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Bicycle Hospital
3702 W Dr Martin Luther King Jr St, Indianapolis, IN 46208, United States
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Bicycle Hospital
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Et
Review №1

To be honest, Im never sure when they are going to be open but I adore this place. Super great people work here, they do good work on bikes, and they do it for a great price. Jennifer is wonderful. And one time, I watched a little boy ride his bike out of that shop happily ringing his bell. If thats not a good omen that this is a great shop, I dont know what is.

Da
Review №2

Fantastic ‘mom and pop’ repair shop with excellent customer service. Took my road bike in for a tune up recently. They only did what needed to be done and charged me less than what they originally quoted. Bike runs smoothly now. Honest, knowledgeable, and affordable!

Fr
Review №3

Quick n easy service! Changed tire and straightened wheel in 15 minutes while we waited! Great prices!

St
Review №4

I brought in 2 old bikes for refurbishment. One of them was 36 years old, the other one about 25. One of them I thought was a basket case. They were able to fix up both bikes as good as new. It cost $310 to fix up both bikes, but these were not cheap bikes, and it would have cost me significantly more than that to replace either one of them.

Ga
Review №5

Wonderful people to deal with. Quality all the way. Knowledgeable and friendly.

Mi
Review №6

Knowledgeable, friendly staff. Wont oversell on stuff you dont need.They fix and sell bikes of all kinds.

An
Review №7

Friendly service. Recommended the services I needed and at very reasonable prices. Ill gladly come back for my next service.

Jo
Review №8

Great service and same-day too. Other bicycle shops were telling me it would take more than two weeks to fix.

Br
Review №9

Bought a bike rack. They brought it out to the truck, showed me how everything functions, helped me get it installed, and gave me several tips and tricks on best practices to hauling my bikes safely. Very friendly and helpful bike shop.

Br
Review №10

Im so glad I have such wonderful place to service our bikes and get new ones as our kids age. The customer service is amazing! The knowledge is impressive. The personal touch is amazing. The prices are reasonable.I highly recommend to anyone, use the Bicycle Hospital for any and all of your bicycle needs!If there is something they dont do, theyll still help with advice...for example, I needed to get a hitch on my Odyssey (for a bike rack) they had some great recommendations and advice about where to go and what to look for.Again, I highly recommend to anyone, use the Bicycle Hospital for any and all of your bicycle needs!

Gr
Review №11

Its near the end of maybe the busiest period in bike repair history. All the shops are slammed. I took my bike in yesterday for a gear shifting issue and will pick it up tomorrow. Wow. They are very busy, but very understanding and responsive.

An
Review №12

Nice family owned business. Very helpful.

Je
Review №13

They have never failed me. Always polite and veery knowledgeable

Li
Review №14

Wonderful, knowledgeable and kind people. They changed out my wheelchair tubes and tires while I waited for a very good price.

An
Review №15

This is a family run business. You get the best support. I think they are open Mon, Wed, Fri and Sat to cope with repairs. They expect a surge of needed tuneups in the Spring due to the high sales last year. I recommend getting your bike in early for scheduled maintenance. I have bought several bikes from this place. The quality has always been exceptional. They always are patient with you if you have a question or two.

Ha
Review №16

Great neighborhood resource for all things bicycle.

Ja
Review №17

Really nice and helpful staff, and a great selection of bikes

To
Review №18

Knowledgeable staff with great attitudes and customer service.

L.
Review №19

Charlie took care of my bike. The breaks were wearing down and he replaced, realigned and got my bicycle in perfect order. It actually rides BETTER than it did when I first got it from the store. Friendly and knowledgeable staff. Only downside is that it took a week and a half for repairs, when I was told that it would take a week. That just goes to show they are in demand due to the great work they do.

Da
Review №20

Best little bike repair shop in Indy

Je
Review №21

Staff were so friendly and helpful right as I walked thru the doors. They had used bike in stock and repaired for me.(chose a used bike over new one because I like older frames and design theyre much lighter to me) Cost under 200 for the fixing and new tires and tubes. Perfect for college students bc I know the brokenness that comes with being a student. I highly recommend. Seriously a lucky find that there was a bike in my size. But theres a lot of variety I think is worth checking out no matter your biking needs. Will be back in the future!

Ab
Review №22

Great service! And reasonable prices!

Je
Review №23

So hospitable and caring. Love my bike I found there. They cleaned it up and made sure I knew all about the gadgets.

