user
S & R Sewing & Vacuum Center Huntsville Alabama
1407 Memorial Pkwy NW #1, Huntsville, AL 35801, United States
Appearance
S & R Sewing & Vacuum Center Huntsville Alabama
Comments
Ha
Review №1

S&R Sewing and Vacuum took great care of me. I took my 1959 Necchi machine in for a maintenance concern and they quickly got me up and running. Meredith was very personable and their team is incredibly knowledgeable. I will be going back for any future maintenance needs and would recommend them to others.

Ni
Review №2

I have made this store my one stop, go to for all my vinyl needs. I am always greeted upon arrival and if they are busy, I am acknowledged and made aware that they will be with me shortly. Meredith’s attitude is very consistent! Her willingness to help is always present and makes my shopping experience a pleasant one. As long as they keep giving me great service, they have a customer for the duration of their business!!!

Je
Review №3

Meredith was very quickly willing to help me with my problem. She was a whiz and I appreciated it.

An
Review №4

I purchased a Brother PR600II about 13 or 14 years ago from S&R. Through the years they have helped me keep it running like new. 2 years ago I purchased another 6 needle machine (from a friend, used) and they tuned it up for me and have kept it running perfectly. I highly recommend S&R! Their service is second to none!

Sh
Review №5

Meredith was so knowledgeable about the machines, taking her time and being patient with me while i was making up my mind about purchasing my new sewing machine. You have a great employee! Very helpful.

Gl
Review №6

Great place to get sewing supplies! They also have awesome sewing machines. Stopped in to get University of Alabama fabric. They have a great selection and Meredith was very helpful.

do
Review №7

Randi was a great help, . I took my machine in for service and also am doing some window shopping for a new embroidery machine. Ended up buying a new Pathfinder which I am anxiously waiting on

Da
Review №8

Meredith was a huge help when I recently came into the store. She assisted me in locating a reliable embroidery service and was very accommodating. She is a valuable asset and I genuinely appreciate her professionalism.

Kr
Review №9

Always providing quick, professional, quality service. Brought my Miele canister in for a tune up and I got it back much faster than expected. Big thanks to Joe and to the crew at S&R! I won’t go anywhere else in Huntsville :)

Gl
Review №10

Nice place - had what I needed to get two different vacuums working. Meredith was very nice and helpful. Bob (Glenn)

k
Review №11

Went to S & J for help with my vacuum hose. It was jammed and I could not extend it for use. Meredith helped me and got me fixed up in 10 minutes. She was very helpful and pleasant. NO charge!!!!!

h
Review №12

Meredith was exceptionally helpful and answered all my questions. She is the reason I purchased a vacuum today. Great employee.

La
Review №13

The atmosphere of this place is always inviting. Meredith always greets myself and Jay by name and with a smile, making the shopping experience a breeze. 😊

Da
Review №14

Meredith Lorge provided great customer service! She showed us all of the sewing machines we were interested in and answered all of our questions. She is extremely knowledgeable and courteous, and promptly followed up with an email link for more information for us to consider. I highly recommend stopping by and talking to her about any of your sewing machine needs!

Ka
Review №15

A big thank you goes out to everyone at S&R. They are always so friendly and happy to help with whatever you need. I love going in there as I feel like I’m visiting friends!

Ka
Review №16

Meredith was very helpful in demonstrating the Baby Lock Verve to me and my daughter. I was so pleased that I purchased it. Sorry I couldnt purchase it from her because I dont live in her area. But I did purchase it from a dealer closer to my home. I was visiting my daughter in Alabama and I live in ohio. Meredith was very courteous and knowledgeable about many of the machines on the showroom floor. I appreciated her ability to explain many aspects of the Verve to me and also compare a couple of the others to it. Thank you Meredith.

Ta
Review №17

I brought my older Janome machine in to be checked out as it wasn’t running properly. Randi was super friendly and quickly got her running again. She’s a sewing machine whisperer!

Cy
Review №18

CSR Meredith was helpful in trying to locate color I need for project and was nice al well.

Ja
Review №19

Glad to have a experienced repair man. Scott got my machine back running just like the day I brought it home!

