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Publix Super Market at The Shoppes of Bartram Park
13820 Old St Augustine Rd, Jacksonville, FL 32258, United States
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Publix Super Market at The Shoppes of Bartram Park
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Da
Review №1

It’s a good Publix. Staff are always very helpful and greet at the door. If an item is priced incorrectly bring it to their attentions and as part of their policy on correct price guarantee they will give one of the items for free and correct the price of the others if buying multiple.Though it’s seldom that happens. And usually happens if there is an item that is on special and was not correctly included in their system.The grocery section is always well stocked and fresh. Always someone around if you have any questions.

Ra
Review №2

This is a fairly new Publix store.The store is well-lit. The aisles are wide. The shelves are fully stocked. The employees are helpful.This is the first Publix I have visited with a self-service aisle. I used it for my purchases and used the Publix app to pay. It worked smoothly and it was fast.There is plenty of parking and this is a well designed, large store. It is an upscale grocery store and likely to be very popular with the breadth of services it offers. A pharmacy, deli, good wine selection, and large selections of meat and baked goods.Publix also provides COVID-19 shots as a public service. This service has allowed residents to obtain these shots from a local neighborhood store and enabled Florida to get many people vaccinated that may have had trouble otherwise.It makes the grocery stores of the past seem as outmoded as the cracker barrel country stores that used to be commonplace.

Ju
Review №3

Its always a pleasure to shop at this Publix. Ive shopped here since its been open .The workers have always been very helpful.

Ge
Review №4

I go here almost everyday. The staff are friendly, the place is clean and well stocked, and the subs are great.

Le
Review №5

I love this Publix, If I ever need help, They will walk me to the item I am looking for.The store is clean and is laid out well.I buy seafood here because it never smells fishy in that department.I drive past 2 Publix stores to use the best store.😀

Jo
Review №6

Visiting from S. Fl. where am a Publix customer. I am impressed with the polite, pleasant interaction of personnel in this store. Will be writing Corporate with kudos.

J
Review №7

Without a doubt, the best varieties of aprons for one. Their sushi has expanded offerings! My personal favorite over all is sushi. Here it is always fresh. Also, you cant beat the $5 sushi on Wednesdays. This Publix crew is the best, bar none.

Je
Review №8

I don’t have much good to say about this Publix. They never seem to have anything in stock. Went there today with something I specifically needed and they were sold out. They also stopped offering rain checks (probably because this location has to write so many of them… they literally never have what you need in stock). They also have a really poor-quality produce section where the bananas are always tiny and green (who wants that?). The bakery overcooks the coconut pastries every time (which makes them inedible). I have ordered a deli sandwich from here on multiple occasions and it was always poor quality. I’ve since started getting my chicken tender subs at a different Publix down the street. I’ve never encountered a helpful staff member at this location, come to think of. It’s almost like they do it on purpose to drive customers away. It’s just a junky Publix whose owners and employees don’t take a lot of pride in stocking their shelves or providing quality products. Overall, I recommend you save yourself the headache of going into this Publix just to be disappointed. There are two other Publix grocery stores that are within a ten minute drive and you would be better served at one of those locations. The new Publix off Race Track Road is significantly better than this store. This store honestly needs to close. They have tarnished my love of Publix grocery stores and they will let you down, too. Trust me on this.

Br
Review №9

Check your receipt!! After month of research and multiple store tests the results are in.Publix here in Florida have been scamming customers for years! Most BOGOS are added back to the bottom. I have also found multiple duplicated. Beware!

Cy
Review №10

Subs were great, no line and fresh items. Rarely see popcorn chicken ready and they had . Great service!

Ra
Review №11

Variety of items, well organized with helpful personnel. Fair prices with a plenty of Caribbean and Hispanic foods to select from.

Le
Review №12

Love everything about Publix, especially the key lime pie which I dont get at home (CT)

Ch
Review №13

Love this Publix! The staff is very helpful and friendly. Food assortment is always on point and the weekly specials are great!Cant go wrong with a pub sub, get the chicken tender sub if you have not had one, if you like it spicy ask for buffalo style and they will check the tenders and toss in buffalo sauce. So good!

