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T-Mobile
1532 E 17th Ave, Hutchinson, KS 67501, United States
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T-Mobile
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li
Review β„–1

It was closed! It was 10:30 am and Not open, and No one was there. Other people outside waiting! Dont know what was going on! Suppose to be open at 10am. We all left! Very sad πŸ˜₯

Pe
Review β„–2

If I could give this zero stars I would. Got t mobile in arizona while it was merging with sprint. It was OK at best. When Ive moved here the service what complete s**t. I went to the store in Hutchinson and was told they are still working on the new towers. After a month of basically non service went to Verizon. We asked why they had no service and were told a different lie before we changed. The service in hutchinsin kansas is almost non existence. Save yourself another headache and go with Verizon or Anybody else.

Sa
Review β„–3

Service is as slow in store as it is in real life

Ru
Review β„–4

So far not impressed. Been there 4 times already to make the switch from Sprint to T-Mobile and haven’t gotten anywhere. They were out of the phones we wanted so they said they would call us when they got some in. Haven’t heard a word from them

Mo
Review β„–5

Going in and asking questions they were very good at checking everything and giving us the right answers. Very clean and awesome people. So happy to be part of the T-Mobile family.

Ru
Review β„–6

They were great!!! Very helpful

Br
Review β„–7

Has some questions about my new phone and Kyla was the one I spoke to and She’s probably the best employee I’ve ever worked with at a sprint store. Never had it be so quick and easy. Thanks Kayla!

Je
Review β„–8

Devyn was very helpful and knowledgeable! We were very happy with our service. The manager was also very professional.

Is
Review β„–9

Excellent service. Knows their stuff and great workers. Highly recommended this store. Aaron is a great employee there. Very chill, helpful, and informative guy. Easy to have small talk with the employees. Just outstanding service.

Qw
Review β„–10

This is my first time ever using spring and I have had no issues with anything at all. I don’t use internet at home so I use data and it works just fine. The people that work there have been more than helpful and have been very nice both times I went in. Got the iPhone 11 and couldn’t be happier so far!

Mi
Review β„–11

Larry and Mike at the Sprint store in Hutchinson are the most dedicated employees I have ever seen. They both stayed over an hour after closing to insure my issue was resolved and absolutely would not give up. I thank the both of them so much this is what customer service is all about. All of the employees at this store always go above and beyond. I also have to mention Crystal who has also taken very good care of my entire family and works very hard to give us great service. You just dont see this kind of dedication anymore and its the reason I have stayed with Sprint for so long. My thanks to all of you at the Sprint store in Hutchinson, Kansas.

jw
Review β„–12

Very pleased was not a dull moment the entire time I was in the store. Staff is very friendly and knowledgeable. Larry is stellar as when my vehicle would not start he was out there to lend a hand to try to jump started it. Cannot thank him enough, he deserves a raise.

Ty
Review β„–13

Went in to take a look at my bill and the ladies in there offered me some good deals that Ill have to come take advantage of when I get paid thanks yall

Jo
Review β„–14

Great customer service!

Be
Review β„–15

Very friendly and helpful. They know exactly what they are doing here which is a nice change of pace from most cell places.

Co
Review β„–16

It was a awesome experience.

Br
Review β„–17

Kayla was super helpful and the crisis didn’t seem to slow her down, she’s always positive and I enjoy coming in when she’s working. Thank you

as
Review β„–18

Crystal was very helpful and friendly. Really appreciated her time and help today. Definitely excited about our new plan. I recommend Sprint over any wireless place overall.

Ka
Review β„–19

Y’all suck since the merge with t-mobile πŸ€·πŸ»β€β™€οΈ Sorry not sorry

An
Review β„–20

Zachary and Hannah were an amazing help for me to fix my phone. They made me feel very welcome and comfortable. Thank you for some great employees in your Hutchinson store.

Jo
Review β„–21

Rayon was amazing and was great to work with would recomend to anyone

El
Review β„–22

Had a great experience, they were so friendly! and very helpful when it came to upgrading my phone

Ti
Review β„–23

It was an amazing experience and had great customer service. I love it!! πŸ˜€ Larry was very helpful in the purchasing of the phone. Thanks a lot!

