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Kwality Ice Cream
8600 N MacArthur Blvd #154, Irving, TX 75063, United States
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Kwality Ice Cream
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Ri
Review №1

Every time I visit Texas this is my go to place. I love all the drinks and ice-cream flavours here. The service from aunty is incredibly friendly, she helped me make the right decision when I am confused in order to pick the right flavour from such a wide variety to pick from. This time we got to try cakes and they turned out absolutely delicious and super soft. A must place to visit.

Ra
Review №2

They do have taste of India falooda. But they are not really fresh in taste and yes they keep it all ready inside. However, yet to try there other intresting things which one cannot find easily elsewhere and that is gola, soda, sugarcane juice, fruitful ice creams!! will surly come back and rate again if tried again!

go
Review №3

Ice creams are good ..but faluda is not upto the mark …

as
Review №4

Obviously you find best Indian ice cream and eggless 😍😍😍😍Faluda is really amazing 😻I wish If they have more roomIt’s little small thoughWeekends get so tight with manyThe place has all you need to make anyone happy, their pastries & cakes are delicious & up to the mark.We all been trying different ice creams & shakes so far everything is goodAll has been this place is favorite nowThe staff is pretty friendly even during busy hours.

Ha
Review №5

Has a wide array of ice-cream flavors. Crowd moves quickly even during busy hours

Ni
Review №6

Great fruit flavors.. and typical Indian flavors like mawa, paan, keshar-pista, malai, fig etc.They also serve great faluda.

Sw
Review №7

Same place as the one in New Jersey. They have amazing kulfis.. i hope they change the seviya they put on falooda

sr
Review №8

Had Rangeela sundae and Falooda’s they are soo nice..Must try their Falooda’s..

Ve
Review №9

My favorite Indian ice cream is butterscotch but this place disappointed me for the taste. This place is good for falooda. Not great for ice creams.

Ji
Review №10

Just now I took 2 faludas, and one ice cream. they put the ice in the paper cover, but the faludas are not wrapped. I asked the guy, who is in the counter to wrap it properly. I asked twice or thrice. But he didnt respond properly and gave me the open faludas. Unfortunately while bringing them home, they both spilled all over in my car. So I am very much disappointed. Its a very bad experience.So, I want to give 0 stars, but google is not allowing without starts. So gave 1, but it is 0 actually.

Ch
Review №11

I really like the ice cream flavors here.. felt as it is from my hometown .. loved it!!

Co
Review №12

Indian flavor ice creams rich in taste and variety. They also have soda in many interesting forms. They are open till 11 PM nearly all days of week. Very conveniently located near retail and residence. They make themed /customized cakes for parties . Will have peak hours late evening to almost midnight. small place with less sitting tables - yet more popular . price are ok too. The crew are also friendly but tired looking. good enough parking space. Boys were friendly looking but the owner lady is very unfriendly and unpleasant manners at the bill counter.

Ch
Review №13

Love this place would always go get my falooda from here!!! Highly recommend this place:)

Sa
Review №14

Best place for Indian ice cream and falooda. Must try metha paan ice cream and falooda

Su
Review №15

Best quality ddsi style ice cream. Mango Masti Falooda is one of the best choice always. Other wise Butterscotch, Kesar pista are good for quick bites.A bit pricy, but comes with quality.Open late, so great place for chilling out.

Sa
Review №16

Yummy ice cream flavors that you usually cannot find at your regular grocery store.Also, they have lots of other cold goodies besides ice cream - shaved ice, falooda, masala soda etc.

Sh
Review №17

This place has all you need to make anyone happy, their pastries & cakes are delicious & up to the mark. The ice-creams reminds me of the flavors & taste of India. I’ve been trying different ice creams & shakes so far Ferraro Rocher has been my favorite. The staff is pretty friendly even during busy hours.

Sh
Review №18

Childhood Relived !!My favorite seetaphal shake :)Their cakes are not the best but ofe creams are excellent.You come here to satisfy your desi taste buds and enjoy some mouth watering flavors. Pan Masala Ice Cream...yes not a typo.

Su
Review №19

Nice flavors. Rose flavor is specially good.

Mo
Review №20

Their kulfi plate is really good. Loved Malai kulfi falooda as well.

sa
Review №21

Worst ice cream ever!! they sell the spoiled ice creams and charge tip accordingly without the customer’s permission.

D
Review №22

Love this place. When we visit Dallas area this is our must stop.

Po
Review №23

Leeche waffle cone 🍦 .. so yummy .. with falooda n ice gola .. totally a great place to try.

Ve
Review №24

The falooda here is so tasty that I want to go and get it each weekend .

