user
Sleep Outfitters
4800 Whitesburg Dr Suite 104, Huntsville, AL 35802, United States
Appearance
Sleep Outfitters

Comments
Ap
Review №1

The sales manager Jerry Davis was very polite and helpful. He made sure I found exactly what I was looking for and got me a quick delivery date. He is very knowledgeable about all policies and discounts that were available for me. I highly recommend

Ke
Review №2

Jerry Davis was so helpful, he made sure we got the perfect mattress for us. Highly recommend him for any of your mattress needs!

Cr
Review №3

Jerry Davis took such great care of us when shopping for our son’s first big boy mattress. He gave me all the options and helped me understand them so we could pick the best for us. He also help get us great prices!! Go see Jerry, he’ll take great care of you.

A
Review №4

Jerry Davis provided excellent customer service. He was very knowledgeable about the mattresses, answering every question. I know we will be happy with our purchase!

St
Review №5

My wife and I met Jerry Davis in about June of 2019 when we purchased our bed. His knowledge and customer service skills are awesome. You are well informed before making a purchase. Since our original purchase, reaching out to Jerry twice for bedding items was an easy decision.

Jo
Review №6

Mr. Newman pulled off a miracle and I got my mattress within 2 weeks instead of the estimated month to deliver. Got a great deal and a great mattress. I have been a happy customer since 2010.

To
Review №7

Thank you Jerry Davis. For helping me figure out what was comfortable, for me and my back and neck. He understood what I was looking for.Thank you Jerry.

An
Review №8

I was warmly greeted by, Jerry Davis, and appreciated his offer regarding COVID precautions. He told me he was fully vaccinated and put on a mask after asking me my comfort level. That was quite refreshing in this often inconsiderate climate. He then proceeded to assist me in finding what I needed. The world would certainly benefit from more people like Jerry in it!! Thank you, Jerry, for your assistance.

Ti
Review №9

Is there room on this page for all the good things we want to say?!?! Firstly, Let’s talk about Jerry! He is so knowledgeable And so nice, worked with our budget to find us The perfect mattress combo. He was not pushy at all, and he knew his products! We explained to him what I wanted and he directed us right to it! We highly recommend coming here for your mattress needs and ask for Jerry!

al
Review №10

We had an incredible shopping and buying experience! I’d highly suggest Sleep Outfitters for buying your next mattress. Ed is amazing and really took time with us to understand our needs and desires.

Mi
Review №11

Jerry was so help helpful and kind. He made sure I got the best deal on my purchase. He was very prompt with answering my questions. I really appreciate his help.

Du
Review №12

We came in to buy a new mattress, and Ed was knowledgeable and made sure we found the right mattress for our needs. He was super nice as well.

Le
Review №13

If you want top notch service go to the Whitesburg location and ask for Ed he was very helpful and knowledgeable. I bought one and it just was not the right fit for us. Ed helped exchange it for the perfect mattress. The exchange was very easy.

Au
Review №14

My fiancé and I had a great experience working with Jerry! He was extremely helpful and wonderful to work with and wasn’t overbearing. I would recommend Sleep Outfitters for anyone looking for a new mattress!

St
Review №15

Jerry Davis was so helpful, and happily greeted me as soon as I walked in the door. He explained the amenities of the mattresses and bases and made me feel very comfortable about my investment in a new mattress.

Jo
Review №16

If youre in the market for a mattress, give this place a try! Jerry was so helpful and knowledgeable. We needed mattresses for a daybed; Jerry showed us our options, along with the pros and cons of the different models. The mattresses were delivered the next day, and the delivery men were great. We walked into this store on Whitesburg on a whim...Im so glad we did!

Ma
Review №17

Ed is the MAN. Gave us a great deal on our two new beds. If you’re looking for a great night sleep on a comfortable mattress go see Ed for your BED :)

Re
Review №18

Ed was awesome! I walked in and told him what I was looking for. He took notes and chose selections according to my needs and preferences. It was a great shopping experience!

Le
Review №19

Worked with Ed to get a great deal on a new Sterns & Foster! If you’re in the market for a new mattress, I highly recommend going to visit Ed at Sleep Outfitters in Huntsville!

Ro
Review №20

Ed was helpful and patient. He took his time and helped us find the best bed for us.

