Michael and Dr Yeung were professional and very thoughtful..I needed new contacts and they were able to prescribe and fix my vision. Brianna was very professional as well..If you need anything eye related make an appointment at TSO Humble..
I always have a good experience here. Right now they are under construction but that doesn’t stop them from providing quality service.
I love this TSO and their services and staff because the doctor makes sure I know everything about my sight and thoroughly explains what’s going on. Everyone in the office is so nice and inviting! Thank yall so much 💕
Dr. Simon Yeung is ***amazing***!!! I didnt know I was running around in terrible contacts. I thought it was just my terrible eyesight. I put in the first contact and was amazed. I put in the second and was awestruck, just staring at things all over the office. I will be coming back. Im willing to drive 90 minutes. Hes an excellent optometrist!
I have been coming here for several years now and I e never had any problem with the staff of doctors. I would definitely recommend this place to anyone who needs eye care, Dr.Yeung is the guy.
TSO is very good and professional! i’ve been going here for many years for glasses and contacts and i haven’t had a problem.
Good service I have been coming since 2012 and have good deals nothing compare like other places I paid for 2 pair of eyeglasses for a regular price I’m so happy with my purchase
Had an amazing experience with all staff! Very polite, attentive. Very clean! Was attended in a timely fashion! Definitely recommend to everyone!
This location was very clean!!! Everything was wiped down and clean for me. Dr. Simon Young explained everything to me and told me what would work best in a pair of glasses for me. Michael helped me pick out the perfect pair and was very knowledgeable about the different add ons for my glasses. Great location!
The doctor that helped me was great and patient with me. He was good at explaining his process and letting me know of any concerns. I was going to a different doctor but couldnt after changing insurances and was skeptical to go anywhere else since he was the one who found the problems in my eyes. However, the doctor at Texas State Optical made me feel very comfortable. They also have a lot of stylish frames at a lower cost than I expected. I was really nervous to go to the appointment because Ive been quarantined for months and I really cannot get sick due to being high risk. The techs made sure to wipe down all of the equipment and keep their distance. I had the male technician help me pick out the best glasses for my face and told him he was doing my boyfriends job since he couldnt come in with me, lol. He did a wonderful job and was honest, which I appreciated. :)
I love this dr! I have seen him since I first started wearing glasses in 2nd grade! His staff are also very kind and welcoming. I highly recommend this office for all your eye needs!
Very thorough. Good quality service and friendly staff. Very knowledgeable. Im glad I found a great eye doctor as I am new to houston. I recommend to anyone.
The dr is great and nurses are caring
Dr. Simon Yeung took really good care of me and explained everything to me. Michael’s customer service was sooo awesome!!! He made sure my glasses were the way I wanted and they were very reasonable. I Love it here!!!!
Amazing service, quick precessional, and extremely helpful. I’ve been coming here for over 5 years and love the staff. ( in addition there COVID-19 precautions are superb ; and they have plenty of space to spread the staff and customers as well )
Very friendly staff and answers all my questions and Dr Simon was very helpful and took good care of me. One of the best experiences I have had at an eye doctors appointment and will definitely go back again.🙂🤗🤗
I was in search of a new eye doctor, so I go to my insurance website and found TSO Humble. I check out the website and decided to make an appointment.Everyone was professional andfdly and friendly. The doctor explained everything . Michelle was the best on explaining before and helped me pick me flasses
It was my first time coming to Texas State Optical in Humble and it was the best decision I’ve ever made! The doctor and staff were so outstanding and assisted me with the upmost respect and genuine care! Everything was so clean and sanitary, they took the correct precautions that made me feel safe and comfortable! Thank y’all so much! 10/10 recommend and I will be coming back!
Very experienced and professional people, very neat locations.
Staff very friendly answered all my questions. The doctor explains everything to u the facility is neat and clean. I absolutely love the doctor and staff. They are here to help you n they make u feel like family
Dr. Young is great! I travelled from out of state to see him since no one has been as good in my new area!
Really clean place, and super nice doctor also the ladies in the front were super nice too !
I have been coming here for many years and I can say that everyone here is just so nice. During this pandemic they make sure that they take the necessary precautions to keep everyone safe and it is very comforting. You understand everything they tell you and are happy to help if you have any questions.
This TSO Location is very thorough and clean. It was a fairly quick process to get exam and contacts. Will come again
Dr. Young was very helpful and helped me understand what I needed. The staff was very nice and helpful. Great place to come get a checkup! They worked fast and made me feel very welcomed.