Sc
Review №24

I have taken our adult bicycles to the Bicycle Hospital for routine service several times. I have always been pleased with the repairs, and more importantly, with the friendliness of the owners who greet me and work on my bicycles. My most recent trip was for a repair to a borrowed childs bicycle . Our grandchildren are coming for a a visit, I had borrowed bicycles for them to use, and one of the bikes had a frozen rear axle. Entering the shop I was once again greeted very warmly. I explained the problem, the bike was wheeled into the repair area and fixed. The owner who repaired the bike (very quickly, I thought) explained what he had done, and I found the cost of the repair to be very reasonable.As an aside, their retail shop carries a wide range of bicycle accessories. I purchased a tire pump to replace the one I have which is failing.I recommend the Bicycle Hospital very highly !

Ja
Review №25

A neighborhood bike and repair shop. We visited on a Saturday and we will return, but business appears to be going well.

D.
Review №26

This shop is a real jewel! The staff is friendly, knowledgeable and efficient. Im new to the city and my bike was in need of some TLC. The Bicycle Shop delivered. Reasonable, honest pricing of services and the team wants to make certain that they have assisted you with the best! Got my bike home and went for a quick spin before work. All that I can say is that my bike rides like new!

An
Review №27

Very helpful, knowledgeable, and good selection of bike types for multiple needs

Li
Review №28

Friendly. They know what they are talking about and dont waste your time.

M
Review №29

Cant say enough about the staff and service. Brought my 20 year old bike in for a tune up, for my son who wanted it. They showed me that it needed wheels and tubes, which I knew, but also a pedal was cracked and the cables should be replaced. Never once did they say it was junk and needed replaced. I took it in to make it safe for my son and he was so excited to get it back and says it rides like a dream now. Really great service!

To
Review №30

Incredibly nice people who absolutely know what they are doing.In my youth I worked in a bike shop. I have always ridden bikes. My bike library has over 40 volumes the first on bicycle repair being published in 1936.I am a discerning and demanding customer. The bike hospital can take care of any problem you will have with a bicycle.

An
Review №31

Very knowledgeable staff! Friendly service. Assessed my problem and had me back on my bike in minutes. Looking forward to giving them my future business.

Ki
Review №32

Cheap and worked on my bike fast. Thank you

Ja
Review №33

Called to ask questions about their facility and was very impressed on how nice the man that answered the phone was. Will take my bikes to them for sure. 5*s!

Je
Review №34

This is my go-to shop for everything bicycle-related. Its a bit out of the way for me (about a 20 minute drive from home) but the workers here know and love bikes.They have some high-end bikes for sale but their primary market would be for mid- to low-end bikes, which fits me to a tee. Ive bought two new quality bikes for my kids so far here and will be buying a third soon. They have a large quantity of used bikes for sale too in their basement, just ask them to show you around.Prices are great and turnaround time for service is good too. Its usually a good idea to check on their hours before heading over; I know they are closed on Thursdays but there may be some other times that they are closed, especially in the winter months.

Ni
Review №35

The folks there are so helpful, really quick to fix my tube problem. Also got some good advice on how to keep my bike healthy, since I’m a novice!! So glad I stumbled upon the hospital!

Kr
Review №36

They made recommendations to my new bike I got off Facebook marketplace. Fixed it up and added some missing pieces. Very quick and reliable.

Ri
Review №37

Little known great local bike shop.Was looking for walkable clipless shoes and they had some nice ones.They are small store so have limited supply but it is jammed packed in there.Great assistance and warm staff!

Le
Review №38

This place is run by the kindest and most talented people! Brought my bike in with a flat back tire and with no idea how to get my wheels back on after taking them off to fit in my car. It took a singular minute for them to fix the back tire (and it only cost $17!!!?!) they then took the time to explain how to get my front tire off and on for the drive home, and helped me load the bike in my car. Thank you so much, such a great experience!

Sh
Review №39

Helpful and nice people that knows their clientele and community.

Pa
Review №40

Actually I made a phone call to ask if they buy bikes told no so rudely. I then asked well do you buy parts again the lady on the line said NO NO NO then hung up. I know they buy parts because Ive sold them parts back. Im just saying not professional at all.

cr
Review №41

The owners are the most personable couple that youll find! If youre wanting to have youre bicycle tuned up for spring/summer? This is where you need to go!!! Forget about the big guys and the fancy shops!!! I assure you that you wont be sorry. Exceptional rates and no nonsense advise. Thank a million

Yv
Review №42

A large variety of Bicycles and Accessories. The Staff is Friendly, Personal and Professional! If youre a Beginner or Accomplished Cyclist this is the place to shop!

Ge
Review №43

Absolutely top notch bike shop with an outstanding staff and good selection of high quality bikes. Its obviously more expensive than buying a bike at Walmart but they wont steer you wrong and solve any issues quickly. The bikes rock - my kids love theirs

Da
Review №44

Old school bike shop - even had the tires and tubes in stock for my 1966 Schwinn Twin. Pretty low inventory on bikes for sale, though. Covid has caused a serious upswing in bicycle consumption!