Jo
Review №21

Jerry was so helpful in finding the best sleep solution for us. We really feel like the mattress we chose (Stearns and Foster) is the best value and quality for the price. Customer service and sales prices at Sleep Outfitters can’t be beat!

Lo
Review №22

Fabulous service received from Jerry Davis. Come and check out the great sale going on. You won’t be disappointed.

Ta
Review №23

Ed was absolutely amazing!! Great deals with quick service!!! The fact that the mattress was in stock was icing on the cake!! Thank you, Ed!!!

Er
Review №24

Jerry was the best!!! Perhaps the best customer service I have ever had. Dont buy a mattress any other place. Do yourself a favor, go see Jerry the VERY first thing.Eric S.

Sa
Review №25

Jerry was wonderful to work with! He was very informative and straightforward about the pricing. He allowed my husband and I to take our time on each mattress while encouraging us to go back and forth to feel for differences. He didn’t pressure us to a specific mattress while recommending that we try them all out!

Sh
Review №26

Jerry Davis @Whitesburg Drive location in Huntsville, has phenomenal customer service skills!!! He went above and beyond to help me find the right hardware for my bed frame. He was very pleasant, patient and professional while listening to my needs and finding the right solution.

An
Review №27

My wife and I were recently in the market to purchase a new mattress. After an exhausting search, we discovered Sleep Outfitters on Airport Rd. We tried several options and finally decided on a King Size mattress. After spending a combined 30 years in customer service, my wife and I were astonished at the level of customer service we received from the sales agent. Polite, courteous, helpful, and not at all pushy like most. I walked away so impressed, I considered offering him a position on my staff. We received our unit on time and exactly as I was told. The follow through on the commitment made by Jerry Davis was spot on. Job well done Outfitter!!! Im usually not one to leave reviews, but again, my expectations were not only met, but exceeded. I hope this gets to his Senior Leadership and they share my appreciation for Mr. Davis and my overall customer service experience.

Bi
Review №28

Ed gave us a great deal. We saved over $300.

Le
Review №29

Sleep outfitters is a great place to find comfort. Ed is very knowledgeable and helpful. So if you want the perfect bed, go see Ed!!!!@ Sleep outfitters

Bo
Review №30

Mr. Jerry gave me and my daughter excellent customer service today, something you rarely find today. His sincerely came through and with my special needs he took the time to let me try multiple beds until I could find the one that fit my needs and budget. He was so pleasant, personable and professional. It was a pleasure working working with Mr. Jerry.

Sh
Review №31

Loved working with the sweetest gentleman, Ed. He got me taken care of and a great deal was made! Go get your mattress from Sleep Outfitters!

Ja
Review №32

Mattress guy to go to…Will be Ed @sleep outfitters..This man has been helping me for 5-6 years!!Will treat you right…great deal,great customer service,and knows a lot about his product!!He will be my mattress guy for sure 💯

Me
Review №33

Wonderful experience with Mr Ed. He offered us a great price and fast delivery!!

Me
Review №34

Jerry Davis was amazing! He was so helpful in helping us find what my husband and I needed. He wasnt trying to just push I us into the most expensive thing, but cared about us liking the bed.

Je
Review №35

Outstanding service, second time I have come here to purchase a mattress. Super friendly, helpful, and easy to deal with. Jerry Davis helped me on both purchases 3 years apart and I would highly recommend here for any type of mattress needs.

Sh
Review №36

I really like my bed. The mattress is very comfortable and I’m able to sleep really well. The sheets and pillows that came with the new bed and mattress are nice too. The workmen will set up the new bed. The sales people will let you lie down on a mattress that you want to try out.

Ja
Review №37

Ed Newman is awesome at his job! Gave us great information on a split king Tempur base and mattress. He put in some great work to get us what we wanted! I recommend seeing him for your next mattress purchase.

Sa
Review №38

My wife and I purchased two mattresses and accessories from Ed Newman at Sleep Outfitters.Ed did an amazing job! We felt comfortable, as he wore a mask, social distanced, and placed covers on every mattress and pillow we tried. Ed is extremely knowledgeable and helped us through the entire process of our purchases. He followed through to ensure we received our mattresses within two days of our purchase. This was very important to us as we had house guests arriving. We are extremely happy and attribute a lot of successful purchases to Ed’s help. We visited other stores but NONE compared to the service Ed provided us.Happy Sleepers.....Darrell and Sandra

Pa
Review №39

Jerry was very helpful in helping us choose the mattress that fit our needs. We always come see him when we need a mattress.

