Great selection, clean, well lit and organized. The best produce and meat selection. Much better meat selection then anywhere else. The checkout is quick. Parking lot is clean, but public’s is a bit expensive
Publix is well stocked here, and employees are friendly enough. However staffing needs to be added. Has not been addressed in over a year. If you are at the deli, sub station, or meat cutting station, and you are not the first person, be prepared to wait a minimum of 20-30 minutes for any help.
Rave about the deli: This store is a fine representative of the Publix chain. The associates are friendly and helpful, the store is clean and well stocked, and the deli is super! I went in and got some curry flavored chicken sliced as well as 2 different kinds of sub sandwiches- a hot roast beef &Swiss and an Italian sub they had on sale. Both were built to order and delicious. To quote the terminator, Ill be back!
On my way back from work, so very convenient. Much nicer store and employees than the one more local to my home. Well stocked, lain out, and everything and more than I could ask. My preferred Publix store.
Ive always had good experiences at this Publix. Always nice and clean friendly customer service. Never found out-of-date food being sold here.
I havent been to a Publix I didnt like, but you have to watch the baggers. I think they need more training on how to pack the groceries in a paper bag or plastic. I always organize my stuff so it will be easy, but some people just dont get it.
You might pay a little more for, but the customer service and cleanness of the store is creat. I can always be in and out.Everything is fresh.
I love there garlic pickles man there amazing its pretty good love going here for sandwiches to only thing Im missing is this sweet Asian BBQ that I used to buy I just cant find it anywhere
Publix offers dependable quality, a large variety and selection of food products, cleanliness and organization are mainstays. The staff all seem to be well oriented in presenting with a neat-clean uniform as well as providing genuine helpful service to all shoppers. Publix goes the extra mile in offering work opportunities to all people! Young, old, handicapped, I see people of different nationalities, skin of every color and abilities.The amazing thing is that the employees each and everyone all seem to be on the same page when it comes the customer service.It is hard to find such a large group of seemingly happy, smiling, loyal employees.Sure you will pay a bit more at Publix, but you get it back in quality customer sevice and quality products.You get consistency in the products you buy. Like A+ produce, A+meats, A+ frozen goods, organic and gluten free options. The delis are above all; the fresh ready to eat food selection is enormous! Try a fresh made sub and you will be back again and again. The bakeries are top notch. Yumm... the best marble cake in town!On top of all that... they offer you a full service pharmacy that crosses all divides of ability to pay and will go the extra mile to help those in their communities.If you have a Publix in your neighborhood you are blessed by everything living in the United States has to offer.
Publix is the BEST grocery store in the city, but some of them are kind of lacking and I guess THATS due to POOR MGMT! Everything is so clean and fresh, and the store is always in a neatly kept manner, along with the presentation of the fruit, vegetables, and the meats. They also have beautiful plants at very affordable prices which is why I LOVE shopping at Publix! 👩🏽🎨👍🏽❣
Love Publix! Great subs, frie chicken, great produce, and clean!
I JUST LOVE Publix! Stopped at this location after visiting a friend. Everything was still easy to find. Gorgeous store. Spotless and staff smiles abound. Bravo Publix. You never disappoint.
Great store. Clean, well stocked. Lots of cashiers.
Its awesome! Its Publix. What more is there to say?
Always friendly and helpful to me. I love shopping here!
Clean store friendly staff. The store is well organized the food is fresh and a good variety. You will pay a bit more here than some other stores but what you are paying for is employees that know enough to help you speed up your shopping an environment that makes you feel comfortable better cuts of meat and hard to find spices to round out special recipes.
Nice store. Great people. Very helpful personnel. Good job
I like this publix alot, people are really nice and they give good portions on the food in the deli :)
This is one of the best Publixs in town .The hiring manager needs to have a pat on the back for picking some of the friendliest people ever good job
Customer friendly staff. Good variety and easy access to the store with adequate parking
As always great store and products.This store Is a step above the rest!
Always clean, fresh produce and store is always stocked. The employees are always nice and helpful.
One of the best Publix stores out there,customer service,no wait time to get out,anything u want,right there,u can go anywhere u want,u will get what u pay for!!Thank you Jayne!
I love Publix. You can always get help if you cant find what youre looking for. If they dont have it on the shelf they will go looking for it. They are always friendly and caring. And they have the best chocolate ganache cake this side of the Mississippi!
When you go to this location you feel like youre around people and a place that care about how they conduct themselves. Everything about it is inviting
This store is awesome! Its always clean and inviting.❤ My Publix
They have the best bakery and I love the deli. Very clean.
