Horrible AAA service. Do not recommend at all.. does not answer calls.. extremely rude. Only looking for easy money, close to home jobs and will leave your family along the road for AAA..

Theyve taken great care of my car every time Ive been there

Very nice people to help get your car repair

Excellent service!

Great small town local business. I take all my vehicles to them.

Spent 7K for terrible work. The owner was very difficult to deal with. Audi has never run right since this shop worked on it. Big mistake.

Charged me 650 bucks to tow my motorcycle 5 miles from crash site state police called them ripoff terrible people to deal with!! call someone else!!!

Gracious and Helpful - especially to a local college student away from home.My daughters car broke down one evening earlier this week and she had it towed to this garage on the advice of a local friend. She had never used their service before. The next day, they diagnosed the issue, explained what happened, and gave us time to make a decision by allowing the car to stay on their lot for a few days at no additional cost. Total bill: $40. We are towing it home (4 hours away) tomorrow, and they are making sure the car is in a position for us to easily load it onto the tow dolly...again, giving up their time without charging us a cent more.I would recommend this business to anyone. When you are kind, and show this kind of business integrity, knowing that no additional monetary reward is coming your way, I am happy to recommend them to anyone. Honesty and integrity like this speaks volumes for a business. If we lived close by, I would use them for all car maintenance, hands down.I add this extra comment only because a previous review suggested that they have an issue serving people of a different race. My daughter is white, but she is a Muslim woman who wears conservative dress and head-covering. They treated her kindly and well. I sincerely doubt that race plays any issue in how they treat people. They should expect compensation for their time, however...and no one should be upset when they are charged a reasonable fee for a professional to do work for them.

Great work, reasonable prices, friendly team. Only problem was that my hood is now gapped as if someone shut it with something in it. Not a huge deal but it is annoying

I have been taking both of my cars to them for over a year now and I have been very pleased with the results. The mechanics are knowledgeable and can nearly finish your sentence when you are explaining the issue. They pay attention to details of the what you ask for in a car repair. My cars have never been dirty after getting them serviced.

This place has a deal with The Apartment Store (Carriage House and Regency) to tow cars. I mind you, there is zero visitor parking- and the only way to obtain a parking pass is by paying $4 per day to the office by 5 p.m., if you decide to visit a friend for an hour anytime after 5 p.m., and you didnt get a pass, you will be paying Import Auto Works $166 for them to return your vehicle which they stole. Its about a 4 mile drive from the Apartment Store to their Impound Lot off of Old Rt 119, so say 8 miles round trip,... and theyre charging $166 to get your car. I wouldnt trust anyone that works here if this is how they treat the students who contribute to this towns economy.

My daughter is a student at IUP, she brought her car in with a compliant of smelling gas or exhaust in the car while driving. To diagnose it they did not take it for a drive to see if there was a smell, but put a machine on it which indicated a random misfire. $350 to change (4) spark plugs was their estimate. I called them to ask a few questions about their diagnosis and told them we would be taking it elsewhere. At which point I was told there would be a $70 diagnostic fee. When I pushed back on being over charged for simply plugging in a machine -that costs less than $70- and reading it, I was told I dont know anyone that works for free!.If that is what they call work, and if that is what they call value, Id avoid this place. (They did elect to reduce their fee to $40 when she arrived to pick up)

Great customer service and mechanical work. I am glad they were recommended to me. Hard to find places locally that work on all aspects of imports, so I will definitelt be a regular customer now.

I brought my car to them Wednesday, got it back Thursday morning for a simple brake fix. Dont know how other people feel about them, but I simply knew it was my brakes that was an issue - told them what to look out for (in terms of noise) and they replaced the rotors and pads for a reasonable price. The shop doesnt look like much, but they seem to a pretty good crew. Issue is fixed, price was reasonable - cant complain.

Best service, best prices, and super fast even if you need a part, will not and would not go anywhere else. I have a Saab, they arent made anymore, but they keep me running!

I graduated from Indiana in 2014 I have not been back to the campus since I graduated. This past weekend I visited for Homecoming with two high school friends. Our first stop was at Constellation Coffee at University Square. We parked, went inside for a while enjoying our coffee, then decided to take a walk because it was such a beautiful fall day in Indiana. When we returned about an hour and half later one of my friends cars was towed. I had two friends that drove. One was still sitting in the University Square parking lot and the other had vanished. After speaking with the security officer he said one of the business probably had the car towed . We were all customers of Constellation Coffee (all three of us purchased beverages).After having to call the Indiana Police to find which tow company the car was taken to, we were told via telephone that they would meet us at the lot and they only accept cash. They were requesting $160 cash for the car. It was a hostage situation!!!! Completely and totally unjust as we were customers of the coffee shop. Not only that but the parking lot was empty.  They were not limited on space.I sat on the student panel for IUP and the community when I was at the University and was involved in numerous community service activities for the county of Indiana. I understand the contempt that some in the community have for IUP students. I feel we were targeted. I also feel someone is receiving a kickback when a tow company only accepts cash. We did our due diligence and asked each and every business that was open that day in University Square and they all said they did not call. I believe the security office did because he profiled us as IUP students. Do no patronize this business!!!!!