An
Review №40

See Ed. He gave us a great deal and quick delivery!

Jo
Review №41

Gerry was extremely helpful in ensuring my wife and I could quickly and efficiently find the perfect bed for us.

Ka
Review №42

Ed Newman was amazing! Great experience!

Cl
Review №43

Over the years, we have been pleased with the products and service we have received from Sleep Outfitters. Ed Newman is very knowledgeable and has always steered us to the best mattress for the best price. I would recommend talking to Ed Newman at Sleep Outfitters before you purchase a mattress.

Va
Review №44

Ed Newman is Amazing! No pressure sales, great customer service, very knowledgeable, personable, and charismatic! Dont walk, run to Sleep Outfitters!

Br
Review №45

Ed is absolutely amazing! He did a phone consultation with me, I came into the store and he had 3 options available based on the consultation. Ed matched me up with the perfect mattress for my needs!

Al
Review №46

Jerry was great! So helpful and helped us get exactly what we needed

Ca
Review №47

We spent all day looking all over town for 2 metal platforms to put a twin and full mattress on. We walked into this store to wards the end of the day and Ed quickly came to help us... he found us a comparable product that was even better quality than we were looking for and was able to give us a significant discount than online prices! (He offered us to look on our phones to make sure we were satisfied) We were in and out in under 5 minutes after shopping all day! Thanks so much, Ed!

Ka
Review №48

Jerry was great, got us an awesome deal & was super friendly. I tend to get stressed out with sales people, but jerry made us comfortable & gave us plenty of info without being pushy. Thank you so much!

Br
Review №49

We made Seep Outfitters our first stop when starting our mattress shopping because of the reviews. Jerry welcomed us and wasted no time in helping us determine which mattresses might fit our comfort the best. He was patient, kind, he was transparent throughout the whole process. He went above and beyond to ensure, since our particular mattress set was not in stock, that we would be comfortable and happy with a loaner bed while we waited. He made us feel like his only customers. He wasn’t pushy but was knowledgeable and kind. We definitely recommend Sleep Outfitters, especially if you can work with Jerry.

Me
Review №50

Following up from service AFTER the sale. The caster wheels made the bed frame too high and Ed Newman graciously arranged for the guys to come out and remove the wheels and install the stable foot supports, at no additional cost, which lowered the bed by about 1.5. Game changer! Now I dont feel like I have to hop up into bed anymore. The Tempurpedic mattress is a life changer! It is so supportive yet soft at the same time. Totally worth the money. Also had a delay with our sheets coming in the mail and Ed found us a set locally and took care of it immediately!!! Ed Newman has lived up to his google 5 star reputation. I will recommend to any friends or family that I know, to go to Sleep Outfitters on Whitesburg Dr.. They wont steer you wrong. Ed Newman made the process go very smoothly! Thanks Ed!!

Sa
Review №51

My experience with Ed Newman was wonderful. Very professional and helpful. Accessed my needs and sleep habits and hooked me up with an awesome mattress is no time at all. Would highly recommend to anyone in the market for a new mattress and great customer service.

La
Review №52

Jerry was very patient helpful in guiding me through the mattresses in my type and price range.

Ch
Review №53

This is the second bed we purchased from Jerry Davis. He was the most amazing sales person. Jerry Davis really takes care of you. He treats you like you are family. He went above and beyond for us.

Ke
Review №54

Ed got us in a bed that we love! He was very friendly and new what he was talking about. If your in need of a bed, definitely go by and see Ed at Sleep outfitters on Whitesburg/Airport. He won’t stir you wrong!!!

Ha
Review №55

Everyone was very kind and helpful. I love my new mattress!

Ka
Review №56

I will be sleeping on my new mattress, Tuesday night!!! Thanks for all your help, Jerry !!

Eu
Review №57

Came in to look and ended up getting fantastic customer service from Jerry Davis. Was wearing his mask and had a brand new pillow cover for me to use to try out the mattresses. He did such a great job I ended purchasing a mattress! If your in the market for a mattress, I cannot recommend Jerry at Sleep Outfitters enough.