Ro
Review №14

Service is great as usual. The employees are always so friendly and professional. No one can beat the service received at Publix. They are the best grocery store there is.

Ma
Review №15

This Publix location is one of the best in the city. Its hard to beat Publix service.

gr
Review №16

The deli hummus and the Ithaca hummus were covered with mold and the deli wrap was rock solid as if they left it out overnight.

ca
Review №17

I have to say that this location has some of most helpfulness employees. The positive energy thats given off is a plus.

Pa
Review №18

I ordered a ice cream cake and sandwiches platters for a birthday party. As always, the food was ready when promised and the order was correct! The ultimate sub platters were fresh and very tasty. The ice cream cake with cream icing is the best in town.

Sh
Review №19

I went to the deli department and ordered the Herbed Tofu wrap, and I was helped by Lindsey. I had the best experience! I always order the tofu wrap, and usually the worker will be very rude about having to go get the “special” ingredients for it. Although the counter was out of the Herbed Tofu, Lindsey went and got a replacement option that was still a plant based option. She was so nice the whole time, and never complained or acted rude towards me about having to do extra work. This was by far the best experience I have ever had at a Publix deli, and I will definitely return in the future! Thank you Lindsey! My wrap was awesome! 😊

Au
Review №20

C’mon, it’s Publix. Wish I aligned with them politically…. Somehow they maintain the pleasurable experience of shopping for groceries..

Da
Review №21

Staff says hello when you walk by and are always ready to go above and beyond to help!

Lo
Review №22

This Publix location is very clean and organized. You rarely have to wait more than 3-5 minutes for checkout and the staff is friendly.

Ca
Review №23

Horrible location. People beg all outside, produce and meat look gross. Staff is great. Place isnt.

kk
Review №24

Only pharmacy I will utilize near me!. Both pharmacists and pharmacy techs knowledgeable in terms of conflict between meds. Saved my life by informing me two of my meds were dangerous to take together. Other than that it is just a typical grocery store!

Ra
Review №25

Great Deli and Produce. Pete in Produce was very helpful.

Sh
Review №26

I just love them. ❤

Sh
Review №27

Friendly staff, clean store, I just feel that the isles are organized confusingly.

El
Review №28

Always good service. But always smell rosted chiken :)

FP
Review №29

I wanted to acknowledge Mrs. Gina - Manager at Publix. She went above and beyond in helping me. For the last 10 years my brother has fed the homeless or people less fortunate at the City Rescue Mission. We gather turkeys every year and feed about 1300-1400 people for Thanksgiving. She helped me get them all together and it was a huge order. I cant thank Mrs. Gina and her staff enough. You will put a smile on many peoples faces. Thank you for your help and compassionJennifer

Jo
Review №30

In and out! Always an open lane, and outstanding service!

Ei
Review №31

Publix is the best grocery store, we all know it. This Publix is one of the best Ive been to. Lots of selection of stuff you need and stuff you want, and stuff you just have to try. Congratulations to all the staff.

Ge
Review №32

Staff here is very welcoming. Very well organized store. Love bakery section. I go here very frequently.

Al
Review №33

This store has a very good level of customer service. Ive noticed that employees are quick to check with me if I appear to be looking for an item..... The staff will check with me to offer their assistance in finding what Im looking for. This is my favorite place to shop for groceries.

Ra
Review №34

Always hard for me to find the sugar substitute. But I am sure that is just me. When I ask they are always polite.

Ri
Review №35

Seemed very clean. The staff was friendly. The store was very nice overall

Mi
Review №36

Best service in town! A great group of friendly people.

An
Review №37

Excellent service,food was fine,a few items could have been better

Ro
Review №38

Really busy place on Saturday. Good deli they fix your food correct

Ni
Review №39

Always a pleasure to shop at my Bartram Publix Super Market. I have never had a bad experience.

