Costco is the wholesale store. Itβs similar to Samβs club in other parts of the country. Prices are noticeably discounted. Goods are all new and up to date. Clothing, grocery, electronics, electrical appliances, meat π, poultry, seafood π¦, bakery, produce, vitamins, beauty needs, eye and sunglasses, pharmacy, automotive, and much more. Itβs great for large families and periodical shopping π
This location stands out for me in customer service and appreciation for the customers. I recently had my car battery go out and it was under warranty. Diane was super helpful in making sure the process went so smoothly. The guys in the tire/battery center were working their tails off, yet, were cool under pressure and made sure all the customers needs were meet and we didnt feel rushed. The battery exchange was simple, fast and I was back on the road. Costco has a positive impression on me and this location really stands out. Thanks again Diane and team for making my day.
Costco has senior hour shopping on Tuesday and Thursday from 9 to 10 am., and theres still a line to get in. Went to get new eye glasses. Great service. Been getting glasses from them forever. Never disappoints. Theres a self check now so really handy, theres a customer service person there to help if you run into problem. For those who dont mind boxing the items yourselves or just bought a few things, theres almost no wait.
I love this Costco. I actually love all of them. They have everything you need. And whatβs even better itβs all high quality items and foods
Gas@best price in area.
We are long time members. We visit several of their big box stores also on-line as well. Its stock is a large variety. Lots to see also purchase.Weve been members their several years.Its a good place to go.
Very friendly staff. Really good deal for eye exams too. Smaller than average Costco bakery section and refrigeration room, also this location does not have the order kiosk for their food court.
Parking lot sucks rocks. Be prepared for extra time for it. Also theyre good prices are subjective: some actually are, but not all. Dont buy any bread product you expect to last more than 4 days, they mold out.
Well stocked Costco, always clean, friendly employees always crowded though, recommend late visits
The store only staffed the return desk with one person and there were over a dozen people in line waiting. Poor staffing awareness.
Im Costcos biggest fan. We have always been treated with utmost respect. Love their mask mandate.
Hello everyone and thank you for reading my review.Ive been shopping from Costco for almost 10 years and there were some reasons that first I thought itβs unfair like paying to be able to shop!!?Just last week i saved almost $600 on electronics. And the other cool thing is i can return them anytime i want and i have good warranty for all the items that i got.I did some calculations and only last year ive saved more than $4K yaaa $4K saving only in one year. Now i see why its really worth to pay the membership to Costco.I hope this was helpful.
Easy in and out... usually has stock on all new ideals. Follow the Deals Guy on YouTube and he shows every month whats new at Costco. This location has all of the new items and more.
Nice employees, cashiers were very quick. it was on a Saturday so it was very crowded and only got what I absolutely needed. Nice store though.
This is my favorite location! Their parking lots always so packed during weekends, you might spend some times to find your spot.They now have outside food area, easy to grab something before going to shop. The inside is very organized. I specially like KIRKLAND brand which Costcoβs. My recommended product of KIRKLAND are Socal RAW UNFILTERED HONEY and ALBACORE SOLID WHITE TUNA IN WATER. I used to have hard time to find tasty tuna, and finally settled. The honey, they have better prices and good quality. I always enjoy seasonal shopping here too.
This is a great Costco, never been before! Easy to get in and out, and the food court is outside!! Such a Bonus!!!
When I went here yesterday, there were a lot of near rotten fruits in the produce section for some reason. The bananas were turning brown (lots of black dots), mold on the strawberries and kiwis, empty boxes everywhere...Not sure what happened because Costco usually have such a high standard for freshness...
Gas station at this Costco is nice, 3 pumps per island, except 1 out of the 5 islands.
Just want to buy eggs and milk. Finally get out with full load cart. π π
Its good place to get all stuff
I love Costco but this location so far gave me the worst experiences (yes couple times) between many locations I went. I donβt know why exactly they made things super complicated for customers. I love Costco because of they make shopping more convenient for consumers and I understand sometimes things gets complicated for employees to do the process. I usually donβt give a bad review to any company (especially the one I like) and always try to support them for their hard working but I donβt know why I donβt get this feeling at this Costco location especially when I want to return something simple. I know sometimes people returning old used stuff and give the employees hard time to find the item in system but even for a simple retun, (which I had all the information and receipt) I had to spend an hour and answer all of the questions (which wasnβt necessary at all) to hear: sorry we canβt return this item!! Funny part is I just went to different location right after and they did the return in less than a minute! No question asked!! You might thing this just a specific case but it happened to me couples of times and just in this location. Also, sometimes they issued me a incorrect refund which made me to go back and fix it. Again I donβt know why this Costco should be like this but I also heard from some of my friends which had a same issues as well. So I think something is not right. Again, I love Costco but I donβt recommend this location to anyone especially for customer service issue.
Very very great place to do shopping in bulk. Extremely humble and helpful staff. Their return policy is very respectful. I never think about a second option than Costco.
