Very family oriented. Sandra was amazing. Shopping around for a bed was becoming overwhelming but Sandra really made it easy and enjoyable.
I was in a bind and needed. Bed delivered the same day. Well Sandra stepped up to the plate and really came through for me. Even had it delivered and setup. Now that’s great customer service and the product was just as advertised. Very happy and if you use them I bet you will too. Thank you so much for being there when I really needed you.
I Wouldn’t buy from anybody else! They were very patient while I made up my mind over several days. She answered all of my questions and gave me helpful advice. Great experience I highly recommend!!!
Who knew there are so many mattress options beyond soft, medium and firm? The owners, Sandra and Salem were tremendously helpful guiding me to the perfect mattress to meet my needs. They were sensitive to my concerns regarding in person shopping during Covid. I genuinely appreciated the disposable sheet provided to test the various mattresses. At no time did I feel pressure. This locally owned business is a gem.
Great service and great mattresses! We went in just to browse and we came out with a new mattress and new pillows. Can’t wait until we get a good night’s sleep! They have the mattress match machine that paired us to our perfect mattress.
They were able to help me find an affordable replacement of my old lift bed that is a perfect size for my condo and very comfortable. They were very knowledgeable and provided excellent service from the time I entered the store through delivery & set up.
Very helpful and not pushy at all and great with kids. Got a dream cloud from here and the process was quick and got the same deal as if we would of gotten it online just without all the shipping and waiting.
Mattress Recliner Fit made purchasing a brand new sleep system a seamless experience. Rather than laying on one of the many mattresses for a few minutes, the knowledgeable staff utilized technology to help determine what type of mattress would be the right fit based off of my sleeping patterns. In addition to helping with the mattress, the staff was able to suggest the appropriate accessories such as sheets and pillows to help make sure you have the best overall sleep experience . For a purchase that is meant to last for several years and for something as important as rest, I felt fully confident that Mattress Recliner Fit are not only the most knowledgeable but the friendliest company out there!
We had such a wonderful experience purchasing a mattress. Everyone was friendly and helpful and never did we once feel pushed or pressured into purchasing. Sandra was extremely patient and knowledgeable. We really enjoyed our time mattress shopping!
My experience was amazing. This small business rates as high as the rate can go!. They negotiated with me and helped me transport it so I could skip the delivery fee. I was only a mile away. Sweet ladies and went above and beyond what I expected. Thank you so much Olivia and Sharonn. Merry Christmas to your family and wish you all so well for a Happier New Year!❤😃👍💚💛🧡❤
Great customer service Sandra was very helpful in selection of massage chair for my wife. Very knowledgeable and helpful with specifications and follow up with details of delivery.
Store is family owned and operated. Sandra and her family were very knowledgeable and helpful. I didnt feel pressured to buy. I was treated so great, I brought my mom back a few days later to buy another mattress.
I went in with zero knowledge in regards to different mattress types and the employees were so helpful. I really learned a lot and got paired with a mattress that feels like it was made for me. Would definitely recommend and will certainly be back if I’m looking to buy something else!
Excellent, personalized experience with owners Sam and Sandra. The interactive showroom was very helpful for my wife and I as we worked to determine which mattress and foundation were optimal for us. We recently had a bad experience with an online ‘bed-in-a-box’ company (amerisleep) where we ultimately returned the mattress. What ‘Mattress fit’ is able to do in their showroom could not be duplicated online, no matter how much research my wife and I did. Thanks again!
Go see mattress recliner fit for all your furniture/mattress needs! Best locally ran business around with knowledgeable and professional employees. Highly recommend! 10/10
I was in a hurry to buy the perfect mattress as I had a week notice of emergency back surgery. I had seen Mattress Recliner several times but never went in, the ENTIRE staff was incredibly resourceful, professional, and didn’t care about my budget, they also went to all extremes to get my mattress delivered in time.I am 5 weeks out of surgery and loving my mattress (don’t think I would have recovered so well without the technology in their mattress and frames) feeling great and still loving my new mattress.There will never be a question as to where I will spend my money in the future, Mattress Recliner has my loyalty from here on out.Thank you all again!
We recently purchased 2 mattresses and box springs from Mattress Fit. Sam provided us excellent customer service and products. Delivery was perfect and so are our new mattresses. I highly recommend this family owned business.
I cannot say enough good things about this store and it’s owners. It’s a family owned, small business that ensures their customers get the best service & pricing, which was exactly my experience. Sandra went above and beyond when I came in inquiring about a massage chair. She explained all the chairs in detail and was extremely friendly all while wearing a mask, lol. She offered me a deal on an Osaki Pro First Class that was a thousand dollars cheaper than anywhere else. Then when the delivery guys didn’t properly deliver my chair (they only partially assembled and said they would come back the next day), Sandra called the owner of the delivery company and got them to come back immediately and finish the job. Also, the massage company sent the wrong color chair and she immediately got that fixed, either exchange for the correct color at no cost to me or receive a $300 refund from the massage chair company (I took the refund). Lastly, she let me know if I had any medical conditions that would benefit from me having a massage chair (which I do), just bring in a note from my doc’s office and she would refund me the sales tax (a savings of $315). Honestly, if it weren’t for this store and Sandra, I would have never been able to get this amazing massage chair. I am beyond happy with this entire experience and absolutely love the product, which came with a very affordable 5 year full warranty! Again, I simply cannot say enough good things. I usually shop online because I thought that’s how to get the best pricing, but this family owned business blew every competitor out of the water, definitely worth checking out, you will not be disappointed!!!
Great experience and service. Highly recommend them!
