Brad was my salesman during the whole process and was extremely helpful and friendly. Never once did he try to push me into something I wasnt interested in. There was also a gentleman who was the sales assistant, (whos name I forgot unfortunately) that helped me out while I waited for Brad to finish with another customer. He was also very personable and knew the answers to the questions I had. Everyone at the dealership I encountered was friendly and knowledgeable. No negotiation was greatly appreciated as I felt the deal was absolutely fair and well within what I wanted to spend. I wouldnt hesitate to return for service or my next vehicle. Total process probably only took 2 to 3 hours which was extremely quick in my experience.

Shawn was an amazing Salesperson, Mark Arbuckle was such a nice guy rarity to get to meet the owner!!! Mike the finance guy was super professional, Tommy was clutch with the car features! All around amazing experience! Highly Recommended👍👍👍👍👍

Extremely stress free experience, from the test drive to the purchase to the paperwork to driving it off of the lot. Never once dealing with brad and the arbukle team did i feel pressured or uncomfortable in my buying experience. Both of our current vehicles come from this dealership and our next one will as well.

Shawn Reese made my purchase painless and pleasurable. Those are rare adjectives to describe the car buying process.Thanks MA Nissan!

Although I had recently had a little trouble with service on my vehicle I would just like to say that Rick and his service team went above and beyond to resolve my issues. Not only did he fix my issue but he went above and beyond the normal level of service by delivering me a loaner when it was near impossible for me to get my vehicle to them in a reasonable time. My wife and I have already purchased 2 vehicles from Mark Arbuckle and we plan on making another purchase in the near future. Thanks again Rick for going out of your way to take care of our needs. As a former service writer myself I know what its like to deal with every variety of customer and you undoubtedly provided too notch service. Hopefully my next visit with you will be routine maintenance on my next purchase. 10/10 would recommend to anyone within a 100 mile radius thats looking for a great deal on a new or used Nissan.

Surpassed my expectations!The Salesman and Dealership Owner were Extremely helpful in selecting the model desired and financing!A Great Auto Purchasing Experience also Service Dept. (which Ive used for yrs.) is very accommodating.I Highly recommend dealing with Mark Arbuckle Dealership!

Service department was very attentive. Called to have work and price approved before performing work. Called when the work was complete. And the vehicle was in the same clean condition that it was when I dropped it off for service.

Tom Hamiton was a great help in picking out my Nissan Rogue. I had a great experience with no haggling. Tom made me feel comfortable during the whole process.Thank you!

Great experience purchasing a vehicle from them!

Had a appointment Friday morning with the service department and they got me out of there in a timely fashion just as they told me. The service manager at the counter was very knowledgeable about Nissan products and gave me some very helpful information on my car even though it was an older model. That kind of knowledge is hard to come by!!Also, the staff in the showroom was very welcoming and friendly!!

I told my friend Mark Arbuckle over the years that when I buy a new car it would be a Nissan from him.Three weeks ago I bought a Nissan Altima, and am I glad I did!Mark handled the sale personally and it was the easiest transaction I have ever experienced.Mark gave me a great deal on a fabulous vehicle, a more than trade on my old car and his people took care of the rest. Everyone was so incredibly nice and professional.It was an incredible buying experience!

Brad and the team were amazing. Quick and painless, worked with my credit to get me into a car that I love, and made sure I was completely comfortable in it and knew to reach out with any issues. They’re amazing.

Good people making good deals on cars. Brand new 2021 Sentra out the door quick and easy.

Great salesperson, not pushy at all. Took time to make me comfortable with the car and to make me feel welcome as a customer! I highly recommend purchasing your next vehicle from Mark Arbuckle Nissan!!

Walked in with my specific request for a new vehicle. Shawn was able to accommodate all of my requests. He was knowledgeable, friendly, and professional.

Very rude salesman when he didnt close the deal. I will not go back.

Made car buying a pleasant experience. I have never had a sales man so accommodating as Brad was. From start to finish, the staff explained everything thoroughly and out the door so easy, felt like family. Highly recommend them!!

Brad was an awesome salesman. He was very curious and was not pushy. I would and have recommended him and your dealership to a number of people already. The Altima we purchased is awesome. Thank you

Friendly people who didnt hassle us just gave us a great experience

Excellent. Great Service!!! As Always.