The best member service providers for all
Great spot! Im new to Costco, so Im not sure how to compare, but I like this location on Technology. πI like that some of the price labels breaks down to price per unit. Helpful!* A few items I was showing friends, here, I photographed.Softest leggings for cozy time - Felina.Love that entry mat - Already own 2!Cute Calvin Klein Cropped Jeans.
I mean, its Costco, yeah theres too many people, but its just the right price for more than I intended to spend but Im gonna spend it anyways
They have self check out now on the far right side of the registers. Pretty cool! The systems are new and a little picky but the attendant was on top of things
Got fuel. Lots of car,but they had three pumps on three lanes so they can handle the volume of cars
Costco is my favorite place to shop because I know that I get the best product with an awesome customer service and return policy! No staff so far at any warehouse in the country has been rude or impatient. They are always willing to help and thatβs what makes me go back be it for gas, groceries, tires or pizza! Costco is like a family store!
I use Costo Gas, and very good price and it has enough gas pumps to get gas in a reasonable time.
Costco offers us the best value for our money. We like to browse the isles looking for the next treasure.
Service was good but not enough people working at The hearing aid center. They did fix my hearing aids in about 5 minutes.
I will never order Contact Lens from Costco again. They took 3 days to put the order in for mail delivery to my house. After thew day they emailed me saying I will getting my package by Friday. So Friday came and nothing. Cant call costco because nobody cares. Today is Tuesday and s no contacts. This sucks because I cant drive without them.
We bought the rotisserie chicken as my dad has never had it and he is over 100. He thoroughly enjoyed it for lunch at home. $5 to feed 3 of us, how great is that?
Technically location in Irvine is the most cleanest one out of all other Costco and I always find everything I need for my family.
I believe everyone loves Costco. Not much to say but great things.
Great shopping experience.
This store is quirky. Many common items not carried - some items you wouldnt expect to find. Hit and miss. Membership service staff are EXCELLENT!
Nice place buy evry thing from there from food electric and many thing
My husbands wallet was stolen and we need to get all his cards replaced. We came in today to get his replacement Costco card and Emily and her supervisor refused to help us, despite the fact that I am the primary person on the account, and he is only a card holder. They should have his picture on file from when he first got his card, and he had a photo of his ID but they insisted he needed a physical copy. I dont understand why that would be the case when it is my membership, and he is a cardholder, on my account. I had my ID, and Costco card on me as well. Im very angry that I have to come back and stand in line again after he finally gets his ID. If we had no issues getting his credit cards and debit cards replaced at the bank, there should have been no issue replacing his costco card!
Very good place like always
As an instacart shopper, this place isnt organized at all which makes getting ur orders done in time impossible. It wouldnt kill them to label the isles instead of numbers with no clue as to whats in that #d area!
Great prices, awesome staff. Parking can suck sometimes
Perfect time to go is about an hour before closing. In and out. No problems.
This was a clean and well organized Costco with a large Asian shopping population. As such there are Asian focused items for sale that our regular Costco does not have. The staff was your usual friendly and helpful!
Great prices! Great meat! I get my membership back in gasoline savings! Usually $0.12-17 cheaper then Arco 4 blocks away! Great Kirkland TP & paper towels!
Donβt come to this Costco, unless you want a headache.
Great place to buy, good deals
Great place to shop.
All that glass mmmmmmmmmm
Good location. Ive been shopping here the past few months, visiting almost every other week. Wonderful staff! Everyone super helpful whenever Im in doubt of an item location or whether its in stock. I dont mind though meandering counterclockwise through the store to eventually find it! Only a few things have annoyed me a number of times here that I havent experienced with other Costco stores. This location allows pallets to sit mid aisle in the refrigerated section. This prevents passing around other meandering people with baskets. Traffic jam! Ive seen pallets of potted plants and random stuff. Super strange! I sometimes skip those aisles, park my cart in a quiet aisle, run back, squeeze by some carts, and grab the item I need. A few weeks ago I was surprised they had no syrup of any sort. A staff member confirmed that even after we checked the usual spot and some end aisles. Ive never seen that happen. Theres always at least one or another (ex. Log Cabin or Kirkland maple...Krustees pancake mix or Kodiak cakes).
One of the best costcos to get everything you need. It is conveniently located, no traffic jams to get there. People are efficient and fast.
I did not go inside Costco wholesale store.
Costco basically has everything, from supplies to even lunch! All you need is the membership card to shop to your hearts desire
Impressed with the rapid movement into the store during the early opening hours. Great selections and easy processing through lines. I was also impressed with the cleanliness and adherence and compliance to COVID-19 health restrictions.
Good customer service over all. Thanks
All Costcos are great. I shop at this location often. They always have everything you need plus more.
Its Costco. What more do you need to know?
Excellent bulk shopping at a cheaper than grocery store for similar quality.
