I honestly couldnt be happier with my experience at Avis! Finding the car online that we wanted was easy, and the process when we got to the location was very quick! Scott Wallace was our sales guy and he was incredible to work with! I highly recommend Avis for their great deals and great service. Patrick, who did the financing part of our purchase, was also incredibly awesome to work with. Everyone at Avis was incredibly nice and eager to help!
I came to Avis looking to purchase a vehicle and was helped by Scott and Gina. I was able to get the vehicle I needed. Scott was very helpful from start of the process till finished. I will highly recommend Avis car sale to family and friends. Great service by Scott and team.Thank you all for the wonderful experienced.CeCe
PURCHASING A VEHICLE WAS THE EASIEST HERE. EVERYONE WAS SO HELPFUL AND EXTREMELY NICE. I HAVE NEVER EXPERIENCED SUCH AMAZING CUSTOMER SERVICE. AND MAY I ADD HOW QUICK THE ENTIRE PROCESS WAS. I WILL RECOMMEND ANYONE LOOKING FOR A VEHICLE TO GO STRAIGHT TO AVIS CAR SALES. THANK YOU ALL SO VERY MUCH!!!
I bought a 2020 Camry LE from here and I would 100% recommend buying from here. They have no extra charges and the cars are in very good condition. Customer service was great. We were in and out pretty fast. Scott was amazing and he helped us with the whole process and answered all our questions.
I had a terrible experience at a car dealership just a few days ago. I called Avis Car Sales and got connected with Scott! He made the process seamless and helped me to understand this was not anything like a dealership. It only took about an hr to get the car!! The dealership took me 4 hours for them to turn around and change the price! Avis Car Sales really cares about their customers and the price you see is what it is. Even better, Scott helped me to sell my car at Car Max and even gave me a ride back to my newly purchased car after selling my old one. Make sure you ask for Scott, he keeps it straight and simple! I will be referring those I know to him!!!
I want to go as far as to say that this is the best car buying experience Ive had. My dealer Gina is kind and sociable. When I got stranded after trading in my old car at a nearby place, she drove over for the rescue. She also recommended to NOT trade in my car directly with her own dealership since that option will generally give me less for the car. Allen, who advised me on financial and coverage choices, impressed me with the amount of honesty he put forward in the conversation. I left the place feeling I paid exactly how much I need to pay for the product and services that I truly need. I hardly ever write a review but I want to recommend this place for anyone feeling unsure of no haggle car dealings.
This was indeed the best, smooth, and enjoyable car buying experience ever, with no added pressure to make a purchase .Scott Wallace was my sales rep and he was personable, very helpful, knowledgeable and gave timely responses to all my inquiries whether through email, text, phone calls or in-person.Avis has good quality cars at great prices, that you can shop online and pick what you like before heading to the lot. I highly recommend Avis Car Sales for your next auto buying experience.
Went in yesterday and got a 2020 Ford. It was a great experience because they came off very genuine to me and trust is key in making such purchases. Worked with Mr. Cooper and Mr. Allen and I am extremely grateful for a seemless buying experience. I feel like I got value for my money and time which is unheard of for me at regular car dealerships. Thank you for everything and wish you both the best this life has to offer.!!!!
They made buying a car a very simple and straight-forward process. From test drive to financing to paperwork I was out of the door in under 90 minutes. I got a great value on a very clean and well-maintained used car. They also had an extended warranty plan that was extremely affordable and gives me peace of mind for another 4 years/48,00o miles. Great people to deal with. I would recommend them to anyone.
Gina Brown was a pleasure to deal with, she responded quite quickly to my inquires, was very personable and answered all my questions and if she didnt know she would research to find the answer. She worked with me to set a day and time to meet at the dealership, had all the applicable paperwork prepared and the vehicle prepped and waiting outside. I didnt feel pressured, which made the experience more pleasurable, considering previous encounters with other dealers.All in all I would recommend Avis Car Sales as a good place to get a good car at a reasonable price without the pressure
Chris and Gina were great! The car selection is amazing! Felt welcomed since the very first moment we set foot on the lot! Thank you for helping me find the perfect vehicle!
