This was the first time coming into this hair store. And I must say I absolutely loved it. The store clerks were friendly and helpful. They got everything in this store for hair care and other things. I live on the North side and hands down this store is better. Check them out.
Huge beauty supply store. Pretty much has almost every hair care brand in their store. Prices are reasonable. Staff just need to be more customer service friendly.
Yesterday I came in this store and spent almost 200.00 like I do every time I’m there. I bought some bad glue for the 4th time LITERALLY! I got to my hair appointment at 9 last night and couldn’t get my hair done because of the glue. I missed my own birthday party because I couldn’t get my hair done. This is very inconveniencing that this store keeps doing this. Then the manager told me it isn’t her fault I should have looked at the glue and hung up in my face. It is very ghetto and unprofessional. I will never be returning here they loss a loyal customer. Do not recommend. I will be posting a review to Yelp and to my 15k followers
This shop has pretty much everything someone could need in haircare. The employees have been great at helping me find products that work for my kind of hair, and Ive found numerous products I love. Theh have ab excellent team working there - friendly, knowledgeable, and very helpful!
This place used to be great large with a wide variety of items and great prices, I used to go out of my way to come here. Unfortunately their prices now exceed what’s being charged at other stores or online. Items like shampoo and conditioner, wrap strips, gel, or hair treatments I used to purchase from here have now doubled in price.
Great staff, super helpful service offered to help me take my bags out which is totally unusual in this industry
Beautylicious is a beauty supply store located on Southside Blvd. They have a large variety of hair care products. They have several hair options, from braid hair to wigs. The customer service is lacking. I had to go find a worker, nobody offered to assist me. The lady that helped me was not pleasant and I am reluctant to shop this establishment again.
Omg omg so many choice!! Awesome varieties. . Aldo very helpful staff, friendly customer service
They are friendly and professional but their prices are too high. You can probably get most of their combs and accessories for a lower price at other beauty supply stores. Not the best selection on stuff.
The people who run this place needs some serious help. Store hours for Sunday are 10-6pm, I got here at 9:50 the time is now 10:40 and they’re still not open. Lot of customers came and left. It’s crazy. How you want people to support your business when you run it like that? It’s sadder when it’s a black owned business, they should know and do better. Never again.
The girls were very helpful with find what I needed for my sons hair. I will be returning for more ideams thanks ladys
I really love this place, however employees should not be able to be on cell phones while working. I was asked if I needed help while the attendant was on her cell phone. She did not expect me to say yes. I felt like I was annoying her. I left empty handed.
This store has the best products! They carry Finale Products, an all Natural Vegan product line for hair care. Finale Products has a Growth Serum that has done wonders for my thinning hair.
They are super friendly good pricing .great deals and all good quality items. And have great producrs all around
Hello, I’m am Mrs.Gail from Ga La Beauty Salon. I highly recommend this store for all your cosmetic and hair needs. All of my students who go to the store will receive an automatic 10% off discount because of the partnership we have made together,. We strive to produce the newest and most effective products that will change the beauty industry.
Best hair store in Jacksonville Florida, hands down!!! Wonderful customer service!
My visit with beautylicious was very good and everyone is so nice and they always help you with what ever you need.
Doesnt have many options, small and congested. The workers are always willing to assist when you ask.
Its a no for me... The reciept list the return policy but please be aware no unopened liquids can be exchanged and other policies not listed in store but communicated after the fact... To include but not limited to hair dye up opened cant even be exchanged... Smh On to the next one!
Store states it’s open at 10:00am however is not. Need to update correct information for hours online.
Large selection of items to choose from and well priced. Good customer service and friendly service.
If I could give them 0 stars I would. They charged my card twice on 12/31/20. If you can use Cash Do so.
Awesome service here - hooked me up!
They have everything. Staff is somewhat knowledgeable. Easy browsing.
They greet you when you walk in and the Place pretty much has everything you need and the ladies that work there are helpful and patient .. Definitely a returning customer
I came in this morning looking for an certain hair and the young lady pointed in the direction where to look once I come to you a second time That clearly means that I need help Not until addressed the situation the third time Thats when I got assistance after another worker asked her to assist me Very poor customer service skills If you feel you think all you need to is stand at the register thats not the business you need to be Customer Service is the #1 Key Have a Great Day
I love coming here they always help and have great prices!