Its a great place. I came in with very little time and no appointment and left in less than an hour with a 2 prescription lenses. Not a hassle. Will definitely come back.
Thank you for helping me, very professional, clean and wit Covid here they sanitized everything.
I have been coming to this location to see Dr. Simon Yeung for over 10 years. He explains everything thoroughly and makes me feel very comfortable throughout the process. I highly recommend this location.
The place is very cleanVery professionalLove the place over all
Everyone was really nice and things were explained very clearly. It was really clean and the staff took extra time to sanitize between patients. Great experience!
If I could give TSO-Humble 0 stars I would. I went in to them because my regular optometrist didnt have any openings for almost a month. The initial visit was not great but it wasnt horrible either. I was fitted for contacts and was told I was ordering a 1 year supply. When I went in to pick up the contacts almost 3 weeks later I asked for a copy of my prescription when I arrived. The receptionist told me I needed authorization from the optometrist to get a copy of my prescription & I said okay I would wait for it while I waited for my 1 year supply of contacts. When my contacts were brought out to me I was told I could only get a copy of my prescription for my glasses because already ordered a 1 year supply from them which was only 12 contacts! I then told them to give me a refund because 12 contacts are not enough for a year & I needed room for incidentals such as rips and loss. The staff tried to persuade me that 12 contacts were enough. About 10 minutes later a prescription for contacts was brought out to me but had REFILLS NOT AUTHORIZED written across the bottom! I told them this was the same as not even providing me with a copy of my prescription! The lady simply said well if someone fills it they do and if they dont then they just dont. I requested a full refund & told them I would get my 1 year supply from elsewhere! The lady assisting me went back inside. After about 20 minutes I was finally given a copy of my prescription! The only reason I can think of why this office doesnt want to provide you with a copy of your prescription is because they want to force you to purchase exclusively from them. This was my first and last time going here! TSO-HUMBLE is a rip-off!
Customer service is the worst. Called as they requested once I got there. Jennifer said some one would call me back in 10 to 15 mins. Appointment was at 11:20, 11:30 I walked to the door (maybe phone missing calls) Door was locked. Waited. Finally left. I have no patience any more for bad business practices.
Very helpful and knowledgeable.Will recommend
TSO Humble was absolutely amazing. Doctor Simon Yeung helped me and he was one of the kindest doctors who have ever helped me. The front staff were amazing as well. This was my first eye appointment in years and they were really amazing. I cant recommend them highly enough.
1st time visiting this location and I was very please! Clean and very professional. The young ladies at the front desk were very polite and courteous. The office is clean and well kept!
This is my third year coming here for my annual eye check up. Customer service is great starting with Dr Yeung he shows you pictures of how your eyes look, which is amazing. I definitely recommend this place.
Excellent service and made my daughter feel comfortable. Staff and doctor Yeung were very helpful.
Friday September 26th 2020 took my mom in for an eye exam. We received a great price on glasses and service was very good.Today October 9th 2020 still no glasses so the turn around for some one really needing glasses is not good.
Awesome service and great staff. Very welcoming and understanding
I always have a great experience here. Delia and Michelle have both helped me before and I am always satisfied. They always double check for accuracy and make sure you understand your purchase. Also very friendly and make you feel right at home. Thanks for all your help.. I am a forever customer!!!
I have been a customer for 20 years! I will be a customer for 20 more! Dr Yeung and Michelle keep me coming back! Michelle and her honesty and Dr Yeung and his helpful words!
They are awesome. MS Garza is the best as well as Dr Young
The staff here is professional and knowledgeable and was great over all... Thanks guys!
Good people! Treat you very nice and place is very clean and sanitary!
Great customer service. Very sanitary. Dr Yeung was very personable and made the whole experience very quick and fun.
I have been coming here for 3 years now. I enjoy the exceptional customer service that begins as soon as you walk in. Dr. Yeung is very knowledgeable and now his son, Dr. Ryan, has now joined the TSO team. My exam today with Dr. Ryan made me feel like I was his only patient. He answered every question and was very knowledgeable as well! I recommended this optical for anyone needing vision assistance.
The service was quick and super friendly staff. Great Dr., super nice
Great customer service and great efficient handling from start to finish. Everyone was really helpful getting me the glasses and contacts I needed. Great pricing as well. All around good place. My daughter, who is 10 comes here as well. Great experience with both office visits.
Office staff were very friendly as soon as we walked in the door! Dr. G was knowledgeable, thorough, and nice as well! My daughter wanted contacts and Michelle gave hands on instructions of how to put them on and take them off. She was super helpful and even called a few days later to check in on my daughter. Great service and prices overall, I will be bringing my entire family here!
