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US Mattress - Howell
4050 Grand River Ave, Howell, MI 48843, United States
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US Mattress - Howell

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Jo
Review №1

Excellent service, very professional, very helpful and knowledgeable staff! I will buy every mattress I ever need from US-Mattress.!! In a world of too many places selling mattresses they are truly professionals you can trust with the best quality name brands.

Ba
Review №2

I was interested in a Serta Perfect Sleeper mattresses for our home. Mike H was able to answer questions regarding delivery of mattresses white glove vs contactless, date and timeframes, and inspect of mattresses upon delivery including contacting customer service. Mike also informed us of sales of mattresses and how it could best meet our needs. Thank you so much for your professionalism. Barbara Ebert

La
Review №3

US Mattress was a great place to shop! I stopped in and had a wonderful experience with Mike M. He was friendly, personable, and so knowledgeable. I never felt pressured to buy any particular product. He took his time and was very patient with me. After I left, he sent me an email with links to the mattresses I was interested in. The next day I took my reluctant husband in for the same experience and he was absolutely taken with Mike and his unique sales approach. We look forward to enjoying our new mattress and we hope our guests will feel comfy when they come to visit also. Thanks Mike!! We’ll be sure to send our family and friends your way!

Ji
Review №4

The salesman Mike M is very knowledgeable in the products he carries. He tries to find you the best mattress for you and your budget! He doesn’t try to push you into buying a mattress either. Very personable and easy to get along with.

Su
Review №5

Mike listens! He is knowledgeable and professional and there was zero pressure. I bought a mattress and when it is time to replace another one, I’ll definitely be buying from this store.

Ju
Review №6

We were met with an introduction and handshake at the door. Mike and his boss were quite the gentlemen and were very good salesmen - knowledgeable. Mike was quite entertaining. The US Mattress showroom was very neat and clean. I would purchase from them again.

Br
Review №7

Mike was awesome and knowledgeable. Was in and out with a bed in about a half hour! No pressure at all and very helpful with my selection based off of what i was looking for. Great service and stellar salesmanship!

Jo
Review №8

Knowledgeable & friendly. Great price and made in the USA!! We were referred by family who currently have a JoyBed after they had spent a ton of money on other mattresses. A++

Ga
Review №9

Mike could not of been better . Great with helping me pick out a mattress. Would recommend to anyone looking for a mattress to see Mike Herbst.

Da
Review №10

I have had my mattress for over a year now, and have seen significant improvement in quality of sleep! Mike at the Howell store was fantastic to work with.

Je
Review №11

Mike was very knowledgeable and the store was impeccably clean. With a mattress store on every corner in town, US Mattress was by far the best. The prices were great and the selection couldn’t be beat. I would highly recommend!

Ma
Review №12

Great selection. Got a Simmons with Certi-Pur foam, like to avoid nasty chemicals where I can. I also like the fact that I can speak to a real person. Mike answered all of my questions and was helpful in choosing the mattress. I have been in the store before to try them out, which was really helpful in determining the softness number that I like.

Jo
Review №13

Visited the store in Howell and was pleasantly surprised at the great customer service by the sales person Mike. I had a picture of the label off our old mattress we loved and he was able to find us a mattress like it therefore we purchased it. We really appreciated Mike taking the time he did with us. I would recommend this store. Thank you!

Br
Review №14

We walked in to find a new mattress and Michael H. was great. He helped us figure out which style mattress we wanted and guided us to pick out the correct softness for our needs. Waiting for it to be delivered but overall great experience.

Ja
Review №15

Relaxed atmosphere. Sales person gave me time to think about my purchase snd was very knowledgeable. Highly recommend this store!

ro
Review №16

Great experience shopping for new bed. No pressure, lots of info, and a good deal. Great choices on the floor.

Ki
Review №17

Very knowledgeable staff, took his time explaining everything and helped me pick the mattress I really needed. I would refer anyone who needed a new mattress to this business.

We
Review №18

I have purchased several mattresses from US Mattress and never been disappointed. They have good prices and free shipping. I have always had good service and been very happy with what I bought.

