We arrived at this location by a gps mistake. Thank goodness we did. The store is well organized. Fully stocked on every aisle. The staff was the phenomenal. Friendly, helpful and knowledgeable. I will always drive the distance to shop here.
Extremely large establishment and very overwhelming for someone that its the first time feeling every time walking into a hair supply store. But the employees whom I asked for assistance was not bothered by me asking for help (which you can get at anytime especially in places like this) but willing and ready to help. Knowledgeable to what I was looking for or made suggestions of other items. Very clean and well lit.
Good products..ladies know thier stuff
Girls there are great but Im noticing a cpl things that def needs to be looked at I love the little Asian ladys an DC most the other girls but need to be more accurate with the transactions along with handing out the wigs I want not a imitation..so next time I go I gotta just be more careful and not be so trusting..overall tho j luv the store the employees are very nice just sum are very young minded and should care more bout good buisness value!!!!!
I enjoyed looking at different selections. Very affordable and customer service was nice.
Great store. Huge inventory. The only issue that I saw is that everything doesnt have a price on it, which can be a problem if you are shopping on a budget. But great customer service
Luv luv luv I go back every week just to see what new stuff they have the ladies there kno just ow to talk to me overall a wonderful place to be..
Nice selection. Not the friendliest staff.
This place have all that a ladies needs
Lots of inventory but it goes quickly
Have a plan when you walk into this place because if not youre going to go broke, they have so many awesome things for sale!
Love it here. They always have good sales and product availability. Id like the employees to be more knowledgeable though.
I brought a wig “supposed to been Vera Losa” I get it installed the ends split but when I brought it it was perfectly fine I think the girl that told me it was Vera losa lied and I paid a lot of money for this wig. I never have these problems.
I love this store... they have what you need .. customer service excellent the young ladies are professional attitude on point ...ooh and they help you with what your tryna find... just ask and they go straight to it...
No one spoke. I understand its COVID times but a hello helps; I lingered in the store and employees passed and didnt ask if I needed help.
I honestly didnt even know this store was open but it is huge and has absolutely everything and anything you need. Ive never seen a beauty store this big or clean and organized. The staff is very friendly and the prices are great I didnt know there was so many different options for bi-racial hair but well never be stopping anywhere else for my daughter and myself
Khadijah needs to be fired for making that girl think she had a job
The young ladies that work there was not helpful and acted like I was doing them a favor by shopping there. I happily went down the street and spent my $100 at Cocos
I can always find even the hardest to find beauty products here!
So many options to choose from went for one thing came out with over 5 items for cheap. Definitely one of my favorite beauty supply stores
Always friendly and helpful.
They didn’t have what I need but told me where I could find it and give my directions to the store. The sales assistant was very professional and actually approached me to ask if I needed assistance as clearly I looked lost. Awesomeness. Thank you!
ITS CLEAN AND IN ORDER
I visit this place during my visit in Florida I bought a bottle of lotion that I did not open until I got back to California had to contact the manufacturer of the lotion to let them know that the lotion was not what I have purchased from them direct before that it must have been expired even though it has an expiration date of 7/22 .
I touch a wig there. But the owner told me not fill the hair. So I want be returning
Clean n friendly service
They finally got the order of eyelashes Ive bn wtg for!! So happy I bought 3 of them! Walgreens is overpriced and they didnt have the ones I like! THIS is the ONLY store that carries them- not even the other Beauty Depot stores had them! I was VERY happy!!
I literally just purchased two human hair Brazilian wigs from here 3 days ago. Never worn any just took them out to customize them and put them on my head. Both are tangling up and shedding like crazy. Like why are y’all lying and falsely advertising these wigs as human when they clearly have some of of mixed fiber plastic in them? I don’t believe that they’re real human wigs. Period.
Great place to shop, employees aint following u around like u gna steal!Amazing purses 👛 by the way 😉
Beonca was helpful
Got my extension peeps! This woman be hot
I can always find what I need even though it is far away. They are courteous and the cashier doesnt charge me what she THINKS the price is. I wish they would open a second location on Roosevelt Road
Huge place I liked it
Young girls doesnt have any urgency or ability to properly communicate when assistance is needed.
I can always find something in this place
This store has a lot of items. Just wish I could find more of what I am looking for.
I love it great quality of hair
Dont really have much for natural hair people... this place is all about weaves and wigs... if you have natural hair you wont find much to work with ..
Eight months ago I went there to buy my first week I told her to tell her that it was my first time buying a week and she didn’t measure my head she didn’t allow me to try any of the weeks on because she said of Covid and she showed me a week and she said it would be a good fit for me however it was not it was too tight did not fit my head and I never was able to wear it and I paid $200 on a week I’m not even using I ended up selling it for $120
Girls look like babies theyre so young, and not nice
Great customer service good prices
Very friendly good service
This place was very clean. Everyone there was very helpful and they have good deals.
I took my mom there. She loves it there
They were out of the closures for Vera Losa hair and she stated that its been like that for weeks.Disappointing...I couldnt get my hair done 😐
Quick in and out. The sales person was pretty short with responses but they have a really good selection of items.
Love shopping there.
Very large & well stocked. They usually have an associate assist you but you can refuse. They have alot of options also.
Did find what I was looking for but got really close with the help from the nice gentlemen that work there.
Great and timely staff 👍🏾
Found what I needed cashier was very polite and friendly
Top beauty suppliers in my area
Always a great variety is hair to choose from. The staff is always very nice and helpful. You dont find that often, in beauty stores. It goes a long way. And ensures continued business. Thank you.