Amazing Staff and Quality Products! 10/10
Everything you need.. all in one place.. friendly staff
Our visit to beautylicous was amazing experience they top of the line products such as finale products
Marwa was so dope. She helped me run all over the place trying to find substitutes for hair. Also very knowledgeable about the store and products needed for different hair types 10 out of 10
The best store ever, Velvet is the best help
Marwa was amazing!!! She helped me find the perfect wig and looked out for me. Great customer service. Loved the experience here!
The evening i had wonderful experience with Sam he introduced me to 100% African shea butter with kemi oil and another with avocado oil. Sam said this particular shea butter comes from Ghana I am going to try these products then I will give my feedback later. Thanks Sam for being so helpful and such wonderful experience.
My first time here was okay. I found what I needed but the fashion jewelry was a bit over priced. They had a good selection of wigs.
Velvet is a pleasure! She always makes sure I have what I need and she is always quick to help! I won’t go anywhere else! The store has EVERYTHING. & the music is always jumping!
It was like being a kid in the candy store. The variety is unbelievable. The products are wonderful. And the prices, amazing great. I kind of felt I was steeling. My favorite part, the fact I can order online from them, get it shipped in the mail the same day of ordering and receive it in the mail in a few days. Its my new spot and Im 2 hours south from the store.
I went in for a wig because I have a very important job interview that will not allow my pink hair. I had no clue how to try them on but the lady working there was super sweet and helpful. The price was WAY better than I was expecting too.
This place is wonderful, they have EVERYTHING you can possibly need or want.
Finale Products are All Natural, Herbal and Vegan Friendly. Finale caters toward hair growth and re- growth. If you are suffering from missing edges, thinning hair, pattern baldness, alopecia or psoriasis, Finale Products are for you. All of the products are personally formulated locally in Jacksonville FL made in small batches to ensure the best quality.Final Products are now available at BEAUTYLICIOUS the one store that gave Finale a chance while others gave no response. Thank you BEAUTYLICIOUS, its a pleasure doing business with you!
Great customer service and an exceptional amount of professional products. I will definitely be revisiting again soon.
All the best products and great customer service!
The staff is incredibly knowledgeable and friendly. The product selection is large and fresh. Great styles and Jewelry as well. They have Everything you require to look fabulous for a night out or playdate.
Very friendly and helpful staff!! I was driving around town for these trimmers I needed not only did they have them in stock they where at a lower price if I had order them online as I usually do. I would consider checking here first before shopping elsewhere for my hair tools/products!!
My go to place for all my hair needs!! Always helpful and nice! Best deals!
I’ve been cutting for 12 years and no other store can provide the key items needed for a veteran barber! 10 stars good service!!
Very huge hair store always clean lots of products to. Goose from owner even gave me a free sample of bleach to try and they give free bags which gives you discount of your total price at checkout
Great place with a wide selection of products for all your hair needs extremely friendly staff
If youre looking for hair or hair products, come here first. In addition to hair, shampoo, hair color and treatments, they also carry a good variety of make-up and nail products. They have the best pricing on many of their products. They have barber & beauty shops conveniently attached. They also have jewelry, charging accessories and batteries. And be sure to bring your pink shopping bag back for a discount on your future purchases!
Love the Ladies that keep it cute and professional. Very helpful
Ive immensely enjoyed coming to this beauty supply store in the past, but I felt that they fell short this time. The item I was attempting to buy was double the price of similar items around it.. Also, there was no price tag for the actual item. When I got to the register, I mentioned this, but as compensation, I was only given a 5% discount, which came out to a little over a dollar off. Not proper customer service, in my opinion. The price displayed should have been honored.
Very helpful and so many choices of products
Great customer service ! Has any and everything you need 🤗
They really live up to the name...They have everything!! The biggest most organized beauty store I ever been. Prices are a lot cheaper than I expected. The lady who helped me was/is very friendly and funny. Forever get my business as long as I stay in jville!!
I love this store.. just in case my last one didn’t post
Good merchandise and supply... excellent customer service
Great customer service! Love my wig 💕
Great customer service skills and very helpful‼️
Awesome place with great service and prices!
There is such a variety of products and the staff is quite helpful. The prices are very reasonable and I will return for future purchases. I needed hair rollers and head bands to protect my hairdo.
My first experience w/Beautylicious & I will definitely be returning. Excellent customer service & they have EVERYTHING you need!!! Hair care, body care, you name it they have.