Is
Review №19

This is a great place to shop and buy. Very fair and sensible company. I give them my highest recommendation. It is refreshing to see am honest mattress store out there.

Ml
Review №20

This is the 4th mattress that I have ordered with Mike’s assistance. He is not only such a nice person to work with but very knowledgeable about their products. I recommend Mike and US Mattress as they are still providing fantastic customer service in a time where supply and demand does not give much reason to.Thank you to Mike and I have one more room to finish so you will be hearing back soon!

Ja
Review №21

Great communication! Sent text with contact info after first conversation, Quick response to voicemail message, helpful and well informed.

Ch
Review №22

I received an education this weekend. I had no idea about mattresses. Mike and Mike were so very helpful. I would recommend this business to all who are in need of the best mattress.Thank you for all your help,Cheryl Rollins

ma
Review №23

Mike was very helpful in price matching and explaining the products. He was available and gave us time to do our research before purchasing.This is the first time I have used an online service for such an expensive product I am hoping that it all goes well and if I need anything customer service is as helpful as the sales person Mike.

Tr
Review №24

My wife and I came into this store in hopes of finding the right mattress for us. Mike greeted us at the door and gave a “no pressure” feeling about our visit. He asked us questions and answered our questions. Which led us to the type of mattress, pillows and bed frame we were looking for. The knowledge that Mike has, when it comes to getting you into the right bed, is outstanding. He makes you feel good about the purchase you are making, like a mother hen protecting her baby chicks. I know we will be back to deal with Mike for any of our mattress needs.

Ky
Review №25

Mike Herbst was super nice and got me exactly what I wanted SAME DAY! He was patient and honest with all my questions! Highly recommend.

Ki
Review №26

Both salesmen were awesome! They are both named Mike so there was no confusion. Helpful and knowledgeable. Yes, we bought a Sterns and Foster and an adjustable base.

da
Review №27

My mom and I went to the howell US mattress store and We were helped by Michael with a warranty claim. He was very helpful and knowledgeable even though we couldnt get the mattress from him. Very fun to talk too and had a very welcoming personality. Michael 2024!

Jo
Review №28

We walked inside the store where we were greeted immediately! We had no idea what type of mattress we were looking for and Mike helped us figure everything out. He took his time with us without being pushy which is very important to us. We have baught several mattresses in the last five years and have hated the outcome of all of them. We shared with Mike that we were warm sleepers and Mike showed us the cool tempurpedic brand beds. We got to try all the settings! We immediately could tell this was the brand of beds for us. He demonstrated how the bed worked and how much cooler we would sleep at night! I loved the bonus of the bed being able to move up and down for TV watching!! No matter where we move our tv too this bed will work with these adjustments! We decided on the soft mattress and we used to always sleep on medium firm, through Mikes demonstration we learned that was all wrong for us. Nobody has ever taken the time to show us all the differences in beds! We left the store feeling so happy and excited to get our bed within the month!! We also upgraded from a queen size to a king size bed so our puppy can sleep with us more as he grows! Thank you US Mattress and Mike for the amazing help today!

Ju
Review №29

Was very professional easy to work with to find my need and price range great help that Mr. Herbst

Wi
Review №30

Michael has been very helpful from beginning to end. He made me feel comfortable and he is very knowledgeable with Tempurpedic mattress.Thank you,willie

Au
Review №31

Great customer service, and easy pick up. Great price, too!

Do
Review №32

Joe was great. I wasn’t sure what I wanted and he helped me narrow it down. He was patient and great to work with. Very knowledgeable. I would highly recommend him and US Mattress in Howell.

Lo
Review №33

Mike was I incredibly knowledgeable and helpful. Spent an hour helping me with everything. Highly recommend

Ke
Review №34

Shopped at US Mattress in Howell this weekend. I was amazed at the selection of mattresses we saw and the service that we received. Joe was very courteous, knowledgeable, and helpful during the whole process. We walked away knowing we made the best choice of mattress for us. Excited for it to be delivered so I can finally get some good ZzzZZs. We will definitely shop again with US Mattress in the future.

al
Review №35

Great deal on a mattress and adjustable bed frame. Service, via Mike, was excellent! Informative, friendly, and efficient. Was very knowledgeable. Don’t shop at furniture stores for your mattress, shop at a mattress store! Hope the delivery is as efficient.