Mo
Review №20

Kathie Hodges taught me all about appliqué almost 10 years ago! She has stuck by my side through endless questions. She is always helpful and friendly! Love my new Jubilant sewing machines!

Ro
Review №21

Fantastic selection of threads for quilting. Excellent service, particularly from Meredith...very helpful!

Ka
Review №22

Meredith was knowledgeable on the spare part I needed for my machine. It was well worth the drive from Madison. Thank you and yes that part did work perfectly.

Ta
Review №23

I love coming to this place to buy my vinyl. These young beautiful spirit young lady Meredith always helping me. ♥ She has been a great help everytime I come to make a purchase.

De
Review №24

Meredith and Cathy did a great job trying to help me with my problem loading a design. Thank you for Great Customer Service

We
Review №25

I went in looking for an embroidery machine and was shown 2 machines that fit my criteria. Kathie walked me through the details of each, and was able to save me 26% on a used (1 year) model that I loved. Great service. Thank you Kathie!

De
Review №26

Meredith was very helpful. I love this store!

As
Review №27

This is my go to store for my vinyl needs. Meredith is always helpful and always have a smile on her face.

Al
Review №28

This is my go to place!!!! I am always taken care of, and they are always helpful! Meredith has been so kind to help with all of my big orders!! So happy to have S&R here!

Ba
Review №29

She helped me with the chose of color embroidery thread and was very helpful. Thank you

Re
Review №30

Kathie was extremely helpful in assisting me in choosing an embroidery thread color for a project I am working on. She is always pleasant and eager to help when I go to S and R.

Ke
Review №31

S&R is my new favorite place to get my vinyl. Meredith is always so sweet and willing to help however she can!

Ka
Review №32

People very helpful. Dropped off sewing machines for repair.

Sa
Review №33

I have had my parents Electrolux vacuum serviced here for years, and they always have my canister bags for this ancient vacuum. Meredith was helpful in locating my bags this particular visit and pleasant.

Sk
Review №34

I love this place everyone in there is very nice and helpful also Meredith is very polite and gives a good welcoming when I walkinn thank you for y’all hard work 😎

Cy
Review №35

Thank you S &R Sewing for a job well done. And a special thanks to Meredith for all your help. I will be coming back. Thank you again.

De
Review №36

Meridith and Randy are awesome!!! Every time I come in they always are very helpful and sweet! Will continue to shop here!!🥰🥰

So
Review №37

I was so pleased for the help I got from Meredith about my new machine. She knew exactly what I needed and helped so much!! Thanks Meredith!

Ka
Review №38

S&R Sewing Center is the best. I was having issues with my embroidery machine and Tony offered assistance over the phone. I tried what he said and ended up taking it into the store. He resolved my problem in a matter of 10 minutes. Amazing what a small thread or lint will do to a machine. Tony was AWESOME in getting my machine working again. Love that store. Well worth the 45 minute drive over for excellent service.

Ma
Review №39

Sweet Meredith was very helpful to me.

Sa
Review №40

I recently bought a new machine at S & R in Huntsville. They were very helpful, friendly, and patient allowing me to spend as much time as I needed using the floor model before deciding to buy. The machine I bought was on back order, so I wasn’t able to take one home that same day. When the machine did arrive, my husband ended up going to pick it up for me. I gave him a list of extra accessories to buy, but I was a little worried he wouldn’t get it right as he knows NOTHING about sewing. At the store he was able to show them the list, and they went and got everything on the list for him rather than just telling him where to look. I’m definitely happy with the service I’ve received there so far!

Wa
Review №41

All mom wanted for her 94th B-Day was her sewing machine fixed. Tony & the S&R team made it happen!

Cl
Review №42

Meredith is very helpful and professional.

Ca
Review №43

This will now be my go to spot for HTV! The customer service here was beyond excellent as well as the prices! They have a great selection of vinyl and even a rewards program! I will definitely be back soon!

Ti
Review №44

Ok place but a little unprofessional for a business in 2021 ...I love to see a place thriving and going places .....needs management

El
Review №45

Thanks to Meredith for helping me replace the missing part!