Br
Review №58

Jerry was so so helpful! I ended up getting the wrong bed frame for what I needed and he helped me switch it out and gave me a free temper-pedic pillow for the inconvenience! He was also super friendly!

Ch
Review №59

Ed did a wonderful job helping us find a mattress that fit our needs! We are so excited to have a bed that is supportive and durable.

Je
Review №60

Jerry was absolutely amazing! He was so patient and kind! He was very thorough and knowledgeable of the different beds and products they offer. The buying process was a breeze.

Mi
Review №61

Jerry was wonderful! We felt very cared for and safe during our entire visit. He was sweet and patient, and he made sure we both loved the bed we got. Thank you, Jerry!

El
Review №62

Jerry Davis took excellent care of us! We didnt know what exactly what we were looking for since we have NEVER bought a new mattress. He wasnt pushy toward things that were over budget. He even called another store that had the last mattress we wanted. AND we got the mattress and a cooling mattress protector for a STEAL! Wonderful experience!

La
Review №63

I was dreading having to buy another mattress. Last two purchases were bad experiences. Fortunately, all went well today. Mr. ED was great.

St
Review №64

Ed helped out on short notice when family was coming into town. Thanks Ed!

Na
Review №65

Jerry Davis provided exemplary service. He was very knowledgeable and patient as we decided on which mattressess to purchase. I highly recommend Sleep Outfitters. Ask for Jerry!

Ch
Review №66

Ed was super helpful and knowledgeable. This is my second purchase from this store.

La
Review №67

Jerry has helped us purchase multiple mattresses. He is so kind and knowledgeable and goes above and beyond to find the products available to meet our needs. Highly recommend!

Ke
Review №68

We were looking for a new mattress, and had been to a few places before we arrived at Sleep Outfitters. Jerry spoke with us to get an idea of what we liked. He showed us a few options and helped narrow it down to two. He let us lay down on the mattresses we chose and didn’t pressure us. They practiced proper Covid precautions with disposable bed and pillow covers. He was very helpful and spent quite a bit of time helping to answer our questions. The mattress was delivered in a timely manner and the whole purchase went great. I would definitely do business there again. Thank you

Ch
Review №69

Jerry and Ed could not have been more helpful. They went above and beyond to meet our needs. We needed a mattress today and they made it happen within our price range. I recommend this location highly.

Vi
Review №70

Jerry was very helpful in helping me find the most comfortable mattress for medical school!

No
Review №71

My husband and I walked into Sleep Outfitters at the Whitesburg location and were welcomed my Mr. Jerry. We told him the type of mattress and price range we were looking at. Immediately we were shown to a variety of mattress and given mattress and pillow protectors (awesome due to COVID-19 precautions) and allowed to test out all the mattresses we wanted. After we chose a mattress, we were then lead to sheets and mattress protectors to choose to our liking. After finalizing what all we wanted, we arranged a delivery date. Our new mattress was purchased with such ease that it made us feel so confident and excited in our investment. Thank you again Mr. Jerry and Sleep Outfitters!

Ma
Review №72

We had a wonderful experience with Sleep Outfitters, not only once but several times. Jerry took amazing care of us, and we could not be more appreciative! Warranties were granted, no questions asked, 2 times, (due to humps in the middle of the king size, pillow top). We have a wonderful FIRM Sterns and Foster now! Highly recommend going to visit Jerry if you are looking for a mattress!

Je
Review №73

He did a great job helping us find affordable beds for our teenagers.

Ra
Review №74

Jerry Davis was great. He was very helpful in picking out the right bed and adjustable frame for my mother. He made a great deal for us too. We will continue to visit him for our future needs. Thanks so much Jerry!

Di
Review №75

Great service with all measures of precautions taken for COVID. Jerry Davis did a wonderful job with helping me select a mattress set. I would definitely recommend this company and Jerry.

Ja
Review №76

Great service. A nice variety of options and very good prices.

Em
Review №77

Ed was extremely helpful in helping my mom and I find a new mattress for the guest room. She was able to lay on a few different beds and ultimately choose what works best for her. It was a pleasure working with Ed at Sleep Outfitters and I will be back in the future when it is time for me to order a new mattress for my room! Ed is very informative and will help you find what you are looking for.