Ja
Review №36

Fast. Friendly. Efficient. Knowledgeable. Made an easy quick experience. Great prices as well. Skip the neighboring stores. This is the place to go.

Je
Review №37

Mike h was very helpful and knew his stiff.

Th
Review №38

Top notch service from staff. Explained answers to questions we had from online research clearly. Showed us multiple mattresses and gave us a great financing option. Looking forward to our new mattress to be delivered!

De
Review №39

Mike and Joe were excellent with helping me find the correct mattress. They were always in contact with me about any questions I had and very helpful from a knowledge standpoint. I had visited a few other places about pillows and mattresses but they were not nearly as helpful or as courteous as Mike and Joe. Very pleasant and comfortable experience working with the both of them. Thanks again guys!

Ma
Review №40

In store the experience with sales, Mike, was excellent. I was told 2 weeks at most for my delivery since my mattress was in stock. Between the warehouse and delivery....they have NO clue!! I’m told now my mattress will be delivered next week making it 4 weeks!!! That is if it shows!! People weren’t even returning my calls until week 3. I tried to cancel but “would be charged”. So I guess I’ll keep sleeping on my couch and hope it shows up some day! The ONLY reason it’s a 2 star is due to your sales dept.

Le
Review №41

Great experience. Sales person was awesome. Great delivery. Would recommend them for a matterest.

Jo
Review №42

When you go in talk with Joe. He was very knowledgeable on what youre getting. Gave us a good idea on what we would be purchasing and just overall made it very easy for us to come to a decision. Highly recommend going here!

Ev
Review №43

Very good experience here with the staff.After being assisted by Mike, I made my purchase feeling informed and excited! I would recommend anyone to come here to do business!

Ja
Review №44

Shopping for a mattress has always been stressful and time consuming to find the right fit for the right price, But with Mike McGarry at Howell US MATTRESS this was not my experience. As soon as I entered the store I was greeted kindly by Mike. Keep in mind I’m one of those people that does not want a salesmen following me around and trying to push a bunch of products on me so I was pleasantly surprised when he approached me and shared a quick, helpful (informative) method of figuring out what comfort level I am at by an easy number scale of firm to soft. After the quick bit of information he then let me know that he would be here for me for any question I may have and encouraged me to take my time and try them all out while giving me space and privacy. Once I narrowed it down to what I liked it was time to discuss options and pricing so I approached Mike And let him know I’m ready for his input and he gave me his undivided attention...... never have I met someone more knowledgeable of sleeping styles, comforts, proper sizing......and the products and accessories that bring the experience to life all while keeping your budget in mind. Walking in there I knew nothing more than the sizes (twin-king) and left here not only understanding all my options but I knew MY personalized sleeping that I desire. it’s the first time I have ever walked out of a store after making a (bigger) purchase where I didn’t have buyers remorse. I knew that not only was I getting the product that I want and need but also getting the BEST DEAL. The mattress and accessories arrived ON TIME and was delivered and installed by a thorough and knowledgeable team. Needless to say I’ve had the best sleep of my life since I visited Mike McGarry and Howell US Mattress....back does not hurt....I’m over here Counting sheep.....I have and will recommend to ANYBODY looking to LEVEL UP their sleep and comfort. Call MIke the mattress King.....he’s got your back....he’s got your sleep

Pa
Review №45

Mattress shopping has been so overwhelming until I walked into the Howell US Mattress store. My salesperson, Joe, was very knowledgeable, answered questions. No high pressure! I’m looking forward to delivery of my mattress. Thanks again, Joe, for the great customer service!

Da
Review №46

Mike was exceptional to work with. He was patient with us and very knowledgeable about his products and able to match them to meet our needs. We highly recommend Mike and US Mattress.