Ja
Review №46

Always have a great experience shopping here.

ke
Review №47

Meredith was very professional and a great help.

Ke
Review №48

They were very friendly.. I had a minor problem with my sewing machine and Randi was very big help. I was in and out. Plus if you need a sewing machine they have some on hand( they’re sold out everywhere). Will definitely be shopping here😊

Cl
Review №49

The first time I went to this place I would have given him five stars they fix my vacuum for free. This time they told me it would be 2 to 3 weeks when I called vacuum world he said he had one customer ahead of me and he could have my vacuum back today

Do
Review №50

This place and the people who work here are great!! Very knowledgeable and very helpful and friendly. Give them a try. You won’t be disappointed!

Mi
Review №51

I am Tonys son

Vi
Review №52

Took a sewing class yesterday on making an oval rug from jelly roll fabric. Randi was a patient instructor and I came away with a cute product. A good lunch and plenty of snacks were provided during a long day of sewing. It was a full class with plenty of space to set up. The other ladies were also very nice.

ny
Review №53

The staff here are always so friendly and helpful!! Thank you for the great service you provide SandR sewing!!

ja
Review №54

Great prices and nice people; always helpful

Mi
Review №55

I had an over 30 year old sewing machine. I decided to buy a new one. Ms. Gay was very friendly and helpful and showed me a couple of machines. They have material at ever machine so that you can try them out. I purchased a new Baby Lock sewing machine from S&R. I love the sewing machine but even more I love that they had a 3 session sewing class that let me get to know my new Baby Lock. The instructor is very knowledgeable and the class was amazing. I thoroughly enjoyed this class and will be back for more classes. I would recommend this store to anyone and everyone.

ml
Review №56

Nice

Ro
Review №57

I went by to get my Dyson repaired. I called first and they said 3-4 days before they could repair after I dropped it off. I said no problem. I went by around lunchtime and upon walking in the door I was approached by a gentleman who knew I needed my accompanying vacuum repaired. I explained my issue. He began to work on it immediately thinking it may just be a belt. Within five minutes I was fixed up and at a very, very reasonable price. I will visit again, and will bring my sewing people with me. Truly exceptional service, with a smile.

Re
Review №58

I’ve visited the store several times to purchase htv for shirts . The staff is Always friendly and helpful.

K
Review №59

Paul was very nice and knew what he was doing. He was very honest about the issues that my vacuum cleaner had and fixed it immediately. I’m grateful for him because I was two seconds away from tossing the whole thing.

Bo
Review №60

Thank goodness for these folks, I got my machine fixed in a reasonable time & good price. They also carry used machines,new machines,both sewing,sergers and embroidery machines. Fabrics & quilt patterns too.

Da
Review №61

Excellent! Easy to work with...fair prices. Took a vacuum in for repair...ended up buying s new one. Will use the repair unit as a spare. Paul Fischer helped us with the repair and the new unit. Hes very knowledgeable and easy to work with!!

Pa
Review №62

I have shopped at this store for over 10 years. Even when it was at the first store. Tony, Gay and Kristy have been the best to work with. I come from Tennessee to shop there just because of the customer service. No I am not related to anyone in the store.The opportunity to learn about the products I purchase is the greatest, Kathy, one of the teachers for Silhouette, is an extremely good teacher, especially for beginners.Their service department is the most curtious I have ever dealt with . Mark and Scott are very knowledgeable, very well trained.

Sc
Review №63

Helpful and kind ( rare these days ) people helped get our seldom used sewing machine back in ready to use every day condition. Thanjs! Highly recommend!

Al
Review №64

Randi helped me tremendously with my Alliance baby lock. She answers questions almost immediately with all the right answers! Amazing customer service 😊

Ka
Review №65

I have taken several carpet cleaners to be repaired every time he takes weeks up to 3. I call them I call and they still dont know what theyre doing. the last carpet shampooer I brought took again 3 weeks this was 2 weeks ago the machine worked well when I dropped it off all it needed was a belt and a cover piece on the front of the machine and I believe I might have got the belt or not??when I went to use it today for the first time it would not even turn on. This kind of thing happens every time I have used this so called service. They have lost a very good customer. I want to add I was not charged for the last visit, and I am always treated kindly by the repairman but what good is a machine that comes back worse than It had arrived.

