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Powerbook Medic
1015 Henderson Rd NW, Huntsville, AL 35816, United States
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Powerbook Medic
Comments
Tr
Review №1

THEY SAVED MY DATA WHEN NO ONE ELSE COULD !One day, my macbook pro decided not to respond to the power button - no response at all.Apple quoted weeks to repair, and probably wouldnt have saved my data.Two separate Apple-authorized repair centers couldnt fix, they only swap logic boards which wouldnt have my data - cost me a total of $3000 !Powerbook Medic fixed it int two days by simply cleaning out a bit of corrosion on the board - and saved my data - for $345 !!!!!!!!!Love these guys.

Da
Review №2

Sells unusable junk on eBay that catches fire. Be warned I wouldnt have bought the item from them IF I knew better, but their good ratings are misleading.I used the same exact charger + cable on my Note 20 ultra multiple times so that is not the issue! It was apparent that the device was overheating and rebooting randomly since I received it but it was enough to pass their quality control. They sold it in good condition with a hairline crack on the screen alsoGrade A scumbags, I have gotten better quality electronics and customer service ordering from AliExpress (China)

JS
Review №3

Powerbook Medic and Alex were great! I thought I was going to have to simply throw away my old MacBook Pro when the screen went out on it. Then I did some web searches and found Powerbook Medic which described my problem and gave me hope it could be fixed. These old MacBooks are power houses and still have the DVD drive for older problems, so I really wanted to keep it (besides the fact that a new one was over $1000). I was very pleased with the service and price of $350. Alex let me know the price with a quote and before he did the work (it was just as he estimated), was quick to respond when I had a question, and returned it in great condition. I did have the problem pop back up when I got it back, so they paid for it to be sent back, repaired it completely under warranty, and sent it back to me. My MacBook looks and runs like new! Great job and great company! I was very glad to find them. Keep up the good work.

Dr
Review №4

A thunderstorm destroyed the audio board for my 09 iMac. Powerbook Medic had a replacement at a great price. Shipping cost was very reasonable and the board arrived, well packaged and protected, in just a few days. I would definitely purchase from them again if the need arises and they have what I need.

Jo
Review №5

I had a great experience with this company. My 2011 MacBook Pro 17 had a GPU failure and Apple wouldnt fix it because it is a vintage product.After a lot of online research, I found out that PowerBook Medic has a service to fix anything wrong with your logic board for only $249... This includes replacing the faulty GPU with a brand new one.I called in a few times and spoke to them before and during the repair process. The technicians were friendly, knowledgeable, and helpful. These conversations built up my confidence in them and I decided to go for it.I found their online video instructions for removing the logic board myself. I shipped it out to them and received it back yesterday. I was elated to find that my MacBook is running as good as new.I am very happy with my experience and highly recommend the logic board service. I will come back in the future if I ever have problems with my other Macs. Thanks!

Al
Review №6

I ordered a logic board for my mac. The item came quickly and in good shape. It was packaged in an antistatic bag inside a box. I have yet to get it put in but expect it to work flawlessly.

An
Review №7

Product was great. The size of the top part of the button didnt fit our model but we only needed the interior under-piece so it didnt matter. It might have been our fault for not knowing sizing well enough. No matter. All was well. Thank you!

Am
Review №8

My kid’s Kindle Fire quit charging, so I found a used battery for a great price here. It didn’t come with installation instructions, but it was easy to find out how to do it on YouTube. Installed with no problems and now the Kindle is up and running! Shipping was quick, too.

Ba
Review №9

My ordered part was dispatched in a timely fashion and the US portion of this purchase was well-handled. Well done Powerbook Medic.UPDATED: I had some concerns with Australian transport handled by our National postal service in the land down-under and Powerbook Medic have bent over backwards to make my purchase a pleasant experience. Just cant fault these guys.

Wa
Review №10

I bought a replacement display for my mid-2015 15-inch Retina MB Pro. The staff were very helpful, they needed to confirm shipping details and to confirm if I wanted a toolkit (which I did, and they had to add on mu order separately).Shipping was fast, and the display worked great. I get a few more years on a laptop that I will hold onto until Apple make a laptop with a better keyboard.

