. The owner of the business was extremely rude and condescending as we were trying to work out an issue. I usually dont post reviews but felt compelled to warn buyers of how awful this experience was and to consider going to their competitors across to the street who are pleasant and will work with any of your concerns. Im surprised small business owners dont treat their customers with more respect as social media may not work in their favor. Buyers beware and consider any other place to find a mattress!!!!

Da
Review №49

Great place to get mattress

Ga
Review №50

Very helpful and knowledgeable.

Kr
Review №51

Above and beyond!

Pa
Review №52

Paul the owner is the man to see

Information
73 Photos
52 Comments
4.8 Rating
  • Address:4193 E Grand River Ave, Howell, MI 48843, United States
  • Site:http://sleepchek.com/
  • Phone:+1 517-376-6311
Categories
  • Mattress store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:11AM–4PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
Similar organizations