Jo
Review №45

Great shop! They saved an old bicycle for me at a very reasonable price. The service was warm and friendly for each visit. I will be back for all my bicycle needs.

Ka
Review №46

Stopped in to get help with putting my bike rack on my car and had the best customer service. A nice female greeted me and an awesome guy helped get me together. It was burning up outside and he didnt complain, was patient and kind.

Je
Review №47

Very good shop. Answered all my questions and were very informative about repairs needed. They did forget to call me with an estimate before starting work, but I knew roughly what it would cost and what I needed done was necessary for me to ride. Overall still a very positive experience. I will definitely be back.

Ro
Review №48

I just love them! They treat each customer like family.

De
Review №49

Wonderful bike shop.

Ob
Review №50

This is the only place ill take my bike to get it fixed. The employees are so nice and helpful.

Ja
Review №51

Best bike shop in Indy.

Jo
Review №52

This is exactly what I expect a bicycle shop to be. I went in and the Charlie was knowledgeable and extremely helpful. I got a great price and extremely great service. Having dealt with other bicycle shops in the area and knowing how they just do not have the same mindset of providing a great service. He charged me for work but then did more work by making some small adjustments and didnt add anything on. Great place, go there for any and all bicycle needs.

Je
Review №53

The quality of the work is exceeded only by the exceptional staff. From repair to replacements, you will not find a better place. Their no pressure approach allows you to find the bike that best suits your needs in the price range that best suits your wallet. From new to used, they’ve got just about anything you’d be looking for.Being a novice on the biking scene, I didn’t feel stupid asking basic questions due to the extremely helpful staff. I had the privilege of working with Charlie, Charlie and Jennifer, and could not have had a better experience. This place is a gem, and I won’t go anywhere else.

Ju
Review №54

Knowledgeable and helpful people.

Wi
Review №55

Absolutely fantastic family owned bike shop. I’ve had to come in here for a variety of reasons over the years, and the experience is uniformly excellent. They are knowledgeable, but do not treat you as an idiot when you ask basic questions. They can help you find what you need (bike, lock, helmet, lights, etc.) but do not exert uncomfortable sales pressure. Their repairs are well executed with rapid turn around and very reasonable pricing.My wife bought a bike from this place last summer. Recently, she got into a minor wreck and dislodged a few aspects of the braking system. I brought it in for repair, and one of the employees asked me if I had ever brought it in for the 30 day tune up. I said I didn’t think so, and to my surprise there was no charge when I picked the bike up the next day in pristine condition.If you’re looking for a place to buy anything bike related, or if you need a repair, COME HERE. There’s no better place in town.

Ma
Review №56

This is why I shop at locally owned shops. Owner spent time on the phone with me answering all my questions. He asked questions to ensure I wasnt going to get something that didnt meet my needs. Got the AR-3 bike.

Wa
Review №57

If its bike related these guys can fix it or guide u on your to a new perfect fit for your needs. All parts and accessories available here as well and if not they can get em. Walk in and roll out!

Ja
Review №58

I have been to this bicycle shop multiple times. They are always courteous and helpful. They do good work at a good price. It is a great shop to teach my kids about supporting local shops and building relationships with places you can trust.

Mr
Review №59

Brought in a huffy bike that kept losing a pedal. He gave us a friendly explanation of the problem and quick repair right on the spot! Bonus work: put air in tires, greased chain, and taught my son about the air pressure & gears. Really appreciate the kindness and extra mile service. Will be back.

Ju
Review №60

Great customer service and very helpful and polite

Ba
Review №61

I cant recommend this place enough! The service is fantastic, and their prices are incredibly reasonable. A friend of mine recommended I check them out last summer and theyre the only people I go to now. The staff is friendly, knowledgeable, willing to explain and train you about whats wrong/what to look for on your bike, and MUCH more approachable than some other stores Ive been to(The Bike Line in BRipp...).

Ca
Review №62

Always a great experience. Love supporting a local, family owned business.

Te
Review №63

Ms. Jennifer went way out of her way to help me.and I will continue to do business in the future and will suggest bicycle hospital to anybody that needs parts or service.

Er
Review №64

Was impressed with thoroughness and price points. Would highly recommend!

T'
Review №65

Although they werent able to help us with a chain for a motorbike, he offered up address & phone number for a shop that could. Much appreciation.

Ri
Review №66

If you need guidance on what type of bike to choose, by all means go to this place. Everyone is exceptionally friendly and patient. Ill definitely refer my friends and coworkers to the good folks at the Bicycle Hospital.