Jo
Review №11

The first part arrived damaged, but when I emailed them about it they sent me a second one immediately, no questions asked. Excellent warranty service.

tr
Review №12

Josh is the absolute BEST!!! He solved a problem with my Mac that the Apple store couldnt. He instantly knew the issue with my system a fixed it in 30 mins. Im extremely grateful for his work and the money he saved me on a new computer. Would definitely go back to him...would also give 10 stars if I could. Highly recommend Powerbook Medic to solve your tech problem(s).

Li
Review №13

The logic board that I purchased from Powerbook Medic worked perfectly. I had it installed for a fraction of the cost of the Apple supported local dealer and the device itself was at a discounted price. Delivery was faster than expected. The only problem was that I could not order the device on my credit card and have it delivered elsewhere in my absence. So purchase/delivery was needlessly complicated.

Da
Review №14

I purchased case parts (front bezel and back cover) for my Kindle paperwhite. My case had been damaged. I ordered the parts from Powerbook Medic, and they came fast and were a perfect fit. The price was very inexpensive, too. Being able to view a video the seller provided on how to do the repair was a bonus. Overall, a very pleasant experience. I highly recommend Powerbook Medic.

Ch
Review №15

What a great experience! This technician I talked to was easy to work with and fixed my issue in a matter of minutes. He made future recommendations that would help me in the future. Very affordable!

De
Review №16

I work for a school district with over 2000 devices to maintain. When warranties have expired, we need quality used parts to keep them running and on the front lines. We order frequently from Powerbook Medic and they have never let us down. They sell quality used parts as advertised at very competitive prices, with the best shipping / delivery / return practices. Customer service is always stellar! As long as we perform break / fix repairs, Powerbook Medic will be our first go to for parts.

Li
Review №17

All the products I’ve purchased for my mid 2009 MacBook worked flawlessly! And the shipping was quick too. Will buy again for any parts I would need in the future. Thank you

je
Review №18

The product they sent me was in really good shape and was a great replacement for my MacBook. The only problem was that the keyboard didn’t work properly but I had a replacement laying around so that wasn’t a big deal. Would buy from them again.

Bi
Review №19

My expectations were exceeded. These replacement feet are far superior to the factory feet and were cut precisely to fit the recessed groves. Installed in under a minute with no re-dos.

Vi
Review №20

Paid for a repair, machine was returned to me less functional than when I shipped it, with visible damage on case. when I contacted the company abou teh issue I was told that the repair had been done and was quoted the same amount to have the exact same repair done again. Joke customer service, zero delivery or follow through. Paid $300 to have my time wasted and my laptop damaged. Great job guys. Worthless!

Ro
Review №21

Received my order fast. The part I bought was a used item but looked brand new. Excellent job with the parts harvesting and cleaning it up. Thanks!

Mi
Review №22

Purchased used equipment from them, as described and reasonably priced. No complaints and feels like a good value. Recommended

Vi
Review №23

These guys are genius, very responsive and helpful. It’s worth spending money here. Their warranty make me feel more confident whenever I work with them.

Al
Review №24

I ordered a used fan to replace a clicking fan (shot bearing) in my MacBook pro. It was supposed to take 10 days for it to get delivered but its USPS so it ended up being a month and a half. Anyway, the fan was perfect, it installed with no issue and my computer is silent again just like it was when i bought it.

Ma
Review №25

I purchased just a simple screw set for a 2011 iMac but otherwise impossible to find anywhere else. Great fast service and also fantastic help from the sales lady on the phone. Thanks for the great service.

Ji
Review №26

I got a good deal on a used trackpad for my MacBook Pro, and used Powerbook Medics helpful video to guide the replacement process. Delivery was quick, but I had time to look at several videos before the part arrived, in an effort to prepare for the procedure. Powerbook Medics video was by far the best.

Co
Review №27

Ordered some MacBook Pro speakers from them. Not only were the speakers as advertised and basically brand new, but they came packaged in anti static bags in a nice foam lined box. Very pleased

Jo
Review №28

I purchase products from here often and everything i have purchased has been priced greatly and arrives sooner than actual delivery date. I will continue to keep buying from them. Just like any other customer i dont like it when certain items are out of stock but i like that they will notify you when its back in stock as well,

Ro
Review №29

Part arrived in excellent condition. Very clean and fully functional. I have never been disappointed with the parts I receive from PowerBook Medic.

Ra
Review №30

I would like to say, I was and I am very satisfied with my purchase and with the buying experience.I will recommend Powerbook Medic to other technicians and would makes purchase in the future as the need arises.