Staff was great to deal with. Provided fair pricing and had a lot of knowledge about what they were selling.

The service team at Mark Arbuckle was amazing. I brought my Nissan Rogue to have it looked at because it was making a strange noise. They were extremely helpful and went above and beyond to get my car fixed and back to me as quickly as possible. I am a very happy customer.

Ive been dealing Mark Arbuckle Nissan for 6 years. Always a pleasure working with Mark and his team... They make car shopping easy and the service department always goes above and beyond.

Best deal around and great staff compared to some other places that were not so great. Gained a loyal nissan costumer.

Great sales staff. Friendly and knowledgeable about their vehicles. Commendable staff.

In addition to an oil change I asked the service department to investigate an issue with the transmission. They did a thorough job by checking both digitally and with a drive test and by discussing the results with me. It gives me more confidence in my vehicle’s performance. I continue to be impressed by the professionalism and competence of the service staff.

Everything went fine with the facility. Just was not very happy with the results.

Shawn and Mike made our purchase effortless and went above and beyond by staying over after close for us for a bit as my wife ended up working late that day.

Shawn was our salesperson. He was very friendly and helpful, he worked very hard to find us our vehicle in the color and with the options we wanted. He took the time to thoroughly explain the financing and rebate options and to ensure that we received the best deal available to us. He took the time to explain how the different features on my new vehicle worked and even set up the Bluetooth connection. He has followed up with us to find out if we had additional questions and to see if he could offer additional support. We wouldn’t purchase a car from anyone else! Tom, in finance, was very professional and helpful, he made the finance process very seamless and took the time to explain the different financial options to us.

Brad went above and beyond to make sure I didn’t only get the vehicle I wanted but also made sure any and all questions were answered

Shawn and JB provided excellent service. I didnt have to haggle and provided the best price. I would recommend to anyone looking for a Nissan!

I would like for someone to call me so I can order the sensor that was found to be inoperable.I did not realize I needed an inspection, I was glad they pointed it out and inspected the vehicle.

They were efficient and informative. No surprises and reasonable price.

Shawn and Tom were my sales team and I couldnt have been happier. They were both easy to deal with -- no pressure to buy -- very informative -- extremely polite, just to name a few things about them. I would recommend Mark Arbuckle to everyone I know. The sale and exchange went off with no problems and Im happy with my purchase. I will be buying here again.

Brad Connors has been our go to Sales Representative. He is always delighted to hear from us and ALWAYS works the best deal possible for us. I would recommend him to anyone.

This a great dealership from sales to service. They work very hard to ensure customers are very satisfied.I think so much of this dealership that I have purchased over 8 vehicles and referred over 15 for purchasing their next vehicle with them.Bottom line pricing, no back and forth hassel.

Just bought my seventh Nissan from this dealership. Shawn has worked with me on all 7 buys. He has always been the most helpful salesman ever! He listened to everything I wanted as has always found me what I wanted, no matter how picky I have been. He has taken his time to walk me through all the buttons and how everything works before I leave the lot. I have never thought that I was mislead or misguided during any of my purchases. Shawn always says, please call me if you have any questions or if I can help you with anything. Best decision I ever made buying cars was meeting Shawn when I walked on to that car lot many years ago

Great dealership service at a non dealership price

We purchased a new Titan and new Murano recently. Our salesman, Brad Conner, was the best!!! He is honest, friendly, and very helpful to say the least. We have been dealing with Mark Arbuckle Nissan for years now and have always had Brad as our saleperson. We keep coming back because of Brad. Mark Arbuckle has also always gone out of his way to give us the best deal he can. After purchasing vehicles, the service department and service manager, Rick Kahle, do a great job. You get a great all around package with the dealership.

I was very impressed with the cleanliness and time and consideration the staff took to make sure our social distancing with others waiting in the showroom was as comfortable as possible. The fact that all of the staff was wearing masks and the attention to detail the service department took while working on my car made me very happy.