My husband and I cant say enough good things about Gina Brown at Avis Car Sales. She contacted me in a timely manner after I inquired about a car on their lot. Her impeccable follow-up allowed me to make an appointment to test drive the car, provided the Carfax, and the address for directions to their lot in Irving, Texas.Once we arrived, she had the car waiting. We really liked it but wanted to test-drive a few others there. Gina fully accommodated us. In the end, it came down to a decision between the original consideration and another car. My husband, my father, and I went to lunch to talk it over. Gina delayed her lunch in order to wait for our return. Once we did, she even offered to drive the car to East Texas for us if needed. In the end, we decided to get the second car instead of the first and drove it home ourselves. It is a wonderful 2020 Toyota Camry. We are very happy with it so far and look forward to driving it for a long time. Thank you, Gina and Avis Car Sales!
We just purchased two cars from Scott Wallace and it was a great experience. He provided very good follow-up while we were looking at different vehicles. When we went to test drive, he was ready and we didnt have to wait. He answered all our questions and the buying process was quick. Scott took extra care to make sure both our vehicles were cleaned to perfection for pick-up. I highly recommend working with him if youre in the market for a used car.
Gina Brown, the sales person was very good at what she does. It didnt take me but just some few minutes to purchase the car. Thanks Gina 😁.Am loving the car.
I had a really good experience here. Special shout out to Scott, he was very helpful, especially I am new to this whole process.They made purchasing a car very straight-forward, including insurance, financing, and all kinds of paperwork. The car is clean and well-maintained (no problem so far).I would recommend them to anyone.
Gina Brown was most knowledgeable and very helpful. She made our car buying experience pleasant and enjoyable and we are truly happy with our new car. We have already shared our experience with several friends and family members and will continue to do so.
I love it hereee!!! Gina helped me out and she was amazing she really made things easy for me. I’ve been having the hardest time finding my new car but I knew as soon as I got here it was going to be a breeze. I really appreciate them and definitely recommend. Ask for Gina!!
Love love love this store! Easiest car purchase Ive ever experienced. Elvis was perfect and got me in and out with no worries. I would recommend this store to anyone needing a great car at a great price! Thank you, Avis team for going above and beyond for me!
Patrick the sales man was wonderful. He was knowledgeable of the cars, pleasant and had an overall good attitude. Allen the finance guy also the same. He made us feel at ease.
Chris Barrett is the best car salesman I’ve ever had. I won’t buy a vehicle from anyone else ever. I bought a Versa from him in the past at another dealership, but unfortunately we had a accident and needed another new car. He fixed us up again at Avis, as always with a great deal on a low mileage clean vehicle. They really do work with people with credit problems as well. I never thought I could own such a nice vehicle.
Gina B was really great from start to finish. I enjoyed the process and her warm and friendly persona. I recommend Avis and ask for Gina when you arrive. **Honk, Honk***
Base on my experience it is the best dealership where I bought my car from. No hassle. Curtis and Elvis are very professional. I picked the car that I want and they sold it to me. In and out in an hour. Highly recommended.
We had a really great experience buying a car from this dealer. Gina was incredibly helpful and patient while we test drove multiple cars. Once we decided on the one we wanted, the rest of the process went very smoothly and quickly. I would definitely buy here again.
Went in today and had help from Patrick. He was amazing we was in and out. Highly recommend shopping here
Chris Barrett is Amazing!!! very knowledgeable and without a doubt the most enjoyable car purchase experience EVER!From start to finish not a moment of my time was wasted and absolutely zero pressure during any of the process .Everyone at Avis in Irving are true Professionals.
Gina Brown is pleasant and enjoyable to work with. This is absolutely a no frills no pressure buying experience. WYSIWYG! My advice is to research as much as possible, thoroughly test all the buttons, test drive as many as you can, and understand these are used vehicles which will have minor blemishes or some small thing not working. If you have any mechanical inclination and can handle fixing a couple small items that might not be 100%, I think you will find an aggressively priced albeit higher mileage vehicle. Most will not read all the signs about financing, so here it is....Avis Car Sales only finances with certain partners, and you will most likely need a cashiers check for the down payment. Unless its a smaller down payment, debit/credit works up to about $5000 IIRC. USAA or Navy FCU work too. Thanks again for your patience and help, Gina!
