Had a great experience at the dealership. Honest. Efficient. And very competitive. Everyone you want in a dealership. Corbin was excellent!! Thanks for an excellent experience.
I had a wonderful and easy experience getting my used vehicle here! Very trustworthy and kind employees at this dealership! I got my vehicle from Corbin Tullis. He made sure that all my questions were answered and that if I had anymore that I could contact him. If you are in the market for a new or used vehicle, PLEASE GO HERE!
So driving down Morton, I was ran off the road by one of their delivery drivers. about caused a nice accident and im not all too happy since his reaction was to laugh and flip everyone off.
Another fine purchase from this dealership. Justin Degroot (Sales Person) was just absolutely fantastic. If you want a deal done he is the guy to see. Long Live Rams.
We have always bought our vehicles from here. They are so amazing and really care about the customer. We feel like family
The staff at Jacksonville Chrysler Dodge Jeep Ram made us feel welcome and provided excellent customer service. We were very pleased with our car-buying experience there and would definitely recommend them to family and friends. Corbin Tullis went above and beyond in meeting with us, answering all of our questions, and ensuring we were happy customers.
So I thought my check engine light was on apparently it was my low tire pressure. Paid $100 to be told that my air was low on my tires. And still left with the low air tire symbol on seriously do not recommend going there could have took them 2 seconds to air my tires up. So not only did I just waste $100 I still have to go air my tires up. Also could have probably went somewhere else for a lot cheaper just went here because this is where I bought the car.
Very friendly. Not pushy. Didnt have to spend the whole day working on a deal. Went in knowing what we wanted. They encouraged us to test drive. Let us drive it by ourselves. We tested it came back, made a deal and drove it home.
I have went here for years and they have always been.great.
First time buyer at this location. Have not been disappointed. Would definitely purchase again.
Just bought a 2021 Dodge Ram Eco Diesel for here just over 2 weeks ago. I built the truck online and then sent the specs to Corbin Tullis who had just sold a truck to a buddy of mine. They did a search and found one the was super close to what I had asked for ( interior spot on, exterior spot on, extras pretty darn close). The salesman came in on his day off for me to test drive one on the lot due to my work schedule and put no pressure on me to buy the whole time. The follow up service has been short and to the point just to make sure I am happy. My wife will be in the market for a new vehicle in a couple years and I will be going back to them for their excellent service. Truck was spotless at pick up and they had me in and out while my little girl was running around in less than 45 mins, and she loved the balloon she got.
Yes I have changed my rating, for just one reason people are being real being 100 sometime you appreciate that, and I receive that from Eric
Have bought Three dodge Trucks from this Dealership. Called about getting a Key Fob Programmed for my 2010 dodge 3500 but because I didnt buy that vehicle from them they said they wont do it. No Wonder we stopped doing business with them. Terrible Service and have had work done to my older trucks here and was overcharged wouldnt recommend them to anyone save your time and go to Green in Springfield.
DO NOT EVER GO HERE THIS IS THE WORST DEALERSHIP ON EARTH IM LITERALLY STILL HERE WAITING TO CHECK MY CAR WHICH BROKE DOWN IN ONE WEEK FOR 3 HOURS NOT A JOKE THIS PLACE IS AWFUL!
Sales manager was great at helping replacing a side window on my 2020 Rubicon. Service Department was excellent at ordering and replacing the window.
A good place to buy a car
Had a great experience. They didn’t have exactly what I wanted but we found it and they went all the way up to Wisconsin to get it for me. Great customer service and kept me in the loop throughout the entire process. I worked with Justin, but everyone I talked too was more than friendly. Very happy I was able to shop local!!! 👍🏻
Up front pricing and no nonsense negotiations!
I really enjoyed buying a Ram 1500 Big Horn from this dealership. Justin was a awesome salesperson that I would recommend to anyone. Car buying is not suppose to be a hassle its should be fun. Im a loyal person so if I keep getting good deals I will always buy from Jacksonville Ram Dealer. Keep up the good work. Ram number one truck in the world.
Friendly,professioal,and wanting to satisfied
Great dealership and people.
Very professional let me know what needed to be fixed before attempting to fix a problem that would continue to reoccur until other issue resloved.
Very informative service department. They explain each service before they perform it and after they are done. Cozy waiting area with beverages for waiting customers. The 23 point inspection is one of the things I like most. They catch issues before they become serious. I have not taken my vehicle to any other place since I bought it from this establishment.
Jacksonville Dodge is very fast to repair your automobile and they do an excellent job I would recommend them to anybody
Here’s a great hometown car dealership. Great experience from the purchase of your vehicle to the service of the vehicle. If you have a issue, bring it up with the new owner. He’s willing to listen. Great bunch of guys and gals here! Check them out for your next vehicle or service.