Sa
Review №25

I ordered a pastry, that was right there on the display, waited 10- 15 minutes to get my pastry after I had paid. Only 2 customers in the store and FOUR people working ( well just going in and out of a door inside). The customer after me was already helped but I had to remind her about the ONE pastry that I had paid and waited so long for. God knows when they would give me my pastry if I hadn’t reminded. Horrible customer service for a small business.

Ud
Review №26

I liked this place, they have many Indian flavors of ice cream you name it... Kulfi, faluda etc.Also have party and cakes.

Sa
Review №27

Had a Oreo shake. Wasnt busy but it took over 5 minutes to make. Came with who cream & cherry. Tasty & thick.

Va
Review №28

Great Icecream especially kulfi (mango and pista combo as a double scoop)Also the falooda is best here

Fa
Review №29

Great taste of Indian desserts.

Sa
Review №30

I’m giving a 5star rating exclusively for GADBAD. love this icecream- blend of fruid custard, nuts, jello and ice cream.. totally love it! most flavors are good and overall a very good place in case u wanna try unique indian icecream flavors.

si
Review №31

Even though the place is small. They have good choices of ice cream and variety of pastries and lots of good cakes. wait for your turn for good service.... if you want more room and food Choices try their other locations.

Ka
Review №32

Had a horrible horrible horrible insensitive rude customer service experience... they didn’t even deserve one star.. I waited in line for over 5 mins as they were serving other customers.. when it was my turn while I was placing order .. an old lady who works there came and cancel my order to ring the customer behind me.. and when I say why I was given the answer either wait or leave with no apologies on why they are behaving like this..it’s not like I was getting it for free, I was paying for anything that I was ordering.... for them it didn’t matter if someone following the process and is waiting for their turn but just being rude and arrogant .. seems like they don’t really care about the customers who every week come there and being partial and favor their friends and relatives ... If I didn’t urgently have to make stop to get juice for my mom who needed sugar badly I wouldn’t have gone to the shop... I hope I never step foot in that store again...as Karma happens what goes around comes around... hope the lady who behaved like this with me have same experience then she will understand how bad it feels...

Pr
Review №33

If you want to come and wait here all day for the plce to just open up you are welcome here. We can get great kulfis and ice creams at other indian stores as well so I am not coming back here.Firstly the timings of the store are 12 noon.... which is waayyyy to late in summers like these. On top of that it doesn’t open at said time ever..... you can just hang out in front of the shop at 90 temperature.Oh and if you at all get the shop open may be in the evening or something you won’t find a smiling face there. 🙄.Go at ur own risk.

Hu
Review №34

ScoreCard: BBrought two cakes : Chocolate and Butter scotch $2.50 each and cup ice cream 🍨 $4.99. The ice cream and cakes taste really good and would recommend it!

Sa
Review №35

Good varieties. Awesome taste.

Ve
Review №36

Good location. Variety of ice creams, shakes, faloodas offered here. Service was quick and clean.

Wa
Review №37

Nice selection of flavors and fun Indian equivalent of Boba drinks. Their Gadbad fruit custard jello drink is pretty interesting! Also like their Butterscotch, Mango, Kulfi, and Falooda flavors. They carry an assortment of pastries and cakes as well.

Ma
Review №38

They were nice person but 3 bucks for a little scoop nah Ill wait

Na
Review №39

One of the worst experience... took my office colleagues, had a half pound of different varieties, none where even OK.no one was able to complete even 1 sweet

Ch
Review №40

Unique Indian flavors of ice cream. Friendly staff

Ly
Review №41

Tried there Falooda for the first time. Its quite yummm. Will try out some other stuff

SA
Review №42

Falooda is the best I tasted in USA

Si
Review №43

Food is not fresh. I would never visit them again. They said they are not responsible what they are selling.

Ru
Review №44

I had a kulfi plate. Was not aware they put vermicelli over it :(. The picture didnt show that they put it.If they could had asked before adding it would had loved the desert.

sa
Review №45

Its a pretty standard Indian ice cream shop.

Su
Review №46

Nice quality ice creams, juices.

Pu
Review №47

We love to visit this place with family and friends. Although it is little over priced but it is worth of it. We have been to Plano and Carrollton location as well. But Irving is the best.

Ze
Review №48

Negative ratings, worst quality at this Kwality Ice Cream. I think Management for Kwality Ice cream is changed. Avoid this place

Go
Review №49

Its a nice dessert place where you will find all indian types of ice creams and golas and soda and faloodas!!!! They also sell fresh fruit cakes for ocassion like birthdays. Space is a little concern as it sometimes feel congested. But overall its a good place to go after dinner. They are open till midnight.Recommended 👍🏻

Su
Review №50

There is a huge selection of flavors and all of them are good. Had butterscotch here after a long time and it was so delicious!