Went here today for a new car. Great service. Gina was full of energy and fun, and the process was no pressure at all. Went smooth and fast if you have everything ready to go. Location looks great on the inside as well.
Gina was very friendly and helpful. She helped us choose a car and we ended up buying it from her. I highly recommend this place.
Chris B. was so patient with me in selecting my vehicle. He must have brought me 4 or 5 cars for me to test drive before I made my final decision. I really appreciated this because he did not make me feel as if it was a rushed sale. I will refer anyone looking for a vehicle directly to Chris.
Many different options to choose from. Gina was extremely helpful and took a lot of time to make sure that I made the right decision and was happy with my purchase. I drove about 8 different cars and they were patient with me the whole time. Great experience and I would come back again!
I just bought a car from Scott Wallace!! I’m so happy with my purchase and they made it very fast and easy for me to get my first car! They even helped me set up my insurance! Definitely recommend this place for awesome customer service :)
BUYER BEWARE: Watch out salesman ELVIS BELOW. These guys will lie to your face and sneak extra stuff in the paper work and hide it. Were responsible for what we sign but these guys are good at hiding it in the papers. I would absolutely recommend that you DO NOT deal with AVIS unless you feel like letting them rip you off. Elvis Below specifically. He snuck a $500 fabric warranty in on me after I specifically told him I didnt want any extras or warranties. I wish I would have caught it but they are good at hiding this stuff.
Recently purchased my vehicle at this location and it was so smooth and easy. Elvis made my experience so easy and quick. Definitely recommend it.
Great salesman Patrick Cooper and his co-workers made my car buying process a breeze! No pressure at all! I am very happy with my purchase. And I will buy from them again.
Elvis was a true pleasure to work with on the purchase of my used Hyundai Elantra. Gina filled in for Elvis when he was with another customer. Gina was a delight. Thank you Avis for my used vehicle purchase.
Sure enjoyed my car buying experience with Chris Barrett! Very low pressure and easy to deal with! Ask for him and you won’t regret it!
Edited my review from 1 star to 4.They rebated me for the dealer add ons I decided I didnt want.Bought my KIA Soul in October 2020 and got a great deal on it.They pretty much just give you the keys and tell you drive around and if you like you buy. No high pressure sales, pretty easy process.
My daughter and I came to Avis Car Sales, Irving. Gina was great. She made the car buying experience flawless. Avis is a great place to purchase a vehicle.
If you’re looking for a great experience and a great car, go see Gina. She’s awesome! She will make your purchase simple and easy. Call her today!
East experience. Very knowledgeable salesman, Chris. Easy financing. Everything we expected and more.
Gina was EXTREMELY helpful. Tried at least 10 cars. She was very patient. Were new to town, she gave us a ton of recommendations for restaurants to try. An absolute delite. Thank you Gina.
Im a first time buyer, and they made it simple and easy for me. Scott and Alan were great!
I Met Anthony, Who Was Very Down To Earth And Understanding. I Came, Already Knowing The Vehichle In Which I Wanted. He Showed Me The Car & I Loved It But Saw Another Vehicle At Another Location. I Was SUPER Unsatisfied With The Other Location With Customer Service & Respect & Came Right Back To Anthony. Not Only Was He Able To Aid Me In My Situation, We Shared Some Laughs, Common Interests, & I Even Left With The Vehichle Of My Choice! This Was My Second Car Ive Ever Bought & He Put Me At Ease & I Was Comfortable Purchasing From Someone Who Understood & Wasnt Out For His Own Personal Gain. Im Reassured In Knowing I Got A Good Deal From A Good Guy! This Place Felt Like Home In Comparison To How I Was Uneasy Buying A Car In The First Place. But My New Baby Red Is Ready For Di Road!
This is a great dealership. No BS and no gimmicks, just quality slightly used cars at a great price. Some of the cars are in worse shape then others so you just need to look on the lot for one in the condition you want.Gina helped us purchase a great vehicle at well below Blue Book Value. They said they’re making other car dealers in the area mad and I believe it. You will not find a better deal on a lightly used newer car in the DFW area then at Avis car sales. Great selection and very pleased with my experience.