Pa
Review №31

Wore out six keys on my MacBook Air and it was simple to match the correct style. They arrived quickly and I was able to replace them easily. Now I can read the E, A, S, C and O keys again.

Da
Review №32

Great price, fast shipping. What else is there to say? They’re customer service is thorough and helpful, and super friendly!

Te
Review №33

Item was exactly as expected. However the hard drive was not direct plug in play and ready to install OS for Mac. It was formatted in NTFS so had to take to the apply store to have them format the drive for me before it would take. But other than that little bump! Works great. Price was awesome too for product. Thanks will do business again.

R
Review №34

Came in good time! My Apple MacBook Air was so dead that battery was needed badly! Also its Genuine Battery Too when it really showed it was battery power cycle was brand new! Also as with Lithium Ion Batteries, it was shipped in anti-static bad knowing you need to use an anti-static wrist band! Yes from battery cycle count from 1079 on old battery to 0 on new battery!

Se
Review №35

Bought a screwdriver kit for my Macbook Pro Retina 2015 and I am highly satisfied. They followed up with my purchase and made sure everything was okay. Great experience overall.

Ka
Review №36

Fast delivery several times in a row and very helpful over the phone. Each time received A+ quality parts for an older Powerbook....Unfortunately I was never able to solve my computer mystery but would nonetheless definitely recommend Powerbook Medic!

Ta
Review №37

One of the best Apple parts retailers out there. They have reasonable prices and ship fast. Highly recommended.

Ke
Review №38

Always an excellent experience doing business with Powerbook Medic. They provide exceptional service, punctual delivery, and awesome products. Great!

Sa
Review №39

Great experience. Fixed my iBook G3 700MHz (Early 2003) with parts purchased here. Quick delivery, even to Australia. Will definitely buy from again.

Fa
Review №40

The hinges I ordered worked perfect. Was able to repair my 13” MacBook. Only thing was when I purchased the part. I thought it was just 1 item. And when I received it it was a package of 2. Not sure if it indicated it on the website.

Lo
Review №41

Unlike many of the individuals who have written reviews about Powerbook Medic, I had a horrible experience with them. I was given a defective product. When I sent it back, I was told that it wasn’t defective. However, I had many professionals test it, and they said it was definitely a defective part. When I received a refund, I was charged a 15% restocking fee, because it “wasn’t defective.” I’m glad I will not have to deal with them anymore, because they have been nothing but inconvenient and difficult to work with. If anyone decides to buy a product from Powerbook Medic, I hope you don’t have a similar experience.

Er
Review №42

Im amazed at the wide variety of parts these people have for older machines, and thank goodness they have. Great service for sure!

ni
Review №43

Basically saved my life these people I totally recommend them honestly. They are quite reasonable price wise and are very professional. For what they did cost wise was so reasonable. Use this place you will not be disappointed.

St
Review №44

Great order. Came quickly and worked well in my MacBook pro for a low cost

Na
Review №45

Awesome store. Only place I kind find replacement feet for my retina MacBook Pro and they ship almost anywhere. Highly recommended

Aa
Review №46

Perfect! I accidentally ripped out my Mac Pros internal speaker while doing an upgrade. I looked on several retailers, but Powerbook Medic had exactly what I needed. Fast shipping and reasonably priced!

Ed
Review №47

Product was just as described. Arrived quickly. Would do business with again and will recommend them in the future.

Ed
Review №48

Great service. As an amateur who doesn’t know much, you guys were really helpful.

Je
Review №49

Excellent price for part. Good all-around turnaround on product shipment. Would definitely do business again.

R
Review №50

PowerBook Medic exceeded my expectations!I had taken my MacBook Pro to a local group in Indiana who were unable to fix the problem. I ended up ordering a used logic board from PowerBook Medic. Part arrived promptly, well packaged. I then watched a YouTube video on how to replace the logic board, followed the video step by step, and everything worked perfect! All for $60! Great price, great used part, fast shipping! Highly recommend!

Ga
Review №51

Left my macbook too close to my humidifier and damaged the logic board. Took it to the mac store and they told me they could fix it for $800. I just went ahead and bought a cheap PC for $120 to hold me over for school. A few months later, I thought Id look to see if there was any way I could get my mac repaired. Powerbook Medic gave me a free diagnostic and quoted it for $400. They fixed it in a week and billed me $340. Laptop works a s good as new! They even cleaned it. Would definitely recommend.