Li
Review №40

Love publix, Bealls outlet and Sally

De
Review №41

Very clean, staff always helpful, well laid out and stocked. Love Publix!

Jo
Review №42

Deli worker seemed like he had an attitude when I told him multiple times what I wanted on a sub. He made is completely awful and didn’t put any love into it. Overall tastes awful.

To
Review №43

Clean, helpful staff, stocked well, roomy aisles

Ro
Review №44

Easy parking friendly staff easy to locate products thank you Publix

Ja
Review №45

Love the fresh produce and seafood also to go sandwiches from the deli

Sh
Review №46

I am a fan of Publix, but this location seems to get the short end on produce and other items. Shelves are often not re-stocked or they do not carry the same usual items. I think because they are #1 Newly established and #3 Covid impacts, they just havent had a chance to get to 100%

El
Review №47

The worst fillet mignon I ever bought...Our dinner was ruined,the stuff is not friendly that much....

Pe
Review №48

Store was clean. Staff was friendly and even checked the stock room for items not on the shelf.

Do
Review №49

Super clean, even the restroom. Employees are very friendly and helpful.

Sa
Review №50

This place is grocery store wonderland! It is much larger than other stores, has a wing bar and salad bar!

Sa
Review №51

Always a great place to shop. Shelves are getting stocked back up. Love the deli.

S.
Review №52

Had everything I needed, self checkout made for a fast trip, lots of parking.

Pi
Review №53

Pharmacy treated my mother terribly. She had a prescription to fill, and the pharmacy called her doctor without her knowing, and changed her medication. The pharmist cant decide whats best for a patient.

Su
Review №54

Always clean and great service

Ge
Review №55

Always clean and helpful employees

Jr
Review №56

Clean place to buy groceries

Ki
Review №57

Good stuff in the store plus its very clean.

Th
Review №58

Clean, friendly and all team members are willing to help.

Ma
Review №59

Prices are a little high. Really nice store.

ja
Review №60

Bought a lotto ticket. The glass is up because of Covid 19. The female clerk took the ticket and thumped it under glass making it slide across to me. Instead of politely Sliding ticket under glass. Treated me like i was a animal. I felt disrespected. I called in a complaint on her. Her low self esteem is evident.

ch
Review №61

The team that works at this location are top notch. What I dislike about this publix is the lack of cart returns.

jo
Review №62

PUBLIX was, is and always will be the best supermarket that there is. Great deals, friendly people and incredibly clean.

M
Review №63

Clean store; great customer service.

No
Review №64

Like all other Publix friendly staff and clean stores

Te
Review №65

First time Ive been in this Publix, very nice store, clean, friendly, had everything I needed.

Ll
Review №66

Always clean and friendly

Ka
Review №67

Extremely well organized & clean Publix. Great place to find brands that you can not find at other grocery stores. 👍😁

Ca
Review №68

Very good.

Mi
Review №69

I was able to obtain the items that I needed and Im always please with the way that the employees/staff members at Public address customer questions or concerns. Overall a great customer service experience!

Ma
Review №70

Always a great experience to shop at Publix 1105. Great associates always eager to help in any way. Lisa, my cashier, is such an awesome example of the Publix way.

Bi
Review №71

Well stocked. Clean. Friendly personnel.

Cl
Review №72

Great store. Customer service and cleanliness is fantastic like most publix stores. Love the fact that they are back open till 10pm again. What I really appreciate about this location is that they dont rush you to get out of the store at closing time. They usually will let you spend an extra 10-15 mins. In the store after hours. Unlike Wal-Mart! Only thing that I am on the fence about is the reset that they did, moving the isles around as far as product placement is concerned 😟; throws you off a little bit.

Mi
Review №73

Great staff. Highly recommended

Am
Review №74

Customer service is amazing! Gina, Ainsley, Margaret, Ross is the best service ever! The store is always neat and organized.