I had a great experience with Allen and Gina. They were able to get me approved and into the car I wanted super fast.
This was a hassle free purchase, they kept the car until I was able to pick it up and they resolve any queries I had professionally.
I bought a 2020 dodge journey with 30,000 miles on it and i expected the car to last me some months without having to put more money on it. but not even a month later i already had to get a oil change for it and have to buy ALL 4 NEW tires because they were low on tread. I dont think its fair for me to have to be putting money on it if it should of already came with good tires and oil change... definitely will not buy from here again... next time ill just go to the dealership.0 stars
Don’t shop here take ur money somewhere else y’all!!🤦♀️🤦♀️‼️I bought a 2020 dodge journey with 30,000 miles on it and i expected the car to last me some months without having to put more money on it.but not even a month later i already had to get a oil change and air filter for it and NOW have to buy ALL 4 NEW tires because they were low on tread. And I even had to take it to the freedom dealership to get the windshield washer fix since it wasn’t spraying properly 🙄I don’t think its fair for me to have to be putting money on it if it should of already came with good tires and oil change...definitely will not buy from here again...‼️‼️‼️
I bought my very first car (my own) from this location yesterday! It was the most painless experience ever! My salesman was Patrick and he was GREAT! William, from Finance, got me a great deal and worked with what I could afford. The whole process was so easy, and I didn’t leave there feeling like I made a mistake or that they took advantage of me in any way. If you’re looking for a vehicle, new or used, I’d absolutely recommend Avis Car Sales in Irving! Wonderful place!!
I worked with Scott Wallace today to test drive several cars and drove away very happy in a new Kia Optima for an excellent bargain. Scott was professional and personable, and truly went above and beyond for me; he even helped me drop off my rental car, driving with me for 2 miles so that I could close out the rental and the drive away in my new car. Couldn’t recommend the place more highly, and was particularly grateful for Scott’s excellent customer service.
I just bought a car from Avis Car sales today and they are amazing!! We worked with Robert and I’ve never worked with a better or more professional car sales man before. They tell you everything upfront and the cars they have on their lot are superb! There is TONS to look at, amazing prices and quality. We will be back when we get our second car. If I could give them 10 stars I would, easy process and quick. Extremely happy! Robert is AWESOME!
I can hardly give them a one star at this time. After making several phone calls to them to try and find out why I still haven’t received my car title so I can go get my car tags after three months. I would return this car if I could. I am so done with these people I don’t know what to do. Other than hire an attorney and sue them. Finally after a couple of weeks I get a call from Ashley in the title department and I am assured by her, that she will call me back with information on where the title to my car is within 48 hours. And that was 4 days ago. When she didn’t call back. I called and left her messages. And of course, my calls to her were never returned. These people don’t want anything but your money. It’s fine buying a car here as long as you can get your car title. But you may be giving them money for a car you don’t own. Or may never own. I can’t even drive this care legally as the temporary tags have expired a month ago and of course, they never offered to send me another set until they can locate my title. Their manager excuse for this is the Covid. Well the Covid isn’t an excuse when you have a car you can’t drive because you can’t go get your car tags for it. Go ahead and buy a car here. But what little you save on a car will be spent hiring an attorney to get the title to your car from them. And make sure that you check your truck before you buy your car. Because ours didn’t have a spare tire or a jack in it either.
Buying experience was pleasant, after purchase is terrible, sent me off the lot with my 2020 equinox with a leak in a tire that has to get replaced. Paid to have the car registered and tagged in Kansas and now my tags are expired waiting on the permanent ones in the mail and can’t get a hold of anybody to fix this through phone or email
Gina was awesome to work with, if you shop for a car here ask for her.