What is there not to love about Costco? Love the organic foods and the Keto bread and keto chocolate dip vanilla ice cream bars! Its my home away from home. My sister says that anytime she happens to call me Im either on my way to Costco, at Costco or coming home from Costco! So true.. this Costco is my favorite! It has the organic grass-fed ghee that the Costco by my house does not have.
Lots of parking, reasonably priced hot food-to go and available restrooms.Eyeglasses, currently on sale, buy one and the additional frame(s) are $30 off.Customer service was ok.
Perfect size market. Great variety of vendors. I live the Italian pasta man. The butternut squash and the mushroom lasagna is so delicious. Bloede Kuh, love the herbivore spread. Also love the artisan Keit. That stuff is addicting
Nice Costco, with the usual large crowdsboth at the store and gas station.
This Costco is always an easy βin and outβ experience.
They dont serve food court without membership card. Thus far this is the only store that operates this way that Ive been to
Always busy at this location but very Central to most of Irvine
Good place to save money π°
All about min/maxing $ & sizeVery AmericanIm about itYou can buy cars and diamonds too
Fast in and out for gas β½
Almost always very helpful ppl working there, sometimes the phone person isnβt as helpful but usually itβs great. Store usually has nice stuff inside that a other Costco might not have. The one in the district usually gets the primo stuff that others donβt get, ltd items, luxury items.
Best Costco ever! Awesome greeters
Your standard Costco with friendly staff members and ample parking even in the weekend. I like that they have a different set up for the carts compared to the Costcos I go to back home in the Bay Area. As with every Costco they have specialty items at certain stores and I like that they have Poke here for sale. I also took note that they had a bit more Korean products than other Costcos Ive been too as well. Overall a good Costco to go to its busy but not crazy here.
This location is always so crowded that it takes at minimum 45min to an hour to get in and out unless you are going during the extreme times of the day - very early morning or late evening. They have a good selection and the workers are for the most part nice. The exit people are sometimes really so and I think this may be the main reason it takes so long to get in and out.
Same as other Costco store but you need membership to purchase anything here
They donβt answer the phone for any department, maybe they forgot to pay their phone bill. But even if they did answer their phone I recommend the costco in Park Ave. in Tustin anyways, the service is quicker or better there.
Its March 2021 and the Churros are back. Best excuse to go to Costco.This location is busier than Laguna Niguel an its right off the 5 Freeway close to the Spectrum.
The store on Technology is clean, the shelves are back to being stocked, though the Kirkland square box tissue was out, it was expected back in a few days, theres plenty of water, baby goods and other things, goods & food items that had been in short supply during quarantine.Have a feeling this & other Costcos wont have the same problems if theres another lockdown as theyll know how to handle it, too.Staff & managers are always very helpful.Theres a plastic & glass bottle recycling behind this store & theres plenty of parking.In an adjacent - direct parking lot access - shopping center, theres a BoA, Office Max, Pro golfing, Furniture, and other stores, a Shell gas, a Walmart (no restaurant in it), a Wendys & a Del Taco, so others needs can be handled as well.Its in a good, easily accessible location from the 5, the 405 and the streets Alton & Barranca.
Nice was easy to get in and out it was not much traffic waited 10 minutes to put gas and left lots of parking spaces.
Always excellent service from any employee no matter how busy they get. Truly a neighborhood type experience provided by a large chain store! My favorite place to go for the household essentials and modern gadgets. If they carry it they support it no questions asked. That is my kind of vendor.
One of the best, if not the best Costco in southern California. Clean, well stocked, adequate parking, and friendly staff. I have been shopping at this location for eight years and I have never had a bad experience. IMO, this Costco is taking appropriate COVID-19 precautions to protect its customers and staff. One caveat: I like most all of the items that Costco sells, but their gasoline, not so much. It has too much ethanol to satisfactorily power the big, 8 cylinder engine in my old Mercedes.
Great during senior hours before 10am.
The go-to retailer (sometimes close to wholesaleer) in my world. Accommodating, highly motivated employees and management.
For sure great customer service
Nice products at nice prices. As it is Christmas time, you get a lot of decorations. Was surprised to see large bags of rice here. Bakery products are fresh and bang for the buck. Do try croissants.
Rocky FuentesWas the guy who picked up my call regarding a roadshow product inquiry. He was so patient and professional when checking up the information. Once he confirmed that The roadshow is not happening anytime soon at Irvine, he offered me additional verification at neighbor Costcos.I dialed 6 Costcos previously, none of them offered me the option for further check ups.His optimal service valued a Costco member deeply. I really appreciate it!
I love this placeπ
To be honest at any Costco Ive come across, the general presentation, service, layout are all standard efficient. Costco has achieved expected consistent quality.
My wife, age 50, wanted to shop with her mom (over 75) at this Costco at 9AM. She was rudely prevented to enter the warehouse because she was not a senior, even though she was accompanied with her mom and the shopping was meant to be for a senior.