user
Office Depot
2306 Memorial Pkwy SW, Huntsville, AL 35801, United States
Appearance
Office Depot
Comments
Al
Review №1

Worst curbside experience ever. Of all the places I’ve done curbside pick-up this one was the worst. Waiting 20 minutes after following the instructions in the mobile app AND my email. I called and was hung up on (maybe an accident) then I called back and was on hold for 5 minutes so I went in to get it (because I didn’t want to wait any longer) and that was much quicker than doing curbside. 0/10 not recommended for that service.

Ry
Review №2

It’s a good office supply store in a not so good part of town.

Te
Review №3

Theres alot I want to say, but I will give the place some credit for a various number of reasons. I used to work at this location ~5 years ago, and we had a boss that was very strict about things. I still cringe when I think about him doing a walk-through and finding things I missed. But the place was pretty kept up.Theyve finally expanded into more tech stuff which is good. I feel when I worked here it was always an after thought or to look at gimiky things and it showed.However, all that said and done I cant be okay with current conditions. There are boxes in the middle of the isles where customers can trip, everything and I mean everything is disorganized. There are displays still present and poor quality from when I worked here. There are seemingly empty isles where other isles have literal dirt on the displays.I expected better from this store, as I cared for it with my blood sweat and tears when I worked here and it deeply saddens me to see it get to this state. Perhaps its just been a bad month, perhaps theres alot going on in the background, but my previous boss would not have stood for this. Hopefully Leonard is doing well.If nothing else the employees seem respectful and caring which was a core tenet when I worked here, which is the majority of the 3 stars are coming from.Edit: oh and copy and print still takes forever. I used to work in CPD so I understand why, and it looks like alot of the woes I had dreaming with slow computers, hard to understand programs, and no seniors capable of helping, still exist to this day. Please fix this! Its been 1.5 hrs Ive been waiting for some color pages.

Le
Review №4

Ive order two boxes of business cards from this location in the last 8 months and I dont know this group of people that work in here now but they are terrible to work with. Ive been in here three times in the last 2 days and I still cant get my business cards. Now Im Being ignored by lower tier employees and waiting on the so called supervisor. Seems theyre about to close this location so dont use them. Go elsewhere!

He
Review №5

Staff is very helpful! The store itself is larger than Staples! I always walk out with more than I went to purchase!

In
Review №6

You never know how/ when youll be blessed. Went in to fax something & when I got ready to pay.. look at God I had rewards money saved up & didnt have to brake my bill. In everything I give thanks. The small things

La
Review №7

I went here to get some return address labels printed. Tommy was so helpful and polite. Very great customer service!!!

Ca
Review №8

This Office Depot is my favorite Office Depot ever! Thats probably because its right next to my church that I also wrote a review on. Office Depot has all sorts of great office stuff, from office furniture to awesome printers. They have displays on the latest mobile devices, and have all the office supplies youd ever need, such as pens and pencils and notebooks of all kinds and stuff. If you ever need office supplies, go here. Thanks!

Pa
Review №9

Ali was very polite and very knowledgeable on computers and different operating systems. The repairs were very reasonably priced. Will definitely go back.

Tr
Review №10

Used to be a go-to pleasant place. Now not so much. Youd better like the chosen music cause its LOUD. You may have to chase down someone to check you out. One register had a long line. It seemed a bother to the staff to open another register. Try not to bother them too much.

Wi
Review №11

Worse than Walmart when it comes to checking out your purchase. Seems I always have to wait at the print desk or something. The normal lines are never open. Decent selection. Prices are pretty steep.

Er
Review №12

This location OMG the reps are Amazing. They know exactly how to help you with so much knowledge of printing . Always a great experience.

Gh
Review №13

Great staff amazing deals. Clearance was amazing this time

Gr
Review №14

The folks at Office Depot are always helpful. I really like the fact that I can mail my packages from the store any day. Beats going to the post office and waiting in line.Thanks Team!Greg

Am
Review №15

This store is going downhill as far as variety of product, and price is too expensive. I ended up going to Staples to buy what I needed at a much lower cost. The staff was friendly though.

Bi
Review №16

Good experience. Cyrus was very helpful and the young lady that took my purchase to the truck was very helpful also. Thank you Cyrus and helpful young lady.

As
Review №17

This location is very professional and service-oriented. The University location had my item in stock but they couldnt locate it. They had it marked on sale and it wasnt, according to the manager. So, I visited the THIS location and they honored the sale even though the other location is the one that messed up and left their sign up after the sale was over. These guys also helped us load my item (which was VERY heavy.) Great service!

La
Review №18

The staff is very helpful and polite in the Copy/Print department. Very clean store also which is always a great thing!!

Ka
Review №19

Great people to help with questions. Good selection. Fair prices.

Ar
Review №20

The young lady was patient with all of us seniors. She made us feel comfortable and capable. Very professional.

Bi
Review №21

Came in for a printing emergency during busiest time on a Friday according to Google. There were 4 people in the store now there are three. There is one employee doing print and copy services and two employees doing nothing. Been waiting to print one picture for over twenty minutes and still waiting. This store is garbage.

Pr
Review №22

I went to the counter and ask for what I wanted and was directed to it and taking their to find what I needed and then ring it up and offer the opportunity to receive reward credit for returned ink cartridges.

