The last visit I had was Friday, June 18 and it was the best I’ve had with Hearing Life. I’d been there twice before and the receptionist was nee and very nice. The lady who was the trainer that day was rude and not very knowledgeable. When I told her my left hearing aid was not working she told me there was nothing wrong with it and maybe I’d hear better out-in the world. She also said she’d call my insurance company to check benefits and call me on Monday. That was over a month ago and no one has called about that info. The new receptionist and the lady training her on June 18 were wonderful. Fixed my broken hearing aid and was very polite and helpful.
I went here in March because of terrible loss of hearing in the upper frequencies. Dr took my wife and myself back to office, explained every thing and used my wifes voice in the first round of tests. I failed that and also the test in the booth. Fit me with awesome Oticon Opn S hearing aids and they work great and have diminished my tinnitus as well. Great follow up visit too. I love the upkeep services they provide too. Free wax plugs and domes for hearing aids. That is great! I have the TV adapter and connect clip for bluetooth to phone. Awesome!
Great personal service I take my sister there who has Alzheimers theyre very kind and understanding
My mom went to this facility a year ago and they never even informed her that her insurance paid for her hearing aids every 3 years and they got her for $3,500.00! We just learned this when I took her to a wonderful place here in Greenfield Indiana. Be very careful about Accuquest, they do not have your best financial interests in mind, especially the elderly. I was told that because of this they have lost their contract with the UAW. I advise everyone to beware of Accuquest please
Hayden Gurman, H.I.S., did my hearing test back in August. I had advised him I have tinnitus in my left ear, he ran test stating I had severe high pitch 8700mh. And left moderate hearing loss... Try to sell me hearing aids. I just went back in to get my report, there is nothing in my file about my tinnitus or his test results, and shows I have NO hearing loss. So 2 things come to mind, 1 doesnt record patient diagnosis or 2 why is he trying to sell hearing aids if I have NO hearing loss? I would never refer this company or this facility.
Friendly staff