BIG STORE! A LITTLE MORE VARIETY! WITH A LOT OF OVERPRICED MERCHANDISE! (Guess SomeOne Has To Pay For the Electric to Keep The BIG Store Lit!!)🤷🏾♀️
I love Beauty Depot, the owner of the store I have known since 1998 and he hasn’t changed over the years. He is a very sweet guy and when he is in the store and I bump into him he always makes sure I’m good, I love his products and the young lady’s he have working for him is always pleasant to. Thanks Kevin for your awesome stores now open one in Oakleaf lol.
Good selection of products and good pricing, plus they offer military discount. Knowledgeable staff.
4.8 ⭐ Friendly staff, large selection, very well organized, and reasonable prices. This is definitely a go to beauty supply store in Jacksonville!
Love this place😁
Well lit and well stocked
Always have what Im looking for
I love this store! All the employees are nice and friendly.
Bad customer service girls with attitudes
The largest selections in one place Ive seen. You can find what ever youre looking for at this location. Pleasant atmosphere and very helpful sales associates.
Great experience and great customer service drive 30 miles away but prices and service satisfaction experience always good
Nothing special its a hair store. But I will say the young lady who helped was very helpful and had a beautiful smile.
They had stuff we needed prices not bad.
****Nice*****The store is super clean and very organized. There is a huge selection to choose from here the staff was friendly and very attentive. I was given a nice lil beauty depot nag for my items not a plastic bag this added a touch of class I think. I went in to purchase some hair its a bit on the expensive side Im just hoping it was worth the price.
They are always very helpful here, I dont go in there much been when I do their is always someone at the door to assist.
Have been there multiple times to window shop and buy my first set of make up. The staff was helpful in helping me find my shade and even recommending me great starter items. They even threw in a make up cape free of charge to encourage me to becoming a freelance make up artist. Have never had a bad experience at this location.
I love this place! New smiling faces... Very friendly and very attentive to your customers.
Nice, good selection
A large variety and polite customer service
Beauty depot has all of your beauty needs! Always my go to and i live 20 mins away
I love this store its a 1 stop shop! They carry all the natural hair products that you normally can only find online, which is so convenient. The workers always made up nice & seem pretty experienced with the items in the store which is rare. I love Beauty Depot they have a lifetime customer! ❤️
The Beauty Depot stores in Jacksonville are the best beauty supply stores in the area. One stop shop. You can find hair, hair products, hair tools, clothes, shoes, jewelry, and more. With the range of products they offer its truly one of the best beauty supply chains in Florida. I’ve been shopping here for years. Only con about this location is getting in the strip mall and out. The traffic is hectic since it’s off of 103rd Street.
As always, the staff was attentive and helpful! Kind and courteous owners and crew. This store carries the best and largest variety in 32210. Not to mention they have great sales!!!😀
Everything you need for hair and make-up, etc. They have boots!
Love coming here. The place is so bright and clean. The workers are nice and knowledgeable
TT was extremely knowledgable, helpful, and friendly! As busy as she was, she still took time to help us find what we needed and she did it with a smile on her face! Well definitely be back to see her!!
The customer service absolutely sucks here. I hate spending my money when the customer service is terrible. Now Coco Beauty Supply down the road is worth the trip. Its less then 3 min away and i promise you wont regret it
Love tht place!
The young lady that works there (I believe her name is Ani) was extremely helpful today. My sister is disabled, and requires assistance with her shopping. Ani showed us where we could find everything we were looking for, and made sure that we were satisfied with our purchases. Customer service is very important to me, and I appreciate the effort from their employees.
Beauty depot has everything you need, its a nice clean place. But on the other hand customer service is poor. Theres always new workers with new attitudes and they do not want to help you with finding things. One of them was hiding acting like she was looking for the product for me. Instead of asking a co worker she basically stood there talking like it didnt matter. Eventually she decided to ask the manager that took 10 minutes to do. I gave it a 3 star because of the products are good but services are terrible. Ive been shopping here for almost 2 years. Services have been bad but this time they was worst. HIRE ADULTS instead immature kids that dont want to work.
Very professional, courteous, and helpful. Thank you sweetie for your advice! I will definitely be back!💋
Wonderful clean place. Beautiful nice helpful people. Friendly employees. I could have shopped for hours. Visit this place for yourself.
Really clean and well lit. There is a great selection and a sales associate was actually asking people if they needed help in a genuine way (unlike other places where they are basically staring at you until you leave). The price on what I bought was wayyy cheaper than other places. I was actually going to order something from their website when I noticed their contact us number had a 904 area code and decided to see if they had a location near me. I was not disappointed!
Staff is helpful though low key messy. This place is huge they dont have much product. I dont normally use pack hair but it was need for a look. The type of hair I needed WAS displayed but they didnt have enough on the shelf nor anymore in stock.
They had everything I needed and more. The cute young lady was very helpful when I checked out.😃
Always have hair products i need for my daughter.
Always in awe, when I go to this place. Nice and clean. Hard to find someone to help when looking for certain hair products.
They need more help in the afternoon..Only 1 cash register was open the cashier was rude
A very large selection of almost anything pertaining to beauty and a very helpful sales staff.
Variety store. so many selections to choose from
Staff is always nice and the store is very clean.
Im always here! Lots of products and hair to choose from! Great staff! 4 stars because I wish they would get rid of the huge posters that cover up their doors and windows. It feels unsafe not seeing who is coming in or going out.
This place has the best variety of beauty supplies in Jacksonville. The store is huge and always clean. The staff is always pleasant and willing to help.
Nice people