Ms. Velvet was so helpful and very professional! I had my hands full with my baby and Ms. Velvet helped me find everything i needed and also took my items to the register for me. She was very patient with me and my baby. Thank you Ms. Velvet! You have outstanding customer service!
Excellent customer service great prices
Their hair products were ok. I didnt find what I was looking for their hair just didnt appeal to me.
They have all kinds goodies in this store. They even sell snacks.
I was helped by Miss. Velvet and she was very sweet and helpful. I’m a visitor and I found a wonderful beauty supply.
My wife just got a haircut there and it is horrendous! Extremely uneven and unprofessional. A two year old could be better! Very discussed at this service. We will no longer shop here or anything else.
Theyre always helpful!
Always helpful and have exactly what I need when other stores doesn’t.
Great staff and amazing store. It was cool to find one in the virgin islands!!
I love the place, great customer service. The prices are reasonable. I can find everything o need with no problem. The staff has always been amazing. Very helpful and friendly. Every time I go I feel like a kid in the candy store.
They are in my top two. Hair products here are less expensive.
This place is very easy to get to and the staff is very helpful, they will find what you need or order it in the time frame youll want... very nice ladies there... Thank you Beautylicious Staff, yall are very good at what you do there. Thanks again...M B Dunn
Came in they had tons of products and a great staff. Velvet was great to work with and know her products. Staff was super friendly.
Loving the new way to shop for beauty and hair supplies. Well organized, very spacious and reasonable prices. Staff was helpful and well informed on product and availability. I would be remissed if I failed to mention how friendly the staff was.
Great products, even better prices. Always friendly, helpful staff.
The customer service is horrible I walk in there and they absolutely did not say anything to me the set look at me an excuse themselves by me I would not recommend this place to anyone if youre looking for great customer service. I mean that young lady said nothing the lady outside the door was more pleasant in while complimenting and more inviting than the people that will on the inside.
They always have what I need....the pretty pink bag is everything 🤗
Attentive and friendly service as soon as I walked in the door. The store is spacious and clean with an array of beauty supplies and hair care care products. Will definitely be back!
All of the products I’ve bought from here have been quality and I love it!
Awesome store with great and attentive customer service
This is a great place. My first experience was excellent. They are very helpful and have great prices
My first time in. Sam was very helpful and courteous. Sam stopped what he was doing and helped me. Big variety in hair care selections. Prices are very reasonable.
By far my favorite hair store !!! so many options they have every product I need everytime plus more! The people who work there are the absolute sweetest & make me feel welcome everytime I enter the store
Very welcoming and helpful place. Very nice staff. Special thanks to Sharae!💞 Ill be showing off my new hair color my next visit.
Just got the most perfect closure with the same pop of color that my natural hair has !!!!! Can’t wait!
Amazing guess serviceThankx guyssssss🥰🥰🥰🥰
My wife and I came in and was greeted with the best customer service from any beauty and hair store. Was very impressed with their greeting, cleanness, attitude and customer service. We were greeted coming in the door and out the door. The staff were very knowledgeable about their products and the prices are well affordable. Sam was very informative and helpful! My wife is happy and if she’s happy so am I! Great job Beautylicious!!!
Excellent store shop here always
Velvet has the best customer service hands down!!!
Very nice and beautiful store perfect name for a perfect store. The staff were very friendly and helpful and the place is veal organized. Not only that but the prices are very cheap/affordable. Great experience!!! I will come back for sure❤️❤️
Best selection of Shae Butter Ive ever seen. Customer service was on point...friendly, helpful and fast. Thanks guys!
I love this store and staff! They have been helping my daughter and me during our natural hair journey. Because of Velvet, Sharae, and the young lady with the beautiful natural hair, we have a better understanding of the appropriate hair products, and protective styles for our hair. Thank you!
This is my yelp review:I made a purchase online on a Friday. I actually attempted to contact the store TWICE via their email and customer contact forms online to request a modification to my order. No one responded to me and has still yet to do so. I called the actual store and spoke to who handles the online orders. Porsche seemed unable to help me at first because my modification would cause me to need a refund. She later called back and offered a different solution. Which I obliged. However, the order took another week to arrive, which I was charged for priority 2 day shipping, and it what I actually received was not the same value of what I originally ordered. Needless to say, poor customer service and clearly just about the money. Won’t get my coins again! Thanks for nothing Porsche! Happy holidays!
Love The variety! And the staff was Great!!! I believe the person who helped me was Velvet(forgive me if I got the name wrong) she was Amazing!!!