De
Review β„–24

Larry Benander is totally awesome and deserves a raise. He got my contacts back all 188 of them and all 584 pictures! It took him quite a while, but between he and Mike Cooper and all of the employees at SPRINT are awesome!

Ke
Review β„–25

Great Service with this store in Hutchinson! Mike Cooper goes above and beyond to make sure you are a very satisfied customer before and long after the sale! Very friendly staff here! πŸ‘ŒπŸ»πŸ‘πŸ»

Ca
Review β„–26

Crystal Washington, and Jay M. Were so very helpful! They went above and beyond to help me with service. I would recommend this store for ALL of your wireless needs!!

St
Review β„–27

Ran 3 credit checks Their left hand doesnt know what their right hand is doing!

Du
Review β„–28

Excellent friendly service and top notch phones and accessories! very happy with owning a Sprint phone! Mike Cooper a Sprint employee helped me with accessories very happy with his service

De
Review β„–29

Crystal is a very good at what she does she helped me an my family get our new phones. Shes very convincing about getting phones. Choose her if u can.

Pa
Review β„–30

Great customer service. Always very happy and ready to help me. Quick service today. Love this place.

Sh
Review β„–31

The staff was very professional, knowledgeable and very friendly. They stayed way after they locked the doors at closing time to make sure that me and my wife were all set up with our new phones.

Mi
Review β„–32

The staff at this store was very professional. They were very helpful, and got all of my needs accomplished. I definately recommend Sprint customers go to this store if they have any issues with their phones.

To
Review β„–33

Larry was awesome! He was extremely helpful with getting my broken phone replaced! Best experience in a sprint store ever! Thumbs up!!

Re
Review β„–34

It was the best phone experience i have had. She was very into meeting my needs. I have never been so happy with customer service and still no contract.

Ga
Review β„–35

Had questions on my account, Kayla and Farris were very helpful over the phone thanks for working during these tough times

Co
Review β„–36

Great and friendly service. Crystal helped me get a new phone, was fast and friendly, and even helped me set up the phone. Loved this place so much

Su
Review β„–37

Hannah was amazing. She really helped us out and was happy to help. Very positive and up beat.

He
Review β„–38

We came in today to ask about switching from Verizon, and we were very pleased with our experience! Larry was able to get us four lines and an iPad without spending any money out of pocket to switch to sprint. We are also very impressed that we are able to have a cheaper bill per month than Verizon, even though we had a work discount there. Superb customer service, great plans and products, more deals than I could even think of. Also, even thought Larry mainly helped us, every single person that we had contact with was helpful. SO MUCH BETTER THAN VERIZON 10/10 would recommend. Thanks fam ;)

Ka
Review β„–39

The staff was very kind, but they did not have any lower priced phones in stock. It was very a frustrating experience.

Ch
Review β„–40

Larry Benander worked with my daughter for 4 days to get her the iPad she needs for school. He was professional and went over and above for us. Great guy! Great store!

Cu
Review β„–41

Excellent customer service. Asks the right questions to figure out what phone would work best for our needs.

Br
Review β„–42

The wait was long but got what I needed done quickly once it was my turn.

Le
Review β„–43

I never give reviews, but this place earns Five-Stars in my book; Crystal was great help in upgrading my phone and lowering my rates. I was in and out with no problem and happy to have my new phone!

Au
Review β„–44

This sprint store is awesome! Hannah helped me upgrade to a galaxy note 5 and I absolutely love it!

Le
Review β„–45

Great customer by Larry Benander. He was very helpful and kind. I think he deserves a promotion!

He
Review β„–46

Larry Benander was very helpful and professional. He answered all questions and was very knowledgeable about the product.

Ja
Review β„–47

I had great service from Crystal Washington. Very helpful and very nice!

Ka
Review β„–48

I completely broke my phone and needed help really bad. They got me set up on a different plan within an hour i had a new ohone. Very pleased with the service and the peoole here were great. I highly recommend them if you need help.

Br
Review β„–49

Crystal was very helpful to me in everything i needed and had questions on. She was very knowledgeable about everything and that made my experience great

Fa
Review β„–50

We had great service fromHannah and Zachary! They were very helpful and patient with us during upgrading 2 phones and transferring info.

Sa
Review β„–51

Larry and Retta tiook great care of us. Very friendly and hard working staff, I recommend using their service.