I was pleased with my experience

Getting my 2010 Nissan Xterra fixed. Great experience meeting Mark Arbuckle today. He has gone above and beyond to help me sort out the problems with this used vehiclei bought from a private party in July 2020.Mark is extremely personable and professional. If you are looking to purchase a new Nissan of any sort, truck, car or suv... in the greater Pittsburgh, Pa area, you need to shop here.

Less time than expected

Seamless experience from the lot to the signing. Brad is an absolute gem and JB is super quick & efficient 😁 Amazing customer service always seals the deal!!!

If I could give the place less than one star, I would. Called for a price on a newly listed vehicle on their website. The sales person “didn’t know” and said they would call me back. Emailed an inquiry for the same information. No response. Called a second time, had to speak to the owner to get assistance, finally got the price. Called a 3rd time and told them we were interested, but coming from Pittsburgh and needed to confirm that the car was still available and that someone would be able to help us when we arrived in 2 hours. They assured us that it was and there would be.The salesman (Sean) brushed us off when we arrived, told us that the keys were in the vehicle and we could go ahead and take a look at it. We came back in to discuss the purchase of the vehicle and had to wait 20 minutes, because he was the only salesman working and was now with another customer. When he finally walked away from his other customer, he told us that he was sorry, but the woman he was just talking to purchased the vehicle. He was literally negotiating a deal on it WHILE WE WERE IN THE VEHICLE, and didn’t bother to tell us - knowing we had driven 2 hours to make this purchase.When we communicated to him how unacceptable that was, he just shrugged and said, “Sorry. She was here first. Have a nice day.” No interest in working with us, no attempts to show us anything else. Nothing. As we were leaving, Sean was apparently not happy that we were angry and he sarcastically commented on that by saying, “Nice,” to us as we walked out the door. We turned around and said, “Excuse me?!” And asked to speak to the owner. He was just as useless and un-apologetic as his salesman.I would NEVER do business with this company. EVER. Their customer service is horrible, their follow-up is horrible, and I don’t know how they ever earn anyone’s business. If you’re looking for a good car buying experience, look elsewhere.

The experience was smooth and professional.

This dealership is one of the easiest Ive ever delt with. Brad Conner was the easiest salesman Ive ever had the pleasure of dealing with. He did everything he possibly could to get me into the vehicle I wanted for the price I wanted. The financial process was also extremely smooth and non stressful. Tom Hamilton took care of all the paperwork before hand so we could be in and out once we reached an agreement. Im extremely happy with my purchase experience and will recommend this dealership to everyone.

The service people are great. I always feel welcomed and they explain things great. Keep up the great work. I feel like a valued customer each time I come in.

Their service was top notch. They were able to get me into the vehicle I wanted with no hassle. I was on a time crunch with my work schedule, so they had me in and out in an hour. Im VERY pleased with their service. Everyone was so polite and not pushy at all. I absolutely recommend them.

I traded in my 2012 Frontier that I had previously purchased here, on a 2017 Nissan Titan SV. Shawn Reese is a wonderful salesman, having dealt with him both times. Needless to say, hands down the best dealership around to purchase a vehicle and get you what your looking for. Always professional sales and service. Have had the Titan for over 3 months now and just got the first oil change done and the ser ice is always excellent. Will not go to another dealership.

Shawn Reese is exceptional in all regards. This is now the 4th new vehicle we have bought from him in 5 years. He always finds us what we are looking for at a price that is always more than fair. He makes sure that the buying process is easy and always follows up to make sure we are happy with our purchase. Tom in finance made the sales day process was easy and had all paperwork prepared so it was quick and seamless. Everyone at the dealership make us feel like we are important. I am impressed that whether it is purchasing, service or just stopping in it is like dealing with friends. It is the only place that I look when thinking about purchasing a new vehicle.

Brad was awesome, actually let me just say everyone I met was awesome! I have already told my family this is where they need to get a car from. I had went to pretty much every dealer in Indiana, I was not looking for a Nissan it wasn’t even on my radar but after talking with Brad that changed everything. Also mark is such a great down to earth guy as well, sometimes that isn’t always the case with an owner but it is here. The whole experience was perfect, very smooth they answered every question I had and I had a lot of questions! I will definitely buy another truck or car from them.

Entire staff is very friendly and courteous. They take the time to inform you as to what they are scheduled to do and inform you if there is anything else that might have to be taken care of. Overall entire staff is courteous and friendly.