Updated review:This experience has gone from amazing to the worst experience ever. The finance manager called and requested that my daughter return her car. He stated that the bank feels that her pay stubs were fraudulent. My daughter works for my husband and I. We own a box truck business delivering appliances for major companies in the DFW area. ALL of our employees are 1099. They at times need some type of verification and we provide Earning Statements. My daughter is 20 and a young mother who is trying to get a start in life.She is hurt that she has to return the vehicle and I feel this is discriminatory in nature. I would never recommend this dealership to anyone. To top it off, I called to speak with Anthony and was told he resigned two days ago. I wonder why.Old Review:Anthony Roberts is an amazing salesperson. I went with my daughter to purchase her first car. He had the vehicle that she inquired about ready for a test drive when we arrived. He thoroughly explained the process to her before we drove the vehicle. She was very pleased and everything after that was exactly how he explained it. The entire process took about 2 hours and we were out. I recommend this dealership and Anthony to anyone who is looking for a great deal with great customer advocacy. This was the best car 🚗 buying experience for me ever.
Took me a while to post my review but definitely wanted to recommend this place. After being jerked around by a different dealership, we tried Avis Car Sales in Irving and it was night and day better.Not only was my van (2020 Chrysler Pacifica) priced below Kelley Blue Book, but they had several to choose from as well. We were lucky enough to get Elvis for our associate and I can’t say enough good things about him. Courteous, helpful, and didn’t pressure us once. He even went above and beyond for me after we’d bought the van! Definitely ask for Elvis if you shop here, we couldn’t have been happier with our buying experience.
Best car experience ever ! Everything was quick and easy ! Anthony Roberts was so down to earth and let me know the real ! He gave me a great deal and had me super excited to spend my money ! I am referring him to everyone I know in need of a car and would recommend him to strangers, it was such a good experience! Thanks Anthony !
I’m 20 years old, so this was my first time buying a car in my name. My car salesman was Robert Steffes and he was great!! He was very knowledgeable and made the process quick and easy but did not rush me and encouraged me to test drive the car as long as I wanted to make sure it was a good fit. I am VERY happy with my new car and will definitely be recommending Avis Irving to anyone in search of a car. GREAT quality GREAT pricing and friendly staff! Thank you Robert and Avis!
Gina Brown is the bomb! ❤️🔥😎🤩💪🏽 She works so hard for all her customers! We love her! Ask for Gina!
Great low prices for beautiful cars.
Not a broad selection. Drove the lot and never got out. I was surprised the salesperson smoking by the front corner of the building was playing on his phone. Not a lot of business coming through this lot so I would think they would take the time to stop and ask us questions. Business must be good...!!!
We bought a car at Avis Car Sales in Irving, Texas on Friday, September 18, 2020. What an awesome experience! The price and the condition of the car were both beyond belief. Robert Steffes was our salesman and he was so helpful from the beginning. Not only did he call me before the Avis lot was opened to let me know the car was still available, he also went and took more pictures of the interior of the car and sent them to me. When we arrived the car was parked up front and ready for us to test drive. Avis has the prices of their cars marked low so no need to negotiate a price. So easy! Thank you Robert and all the Avis staff for making buying a car a stress free experience.
This has been such a wonderful experience here at avis. For just opening 3 weeks ago Robert Steffes was so extremely helpful in finding a car that’s just right for me. No games, no hassle, everything is legit & you can get in and get out in something that fits your budget. 99/10 recommend
Had an amazing experience !! Some really good people:)
I sent a request on a car and Anthony Roberts responded immediately. Anthony let me know the process and we set up an appointment an hour later. When we arrived things ran very smooth and Anthony walked us through the process. We were in and out with the car we selected and paid for. Highly recommend working with Avis Car Sales, especially the Irving location. Thanks to Anthony and the entire staff!
Anthony Roberts and Robert Steffes both assisted me in testing out and buying a 2019 Ford Fiesta. I was very satisfied with the low mileage, excellent vehicle condition, and great price. However, I was even more impressed with how comfortable I felt during the whole process as a first-time car owner. Anthony and Robert were incredibly trustworthy and straightforward. They answered all my questions very directly. I would recommend to anybody to skip the hassle of dealership negotiations and look into Avis Car Sales!
We recently came by to get a car and were helped by Anthony Roberts. He was very nice and professional from beginning to end. If youre looking for a car, this is the place to go and Anthony is the person to have you walk through every step of the way. Thank you Anthony! 😊
My name is Wilyum Henderson Gina Brown Customer Advocate is a wonderful kind & very helpful lady i was very impressed with way she took time to diligently help my daughter get a car i would recommend her to anyone shes a Blessing Amen
Friendly, helpful staff.
