Possible Long Review Alert. I come to staples just for one item. A notebook, so I decide not to grab a buggy/cart. I head strait for the notebooks, then decide to take a detour to the clearance section. On my detour I see manager Greg scanning stuff midway past.. continue further.. while shopping clearance I decide I need something to put my stuff in. So I grab tub, Manager Greg says are you going to buy that? So I indulge, prob not but I didnt have a buggy/cart. So instead of Great problem solving and selecting a multitude of response. He criticizes me and instead and slightly interrogated me. I didnt really understand his need to not problem solve and say let me get you a cart, a hand basket anything. Instead he complains about how much my choice to grab a tub the size of a hand basket was gonna create more work for himself. Once I continued shopping I did notice that the hand held baskets were available in convenient areas by most aisles. So why could Greg who is a manager in the store. Say or ask me if I knew they were conviently located in most aisles. Because I wasnt really in an aisle. Then I felt as if he continued to follow me around. I asked the cashier what his name was and when I found out he was A MANAGER it just blew my mind that he was so rude. I frequent this STAPLES when I print but thats basically it. Its so irritating to me to be treated this way. I hope he was just having a bad day and this is not normal behavior or acceptable treatment of customers.
Says they are open 8am-8pm and they were closed before 6pm…
Website said it was in stock but it wasn’t. I willcall next time.
Karen at the print area was absolutely amazing! I needed help on a project and she went above and beyond. She relieved so much stress from me and I can’t thank her enough! I will come to get and use staples for all of my stationary needs!!!
Very efficient, very polite customer service lady. Completed project in a timely manner.
If I could give a zero I would. No one is willing to help even when you ask for it. I will not be back.
The store was clean and well stocked. The cashier was pleasant and helpful. They had the item I was looking for in stock. I was not wild about the price, but made the purchase as it was something I need for work. It was easy to find and I managed to get the last one they had on the shelf. I will go there again to get supplies and take advantage of their reward program.
They have a good amount of stock for varying different office and student needs. It feels a little expensive but not anything excessive. Staff was friendly and ready to help and the stuff I purchased was good quality. Overall a pretty good experience!
Its staples.
Very nice store. Everyone was polite and very helpful. I was looking for toner to check availability and a nice gentleman asked what I was looking for and instead of saying over there or isle 5 he actually went and found the item showed me where it was and even verified the cost. Way better customer service than many places. Good sales and great discounts and coupons if you are on their mailing list. Worth it. 10$ off 10$ purchase. Was the best so far.
This is the best Staples in Huntsville! Everyone is always very friendly and helpful. The store is well stocked and clean. I always have a great experience at this location.
Robert, he is the guy! He is a young man that knows his stuff. Very sweet and Patience with me an old lady😊
I live close to this store and the staff is generally helpful and friendly. Ive done a good bit of work with the copy department - convenient and well staffed and stocked. I have had to get some important legal briefs copied and bound quickly. I believe the young lady who has helped me is Mendy (?). Shes been awesome! The manager, a big African-American guy, Anthony (?) is always friendly and helpful, as well.
Staff here is AWESOME!!
Ive been going there for a while. Very fast friendly and helpful. Pretty smiles pleasant voices. Its nice. Clean.
Had some Eagle prints done today. 12/23/2017. The young lady helping me was ANAZINGLY helpful, polite and just a pleasure to work with! I think I have a new printing company! Loved her!!!
Asia at the Print and Marketing desk was fantastic, highly professional, fast, efficient and a beautiful person to work with. Five Full Smiles 😃😃😃😃😃
Visit today was good personnel was very helpful about my pc virus protection assisted me with what to do
They was hateful. Couldnt get no one to help us.
Adrienne was a huge help with helping me select the perfect printer for the new school year. Love this Staples!
Had a rush print project and called first thing in the morning to find out if they could do it. I was told they could, I called several times throughout the day to make sure it was on track for the afternoon, and each time they said theyre working on it. By the evening with no word, I called and they put me on hold for 30 minutes. I finally hung up and called back, and they said it was a shift change --- someone put me on hold and went home! The new person said their machines have been down for hours, they dont see my order, and they are really busy and doubt theyll be able to do my job. Ridiculous, terrible customer service. I will never use this location again.
Overall nice experience, good and attentive staff. The cattle chute to get to the exit, filled with whatsits and gizmos, was very obnoxious and confusing.
Excellent customer service.Two items I wanted were not in stock.
Every time I have been there the people are so friendly and helpful...
Staff came up and ask if they could help. Explained some new tech stuff in mouses and key boards.
Really helpful staff, went to print some posters and they let me get some trial prints for free
Were able to get my documents laminated very quickly and provided the tools necessary ti trim the excess off.
Found everything. Many kids shopping for school. Lines moving quickly.
Very friendly helpful staff!
Inventory said they had what I needed but they did not. Customer service was not good to help me find what they said they had in stock.
Just a fine store with a good variety of services.
Staff was very knowledgeable and customer friendly.
Exceptional customer service and friendly staff
Always helpful and very knowledgeable!
Train your employees and make them move fast. Take 20 minutes for nothing.
Friendly employees good service.
Fast friendly customers service.
They showed to have items in stock when I got there I couldnt find it and it was like pulling teeth to get help
It was big mistake to believe that they wiymuld have anything you wanted, and the staff was less then useless.
Excellent attention.
Rude service in the printing department. Well not go back.
Cashier had a really bad attitude problem
Good prices.
I go to this store because I dont have far to travel, prices are competitive with other stores in town on everything from pencils and paper to computers...
Good service.
Staple employees do not know how to answer their phones was on hold for 20 minutes called back and was put on hold again!
Great Office Supplies!!!
Only if crystal was still there...sigh
Very helpful
Theyre terribly understaffed, it makes getting service a hassle, the job unjustly difficult for the workers, and outrageous for the customer.
Kool
To high
Hate it