Love the staff, they inform you of every procedure at time with a smile, and the office is clean.
Excellent doctor and staff !! I don’t mind the 30 minute drive here . Best place to get your glasses and contacts exams.
The people was really nice and helpful. The doctor took his time to help and explain things to me. I love It her. And I bring All my children.
Amazing Service! Great people, Super helpful & great attitudes! Had all my questions answered. 10/10 recommend and will be coming back here! Never going back to another place!
5 stars is an understatement! The Doctor answered all of my questions and made me feel extremely comfortable. This is the third time I’ve visited this location and I will continue to one back! Also, ask for Delia when picking out your frames...She has a tremendous amount of patience and always provides exceptional service! :)
Great experience from the front desk to the doctor who explained everything clearly and concisely. Dr. Yeung is great and has a lot of experience. I didnt have an appointment and was a walk in and still was seen quickly and promptly.
My experience was really fast and easy going at TSO today. Would highly recommend.
Initially I left this place 5 stars with a great comment about their service, until I found out it was all a front to reel me in and get my money.I waited patiently nearly a month for my glasses, I understand this pandemic has slowed things down so I didnt put up a fuss. I didnt appreciate the fact that I had to constantly call and check the status about my lenses that they received & had to send back to the lab. I felt that the communication is poor.Sooooo once my glasses made it in, I came to pick them up, they made me sit outside the door and try my frames on using the reflection of their STORE FRONT WINDOW tint as a mirror. The glare from the sun off their STORE FRONT windows blinded me so it made it hard to determine if I liked the feel of my new frames, plus the sun was beating down on my back i just wanted to hurry up and get back in my car. I had my mask on, so I didnt understand why I couldnt come in and get treated like a valued customer. I made it there at 9:05am it wasnt a lot of customers their.
This place was excellent. The doctor was very friendly and hands on. He really explained my eye conditions very well. The selection of glasses were super cute. And the nurses were very helpful with any questions or concerns I had.
I was able to get a Sam day appointment for an eye exam at this location. The staff was friendly, knowledgeable, and extremely helpful. I saw Dr. Yeung and he was awesome. He provided me with information on my eye health and how to avoid pitfalls at work while on the computer. Highly recommend!
From the moment I stepped in, I felt a very warm welcome. Dr. Simon Yeung was who I did my annual exam with and from start to finish was overall wonderful. Very friendly and engaging. Michelle was who I finished up with, she was very friendly and sweet throughout the whole process. It was definitely a good experience, as to it being my first time here. Will definitely be back and will definitely refer them to others :)
Very thorough, professional service. As soon as I walked in, I was given a cordial welcome, and was attended to by the helpful staff. The office has a very warm, pleasant aura which eases you while you wait. Dr. Yeung was patient and kind to me during my appointment with him. He readily answered all the questions I had. I truly do recommend Texas State Optical and I will come back here again.
I have been coming to this location for years now and everyone here never disappoints. Everyone is very attentive, and Dr. Yeung is great! He is very thorough when doing the eye exams, and is always willing to answer any questions. This place is great which is why I continue to come back every year. Definitely recommend!!
Everyone was very friendly, frame selection was awesome. The doctor was very informative and made sure I was comfortable. Overall, it was a great experience.
My girl Maggie was the best... Patient and honest about what looked good on me and what didnt. I love honesty not just someone trying to finish a sale. Very articulate and professional. I always loved this TSO Ive been coming here since I moved here 12 years now. Staff has always been fun to be around. 5 Stars everyday
I love TSO Humble . Been going to them for years .. They have always taken good care of me.. Dr. Young is the best... The staff is great and helpful.
The Dr and staff here is amazing. They are very patient and work well with customers. Excellent service!!!
They do an amazing job I drive all the way from Pearland tx
The staff was very friendly and helpful. The doctor was very nice and took his time to explain my eye exam to me and what I need to do. I would definitely be back.
They are amazing. My daughter loves them also. Her first time here. The Ladies are great as well as the Doctor.
Such an awesome place to have your one an only eyes taken care of. As they say first impressions are the best. The staff as well as the Doctors were very concerned. For the first time i left smiling and excited upon my return
Service was quick. Doctor was informative and very nice. Very affordable.
This Location is where my family and I have always come for out glasses! Definitely recommend for anyone :) Great customer service and most definitely welcoming to anyone and everyone!
This place is very clean, the stuff is super friendly and helpful! I recommend this place to anyone who needs glasses! I will definitely be returning here for my glasses every year!