Mi
Review №23

Staff was very friendly and helpful. They helped me find everything I needed.

Ch
Review №24

Its clean quiet and mostly in and out when you find what you are looking for.

Da
Review №25

Excellent knowledgeable and courteous service. Highly recommend

He
Review №26

Very nice, friendly staff. However, its January 10 and they havent resupplied since Xmas rush.

Na
Review №27

Great, friendly staff, awesome General Manager and the sales are incredible!

Cy
Review №28

Found just what I was looking for, and it was a better price than I had hoped.

me
Review №29

The printer paper I purchased was a good deal if I would have been changed the right price.

An
Review №30

Very helpful little bit slow on the service but super super helpful once they got to you!!!

J
Review №31

Good selection of office products.

In
Review №32

Used the copy/ print center to make two notepad type pads for my husbands companyOrdered 20 pads of 25 sheets each, glued on chipboard. If I could get my money back on a special order I would, these were hideous. None of the sheets were lined up, the backing or paper overlapped on every pad, AND to top it off of all the ones I counted only 4 actually had 25 sheets per pad. Most had anywhere between 13 to 28 sheets per pad. How unprofessional these look! What is even worsw, is even after a coupon code, I was charged 3X what my normal printer is making my sequentially numbered notepads of same quantity of. And theirs actually line up and are cut to match up properly on every single pad and piece of paper. Sorry excuse for service. Will not use them ever again!

La
Review №33

I can usually get in and out with the supplies I need and the staff is so helpful.

Ma
Review №34

Some items are overpriced but has an extremely helpful and polite staff and good selection of items.

Ch
Review №35

Juli was fantastic. She helped me with everything I have I needed.

Sh
Review №36

Was disappointed promotionals were not properly priced merchandise was in wrong locations and no longer carry what I need basically it was a wasted trip with overcharged for product that was not really what I was looking for. Isles were cluttered and merchandise all over the place will probably not go there again and be disappointed

Ro
Review №37

Very friendly and helpful, unlike the competitor that couldnt get an 11 page report bound today...

TH
Review №38

Wanted $27 for a 6ft USB extension cable. Would give negative stars if possible.

Ar
Review №39

Look I am just going to put it out there. If I come into your store and your associate cops an attitude while there having an obviously personal phone call, when you ask for help.... taking my money elsewhere, even if it cost me more. So tires of @$$holes when I am patronizing a business

Tr
Review №40

I always have so much trouble finding help in the store.

Wi
Review №41

A really good place for computers and other office equipment

Za
Review №42

Great service! This is the place to shop!

Li
Review №43

WIll never go back there, the customer service is so unprofessional. Very rude people in there

Pa
Review №44

Some of the staff are not interested in customer service.

St
Review №45

Great service and great customer service with a return.

Ka
Review №46

Very helpful and pleasant staff.

Fr
Review №47

Great service, everybody friendly. Thanks 😎

Ja
Review №48

I have used their copy shop several times. Excellent and friendly staff always.

El
Review №49

Very nice people work here.

St
Review №50

Very friendly and helpful.

Gr
Review №51

Staff was very helpful.

La
Review №52

Worst and l9ngest visit I have ever expreinced

Cu
Review №53

Got what I needed. In and out

Th
Review №54

Since my whole life they have had everything needed for school, office, business.

Ro
Review №55

Staff was friendly when I was picking out my new desk

Ma
Review №56

Terrible customer service in the printing department. The girl that waited on me really didnt want to be there.

An
Review №57

Excellent customer service!

am
Review №58

2 registers open and complaining they have 2 customers each. Staples for me from now on. The last few times the girl In the printing is rude

Sa
Review №59

Very helpful staff!

je
Review №60

Rude, disrespectful, lazy, etc. You should probably have an adult on premises at all times!

Sh
Review №61

Outstanding customer service

Ma
Review №62

Has everything you need under 1 roof

Ti
Review №63

Good for office supplies

Ju
Review №64

Another great visit

Tu
Review №65

Great customer service!!!

Ja
Review №66

Low stock, high prices, underlabeled isles.

Tu
Review №67

Good place!

Th
Review №68

Slow customer service but the pickup was ready

ke
Review №69

Usefull

St
Review №70

Excellent service

Su
Review №71

Lack of customer service.

Ma
Review №72

Have about everything you need

Mi
Review №73

Very helpful

Ra
Review №74

Love this place

se
Review №75

💘

Yo
Review №76

Its OK

Cl
Review №77

Great

Information
19 Photos
77 Comments
4 Rating
  • Address:2306 Memorial Pkwy SW, Huntsville, AL 35801, United States
  • Site:https://officedepot.com/storelocator/al/huntsville/office-depot-369/?utm_source=google&utm_medium=organic&utm_campaign=gmb_369_website_retail
  • Phone:+1 256-534-9239
Categories
  • Copy shop
  • Business to business service
  • Computer consultant
  • Computer store
  • Office supply store
  • Furniture store
  • Mailing service
  • Office furniture store
  • School supply store
  • Shredding service
Working hours
  • Monday:8AM–8PM
  • Tuesday:9AM–7PM
  • Wednesday:10AM–6PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations