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Family Eye Health Center
1824 Declaration Dr, Independence, KY 41051, United States
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Family Eye Health Center
Comments
Al
Review №1

I enjoy coming here and I appreciate the Dr. And his staff they have excellent customer service skills and I believe they have been handeling the current economic situations very well. I felt bad seeing the way some of their Patients treat them over things they cant control but I absolutely love how professional they are and the Dr. Is very willing to work with you and make sure you get the best for your eyes I deffenitly will be a yearly patient and would recommend them to anyone.

Ol
Review №2

Excellent staff and great services! Everyone here is so nice and friendly.

St
Review №3

Been going to this eye center for a few years now and I was so glad they were able to get me in today. Greatly appreciated. I ended up purchasing a pair of glasses today thats long overdue and the ladies who work there are always helpful.The expertise regarding the information about my eyes is the most detailed information Ive ever received from one of these eye centers. Thank you once again.

An
Review №4

I went in for my regular eye exam and to get a updated perscription for my glasses and contacts, my persxruption in very high so the doctor had me try a new pair of contacts but said they might not work and to contact him in a week to let him know. After 4 days I already knew they were wrong, I then called the doctors office and they said they would have to order me new, diffrent contacts. Two more weeks go by, I finally get a call that my new trial pair of contacts are in, I go over to get them and I am tood the doctor wants to see them on before I leave, ok, so I wait for him. The doctor looks at my eyes with the new contacts in, says everything looks good but try them for a week and let me know. I then go to leave but make sure I do not owe anything more befor I go. Another week goes by and these contacts are perfect so I call and ask for my perscription, I am told it will be a little while before they can get it signed for me but they could do it that day, at this tome they also give me pricing to purchase contacts from them to which I inform them it is cheaper to get them at Costco so I just need my perscription. I go to the eye clinic 2 hours later and they inform me the prescription is still not done and they would call me when it was. 30 mins later I get a call that the prescription is signed and to pick it up I need to pay $18 more to which I ask for what, and the responce from the caller was because to fit for a toric lens it cost more. Never once was this extra cost brought up until I told them I was going somewhere else. This is all very unfortunate as I did love the doctor but the front staff is clearly petty and difficult to work with.

Ca
Review №5

Staff is amazing and friendly, it’s fast and they have a lot of good options. The best 100% recommended.

ba
Review №6

Truly family with excellent eye care.

JD
Review №7

Friendly and honest

Information
2 Photos
7 Comments
4.7 Rating
  • Address:1824 Declaration Dr, Independence, KY 41051, United States
  • Site:https://familyeyehealthcenter-ky.com/
  • Phone:+1 859-363-3347
Categories
  • Contact lenses supplier
  • Eye care center
  • Optometrist
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–1PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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