Great service, friendly management, and they can work on foreign and domestic automobiles.

Best service for imports at reasonable prices - especially if you talk to Mike (owner) first. They also work on domestic, but if you have an import out of warranty, dont bother taking it to a dealership - go to Import Auto -and get it done right there first time for less money!

Kind but unnecessarily expensive. Take your car elsewhere. You wont regret it

I have no idea where the negative reviews come from. This is probably the most competent and professional shop I have ever taken a car to for service. They fixed my 1994 Jaguar XJS V12 and thats not an easy fix. I was surprised at the price and in a good way. I am 63 and used to build my own cars, that was in the 70s and out of necessity, so my experience level is very high. I am also a business owner and have operated a fleet for 25 years. Maybe I dont know what I am doing????? Take your car here. Ask for Mike, or the other Mike.

Best place to get your car fixed right the first time without getting jerked around. Mike the owner is very knowledgeable and fair with his service rate -especially compared to a new car dealer.

Best place around for all your foreign cars

My mom used their service today for a flat. They were amazing!!! My mom was very pleased with the service and the gentlemen that came to help!!

IF YOU DO NOT WANT TO BE RIPPED OFF THEN DO NOT GO TO THIS SHOP. MY SON IS A COLLEGE STUDENT WHO TOOK HIS CAR TO THIS REPAIR SHOP AND ASK FOR A QUOTE BEFORE THE REPAIR WAS DONE. NEVER RECEIVED A QUOTE AND THEN WAS HIT WITH A BILL OVER $400.00. NEVERMIND THIS IS A COLLEGE STUDENT. AFTER PAYING THE BILL BECAUSE WE HAD TO. THE CAR WAS STILL NOT REPAIR CORRECTLY SO HE TAKES THE CAR BACK AND THEY AGAIN REPAIR THE CAR WITHOUT PERMISSION AND TRIED TO CHARGE ADDITIONAL $260.00 FOR SOMETHING THAT WAS NOT REPAIR CORRECTLY THE FIRST. AND TO TOP IT OFF MY SONS RADIO WAS STOLEN FROM HIS VEHICLE WHILE AT THIS SHOP AND NOTHING WAS DONE ABOUT IT. BE WISE DO NOT GIVE YOUR MONEY......

This place was absolutely horrible and completely unhelpful don’t come here unless you are looking to get ripped off an talked down too.

My daughter is an IUP student who lives fairly close to Import Auto Works. The first time her car battery died, they walked over and started it using a portable charger. They did not charge her. The second time it died, they walked over, started it using a portable charger, drove it to the garage, and replaced the battery. Their price was very reasonable for a good battery (I checked around) and their service was top notch! They let me pay them with my credit card over the phone. I can say for sure that this place does not take advantage of anyone, not even female college students :)

As a college student, it’s nice to find a place that doesn’t screw you over. I’ve taken my car there twice and they even went and picked it up while I was out of town

Couldnt even get me in at all until next week or a couple weeks when I need my car for work and family.what a joke! The only grage that does import stuff like a 97 jetta and they cant even do it at all

My children go to IUP and I had no idea where to take their car. It needed a battery and alternator. They where wonderful, had it done in one day!!

My car battery died right on the side of the Import Auto. Knowing this is a place that repairs cars. I kindly asked if I could get a jump. They directed me to the front desk and said $25 & as a college student I walked back out. Especially because I already had cables. Maybe next time Ill have my mom call. Because they did it for FREE for the girl who mom called. Or maybe just another white owned company in Indiana discriminating against African Americans. #sadTRUTH

Very Good work, usually can get the car same day

Ive heard good things about them.auto repair

Great work and fair the only place at I trust with my Mini Cooper

Fast. Compassionate. Thorough.

Worst place possible to take your vehicle took my voltswagon for a simple crank sensor an minor timing. AND the mechanic that worked on my vehicle blew my motor up an tried to fix it but made it worse then tried to charge me for parts that they broke . And now my car makes all kinds of sounds and is messed up real bad I dont wanna even take the car back so they can fix it. The mechanics are no good beware do not go there

Ive heard they are very good with auto repairs

I am a college student who was also conned by these people. I had an alternator installed by them, the total cost running around $300. A year later, the alternator dies again, luckily I was in my home town so I could take my car to a family friend and a trusted mechanic. He said the alternator that Import Auto installed was a total piece of garbage, and was worth about $50 brand new. So they totally ripped me off just like every other college kid who goes here. Every single mechanic Ive gone to in Indiana has either tried or has taken advantage of me. This is a really screwed up business and I would highly recommend taking your business elsewhere. Shame on your Import and the rest of your competitors in Indiana.

Wonderful, quick and let me take my dog inside.

Nice people work here

Worst company award. They profile college students and rip off as many people as possible. Not only is what they do unethically 90% of their business is illegal

Mikes the man! Great shop, fair prices, honest work!

Import Autos wa my go to gararge during my studies at IUP. It was all good all the time.

Called to get my vehicle fixed Friday morning. Lady told me they would pick it up. Waited all day no-one showed and obviously there not open weekends. So thank you for the waste of time and also my super bowl weekend as well.

Great prices