I ordered one thing and received another. They would not correct my order unless I paid for another order.
Horrible Service. The workers spend their time laughing and not paying attention to the customers. They take forever to deliver your food. Had a bad experience three times in a row. Would not recommend.
Great Ice cream and the first topping is free.
Love everything about it also I love their playlist they got nice music taste
I dont care what your stance is on masks, but when theres a sign on the door that says no mask, no service dont be hypocrites and have employees working mask-free.Also, the soda I bought was expired.
Delicious homemade ice cream! Definitely a different experience than a chain ice cream place. The staff was friendly and helpful. We will definitely visit again.
Best ice cream and great customer service
Amazing ice cream and churros. Cant wait to come back and try some other items. It all looks amazing!
It was good but didnt have lots of things they were out of but they are really good...
Horrible customer service, the only lady behind the counter had a bad attitude and was not wearing mask even though service is denied if customer doesnt wear one.
Loved it! Friendly staff and very clean. The ice cream was great and cant wait to go back and try something else!
Huge selection of ice creams and other desserts. Everything Ive tried is delicious.
Good place to get Mexican food snack goodies at reasonable prices.
Amazing staff the owner has became as family . Very delicious spot to cool down and to grab a bite !!!
I wish I could give this place 5 stars but their staffs service makes that impossible. I went in for the first time and the staff member that served me was less than enthusiastic is all I can say. I had some questions, like how much the regular sized is vs the large and she didnt seem to like that very much. So to try and get around that, I asked for a printed menu that listed prices and options? Nope, looked at me like that was a ridiculous ask. Eventually I just ordered several things that Ive had at other places in Texas (where Im from) to limit the amount of questions I needed to ask her. I wouldve ordered more things for my family to share but it seemed like ordering more than 1 item was a chore for her. Anyway, the mangonada is great, the sandia water is awesome, their flan is sort of overly sweet, and the churro you should maybe think twice about ordering. I sincerely hope they address their service issues because I would love to get a taste of home here in Indy on a regular basis.
I went in today and the staff were not very nice. I don’t eat much Hispanic food so I had asked a couple of questions and they seemed very annoyed and very unhelpful. I’ll stick with Alpha Neveria & Tamales they are always nice and very helpful too
This is hands down my favorite place for ice cream! They also have lots of other things besides ice cream.
Very clean fast & friendly staff I come here at least once a week. I love the Mangonada
Delicious food and dessert that you cant find better anywhere else! The staff was nice, clean facility, and moderndecor. Definately will be back.
Great ice cream, friendly staff, overall good time
Its a great place especially for familys! I perfcet for a family dersert outing.
Exellent just for yummy day with the family!!😍😍
First time visitingIce cream was delicious.
Gloria has EXCELLENT homemade ice cream !! Rum raisin mmmmm good.
The best ice cream Ive ever had! Seriously you need to try this place!
Very well kept and the staff is always nice! Love their mangolladas
Love their ice cream and fruit cups. Priced fair
Very friendly, helpful and fast service..m
I cant complain about the food other than the nacho cheese they dont heat the cheese. my daughter was eating nachos with cold cheese but then after asking they offer to heat it in the microwave so it was okay. The food is great. In the other hand their customers service and I wont say all the staff because their is some staff thats very nice. I say the manager and owner she is the most rude person I have met in my life. My daughters go to kick boxing next door to this establishment and because of that we would go once or twice a week to enjoy their treats. Well also since I do wait in the car with my younger kids while my oldest go to kickboxing. sometimes we would use the bathroom in la blanca nieves. Which since employees knew that I would always come back in when the girls where done they wouldnt never say anything. One day 3 weeks ago. My sister who is 11 and she is dark brown skin she is Hispanic nationality went to use the bathroom. When she came out she was crying in my truck said the a lady told her if she was not buying to not use her bathroom. And also asked her if she speaks Spanish. My 3 year old at that point asked me to go to the bathroom I got out my car walked inside the establishment and asked my sister to take my daughter to the bathroom. The manager peaked her head out and I said Dont worry I have my card and I am going to buy something so my 3year old daughter can use your bathroom she went on to say no that their was no problem. I said well you told my sister that if we dont buy she cant use. She said how would you like it if I walked inside your house and use your bathroom. At the point I was like excuse you but my house is not a business is my home. This is the first time anyone has told us that is not okay we have always been allowed by your employees because they know that when my daughters are done we will come and eat. She told me that she had told that to my sister because she thought my sister was African American I will not use the term she said in Spanish because its so rude and I am ashamed to say it. And to hear a Hispanic person talk like this after all the discrimination we as Hispanic people go thru every day. So because of my sisters dark brown skin she assume that and ask if she spoke spanish. And said she was only doing it because African American little girls would come in and use the bathroom and leave it a mess. I was so upset this woman had the nerve to say this. For this reason I will never again buy from this establishment. I hate racism and people that act so ignorant. And discriminate by the color of your skin. My sister was hurt she only being a child by this woman who has no sense of respect.