Ka
Review β„–52

The people there really are great answer all my questions to were I understand

Ha
Review β„–53

I lovethis place because the girl that helped me was really cool ... She helped me activate my first phone...

Sh
Review β„–54

Larry benander has restored my belief in sprint, he has been more than helpful,very nice experience

Ma
Review β„–55

Thank you Larry Benander, Charlie Bills and the entire staff at the Hutchinson Sprint store. Best customer service we have ever received at a Sprint store! ⭐️⭐️⭐️⭐️⭐️

Te
Review β„–56

Mike Cooper was more than helpful! Thank you so much for the great service!!!

Li
Review β„–57

Went to the store to change our plan on the billing cycle date only to learn we really should have done it the last day of the billing cycle instead of the first. Retta Nemeth gave us great customer service and got the plan changed without pro rata billing. Thanks Sprint!

ro
Review β„–58

The staff was very friendly and professional customer service was second to non. Store closes at 8 pm two of the sprint members stayed till almost 10 to help us. Wish some of the restaurants around town would take notes from this staff.

Ja
Review β„–59

Really great service. Was fast and very friendly.

Ju
Review β„–60

Very helpful...20+ years of service here...friends

Ki
Review β„–61

My phone wasnt charging, it needed to be serviced, I was dreading going into the Sprint store but I was pleasantly surprised. The Staff was friendly and professional & they guaranteed Id be a life long customer.

Ca
Review β„–62

Very good! Helpful very confident with details and good experience!! :) :)

Re
Review β„–63

Larry Benander rules.....just wait hes a joker too. Good experience!!! Great at upselling too!!!

Li
Review β„–64

I had an amazing experience Hannah was extremely helpful!

br
Review β„–65

Larry Benander was extreamly helpfull and solved my problem in no time with no troubles.

Bl
Review β„–66

Switched carriers.sprint customer service sucks and the stores hardly ever are able to help.their in-store repairs are a joke.

Mi
Review β„–67

Larry was a cool guy, good at his job. Should have more people like Larry around!

Vi
Review β„–68

Larry Benander and all of the employees are very awesome

Sh
Review β„–69

Amazing experience! I always come here.

An
Review β„–70

I like the feel i was part of the family and feel welcome

an
Review β„–71

The store in Hutch made sure that I understood everything that was changing and way. Great service.

Jo
Review β„–72

Waited a half hour to find out you dont cover Arlington KS.

Ja
Review β„–73

Great customer service

Be
Review β„–74

Workers were great.

Mi
Review β„–75

I had the pleasure of working with Retta and Larry when my LG G4 got stuck in the boot sequence. They went above and beyond to make sure I was taken care of and not even 48 hrs later my new phone is in my hands working perfectly. Thank you!

Sh
Review β„–76

Great so helpful amazing service

Ro
Review β„–77

Larry Benander has been a tremendous help in fixing my problem in restoring usage for my phone.

An
Review β„–78

Great Service all around

ro
Review β„–79

Freddy is ok but everybody else is absalutly useless

Va
Review β„–80

Sometime helpful sometimes not

Je
Review β„–81

Sprint and Charlie Bills at this store is trying to extort money out of a teenager by saying the phone is stolen....If they brought in a stolen phone why wasnt the police called or phone taken?

Ci
Review β„–82

Very helpful Greta is great

Dy
Review β„–83

Not a place to brag about plus sprint has the worst service out of all contracted or major phone companies plus they use complicated billing to finagle money from customers and back in 2008 they had to call every customer and give them a free outing of contracts with 0 cost

Ro
Review β„–84

I burned my mouth with macaroni and cheese!

Ma
Review β„–85

Prices are crazy high

An
Review β„–86

Worse customer service.

Sh
Review β„–87

Awesome!! LARRY BENANDER ROCKS!!!

St
Review β„–88

Good job

Sc
Review β„–89

Enjoyable

Information
8 Photos
89 Comments
4.4 Rating
  • Address:1532 E 17th Ave, Hutchinson, KS 67501, United States
  • Site:https://t-mobile.com/store-locator/ks/hutchinson/e-17th-ave-super-plz?y_source=1_MTcwMTQxNjAtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 620-663-7496
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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