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Walmart Pharmacy
16555 Von Karman Ave STE A, Irvine, CA 92606, United States
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Walmart Pharmacy
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Ch
Review №1

Not helpful at all. Don’t comply with California law. Will tell you they can’t do things they most certainly can and have done before in the past. Very short tempered and rush you away from the counter rather than actually help you with anything that might be inconvenient for them. This pharmacy is not abiding by California law or Walmart policy. Whoever is on shift thinks they make the rules for the company. Will be returning my purchased items and telling all my friends and family to avoid this Walmart.

Yo
Review №2

All of the pharmacists are very kind and knowledgeable. Especially, Lucy is excellent!!

JS
Review №3

Very good service male staff here very good price

Ji
Review №4

Great jobs guys! Quick, thorough, and went the extra mile when there was an issue with my insurance. Appreciate the time you spent for me.

El
Review №5

Like hotel California...you can check in, but you cant check out!!! Extremely poor management at closing. They shut down the self serve and trap everyone down to 2 registers, although there were many employees doing not much!! 45 minute check out time. Totally ridiculous!

Mi
Review №6

Worst possible pharmacist Lucy. I live in San Diego and was working in Irvine for the week. I forgot my blood pressure meds at home. I requested 3 pills to get thru the week. She refused to provide the pills. Great health care provider.

Mi
Review №7

Walmart Pharmacy complaintUPDATE 6/30/19, EVEN WORSE NEGATIVE 5 ⭐S IF POSSIBLEJenny the Store Manager(claimed she was) needs to be FIRED for her behavior, rudeness and flat out unwillingness to try and do anything to resolve a simple solution even at the pleading of the Pharmacist and staff to so so.Walmart Pharmacy hit a new LOW today. HORRIBLE PLACE. They do not care about you as a person. Went today for the 3rd time to get the remainder of my Prescription that Walmart did not have enough of then1st time. Pharmacist Lucy said they would not charge me for the remainder, however she was not there today. After waiting 45 minutes for them to change a label, I was told I had to pay cash. I explained my conversation with Lucy and showed them the text from Walmart showing the Prescription was ready at $0.00. The pharmacist said they couldnt override it so they got Jenny who said she wont help. She refused to look at the $0.0 charge text, refused to listen to the Pharmacist who said they could call Lucy to clarify anything, refused to listen to the rest of the staff and walked away after suggesting I come back again for the 4th time knowing but NOT CARING that coming in causes me a lot of pain!During the hour of waiting around it made my diseases flare up worse and my legs started twitching/spasming uncontrollably. Then the aggravation that Jenny added made my health problems get even worse which will take many days to recover from.Wallmart has now lost several thousand a month in consistent business as well as $600 groceries/household because I will never go back to a store that treats customers with such lack of dignity and respect. I talked to the Wallgreens Pharmacist who was very nice, helpful and respectful. Such a pleasant change to be treated as a human versus Wallmart cattle heard wont help you attitude6/29/19Has Banker Hours, never open. No other Pharmacy in the area closes at 8pm during the week and 5pm or earlier on the weekends. That does not work well in Southern California life.I have many serious diseases: Type 1 Diabetic, Rheumatoid type Arthritis, Stiff Person Syndrome (very painful to move any muscle) among several other challenging autoimmune diseases. AKA, I have a lot of expensive prescriptions every single month.However, I have had many problems with this Walmarts pharmacists not giving me my medications due to Walmart wanting to ask my Drs question as to why they are prescribing me medications. My Dr is okay with it, my insurance is okay with it but Walmart has questions so there is a delay in prescribing? Due to all of my diseases, I take a lot of medicine. Also, Walmart usually does not have my full dosage of my prescriptions either so it requires multiple trips, which causes me a lot of necessary pain, or just short dosages if I choose to avoid the pain. They also then want me to pay cash for the pills they didnt have(no insurance, I talked to the Pharmacy manager Lucy and she said she would waive the cost and it would be $0) However, If I miss my medications it causes me serious damage, a lot of pain and possibly even worse, hospital or death. I never appreciated Walmart Pharmacy making me feel like a drug addict just because I have serious and very painful diseases. It would have been nice for them to consider my diseases and understanding myself first before treating me like a drug addict.Wednesday I tried to pickup my medications before my trip but showed up at 8:05 and they had just closed. I spent the past 2 days in the Emergency Room, went to Walmart to get my medicine today at my first chance, got to the pharmacy at 5:03, oh too bad to sad CLOSED again. If they would have had the proper amount of my medication in the first place, I would not have had to go back now 3+ times.Walmart Pharmacy is too much like Walmart itself. You are a number not a person and there are many numbers that always come so compassion is hard to find at Walmart.

Ni
Review №8

I felt very sick on Saturday went to a Urgent Care and give the Walmart pharmacy on Von Karman since was close to my house and work. I arrived at the Pharmacy 5 minutes before 5pm and the girl from the counter told me they are closing. I was trying to explain her that I just came from the Dr and I really need my medication and its not 5pm yet but she said shes sorry and avd me to go to another Pharmacy like CVS that its open 24hrs. They closed 5 minutes before 5 pm and have no compassion to help me. I am very disappointed, I will never use this Pharmacy anymore.😔

E
Review №9

I have personally been to this pharmacy a few times so all my information is stored there. On Easter Sunday while I was the park with my family I kept receiving text messages that my prescription was ready... I ignored them at first but after receiving the 2nd message on monday I decided to call the pharmacy and inquire about it. I come to find out that someone with my same name (different birthday ) had filled their prescriptions there. The things that bother me was that during the drop and pick up of the one of the prescriptions the birthday difference was not noticed. The excuse I was given was language barrier. Now this person walked out of the pharmacy with my address (now its different ) but again the manager Lucy said it would not make a difference since i didnt live there anymore. Now I dont know about other people but I am very particular about my personal info floating around in the hands of strangers. I spoke to Lucy a few times and I was supposed to recieve a letter from corporate which was sent to wrong address (see above) even though I provided Lucy with my current mailing address. Now if Im making a big deal out of this was because my insurance was also charged (returned after we figured the mistake) its now June 23 about 2 months after it happened and have yet to hear from corporate. I waited to write this review to give them time to hear from corporate. .. 2 months is more than enough. If you care about your personal/medical info do not go there because if you have a common name ( mine is definitely not) they may mess up charge your insurance and have your personal info floating around with some stranger.

Le
Review №10

Always very helpful to me.

Information
11 Photos
10 Comments
3.2 Rating
  • Address:16555 Von Karman Ave STE A, Irvine, CA 92606, United States
  • Site:https://walmart.com/store/5644-irvine-ca
  • Phone:+1 949-623-7470
Categories
  • Department store
  • Pharmacy
  • Eye care center
  • Optometrist
  • Vitamin & supplements store
Working hours
  • Monday:9AM–7PM
  • Tuesday:6AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–5PM
  • Sunday:10AM–4PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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