Jo
Review №75

Very nice staff

Ma
Review №76

Quick trip...in and out.. pleasure..

ye
Review №77

Always nice and friendly

Jo
Review №78

Beautiful and friendly employees. We discovered the shopper in front of us dropped her debit card, turning it over to the cashier she sent the bagger out to the parking lot, found the lady, and returned her debit card to her! Refreshing to see integrity and American values DO still exist in todays crazy world.

K
Review №79

I love coming back home and visiting my local Publix

Mo
Review №80

Always good!

br
Review №81

My father, who is a Vet and disabled has a terminal illness and Wellcare insurance and which has a contract with Publix to provide medications for Wellcare holders refused to fill his prescriptions. I think Publix shouldnt have signed contracts and then deny service. I have a negative opinion about Publix, who pick and choose who they serve.

ca
Review №82

Always a pleasure shopping there

Jo
Review №83

Great deals very clean store

Re
Review №84

I LOVE PUBLIX. Great place. ALWAYS CLEAN with the best foods.

JC
Review №85

Super clean store. Workers are very nice. Always have what I come to get.

Ya
Review №86

Always has new great products!!

Ju
Review №87

Very clean and well stocked

St
Review №88

10 out of 10 to the amazing artist in the bakery department. From ordering to pick up, the process was a breeze! The cake decorator that did the guitar and music theme needs store recognition!!! Thank you!!!

Ji
Review №89

Great as always

Ed
Review №90

Very clean and extra friendly staff

Ri
Review №91

Publix was a very clean nice to shop and eat the people was clean very nice and business like got bless have nice and safe night peace out

ma
Review №92

Public is limiting paper towels to 1 per person. Im not mad about the limit, I understand. Im mad they you arent putting signs up to warn people. Im sure you have tons of people who grab more than one roll. Then you let them know and put it back on the shelf. How many people are touching the same rolls that keep getting put back on the shelf. If you want to help slow the spread of this virus you gotta prevent stupid simple ways of transmission.pit a sign up so you dont have 100 people touching the same rolls being put back up! Anyways at least its limited so people cant hoard.

Ma
Review №93

The produce manager Scott is always really rude to me when I go in and it makes me not want to shop here anymore. I like this one because it’s nicer than the one by my house but he’s so mean that I don’t want to come in anymore. He also made me cry and he then was saying to calm down and not stress over things I can’t control as if that would make me feel better. The other produce manager is much nicer to me.

Ja
Review №94

Love our local Publix.

Je
Review №95

Publix has the best customer service! I picked up a beautiful cake today to celebrate my mother-in-laws birthday who was flying in from out of town. I was devastated when my two year old accidentally knocked it off the counter minutes after we got home. I called and spoke to Lauren in the bakery. She told me she could have a new one made for me in 30 minutes. She showed so much kindness today and made my day and my mother-in- laws birthday. Thank you so much Lauren for going above and beyond my expectations and creating such a beautiful cake!

Ta
Review №96

Very large very clean store. They had an enormous amount of pre-made meals that are delicious and convenient.

ja
Review №97

Love Publix but, changing the store around during a virus was not smart. Even the app doesnt have a lot of the items locations.

K
Review №98

Just like Publix over the other grocery stores. Better meat, better produce and love Publix brands.

An
Review №99

Great service best Supermarket of all time in Florida that is from best prices best employees and much more. Thank you Publix

An
Review №100

Where shopping is a pleasure rings true here. Always an enjoyable experience shopping here. Friendly and helpful staff, great selection of goods and deals, and a Deli dept that makes the legendary pub subs perfectly to specification (thank you Elaine!). Great location with reasonable parking.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:13820 Old St Augustine Rd, Jacksonville, FL 32258, United States
  • Site:https://publix.com/?utm_medium=organic&utm_source=google&utm_term=google_my_business
  • Phone:+1 904-262-5415
Categories
  • Beer store
  • Bakery
  • Grocery store
  • Butcher shop
  • Deli
  • Wine store
Working hours
  • Monday:7AM–10PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • Takeout:Yes
  • Same-day delivery:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
  • Salad bar:Yes
Amenities
  • Public restroom:Yes
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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