Sa
Review №66

Great place for your sewing needs. Service was great for the patches that we needed velcro sewed on to them. Great customer service. This place is a treasure is the Huntsville area.

Pi
Review №67

S&R employees are family and they treat you like you are part of theirs! They are also very thorough and quite reasonable with their pricing which I greatly appreciate! — And are open Columbus Day!!!

Cl
Review №68

Great service! Thought my old vacuum was ready for dumpster and prepared to buy new one. S&R restored my old, reliable to practically brand new!

Ma
Review №69

I got a Dyson vacuum cleaner repaired. The service was quick and efficient; Paul cleaned the vacuum and it looks and works good as new. Would highly recommend.

Da
Review №70

Randi is top notch any questions or concerns you have she will take the time to answer them, and as well offers classes to help you learn your equipment!

Je
Review №71

I stopped in before Christmas to look for a sewing/embroidery machine. Tony (the owner) was very friendly at the time. The next week, we ran across a good deal on a used Brother machine from another local retailer in the area. S&R carries BabyLock which is made by Brother. I needed some accessories so I thought I would give S&R a chance. I called and asked Tony if he had the accessory that I was looking for. He said yes. When I asked the price, he asked where I wound up buying my machine. I told him that Id found a used machine at a store down the street. His response was You need to call them and then HUNG UP THE PHONE.People buy accessories and notions much more often than machines, therefore I thought that a retailer would be happy to have that business; not S&R.I like supporting small businesses, especially when they have a service to offer (i.e. repairs, advice, etc.). There are other sewing machine centers in Huntsville that want your business no matter who you are, what you have, or where you got it. I will support them.Otherwise, I will buy online before I do business with S&R again.

Lo
Review №72

Attending a serger class, the teacher and class is great, the service is absolutely the best, good lunches as well as snacks and drinks all day. They take the time to ask us if we need anything special. Wish that my classes from work were held at such a nice place, where you treated very good. Highly recommend them for buying sewing machines/embroidery machines and sergers as well as whatever kind of thread you need. If they dont have it, they will order it. Wont buy a machine from anyone else.

Da
Review №73

S&R Sewing helped us get a couple of older sewing machines back up and running and ready for action! Excellent service and great people! Cant recommend them enough!

ma
Review №74

Tony is a hands on owner and tries to help his customers as best as he can. I bought a machine online and it was damaged. Tony and his staff fixed it right up.

Be
Review №75

Had a ball at the Anita Goodesign Embroidery Party this weekend! . S & R did an excellent job hosting and serving wonderful generous lunches. Cant wait for more classes.

Rh
Review №76

Always polite and kind. Mark is always helpful with my machine and Gay and Toni are just the best.

Ja
Review №77

Id add another star if I could. My vacuum cleaner looks brand new. If you want courteous service; THOROUGH, KNOWLEDGEABLE AND PROFESSIONAL workmanship, please bring your vacuum cleaner here. I will from now on!

An
Review №78

Bad business They will charge you whether they work on your stuff or not. Read the BBB report and their Facebook reviews. I’mNot the only one to say this.

Co
Review №79

We purchased a Miele CX-1 canister vacuum cleaner and could not be more pleased. The vacuum cleaner is a beast of a machine! Our salesman, Paul Fischer, was very knowledgeable, patient, and NOT at all pushy. He was very helpful, and even offered to let us take a vacuum cleaner home for a test drive over the weekend.It am convinced that S&R Sewing and Vacuum Center stands behind the products they sell. They offer onsite service and repairs as necessary, and that’s a big deal to me. Prices are competitive, and comforting to know that I have a local dealer who cares about their customers after the sale.I highly recommend S&R!