An
Review №51

Variety of flavours.. Taste is good both for Icecream nd cakes..

Re
Review №52

This ice cream place has delicious flavors that we get to see in India like Tooti-Frooti, Paan flavor, Mango, etc. The best one is the Malai kulfi falooda which is a concoction of creamy, sweet and yummy cream, milk, fruits, basil seeds and vanilla ice cream.

Se
Review №53

Bought birthday cake on Monday (12/09/2019). Giving 5 star for taste. Giving Zero star for the one who sold the cake to us. We have requested spoon and paper plates. She gave 2 paper plates and said to pay 15 cents for each plate. We have requested only 10 plates and she told to pay for each paper plate. She didnt give spoon also. There were multiple spoons for ice cream tasting but she denied to give us. I will never go there and i will let my friends know the same. (12/09/2019 Afternoon)

Bh
Review №54

I was waiting in the line for about 15 minutes. The guy at the register took the order from the guy behind me and gave him first instead of me. This is very RUDE behavior. Management need to take a look at this.

Uj
Review №55

I ordered for a sweet soda (nobody will just know that they will add masala to it) so the lady at the counter gave me one with the masala, and i have asked her if she could replace it, she said she can’t do that brazenly and I’ll have to place one more order. One star is just for her rude service.

Ka
Review №56

Food is not fresh.

Li
Review №57

The tag line at the door says Take you back to home it is definitely true! I love so many Indians meet at one spot but they sit dont talk to each other

Ne
Review №58

One of the worst service, it takes very very long long to serve and to attend a new customer.

Ah
Review №59

I like the ice creams flavors, but the price is too high. Today, I got a water/milk down mango shake. I am not sure if the lady did not know how to make it or the they changed something. Anyway, today was the last time at this location. A price of ONE shake was $8.11. How? I checked the retail milk prices as well and there is not a spike on it. Like all the review, the staff is normally rude at this location and not tuned in to work, but one time there was a young kid who was good (only one time). Anyway, I am going to support the business who are fair in pricing. I also think they changed the medium size to large (can someone verify). Over all, its not that I cannot afford it, but if they continue to do this they will most likely out of business. Today, is father’s day and I thought they would be busy, but beside me, no one was there. I guess desi public already learned that they can have a meal for a price of shake. I told them that today was the last time there due to massive price increase and quantity decreased as well. Time to find new ice creams parlor.

Vi
Review №60

Perfect falooda

ss
Review №61

Quality is good, but costlyNegative 1 star: mango sundae doesnt worth the cost

Sa
Review №62

Bought double scoop ice cream (chikoo and lychee) and butterscotch falooda. Quality was really bad and the flavors were tasteless. Felt sick after eating. Would’t recommend to anyone.

MR
Review №63

Great ice cream and Ice flavors but customer service especially during night sucks.

Go
Review №64

Love ice cream selection, especially their Falooda at this location is the best we have had in DFW.

va
Review №65

This really great place for specialized flavors of falooda and pan!!!

Bl
Review №66

I got 3 faloodas from here and they changed the size of the cup and charged the same price and there were no jellos and chia seeds.Completely tasteless

so
Review №67

Great place to have different types of ice creams, very unique compared to other ice cream parlors. If you are a person who likes Indian style ice cream, this is the place for you to try (it is more creamy and also has many options to add extras like custard).I could not give 5 rating because of the very small seating area, with very few chairs. If you go there with a bunch of friends or family, it becomes really tough to sit and eat!!

An
Review №68

Just had some bad service !

Vi
Review №69

No Kwality customer service. This is a review for the service and not so much for the ice creams . Their ice creams are pretty good .Each and every of their staff is rude and angry . No one smiles at all / You are service ice cream for gods sake.I asked a sample and they said that they do not do samples after 8 pm . They pointed me to a a chart with tonnes of things they will not oblige too .As I entered the store I told him I wanted to buy a pint . How can one make a choice when one has not tasted, especially when they are unique flavors .Message to owners-Guys please do not ruin your shop with pathetic service when you have a good product !

Vi
Review №70

Good variety of ice cream flavors available here. Cakes are okay and didn’t find anything special about the cake here. They can surely work on improving their customer service.

ka
Review №71

Awesome ice cream, worth it

Di
Review №72

Great place!

de
Review №73

Very expensive

Mu
Review №74

Shahi Dry Fruit Sundae for $5.99??? Seriously?Dear owner, please rename this as a whip cream sundae. 1 scoop which is $2.99 pay $3 more to add whip cream and choco stick to enjoy this whip cream sundae.To the future customers: Please don’t fooled by the pictures on the Menu board.

CH
Review №75

I had the best falooda ever in US. Quality is too good. Nice customer service. I would definitely recommend this place

va
Review №76

Multiple varieties available at this location.