Ive taken 6 vehicles from here. No hassle just a good place to buy. Talk to Brad !!

I was in for a state inspection and an oil change. All employees were so kind and courteous and explained in detail what services were going to be provided. The showroom is very comfortable and I love the fact that they have refreshments for customers who are waiting. All in all, a very nice experience.

Everyone was very friendly and professional. I liked the fact that there was no pressure to make a decision.

Oil Change and Tire Rotation. They were able to fit me in fast. They are wonderful, knowledgeable people in the Service Dept, and I wouldnt go anywhere else!

Rick and the entire service are always friendly and accommodating. They not only got me in in a timely matter, but they also brought my car to me at work when it was finished to accommodate my busy work schedule. I always feel welcomed when I am at Nissan

As always, Mark Arbuckle Nissan is a great dealership. Not only for service - but for purchasing a vehicle. They go above & beyond to make us happy!

Excellent service. We have been very pleased with the purchase of our Nissan Rogue and the excellent service Mark Arbuckle Nissan has given us. We have recommended several friends to them since our purchase last fall.

My battery died of old age in front of my garage door. They came, picked my car up and the same day they delivered it with the new battery. No hassle ! Wonderful!!

We have never had a bad experience when dealing with the dealership. Our salesman Brad is always so pleasant and willing to go the extra mile to make us happy. We will never buy another vehicle from another dealership and will continue to recommend Mark Arbuckle to all of our family and friends.

Rick and Wendell are always kind and helpful. Accommodating and the service is in a timely fashion.

We have been customers at Mark Arbuckle for years. Great customer service in both vehicle sales and vehicle service. Great dealership!

Everyone was very professional and friendly! As always !!

Great experience as always! Would highly recommend to friends. Service isnt a possibility because I live in Pittsburgh.

I think the gentlemans name at the service desk was Rick, he was very good. Polite, courteous, organized, quick, concise with his descriptions. The drop off process was pretty good, a little confusing for a first time visitor, but after a walk around the building figured it out.Thanks,Dan

Everyone was extremely helpful especially Brad there was no pressure and we had a great experience. Oh did i say, i love my 2020 Rogue Sport❤

Best place around to buy or lease! Everyone Ive ever had to deal with there has been a pleasure to do business with. Ive just completed my fourth car buying experience from them and will definitely go there first when Im ready to do it again.

Even though the service team was very busy catching up after COVID, they were extremely efficient and stayed in communication with me including supplying me with a rental. Also changed my mind that all dealerships are overpriced and pushy on service items that you potentially don’t need.

Great experience.. Quick and professional. They found a few extra problems but did not try to force them down my throat, and the ones I had them do were less costly than I expected. I wont hesitate to have my Xterra worked on there.

Dealt with Brad and Tom in buying a car for my daughter very knowledgeable and helpful Guys. Also have the best service department Ive ever had to deal with. Would recommend this dealership to anyone.

I was referred here by a friend to see Brad in sales. He was very polite and friendly immediately and through out the entire buying experience which was less than 1 hour! I highly recommend this dealer and Brad in sales. If youre looking to buy Nissan there is no better place around. Best dealer experience Ive had to date.

I had a recall on my car. The service manager & technician couldn’t of been mor professional. A very pleasant experience

Brad and the staff was fantastic made the experience effortless and enjoyable

Inspection. Very helpful in getting proper paper work to pass inspection

It was my first time there. I enjoyed the Service Department guys. They were very nice and joked around. I sat in the waiting area and every one there spoke highly of this place. One lady was from Greensburg and I said isnt there a closer one to her. she said YES, but she really like this one. She was just loving this place. I am sure I will be going back again. It is my Husbands truck, but I handle all the problems he has. I just needed a new key :)