New Exciting Ice Cream Flavors
Love the store nice ice cream love it
Its a good place to have a good delicious sweet treat
Love the ice cream and other foods.
FAVORITE PLACE! Amazing! Period
GREAT CUSTOMER SERVICE
The staff is amazing and so is the food
Love the mangonadas!
Ice cream store, awesome
Very good... very expensive tho.
Good Desserts and Snacks
The food is good but the corn in the cup has to much water in it and the staff is rude and mean
Ice creams are delicious!
Very good
Good place
Very tasty
Great dessert
Love them
Very good
Food here is goals 😻
There is no quality control, bunch of kids that have no clue how to properly make anything. They take your order and serve the ice cream but instead of giving it to you they let it sit in the counter until you paid for the product, the ice cream could be sitting in the counter for 10-15 minutes, by the time you get to it it is halfway melted.No hay control de calidad, son puros jóvenes que no saben preparar bien los productos. Le toman la orden y en vez de entregarle el producto lo dejan en el mostrador por 10-15 minutos, hasta que pague. Para ese entonces la nieve ya está derretida.
Terrible service for nothing recommended
Very bad service whenever I go there, there are pure young people reluctantly attending. And they talk about the clientele among themselves 😡 I no longer recommend it! There other places like Michoacána where they serve better oh Jalisco delights 😉
The staff is orrible they take care of very reluctantly
They always serve you reluctantly. If they no longer sell food, better remove it from your menu! Terrible service.
The orribly unfriendly staff do not have personality, the ones who attend, stop that they dislike people who buy sincerely I do not recommend less that they bring children😡😡😡😡😡😡😡
Very good place but the bad thing that they do not use a mask😷😷😷
It is very true, the staff is really horrible, they treat you very badly and apart from that they never have to return the change they always tell you that they do not have coins and they suggest that you leave them the change 😤 bad bad
I ordered a gordita and a huarache it took about 35 minutes to make it when I got home I did not bring or sauce I noticed that the 4 people who attend, by the way, young people only passed it by vasiling, which is why they took it long and did not check if it had sauce
Very good place just that the air almost 5 stars
Omg one of my favorite places I recommend them🤗😋😋😋
We were always served quickly and the food and snow were delicious.
It is very assorted
The snows are good but it is very expensive there are other places that are cheaper and of the same or much better quality and the man who attends does not know how to treat his clients I prefer Michoacan
Mencanta !!! my favorite place to share a delicious ice cream with the family😉😉
Very poorly organized to attend there are young cigars attending, when they opened there was air conditioning now they do not have it and you can not be comfortable eating an ice cream, a very bad cake
Very good in Mexican snacks
The ice creams are good but the area is not so good.
Delicious fruit
Miss. Who attends has no idea what it does there. He does not know what they sell.
They are very good in their service and their products are a delight 😋
Rich snow, sometimes bad fruit, but very rich everything else
Very good
Delicious ice cream and more snacks for a little bit 😊😋
Very good
The lord is always angry ..!And he blames the girls when he has to see himself.
I like the attention and the desserts
Tasty
Love it
Best snowy place in indy
Excellent