A
Review №52

Excellent experience. Was notified when the product was in stock. They had the best price. Faster than expected shipping.

Jo
Review №53

****UPDATE*****HERES WHAT I FIRST WROTE:Im hoping this brings good karma. I just placed an order through Amazon. 2.8 stars has me nervous, I will sing their praises and not change this from 5 starts if all goes well!!! Wish me luck!!! Rock it PowerBook Medics!!******I am happy to announce that they fulfilled my order perfectly and incredibly timely. The product came as described and so far works perfectly. This 2.8 rating really read. I am not saying some people havent had bad experiences, but the again some you can tell were being stupid too.Its an unequivocal 5 stars from me at the moment. If there should be any issues, it will be how they handle it as to whether I change this score.Thank you.BTW, my transaction was through Amazon for a used Huawei tablet.

Da
Review №54

Ordered a replacement Kindle Touch screen. Wizard walked me through to make sure I got the right part for my model. Ordered and it was here two days later. Video on their site showed me everything I needed to take it apart. Installed and worked like a charm. Hopefully will never need their services again, but would turn to them without pause.

Lu
Review №55

I bought two used memory modules for my Mac 2011 and they worked perfect. I love it.

Ob
Review №56

WORLD CLASS SPAMMER! Lists all these parts on his website that he doesnt have. 90 of it is out of stock. What a complete liar. You never had them in stock to begin with.

Ef
Review №57

Bought a audio jack spare part for my macbook. Got here fast and works ok. Good.

Ka
Review №58

Our family is very happy with the parts and customer service we have received from powerbook medic over the last 8 years. We highly recommend this company and their products.

S
Review №59

Great prices, fast and cheap shipping best place to get apple parts I have ever found

Ri
Review №60

Very good that I found a reliable company that can and will do what is best for the customer, thanks guys every thing is working great!

Je
Review №61

These guys had what i needed for my macbook, and shipping was faster than expected. would definitely do business again! thanks!

J.
Review №62

I had a great experience with Powerbook Medic. I ordered a couple of used (looked almost brand new to me) fans for a late 2008 Macbook Pro that was starting to make a lot of noise and the replacements did the trick. The packaging was on point and the shipping was fast. I would definitely recommend them if you need any parts for your old MacBooks!

Ga
Review №63

Items were in excellent condition and the shopping experience was perfect, packaging and speed of shipping were top notch!!! Thanks PowerBook Medic!!!

Te
Review №64

Great Price. Fast Delivery. If they have it - dont hesitate to get it from Powerbook Medic!

El
Review №65

I ordered a replacement left fan for my 10 year old 15 MacBook Pro. It arrived within a week despite being shipped from the US to the UK, was very securely packaged, and is now working fine after my husband very kindly fitted it for me, following the step by step guide on iFixit.com. 10 out of 10, would definitely purchase from Powerbook Medic again, thank you very much!

Ad
Review №66

Purchased from them online. They had a great price, shipped same day, and the kindle screen came in perfect and securely. No complaints at all.

An
Review №67

Terrific company to work with. Fast shipping and they always have the parts I need.

TC
Review №68

Never had a problem with this company. I have used them off and on for 5 years and its been great every time.

li
Review №69

Got the product quickly and well but one of the audio tabs on a MacBook keyboard/base was broken so it didnt work. I was hoping to use it but since I dont use my headphones on my MacBook it didnt bother me much. Good delivery, bad product .

St
Review №70

In a world of disposables, computers included I so happy I found these guys. Now I can keep an old unit out of the landfill!-SW

Te
Review №71

Great price and remarkably quick delivery of quality parts and prvoided extra detail to ensure I ordered exactly what I needed!

Ti
Review №72

Part arrived quickly and looked and worked like new! Fraction of new price-very happy

Bl
Review №73

Exactly what I was wanting and ordered. It shipped out fast and fit perfectly! Thank you!

Iv
Review №74

Never heard of it but tried buying a piece for my MacBook online cuz they are the only one selling. And it turned out to be a awesome experience! Appreciate the customer service!