We bought a car this past saturday. The sales rep David S. Did nothing. We walked the lot ourselves and pointed to cars we liked he read off basic information we had to track him down several times for car keys to test drive as he kept disappearing he took forever filling out our application in the computer only to tell us the system wasn’t pushing it through then had to redo all of our information on paper and took forever, he spelled my employer name incorrectly, he had no sense of urgency about him whatsoever and gave us a blank fob that didn’t work with the car at all. We spent 2 1/2 hours at the dealership to get the other fob programmed only to be told that it couldn’t be programmed and was no good. When we called back to complain he could not have cared less and just kept quoting we only guarantee one key and did not care at all about our experience a simple I’m sorry to hear that goes along way. There were a couple other issues with the car we called multiple times up to the location to speak with the manager and Bill cared so little that he never called us back once terrible customer service and bring the car to a mechanic before signing anything!
Highly recommend!!! LaTasha was amazing at helping me feel relaxed throughout this process. This was simply the best car buying experience I have ever had. Super quick and no hassle at all. There was no pressure at all like you would typically experience when at a car dealership! My first time ever having a car only 1 year old!
Robert Steffes was my salesmen and he was awesome! Very upfront about everything for me in and out quickly! With a very affordable car payment! Definitely come check him out
Latasha was wonderful and extremely knowledgeable in assisting us find a car that fit our needs. I would highly recommend going here and speaking with Latasha. Easiest process I have ever had in buying a car.
Had the best experience. Gina was awesome!
Awesome experience, great customer service from beginning to end!
Great quality vehicles. I worked with Robert who is knowledgeable and low stress. Curtis had me in and out in 30 minutes for my financing. A truly great experience
Had a great experience test driving a car. Salesman was kind, helpful and didn’t push anything on us. Will be back for sure.
So be really careful when you sing your document because they are going to add stuff that you dont need even if you said 20 times that you dont need extra guarantee... they charged me an extra $ 499 on something called Fidelity smartshield. when I said very specifically that I didnt want any additional coverage or warranty because we know we have the factory one.Really disappointed because this is the first time that I have not felt any pressure to buy a car. They charge me an extra 499 for the know-it-all loyalty shield when we specified to the seller that I didnt want any extra collateral and even though I didnt sign the warranty price sheet he asked me to sign $ 237 written by him on the warranty sheet and that when I asked if that was the free guarantee, he explained that it was referring to the price of the monthly payment that we would be paying for the car. I mean, he made me sign something under the pretext of something else and I realize that today by reading calmly. It seems unethical to me that they make me sign this in this way knowing that he rejects more than once all the additional guarantees offered. Therefore, I do not understand why the charge of $ 499 for the fidelity smartshield something complete optional.After I contact Gina Brown who was the person who sale me the car she said she try to fix it talking with his GM but the contract was complete already so the can legaly scam you after 2 weeks I dont have any response...so BE AWARE WHAT YOU SIGN... they will try to sell you something that you dont need without permission.
The staff are not pushy hurry and make a decision on the car. Went over paperwork and again not pushy on buying extras dont cop an attitude bout things not bought. Well definitely come back anytime we want or need another car
Purchased 2020 Kia Forte. First time to buy a car from a rental car company. Different experience in a good way. Our salesperson, Gina, was super with working with us and was very honest about what they could and could not do. Lot was a little difficult to get to. Wide selection of vehicles and most were of really good quality and wide selection of Kia FortesPrices are non-negotiable, though they are quite competitive to regular used car dealerships. The dealership is rather bare bones right due to Avis just opening up this lotWould definitely consider using again in the future.
Could not be happier with my experience. Amazing car for an amazing price and friendly, helpful, efficient staff on top. Highly recommend.