I was looking to purchase a 2014 Nissan Maxima after being involved in a car accident. I had researched vehicles online and came across one vehicle I liked which was located in the little town of Indiana, PA at a dealership named Mark Arbuckle Nissan. I didnt really know what to expect since this was my first vehicle purchase not to mention I was coming out of Connecticut so I would be taking a chance if the vehicle had issues. Now most people would think Im crazy to drive 6 hours to purchase a vehicle but I can tell you it was the best decision I made. I spoke to a gentleman over the phone named Brad Conner. This guy is truly a gem. After a couple of phone calls and few back and forth texts I new I only wanted to deal with him. His character and charisma were absolutely impeccable. He made my first car buying experience one to remember. He made sure the vehicle was in tip top shape and he gave me an EXCELLENT price. In addition a young lady in the finance department named Carrie Shaffer took absolutely good care of me, explaining every little detail of my car purchase. Im grateful to both of them for giving me an experience I will never forget. Thank you Brad and Carrie. And thank you Mark Arbuckle Nissan. Check them out you wont regret it.

As always, Rick and staff provided great service - both on the vehicle and customer service. They made it easy to fit into hectic schedule

I purchased two new vehicles at Mark Arbuckle Nissan. Brad was fantastic to work with. The service department is top notch and the entire delaership is a pleasure to do business with. I would recommend Mark Arbuckle to anyone looking for a new Nissan or any make and model of used vehicle.

Cant say enough goods things! Tom was fantastic! Very, very good experience with every single person there. Mark took the time to come out and say hello. Super people! Love my car!

Shawn and Tom were great, and Ill keep sending friends and family there as long as they keep that up!Other dealerships rip people off and waste their time, but these guys never have.Thanks!

Can’t thank Rick enough for all that he has done for me as a loyal Nissan customer. I will never own a different vehicle, period. Amazing service!

Oil change and waited for the car- fast and efficient and great check out - no charge because I had the rewards program that had enough to cover service.

Mark and his team set expectations high from the beginning of our relationship years ago. They continue to meet those high standards of service!

Wendall was very pleasant and easy to work with setting up the appt for the check up and Mike was very informative as to what needed to be done and did the job quickly. Everyone was very pleasant, and the waiting room had cookies, water, coffee and hot cocoa. We were relaxed while waiting and were able to watch tv which made the time pass quickly.

I had no idea car buying could be so easy. Brad from Mark Arbuckle is seriously a saint; he helped me get the best number on my trade in AND got me the Nissan I wanted without hesitation. I live about an hour away and its hard to have a dealership consider you, or your trade, without seeing you or the vehicle but he was more than happy to hear me out and help.After all the paperwork was done (Tom was equally amazing) Brad walked out with me to my new car and I was afraid there had to be some sort of hoop to jump through, but there wasnt! I have always been a Jeep lover, but the way I was treated here will keep me coming back! Everyone was beyond friendly and welcoming. I recommend them to anyone looking at buying a vehicle!

Considerate and courteous regarding the amount of time required to repair. And made all the allowances available to reduce my net cost/pain of repairs.

Absolutely love my Altima!! We were out the door with a little over an hour spent at the dealership. Brad Connor was great at getting us a good deal, great interest rates and an awesome car! Thank you!!

Always get good service from this place. Very happy!

Quick fast and easy

Best place to buy a Nissan car or truck. No one will treat you better, or work harder to make sure youre satisfied.

Worst experience ever!!. Loved the used vehicle we took for a ride. Came back and made the salesman an offer. He laughed in our face, and said if I knew you were going to take it for an hr drive, and offer me that price I would have never left you take it. The most arrogant person I ever met. He made us feel like we were wasting his time, and bothering him. I cant believe he does good at selling anything. I have no respect for this dealership any more.

Arbuckle Nissan employees are very knowledgeable and do a great job. Costumer service is outstanding always.

The service department was prompt on my scheduled time for inspection. The waiting area was clean and comfortable. Also they supplied coffee, water, and cookies at the waiting area.

Recall on my Pathfinder, Mark Arbuckle has a very efficient staff, friendly and courteous.

Always an amazing experience. Shawn is always great and Tom was also very helpful.

Nothing. They have always been very kind and courteous. Other Nissan Dealers in the Pittsburgh, PA area need to take notes on how well Mark Arbuckle Nissan treat their customers.

We just purchased our third vehicle from here and had the same salesman each time. We wont purchase anywhere else and highly recommend Brad. Mark Arbuckle is the absolute best place to buy a car!!!

They are always friendly and helpful with everything. Thats why Ive bought 7 vehicles here and will buy more!!!!