La
Review №67

First time to ride my bike after getting it back from a complete tuneup. Its exactly like brand new. What a pleasure. Fast friendly service. Highly recommended.

Gr
Review №68

A good place to get your bike fixed and rides like new... Im highly recommend it!

L
Review №69

Old school bicycle shop. Locally and family owned. Quality tune up and repairs done on my bike. Significantly less expensive than some of the major chain bike shops. I highly recommend this place.

Pr
Review №70

This family owned business has great customer service, used or new bike options, and reasonable bike repair prices.

Bl
Review №71

The place to take your vintage bicycle for reconditioning. Excellent workmanship at reasonable price. Very nice family run business.

Ni
Review №72

The staff at this bicycle shop are simply awesome. They are knowledgeable, patient and will work with you find a perfect bike for you. I couldnt be any happier with the purchases made there.

De
Review №73

This was my first time using the facility. Customer service was fast and the owners were very friendly. My nephews bike was completed within 24 hours and the repair cost was minimal. I plan on returning to purchase a bike for myself.

Ru
Review №74

Friendly service reasonable prices. They spent a good amount of time getting my bike working properly without overcharging

Ma
Review №75

Professional and personal service. Very good prices. Fast turn around. Basically the way it should be. Highly recommend.

Ch
Review №76

Great small business. Attentive and passionate about bikes without being snobby.

Lu
Review №77

Took in my old and beat up bike for some repairs and a tune up. Best price in town, outstanding service. They replaced my tires and brake pads for the same price as just the tire cost at other shops and target. Friendly staff and quick service. Only complaint is the lack of a website, but completely worth it!

da
Review №78

Recently i took a ebike conversion kit to the bicycle hospital. Charlie the owner is an honest, smart & laid back fellow. I believe he is the 2nd owner of the shop. Been there over 42 years. He & his son (i think he was charlie jr.) Unpacked everything and laid it on the table. Then he showed me pics of used bikes. He suggested a used ladys huffy cruiser. Perfect for me. I cant get my leg over the bar on a mens bike. I am on disability and heading for my 3rd surgery. Having the huffy converted to an e bike will take me places that i wouldnt be able to go on a regular bike. The bicycle hospital has outstanding customer service and a large inventory. Makes me think of the way bike shops were..family owned...when i was growing up in yorktown indiana in the 60s & 70s. Charlie..i salute you sir for being one of the good guys in life!!!! i purchased an originial schwinn early 70s exercise bike from the bicycle hospital a few years back. My nickname since h.s. has been stoney. Thanks to charley & the bicycle hospital. Old man stoney at 62 rides again! 🚴 peace out.

Me
Review №79

Awesome place.....

Na
Review №80

Really nice folks and amazing parts bin. Good finds

Ro
Review №81

Ive been coming here for years. I live south of Greenwood now but I still try and come here for repairs or to buy new, because they are such good people and smart about bicycles.

Ne
Review №82

Always have what I need for bicycles

Ga
Review №83

Great place to buy a bicycle very knowable

Sa
Review №84

Very helpful staff. Great place to get your bikes fixed

Do
Review №85

Fair pricing for tuneups. They made my bike feel better then new again.

Ju
Review №86

Good store for bike purchase & repairs at reasonable costs.

Th
Review №87

This is a great bike business to purchase and get your bicycle repaired. Super nice people with excellent customer service and not overpriced.

Co
Review №88

Great bicycle shop, came here 3 years ago to get a used road bike. Found one for $150 and they even tuned it, put new tires, and handle bars on. Great customer service, really old school business.

Je
Review №89

Great staff, fast friendly service. Not too expensive.

CH
Review №90

Great staff, knowledgeable staff and the best prices.

Ha
Review №91

Five stars as always.

Br
Review №92

Great place for getting a bike.

Ja
Review №93

Always great service and advice

Ly
Review №94

They did great work at a great price.

Me
Review №95

They performed a high quality repair job on my beloved 1987 Schwinn Le Tour!

Ja
Review №96

Best bicycle shop in Indianapolis, with very reasonable prices.

Au
Review №97

I couldnt believe how helpful they were and affordable too!

De
Review №98

The customer service was excellent

Ce
Review №99

Great value and the staff is very friendly

Ro
Review №100

They did a good job as always.

Information
14 Photos
100 Comments
4.8 Rating
  • Address:3702 W Dr Martin Luther King Jr St, Indianapolis, IN 46208, United States
  • Site:http://bicycle-hospital.edan.io/
  • Phone:+1 317-926-1641
Categories
  • Bicycle repair shop
Working hours
  • Monday:10AM–3PM
  • Tuesday:Closed
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:Closed
  • Sunday:10AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
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