An
Review №77

Getting expensive day by day..!! But its a good place to visit.

Ri
Review №78

Interesting find in the neighborhood! I loved trying a few flavors, the husband and I are excited to return. While I might not be able to pronounce some of the traditional Indian stuff... it taste great! Everything was clean and customer service was good.

Gu
Review №79

Its a great place for Indian Ice cream. A must visit place if you are craving for Indian desserts. Faludas and the butterscotch pastry were brilliant. Visit this place if you want to bond with friends and family over faludas on lazy spring evening.

As
Review №80

Quality of falunda is not at standard as before. And ice cream inside smell like freezer burnt.

Sh
Review №81

Delicious ice cream in about two dozen flavors. There are some very unique Eastern Indian flavors such as fig and standard flavors like chocolate chip and coffee. Creamy and delicious. 2.99 for a single dip.

Mr
Review №82

Ok place for an ice-cream and other refreshment food. It’s little high in price and their food quality keeps changing, its not consistent. There is other better place than this one.

Ra
Review №83

Paan ice cream is the best!

Am
Review №84

Bit pricey.

Ri
Review №85

Ice cream are excellent but if you dont let us use bathroom i dont think so you guys deserve 5 star be polite in your business dont be like Indian India you still live in America so behave like that

Sa
Review №86

Liked the selection, desi flavors.

Ra
Review №87

Many options available, they need to improve ambience.Ordered Mango flavor and we love the taste.

Ta
Review №88

One of my favorite Ice cream shop around the area. If you want to try Indian ice cream flavors, best place to try. I feel the shop is very small and at some times it’s to much crowded.

Ra
Review №89

4 star for ice cream flavors and kulfi! 3 star for ambience and 2 star for sugar cane juice.

Sy
Review №90

Rasmalai was tasteless and definitely not fresh at all.

Ma
Review №91

Sitafal ice-cream was a joke, so were a couple other flavours i tasted. guauva, pan masala, mango, chikoo - all tasted just sweet. flavors - none.Disappointed

M
Review №92

The icecream was actually really great, but I am going to agree with a lot of the reviewers on here and say that the customer service is seriously lacking here. The counter staff are not very friendly and we were actually asked to leave the dining area right after sitting down, 30 minutes before they closed so that they could clean up. There is nothing worse than sitting in a group talking and enjoying your icecream and then being asked to get up and leave early. The dining area should close at the same time as the restaurant, possibly later than the restaurant as people like to have a place to sit and eat their food.

Di
Review №93

Their packed and stored pint taste like made out of a powdered milk. If you ask them to sell from the fresh ice cream they refuse to sell. I strongly recommend not to buy packed pint. Extremely poor, rude, and forceful customer service. Feeling sorry for the place.

Qu
Review №94

Horrible customer service! Please save yourself time and money and give your business somewhere else. The ice cream is okay but it’s not worth the rude behavior towards customers. Stay away from this place!

Ma
Review №95

So many fun flavors to try.. and not a single one disappoints!

Dr
Review №96

Would have given 5 star if they serve sugarcane juice all the time.(Updating the review) I usually be here at least 3 times a month. And I see they were serving the awesome sugarcane juice whenever I asked them. Appreciated

Pa
Review №97

Tried the mango falooda. Pretty good! Would have given 5 stars had it not been for the incandescent sticks smell. Doesnt suit well in an ice cream parlor. Decent ambience though. Highly recommended.

Hu
Review №98

The best desi ice-creams in the entire DFW area. Also have great variety of options for faloodas and lassi

Sa
Review №99

Terrific Indian ice cream menu. Liked all their flavors

Vi
Review №100

This one star is JUST for their ice creams and their cakes. The Staff is very rude and frustrated all the time. Zero % customer service. I SECOND all the bad reviews about their customer service.We ordered a round cake, they gave us some rectangular cake claiming that we ordered a square cake. Over that, the older lady was adamant about the writing on the cakes what she wish rather than what she agreed to. She was like “NO” this is what I am gonna write.

Information
100 Photos
100 Comments
4 Rating
  • Address:8600 N MacArthur Blvd #154, Irving, TX 75063, United States
  • Site:https://kwalityicecream.site/
  • Phone:+1 972-284-1494
Categories
  • Ice cream shop
  • Bakery
  • Takeout Restaurant
Working hours
  • Monday:12–10PM
  • Tuesday:12–10PM
  • Wednesday:12–10PM
  • Thursday:12–10PM
  • Friday:12–10PM
  • Saturday:12–10PM
  • Sunday:12–10PM
Service options
  • In-store shopping:Yes
  • Takeout:Yes
  • Delivery:No
  • Dine-in:No
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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