Be
Review №80

Love the people there very nice and very good. Have been a customer for yrs yrs, lol ainta saying how many will reveal my age. 😆

Sh
Review №81

We have an older Designer 1 that has had various problems over the years. The owners went out of their way each time to fix the problem - even sending it back to the manufacturer for one issue. They upgraded the system from a 3.5 floppy to USB kit, replaced various small components that have broken effecting needle and bobbin functions. Each time they explain the problem and have looked for the most economical way to repair the machine. Its time to take it back in for another issue today (this is not a reflection on the machine - we have really used and demanded a lot of this machine).

Ki
Review №82

I bought a six needle before a Florian I event and was told by Christi I would get the same promo as they had at the event. At the event she did not give me the same promo and when I spoke to her later at the store instead of paying the difference for the cost incurred at the event (that was supposed to be covered) she gave me a store credit requiring me to spend more at the store. Another time I went to another event and ordered a hoop for my machine, Christi ordered the wrong hoop and when I realized it she offered to order me the correct one (this was in early October) approximately 8 months later with all kinds of stories from Christi telling me it was backordered I call the company directly and was told it was never on backorder during that time and if I returned it to the store I could get it directly from them. When I went to the store to return the hoop, bubba found one sitting on the counter that was the correct one, needless to say, I won’t step foot in this store again. Bubba is a good man but I feel that Christi does not care about her customers and lies. I have found another store in town that knows how to treat their customers.

Gr
Review №83

Randy is the best! She has taken the time to give me embroidery lessons on her time and answers any questions sent via message almost immediately.

Je
Review №84

Took my first class this week, Server Davy Retreat. Absolutely phenomenal staff, large classroom, outstanding instructor...This certainly will not be my last class :)

Ru
Review №85

Very nice people n they did a great job working on my sewing machine

Sa
Review №86

Paul was very knowledgeable and helpful. I recommend S&R for all your vacuum cleaner issues.

Ta
Review №87

S & R Sewing has been my saving grace when Ive need HTV! Customer Service is Awesome! Love S & R!!!

An
Review №88

Paul sent me home with a working vacuum that looks brand new. Easy to do business with and easy on the wallet.

Ke
Review №89

Great store, the staff was WONDERFUL. They didnt have what I needed, but they took the time to find another store that did have what I needed.

Am
Review №90

Horrible horrible customer service. Dont waste your time or money here. worse mistake ever to buy my embroidery machine from them. its suppose to be covered under a warranty for 1yr. but yet they dont fix it, or its not covered. my husband was hung up on, put on hold for long periods of time. Always told someone will call but no one ever does. we are still waiting after a month for a .25 cent part, and no fix on the usb program To run the machine. They have lost our business for sure. we will go else where to upgrade to a 6 needle machine. im very disappointed with this company.

Fa
Review №91

The only place to buy Kirby vacuum bags

Ba
Review №92

Had a great time at Anita Goodesign event-great food, good location and tremendous deals on machines, embroidery designs, luggage carriers- Best teachers and staff always available

Ed
Review №93

Call to get pricing for vacuum repair, took it in and Paul took care of me in less than three days even with him having alot of repairs. Thanks alot.

Tr
Review №94

Attended the Anita Goodesign event this weekend August 19 & 20, everything was excellent.

ji
Review №95

When you take something in for repair, they say they will call you and never do. Went buy to check on it and said” the owner was going to get in touch with Electrolux to see if ugh e could get a overheat sensor and would be in touch with me Monday. That was 2 months ago1

De
Review №96

Love the new location! Good people and very friendly!!

Ba
Review №97

Great fun at the Anita Goodesign embroidery party this week!

Br
Review №98

Excellent customer service and great prices!

Pa
Review №99

Had a blast at Anita Goodesign party on Aug 2016

Do
Review №100

Love this place and the people.❤️❤️❤️ Service department is awesome.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:1407 Memorial Pkwy NW #1, Huntsville, AL 35801, United States
  • Site:http://sewingcircles.com/
  • Phone:+1 256-536-5696
Categories
  • Fabric store
  • Sewing machine store
  • Notions store
  • Quilt shop
  • Sewing machine repair service
  • Vacuum cleaner repair shop
  • Vacuum cleaner store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–3PM
  • Wednesday:Closed
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
Similar organizations