Bi
Review №75

Choppy experience:PROS — item exactly as advertised and works as advertised! YAY!CONS — needed the item in a MAD RUSH (expedited delivery cost more than item, which was not the issue). the issue was that the link I was sent to monitor the status of the item in transit never worked, so I spent too much time going back and forth to the site to check the staus...... waste of time

Ni
Review №76

Fast delivery + good packing + got what expected = totally satisfied

Gr
Review №77

Part arrived quickly and was in perfect working condition for second hand, and the price was goood. My friends machine who I installed it for was surprised at how repairable an iMac is. Thanks

Ro
Review №78

Great site, and awsome price for quality used macbook / macbook pro parts.

mh
Review №79

Trackpad although advertised as used was absolutely perfect. Very pleased with purchase. Standard shipping through USPS extremely slow as usual.

Le
Review №80

Product was in great shape, worked flawlessly, easy to locate online, and met all my expectations. Took longer than I expected to arrive though, which is why 4 stars instead of 5.

Sc
Review №81

Excellent seller! Good and honest people to work with. A++++

Jo
Review №82

Came on time. good product. Easy to work with.

Ca
Review №83

This is the second time ordering from Powerbook Medic and both times have been very good experiences. I was able to find what I needed on their website at a reasonable price, and shipping to Canada was quick.

Ve
Review №84

Great price and fast shipping. Product arrived on time in a carefully packed package and was exactly as described on the website.

Ri
Review №85

My order was delivered ahead of schedule, and the part functioned properly. I highly recomend doing business with this company.

Na
Review №86

Product was right on time and the whole checkout process was much easier.

Ro
Review №87

Great experience and fast service repairing my old MacBook.

Ky
Review №88

The used power cord i ordered for my old iMac was in mint condition and arrived promptly. Will order from them again.

Ma
Review №89

Ordered an iMac power cable, and it works great! Fast Shipping!

Bi
Review №90

Great job repairing an older MacBook Pro 5,1 Logic Board. I have a late 2008 MacBook Pro 15 inch that I have used in my business for 10+ years that had developed a power issue where the unit would not power-up if left turned off for an extended time (overnight etc). It could sleep for days and resume but if it got cold it wouldnt boot. Eventually it would not boot up at all. Doing some online research I initially sent the MacBook to the RossMann Group in NY, however they were unable to repair it and suggested that I replace the board. I preferred to try and get the original board working however as that was my original goal so I found the PowerBook Medic site and sent it off to them with a little less optimism, but still hoping it could be fixed.. Needless to say they got it back up and running and it is working great.. seems like new and booting up w/o issue. I am in fact writing this review using it! I would definitely recommend them for MacBook repair.

Te
Review №91

Really appreciate the nuts and bolts approach at Powerbook Medic... Only wish ALL MacBook Pro parts were indexed and available. I am frequently hunting for a unicorn. lol

Li
Review №92

Prompt delivery even during busy holiday season. Product is just as described and expected.

Ma
Review №93

Perfect as described and quick delivery to Switzerland. Uncomplicated!

St
Review №94

The item arrived earlier than expected and worked right out of the box.

Al
Review №95

Im from Brazil and recently bought a kindle fire 1st generation display for $1,45, amazing price and it was delivered very fast.

Ca
Review №96

Perfect Transaction. Immediate Shipment. Highly Recommend!

dt
Review №97

Higher charge capacity than expected for B class - excellent!

Ch
Review №98

Fast shipping, great product. Appreciate the one year warranty on the used macbook charger I purchased.

An
Review №99

Order arrived reasonably quickly. Replacement feet are a little too large and dont stick very well, but theyre better than what I had before. $3.75 shipping on a $7.75 order seems excessive.

Br
Review №100

PowerBook Medic, the only place a Mac person needs to go for replacement parts hands down. Between the quick delivery, best prices, and ease of ordering, you counld not ask for anything else. Yet they provide more with their collection of repair guides. That combination allowed my son (13) and I to rebuild a damaged 2012 MacBook Pro for the low price of $50(shipped) that included both shells, screen, LCD, and camera wire. Between the two of us we had zero experience. The only thing I wish would have been in stock was the screen removal tool, but it all worked out in the end. Thank you and your team...5 stars is not enough.

Information
2 Photos
100 Comments
4.7 Rating
  • Address:1015 Henderson Rd NW, Huntsville, AL 35816, United States
  • Site:http://powerbookmedic.com/
  • Phone:+1 866-726-3342
Categories
  • Computer store
  • Computer repair service
  • Electronics repair shop
  • Used computer store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
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