UPDATE: Changing from 2 stars to 4. After no resolution at the local office, i contacted the executive customer advocate for Avis. The following day, the local Avis branch found it possible to release me from the previous contract and sign a new agreement. Consequently, here is the overview of pros/cons of my Avis Car Sales experience:PROS:1) the price of the car was competitive in the DFW market2) the clean condition of the car3) the no haggle/no sales pressure sales experience was generally positive (except the additional warranty problem)4) the FINAL outcomeCONS:1) I had to seek outside assistance to resolve my issue. I should emphasize- at the end of the day, Avis did make it right.INITIAL REVIEW: Purchased a car from Avis 2 days ago. Arrived at the lot at 5:30- they were closing at 7:00- so we were working fast to get the deal done. At the end, they slipped a $499 warranty charge into my sales contract so i paid $500 more than expected for the car. Less than 48 hours later, i am reviewing the paperwork and discover the additional charge, and they say the warranty cannot be cancelled nor any refund or reversal made. They did confirm this is optional coverage and not required, and the finance guy says he explained to me multiple times about warranty gaps and I signed 5 different times to purchase the warranty. This is the basis of our disagreement and my displeasure- contrary to any reply they may post, my salesman did NOT explain they were going to add $500 to the cost of the car, and while the finance guy explained the warranty coverage, I never understood it to be optional- i wrongfully thought it was a perk for buying from Avis. The reason Im giving 2 stars instead of 1 is because the charge is listed on the contract and i did sign it- even if it was after closing hours.
My daughter purchased her first car here this week. It was one of the most pleasant buying experiences. No hassle at all. Thank you for making it a smooth transaction. K. Carson
Found a car, test drove it and it had a grinding noise in the rear. We passed on it. They have a sign that says no outside financing and only 2 key given at sale. What the heck happens to the extra keys???Also, on Kelly Blue Book, there is a serious devaluation on vehicles if it was a rental car. These guys should be taking serious deductions on their prices.
Anthony was GREAT!! This was my first time buying a car and the overall experience was incredible and so fast! 100% recommended!
Today we purchased 2019 Dodge Grand Caravan. Gina was our sales person. She did a great job in assisting us with our purchase. She was also very personable and accommodating.
I would give them a 0 if I could their service is terrible, I bought a car from them 3 months ago and I still haven’t gotten my license plate, they are super rude and hang up on me when I ask for it. Bad customer service.
Quick fast and helpful !
Thank you Robert Steffes for making my car buying experience so easy today. I love my Hyundai Elantra. Buying a car is usually an ordeal and not something to look forward to. Robert made it so easy. He even put gas in my car before I drove it off the lot because he noticed it was low!! I highly recommend the Irving location to buy an almost new used car. The McKinney location did not give me the attention I was looking for so Irving won my business! Thank you again to Avis and Robert!
I was looking for a specific vehicle and found it here. Really surprised by provided service. Special thanks to Latasha she did a great job.
Robert Steffes help me with my purchase of the car at Avis in Irving Robert was extremely helpful he was very courteous he was very professional and courteous this reduces the stress associated with buying a car he went out of his way to help in any way he could.thankfully a great experience thanks Robert .John Green
AVIS Car Sales and their Irving TX team are wonderful. Tons of online inventory allowed my daughter to narrow the cars she wanted to see. We flew into DFW (from New Orleans) and Uberd over(15min $20) We were met by salesperson Robert Steffes who had all three cars we wanted to test drive together and ready to go! Absolutely no pressure, just information and guidance!. Test drives done, we selected our 2020 Toyota Corolla, a few minutes of paperwork and it was ours. Robert did make us wait a few minutes while he gave the car a quick wash! Now that is service! 8 hours later my daughter and I arrived back in New Orleans with her first car in hand! Thanks for a great experience Robert and Avis Car Sales Irving! We will be back!
Robert Steffes helped me buy a car here! Him and Curtis worked their magic and made it possible for me to buy! Their cars are in great shape and the best prices.
Great no pressure place to buy a car at a great price!
Thank you Robert Steffes for make the purchase of a new car hassle free. I truly did not feel pressured and you treated me and my son with respect towards buying a car.
Robert Steffes was fantastic to deal with, very easy buying process and you can’t beat his price.
GREAT pricing, and made the process quick and easy ! Robert Steffens was a great help in the purchase of my 2019 Ford Mustang Gt.
Got a good car for a good price
Mr. Robert is a professional person, super kind really nice, wonderful customer service.
Very dirty on the outside of the vehicles. The car I was interested in couldnt be found and the other one was very marked up on the inside.