Ta
Review №78

Extremely helpful! Very kind and easy transaction! Go see Jerry he will work hard for you!

An
Review №79

Jerry Davis was very friendly and helpful!

St
Review №80

Great customer service. Bed was in stock.. delivery same week. Thanks

Sh
Review №81

Gerry was very friendly and helpful! We went in needing to test out mattresses and he helped us find a great deal. Additionally he followed COVID precautions and made sure we had hand sanitizer and mattress coverings to test as well.

Sh
Review №82

Great customer service. Ed Newman is patient and knowledgeable.

As
Review №83

Jerry was so helpful! I got a great deal on a mattress, pillows, and sheets! He was friendly and made my mattress shopping a pleasant experience. I will definitely shop here in the future!

Je
Review №84

Ed was super nice and was super knowledgeable about what kinds of pillows there were and what might work best for our needs. We went in to just look and walked out with two amazing pillows. Cant wait to go to sleep tonight!

Cr
Review №85

Very pleased with the service!!! Jerry Davis was very polite and knowledgeable and I would recommend him to family and friends. 100% recommend this company.

Ev
Review №86

My wife and I recently purchased a new bed for ourselves and a guest room from this location. We had excellent service on both occasions and are very happy with the decisions we made.

Ma
Review №87

Extremely lovely! Ed worked with us through the mattresses extremely well and we ended up finding a fantastic mattress in our price range! He was able to show us the mattresses and explain each one and identified problems with potential mattresses based on our sleeping positions at night. I highly recommend!

An
Review №88

Jerry was great. Hooked me up

Ba
Review №89

My husband and I had a pleasant experience shopping for a mattress with store manager Jerry Davis. He was very knowledgeable about all the mattresses in the store and helped my husband and I select the right one for our needs. The delivery crew took every Covid protection to keep their safe distance, wearing mask and protective shoe covering. I would highly recommend Mattress Firm to anyone needing a new mattress. Don’t forget to ask for Jerry, he is the best.

Ch
Review №90

Jerry was extremely professional! Great dealfinder! Couldnt be happier with our experience

Tr
Review №91

Excellent customer service. Item went on sale a few days later and they honored the new deal. Went above and beyond to make us happy. Even exchanged out pillow to make sure we were comfortable. Highly recommended

Me
Review №92

Our salesman, Ed, was very knowledgeable and helpful. He wasn’t high pressure but definitely knew his stuff. We ordered a temperpedic mattress when we thought we wanted something else going in the store. The price was great and the service was excellent. Highly recommend!

Ch
Review №93

Great experience today with Jerry and Ed at sleep outfitters. They were very nice and made our experience wonderful.We got a great deal on our temperpedic pillows we have been looking for.

Cr
Review №94

Ed was very knowledgeable, and helpful finding us the perfect mattress! He made us feel completely comfortable, and added no pressure to making a purchase ....but we did find the perfect one!

Da
Review №95

Excellent customer service! Ed is extremely knowledgeable about all the different mattresses and explained all the features of each one so well. The store is doing a great job following guidelines during COVID-19. They used bed shields so customers can try out the mattresses, all employees wore masks, and they even had sanitized pens.

Tr
Review №96

We had the best mattress buying experience ever! Gerry was so knowledgeable and made us feel so comfortable!

Sh
Review №97

Jerry did a wonderful job assisting us with our first bed purchase as a married couple! Highly recommend!

Me
Review №98

Super friendly and great deals. Jerry was very helpful in helping us find the perfect mattress. Recommend Sleep Outfitters highly!!!

Ti
Review №99

We bought from Sleep Outfitters in November and Jerry helped us then. He did such a great job, when we came out looking for bedding today, we were hoping he would still be here. And he was.He was wonderful and very helpful in helping us pick out the right mattress and springs for 2 sets of bedding.

Ma
Review №100

Jerry Davis gave us excellent and prompt customer service!

Information
24 Photos
100 Comments
4.9 Rating
  • Address:4800 Whitesburg Dr Suite 104, Huntsville, AL 35802, United States
  • Site:https://sleepoutfitters.com/
  • Phone:+1 256-881-9883
Categories
  • Mattress store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:12–6PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:Closed
From the business
  • Identifies as women-led:Yes
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Similar organizations