Went in looking for a full size mattress for our son transitioning from a toddler bed. From the moment we entered the store Sandra was amazing and so helpful! She had so much patients with us and the mattress we purchased is perfect not to mention the fast delivery. I highly recommend Mattress Recliner Fit and Sandra.
I had a great experience at Mattress Recliner Fit! You don’t feel the “salesperson” pressure you would at a big chain mattress store. The bed match system is really cool and innovative. The family is super friendly and the added perks of free items with our mattress purchase didn’t hurt! 😉 Would definitely recommend.
I was dubious of the sleep evaluation until I got my new mattress. It changed everything! No more mornings with a sore back. I get the exact support I need and sleep like a baby. Customer service is fantastic and great prices. Super happy and I highly recommend!
I was sleeping on a mattress that was not the right fit for me. I was constantly having back aches for over two years. I went to mattress recliner fit 1 2 3 and they were able to fit me to the correct mattress. Ever since then, it’s been about two months I have not had any back issues I have been sleeping through the night it was just totally amazing. The staff there is unbelievable they’re so patient they have no problem with having you try mattresses over and over again before you decide on the right one for you. They don’t pressure you into purchasing. Overall it was just a wonderful experience. Oh and I received 2 free pillows along with my purchase. They are so comfortable I went in and had my daughter in law purchase them for her home!
Best customer service! Was greeted with great kindness. Best prices in Jacksonville, my family loves our new mattresses and new recliner. Great variety. Very happy with the products and service, highly recommend.
A well deserved 5 Stars!!! We visited a few other mattress stores to get an idea of what we liked. Once we came here, they won our business hands down. Owned/operated by a very professional and friendly (local) family. They had more variety than any other store along with interesting technology that helps give you an idea of what your body likes and where you should start looking. They spent a significant amount of time explaining every mattress & adjustable base.. allowed us to browse for extended periods of time to make sure we picked the right combination. They offer multiple financing options and made the whole process smooth and enjoyable. I cant wait for delivery!! (White glove service included, btw) Thank you very much
Our experience was great from start to finish! Took a test to find out what type of bed we actually needed and selected the one that best suited us.
This place is great! It was so nice to have their bed match system match me to the mattress Ive needed all along! The business is family owned & operated & all the staff were so friendly. They really care about their customers! Would definitely recommend!
10/10 experience from when I walked in the door until I left! Very kind and helpful family owned and operated staff helped give me the best information for my needs. The bed match system they have is great and I left feeling excited that I’ve finally found a mattress that I love and will last me a very long time! Thank you all so much for your help! I’ll be telling everyone about your fantastic business!
Family owned and quality service was guaranteed and delivered. A knowledgeable and inviting staff that guides the consumer to a confident decision for the best fit. Through their years of experience, with an individualized technical approach, and regardless of your budget you will find a quality mattress to fit your needs. Thank you for a quality sleep experience in store and at home!
I have never had a more pleasant, professional and positive mattress buying experience than my purchase from Mattress Recliner Fit 123! After being assessed on their Mattress Fit system, they were able to match me with the right type of mattress and provided me the time and opportunity to test their mattresses and their adjustable bases from a variety of manufacturers. This is a family owned company that takes pride in meeting my needs without any sales pressure. I highly recommended this company to family and friends.
Amazing store! I’ve never slept better. Don’t hesitate to let them fit you to a mattress using their state of the art BedMatch technology. Staff is very knowledgeable and friendly.
Great experience with a local company. Personalized attention, no pressure. They know their product and what works for each customer. Very happy with our purchase!
Look no further! Mattress Recliner Fit is the best place to purchase your next mattress or recliner. Unbelievable selection and best customer service in Jacksonville. Dont forget to try the massage chair!
Great prices and great customer service! I love the bed match system where it helped me find the mattress for me! I sleep like a baby every night on my new mattress. :)
Great experience. The staff was very helpful in helping us decide on the best mattress to fit our needs. We purchased the Southerland mattress. Very comfortable and a great price.
There’s no other place I’d purchase from. The staff is so knowledgeable and friendly. They helped us find the perfect mattress for both my husband and I. And the kids too! Thank you, MRF123 for being so great!
Service and pricing is the best in Jacksonville. We just purchased our king size mattress and couldt be happier. Will be back to buy queen mattress for our guest room.Thank you guys!
Great place. Cool staff. Fair prices.
Best mattress store in Jacksonville!
My Wife and I have been in the comparison stage of mattress shopping and stopped by this location. We were greeted at the door which was wonderful but took a turn downhill once I laid on a mattress. A salesperson asked if we needed a new mattress, I responded we were just looking, and he then turned into one of the most condescending people I’ve ever met. Just because a customer states they are just looking does not mean you get to treat them any less than a purchasing customer. I had legitimate questions that I was trying to ask but the sales guy kept speaking extremely rude to me as if he was purposely trying to get us to leave because we were not purchasing. We have been comparing premier bedding at several stores and this guy was by far the worst example of what a sales associate should be. I am extremely disappointed and will have to find a different location to finish getting answers to my questions. I am hoping we will be treated differently elsewhere or this company won’t be considered in our shopping whatsoever. Train your salespeople not to judge a book by its cover. If I could leave 0 stars, I would.
Very helpful. Family owned
Just replaced my Sleep Number bed for a Sealy Hybrid from Mattress Recliner Fit 123! So excited for a good night sleep 😴 Can’t thank Salem and Sandra enough!
First night I use it I haven’t slept like that in years
I dont recommend this place at all !!ive had hard time here and no body cared
I purchased same massage chair from different store $1400 less!! I wont recommend this place at al, they make you feel you are getting a deal but their prices are high!!
They overcharged me, ill never come back here
Great person to work with!