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NAPA Auto Parts - Genuine Parts Company
8949 Philips Hwy, Jacksonville, FL 32256, United States
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NAPA Auto Parts - Genuine Parts Company
Comments
Ch
Review №1

I had an issue with a battery they charge the battery recheck the battery and replace the battery no questions asked the gentleman that helped me was extremely knowledgeable my car is foreign explain the details just a great experience I felt like I was at a repair shop instead of buying parts... NAPA is awesome, the one on University Boulevard is where I received excellent service.

Pa
Review №2

They have a great October sale going on went in to purchase Napa oil $2.39 qt. Will have 25 percent off oct 9,2021 storewide. Always like to keep oil available have a older car. Walmart brand has went up to almost $5 a quart.

Da
Review №3

Great help got what i needed

Em
Review №4

Was looking for part, went to Advance 3-times O’Reillys 3-times, wrong part wrong part... “Called Napa”... we have it in stoke.... lol I’m on my way! Gave the part# over the phone, that’s it satisfied customer.

Ru
Review №5

Saw “free same day delivery” and ordered some parts this morning. Store is already closed, didn’t get a call or an email. Still processing. ThanksUpdate: parts were at my door 5 days later. Already bought them elsewhere but I guess I’ll have some spares.

Da
Review №6

Great service, had the parts I needed

Ro
Review №7

Great experience at this store--Had a hard to find part in stock for half the price of Ford dealership down the road. Nora was great help on phone and in the store. Thanks for the hat too!

Ri
Review №8

They aka assistant manager is in no hurry to help you.

Ja
Review №9

Was having trouble removing one of my wiper blades and the manager helped me get it off free of charge.

Jo
Review №10

Always friendly and helpful staff, small little store but they always seem to have everything I need

Ha
Review №11

Great place, nice employees but they arent friendly at first. Very knowledgeable and prices are better on somethings vs Advance Discount by 10$ on what I purchased. Napa is easily where I will go from now on, just wished the employees were a little more friendly. It truly upsets me a little to know there are people that would love to have their job, and homeless as they sit and complain about hours and days off.Customers I get it in some cases can be difficult, but all you do is find parts for cars.Really!!!!

Ca
Review №12

Great service!

wi
Review №13

Best auto parts and service !Amanda and Shannon are awsome !

La
Review №14

My car broke down pretty close to here due to a bad battery terminal but managed to get it into the lot. They didnt have the piece i needed as i have a foreign car so I had to get a friend to take me somewhere else to get it and bring it back to my car. They wrote down the exact piece i needed and let me use their tools to fix my car. So helpful despite me not actually buying anything from them.

Ja
Review №15

Small store with great employees. They can always find the parts you need

Ro
Review №16

Good shopping experience!!

Li
Review №17

Came in with a weird problem and they were able to give advice and a solution. Great customer service!

S/
Review №18

They tried to be helpful, they just didnt have the part that I was looking for.

Ch
Review №19

Very helpful and features good prices.

Mi
Review №20

Very helpful staff, glad theybwere working that day.

Mi
Review №21

They had everything that I needed for my Freightliner... that was exciting in itself. Quick service

St
Review №22

Napa is great can always get what i need.

Ch
Review №23

Great staff. Made suggestions when i was clueless as to what to get for my project.

Jo
Review №24

Fast. Always have the parts you need when you need them.

Jo
Review №25

They always have the parts I need. Why go somewhere else to end up going to NAPA in the end.

Sc
Review №26

The exterior of the store is not too modern but dont let that fool you the staff is absolutely excellent and they had everything I needed. I would highly recommend this store

go
Review №27

Good place to shop for Auto parts. Curtious staff who are willing to help.

Ch
Review №28

Typical auto parts store and the sales clerks here are very helpful in answering even technical questions.

US
Review №29

Great location to a point, a few parking spaces, employees were great

El
Review №30

Excelent if you need a took they lend it to you.

Do
Review №31

Love this place it’s my place to go for great service and good parts

Ma
Review №32

Great help fair prices

Pe
Review №33

Brilliant place I use the one on Phillips Highway so helpful

Da
Review №34

I go here often. Counter staff on point, friendly, very helpful. Customers wait very little.

Ge
Review №35

Usually more expensive, but employees tend to know more than discount store employees. Sometimes theyre the only ones who actually have a part in stock.

Ma
Review №36

Staff every helpful and gave me a few pointers.

Co
Review №37

Excellent service, I wasnt sure which of 2 tools I needed and the man behind the counter was very helpful and friendly. Said I could see which one fit and bring the other back in.

Mi
Review №38

Knowledgeable staff. Thanks!

Cl
Review №39

Had the right Parts on the shelf able to complete my repairs quick.

Jo
Review №40

Super friendly and knowledgeable staff!

Da
Review №41

The most helpful and knowledgeable employees in the northeast of Florida

Ed
Review №42

Great staff

Ma
Review №43

Had what I needed at a good price.

ja
Review №44

Well I looked for a belt every where and Napa found me one finally after sending me to a couple stores I got my belt. Thanks Napa

Ko
Review №45

Staff is always helpful and positive!!

Br
Review №46

They gave me the wrong headlight bulb but the people were nice.

Vi
Review №47

They have the parts and experience to get you going.#travelformortals

Mi
Review №48

Great

Pr
Review №49

Very helpful and friendly staff.

Ka
Review №50

Exceptional service and helpful staff

Do
Review №51

Great service very helpful.

Je
Review №52

Always have the parts I need

pu
Review №53

All waze in point with all my needs

BI
Review №54

👍

De
Review №55

Friendly people behind the counter. never to busy to help you

Jo
Review №56

Have everything you need for your car

Ro
Review №57

Very good service

Ti
Review №58

Great service

Mi
Review №59

Always good service

Ch
Review №60

Always has what I need

Ja
Review №61

Fast n on task

Sa
Review №62

They have the parts

dw
Review №63

Usually pricey but genuine

Ja
Review №64

Great place

jo
Review №65

Good service

Cl
Review №66

Got everything u need

Ca
Review №67

Very helpful

Ju
Review №68

Had what I needed.

Dj
Review №69

Very friendly staff

Re
Review №70

Excellent

ca
Review №71

Quality parts

Information
29 Photos
71 Comments
4.5 Rating
  • Address:8949 Philips Hwy, Jacksonville, FL 32256, United States
  • Site:https://napaonline.com/stores/fl/jacksonville/8949-philips-hwy?cid=pl_yext_gpc_GenuinePartsCompany_26467
  • Phone:+1 904-363-2588
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–5PM
  • Tuesday:7:30AM–7PM
  • Wednesday:7:30AM–7PM
  • Thursday:7:30AM–7PM
  • Friday:7:30AM–7PM
  • Saturday:7:30AM–7PM
  • Sunday:8AM–5PM
Service options
  • In-store pickup:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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