Je
Review №47

The sales reps were very nice and super informative on which kind of mattress I needed. I feel confident in my purchase and I would recommend this store to anyone looking for a new mattress because the customer service was really great :)

Le
Review №48

Great matterest. Quick delivery. Great knowledgable sales people.

Sh
Review №49

Joe was very helpful and patient. I brought my measurements and he helped with with everything. Even though it was alittle busy I had very good service and he was very thorough.

Ry
Review №50

Joe made the mattress selection and purchase process very easy. Highly knowledgeable, great selection, and a low-pressure environment. I definitely recommend US Mattress if you are in the market for a new mattress.

Me
Review №51

Employees are so kind and helpful!

Pa
Review №52

I went to the US Mattress store which was very clean and organized. I was very impressed with my sales person Joe Hiller at the Howell Michigan store. The mattress we wanted was not on sale at the time, I gave him my information and he called me back the very next week to let me know the one I was wanting just went on a President day sale, saving me hundreds of dollars. I can’t wait to be sleeping in comfort.Thanks Joe.Paul

Br
Review №53

Great service, great prices, great experience for first time mattress buyers!

Ch
Review №54

Mike took great care of us through multiple orders, changes and changed delivery locations. Appreciate his assistance and follow-up. Would work with him/them again!

Ry
Review №55

Just bought a mattress from you guys Im super happy with the process and how easy it was, Mike was super helpful and knowledgeable about the product and I couldnt be happier with my purchase. I highly recommend coming to us mattress if you are looking for a bed!

Ad
Review №56

Mike was super helpful and knowledgeable. He made my first mattress purchase a breeze. I highly recommend them.

Mo
Review №57

I got help from joe and he was very sweet, patient, informative and helpful. He found every bed that would be perfect for me and had the most comfortable fit and there’s so many options in store and online.

Be
Review №58

Great experience! Knowledgeable and friendly sales staff!

Da
Review №59

The employee John was very helpful in helping pick out a bed for me. He went out of his way and was very knowledgeable about their products.Thanks,David

Gr
Review №60

Great service and advice for mattress. Great product and people.

Sc
Review №61

Great experience. Our salesperson, Joe, was very helpful and knowledgeable. Great selection and we are very excited to be getting our new mattress!

Ma
Review №62

Brenden made my purchase so easy - he was knowledgeable, helpful and courteous. I am very glad I chose to make my mattress purchase thru US Mattress!

Je
Review №63

Branden and Mike did a great job finding us the mattress we wanted!

Ka
Review №64

Mike was great to work with. Very informative, knowledgeable and helpful. Highly recommend this store.

Da
Review №65

Joe was very helpful and courteous and answered all of our questions. We had a very easy buying experience. Thank you.

M
Review №66

I wasnt sure exactly what I wanted when I walked in but Mike took the time to listen and help me figure out the perfect matress and adjustable base combination. Ill be back.Thanks Mike!

Gu
Review №67

Fast and great service.

Pa
Review №68

Friendly fast service.

Bi
Review №69

Great place to shop Joe was excellent in helping us very good prices would definitely recommend to friends and family...

C
Review №70

Mike and Joe were very knowledgeable and helpful. Would definitely recommend US Mattress-Howell.

Ki
Review №71

Mike was Awesome, great customer service

Ho
Review №72

Joe was knowledgeable and helpful. Very happy with the process.

Ni
Review №73

Helpful and friendly staff

Ye
Review №74

Shop is ok, stuff too..delivery takes forever

Er
Review №75

Mike is the mattress man that mattress CAN.

Ju
Review №76

Great Experience!

Mi
Review №77

Very friendly and knowledgeable, overall a great experience!

ph
Review №78

I would highly recommend US Mattress. Mike M. was awesome. He was extremely helpful. I was completely satisfied when I left the store.

Information
17 Photos
78 Comments
Rating
  • Address:4050 Grand River Ave, Howell, MI 48843, United States
  • Site:https://us-mattress.com/howell-store.html
  • Phone:+1 517-225-5410
Categories
  • Mattress store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–5PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
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