This dealership was top notch! Mr. Purdy went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a car the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Mr. Purdy to anyone who is looking for a new or used vehicle.
Great job updating my Compass!Friendly nice people.Ill be back...
Very friendly, affable and customer oriented. Followed through on all requests. May well be the best and smoothest car buying experience for me ever.....and I can say that with conviction, as I have bought numerous new vehicles.
Friendly and knowledgable sales/service staff! They go the extra mile to take care of you after the sale. Great place to purchase your next vehicle!!
Very friendly & helpful. I highly recommend.
Typical dealer. Took 3 trips to get my truck fixed properly
Employees in service are very friendly and willing to help with anything they can. Sales department is friendly and willing to show you any vehicle.
Amazing customer service. Very helpful and knowledgeable. I would definitely visit again.
Great people and awesome place to buy a vehicle!🇺🇸
Very helpful, nice, and professional staff.
Awesome buying experience from start to finish! Great staff!! Thanks Fred!
The absolute lowest prices, best financing. Makes you feel like youre being assisted in purchasing a vehicle, rather than being sold a car. The shop is just as wonderful. A+++++++
Called the dealership the other day and had the pleasure of speaking to jacob wayne. Im almost up on my lease and starting to look for something to buy and jacob was very proffesional and very . he made it feel like i was talking more to a friend than a salesman. I highly recommend him to anyone one looming to buy. Thank you jacob for all the help and support.
Always get the job done quickly and well.
Awesome experience. Salesperson was extremely knowledgeable and answered all my questions.
Very friendly and helpful. No hustle or pressure.
I have taken my Jeep there on several occasions to have it looked at and they have always been nice. The staff are friendly and dont appear to be too pushy.
Friendly service and way better than Landmark Ford / Jeep in Springfield!
Service department does a great job,takes care of theyre customers!!!
EXCELLENT!!
If I could give negative stars I would . I dont know how this place even considers themselves a dealership. There rude and in considerate. Chrysler needs to withdraw there dealership status. I wouldnt recommend anybody to ever buy a car there or take it to the service department. Absolutely terrible.
I dont know what is wrong with the unhappy people. The employees are not pushy and are some of the nicest people in the world. Definitely recommend this place!
Bought a 2015 truck from the old owners that had told me I could put a lift on truck as long as I didnt go above six inches and it would still be covered under warranty both the sales man and the old owner told me this. When I was looking at lifts to go on the truck I called and asked the service manager about the mopar lifts the service manager told me that the lift was going to cost almost $4,000 + labor that I think he said was going to be around $1,300 I had the truck in the other day to have the locking lug nuts removed sine when I bought the they didnt have the tool to remove them there was a little mix up when we got there and ended up charging me for something they were susposed to do for free. I talked to the new owner today he was a night and day difference from the previous owner. The new owner was professional he refunded my money. While we were on the phone he looked up the prices for the lift kit and they were much better them what the previous owner and service manager had quoted me. I dont know what the previous owner and service manager were doing when they quoted me almost $1500 more than retail for the lift. The new management appears to be much better and more eager to make your experience the best that it can be if you have a problem just talk to Chad I think he will be able to make good on any problems you may have had with them in the past.
If I could give a negative I would. Took my 2005 jeep in because of abs lights and traction control eas on. 1000 dollars later we pull out and dont even get out of town lights come back on. We called told them lights came on they said bring it back. They will check it out. Now 300 dollars more they will fix it again. Did t have extra 300 told them we would do it later. They said I owed them another 97 dollars for a diagnostic. Everyti.e we took it there something else would happen or be broken. Sad experience id recommend Jerseyville jeep dealer o er them any day.
Great service. Wouldnt trust my vehicle to anyone else
Great service, best price, Im happy with the whole process.
Great deals, even better people, and excellent customer service!
The best car buying experience you can ask for.
Was told there was a buy back program them when I called and asked about it was told there was no such thing. Really needed to get rid of it under the situation Im in. It would have been under Robbie and Alicia Barton
Great car buying great sales reps.
Excellent Parts/service department extremely helpful
I wouldnt recommend this place. Ive never had issues with getting an oil change done, except for this dealership.
Wish I could catch the Owner...
Jacob Shelby helped us with the purchase of our Jeep. He is always a phone call away to help when we need it!
Service was good, and fast, and very friendly people.
If I can give a 0 star I will I order it part for my vehicle I already give full information they send me a wrong part I called them They told me to send a part back I did they trying to refuse to send me refund back I have to call my bank and dispute charge I can let everybody know to stay away from those peopleS
Fast friendly service.
Big waste of time! People were very rude to me!! Wouldnt recommend to no one!!!!
Well they came through and we made a deal on a pickup however I still stand by my original review.
They were Awesomeness!
Helpful staff, great location
Would buy here anytime
Very friendly and helpful
Awesome dealership
Good services
Great place
Loo