It was my first time here and Dr. G the girls in the front were super nice! I really liked the environment! Delia assisted me with my contacts and she was super nice and super willing to help me when I had questions about glasses and contacts! I loved this place and I have found a new place! 😊I continue to come here because the customer service is awesome! Even with covid the building and staff are super clean & everything is pretty good as always!
My doctor was extremely thorough on his diagnosis as to my eye problem. He was very detailed in order for me to understand why I had pressure around my eye. I would highly recommend Doctor John if they have any type of trauma to the eye area by all means. The staff was very friendly.
Customer service was very friendly and fast. The doctor not only explained my eye type and prescription but he showed me the pictures that were taken in the office and explained how the eyes work. I will definitely be returning.
Got my first pair of contact lenses...everyone starting from the receptionist did a phenomenal job. Answered all my questions...helpful till the end. Coming back next year!
The staff was very knowledgeable and helpful to me. My son had broken his frame and they quickly fixed his glasses for school. Their prices are affordable for any person. I would definitely recommend this location; I am very satisfied with their service.
Excellent service, very friendly, professional employees, and not a single regret going here for my eye Care needs for the past 13+ years!
Wonderful place! Everyone is so nice and helpful. The doctor explains everything in detail and is very patient. Ive been a patient for 3 years and wouldnt dream of going anywhere else. I would give them 10 stars if I could.
Very neat space and very great service! doctors were sweet and patient! will visit again !❤️
I love them! Staff is very professional! Doctor is thorough, very friendly and patient. They are really quick. Office is very clean and eye glasses are very affordable.
I had an awesome experience here. The staff was very friendly, helpful, and patient with my son and I. The doctor is also great and had a great sense of humor. I would recommend this TSO location to anyone.
The staff is very awesome in customer service. Ive been going to TSO for about 6 years and always come out with great results. Dr. Yeung and his Tech. Delia Soto are very passionate with the customers.
The Doctor was very knowledgeable on what he was telling me regarding my eye pressure. I will be coming back for a follow-up. I was actually referred by a family member. And I don’t regret a thing! I recommend everyone to come try it out....
Very clean place. Doctors are very nice and didnt take long to see me.
Great customer service. Everyone was really helpful getting me the contacts and lenses that I needed. Dr.Simon Yeung was also very friendly and helpful. Great experience will come here again next year.
Highly recommend this TSO location! Staff is friendly and efficient. The doctor was very good with my elderly Grandmother (93yrs) and uncle (85yrs). We’ve been back several times and the service has always been excellent. They also have a very good frame selection. Highly recommend!!
Super nice staff! Drs are friendly and make you feel at ease. No long waiting times, very efficient. I’m definitely making this location my permanent eye care!
Dr Young and his staff was great!!! I will definitely continue to come to this location!!!
From start to finish the entire staff was absolutely amazing! I didn’t have to wait to be seen and every step of the way was super quick. I haven’t had my eyes checked in 15 year...I know that’s awful, but TSO in Humble was great. I’ll definitly be coming back here forever!
Very clean office! The staff is very attentive and they work fast enough to get you out of the office as soon as possible. The doctor is amazing as well, takes good care of his patients and loves to have conversation. I have been a patient here for 8 years, so that should speak for itself 😊
Great experience! I’ve been coming to this location since I was in high school! I’m almost 30, and refuse to go anywhere else! I love the way they treat their patients! They are very patient and understanding and do the best to get what you need! Definetly recommend this place!!
Great service! It was my first time here and the doctor was very helpful and nice. Prices are great too!
A year ago I came into this place not knowing what to expect. First time buyer of glasses and nervous. Completely never expected for the process to be so gentle and easy. Enjoyed my doctors Dr G and now a year later with Dr Young. Nothing but the most professional and kind men I’ve encountered. Truly recommend this place for those nervous or scared of eye exams. Definitely will be bringing my business here every year and my family as well are patients. Thank you again Dr Young and Dr G.To those in the front office also. Always grateful for your professional and courteous attitudes.
Great experience here. Very clean specious place the Dr. Explained everything!!! Totally recommend this place 👍🏻
This place is honestly amazing. The customer service to the great selection. Would recommend to anyone looking for great glasses or contacts for a great price.
Dr. Yeung is the single greatest optometrist in Texas. He is smart and quick, while addressing all needs. Incredibly knowledgeable and helpful, the staff here is excellent as well. Everyone is very professional. I am pleased to be a patient here.
It’s my second time coming here, however every time i come the staff is always friendly and they explain your benefits to you very well. They are very quick and efficient and detailed oriented. Delia helped me find the frame and I love them.