My Publix is always clean, they have what I need and they follow Covid protocols.
Chic-fil-A and Publix really have the customer service skills right. There is no place else even close. I really love this Publix.
Love this store, but my register tape this week did not give me every B1G1 free price change on every thing like Ritz crackers
They do not have what my publix has, disappointed today.
Easy to get in and out of when youre in a rush.This Publix is very CLEAN. The staff here is very nice and very helpful. Its very easy to find what you need.
Best place to get chicken tenders at deli
Great selection of everyday items and food.
I received my covid19 shot today at the cobblestone location. Scheduling was easy and was free. The only hard part was having to wait there for the 15 minutes. I wouldve rather been able to use that time to do my grocery shopping. Publix where shopping is a pleasure.
It was very clean and they have really good Subs theres this one with big chicken tenders in it oh my God its delicious
Love this Publix! Ive been shopping at this location for 20+ years!
Love the unique product and fruit section. Well stocked and friend serves
Very helpful staff. Place is clean & well-organized.
This store has the most helpful and friendly staff. It is always a pleasant place to shop!
This Publix is always awesome. Friendly employees always willing to help. Order ahead deli items are always ready and waiting when we need them.
Public is always great but a little expensive.
If it cant be found at PUBLIX, then.....I think the prices fit the level of courtesy, prompt check-outs exhibited by ALL PUBLIX staff. Employees work, staff assist.
Now what......mcormick season flavor .....?
You will be able to find what you want and some! Great products a bit pricey sometimes but is worth it 👌
The lady at the sub counter took like 15 minutes to even acknowledge I was there. I had to use a cruch because a strained ankle and just wanted to get home.So polite.
Love Publix wish they would build one in New Jersey!!!!! Always go to Publix when we are in FK.
Publix is our nicest grocery store, but its a little pricey for me to use every day.
Always friendly and well organized. Clean and well-stocked.
What kind of sick person puts cucumber on a philly cheese steak? The kind that work at publix. I feel like they did this intentionally because it was on one half only.My other issue was the coffee creamer I bought was RANCID. The expiration date isnt for a few weeks so this is probably just another case of them mishandling dairy. DisgusTING.
AMAZING LOVE shopping here customer service is great, very friendly and always helpful
This is MY Publix....I love this store and everyone who works here. The pharmacy is great!
This Publix has the best services and the best quality in products as well in food
Nice Publix, very clean with pleasant & polite staff
Enjoy coming here to buy my groceries. The team that works here is always very friendly. I am here a lot due to proximity to my home. It is rare that they run out of what you need.
Publix has the best employees and eats!
Publix best place for fresh fruits, and good prices for prescription drugs.
Publix has been doing a pretty good job of bringing their properties into a standard format. This store is either all the way there or only a quarter of the way there. Hard to say. A few aisles seemed on board with the new format and others not so much. I visited during evening rush so that didnt really help. Ill be back. I look forward to seeing what this unit grows into.
Very great location, great customer service.
It was a bit busy but the customer service was top notch
Nice Publix, very large selection of international foods. Not AS friendly as most other Publix I visit. Thats why I gave it 3 stars. Other than that, its ok.
Always clean and well stocked. Friendly and professional staff.
Good customer service a good place to shop
Always getting GREAT customer service and everyone is always REALLY nice 👌
Went to this Publix this morning I noticed many of the staff not wearing mask properly and allowing unmask customer plot the store particularly and around the Fried Chicken area. I noticed unmask customers sorting through the chicken wearing no mask at all. So I decided against buying chicken and I proceeded to the sushi section and when I asked the attendant to make some trays of nigiri which is basically fish and rice he told me that he could not make that. If I could rate the service of the store less than one I would. Service at the Publix near the beaches its much better.
Always very friendly and very professional. I really take advantage of my time to relax getting a pedicure - my favorite day of the month!
Always great to just run in for a few things
Overall experience is good here. Great selection and customer service, except for the deli where customer service, selection and quality is not impressive since the store remodel. Drastic Noticeable change that I noticed as a customer who was always at that deli, night and day. I use the Pharmacy and it’s pretty good, but also night and day difference from just a couple years ago. I miss the old techs there who were amazingly friendly and knew urgency when it came to it. I never had to beg. Other than that the store is 5star.
Love the produce section and deli. Eveyone is very friendly and helpful
Very clean. Great service. Good selection of meat, bread, wine etc.
Quick stop to cash a winning lottery ticket
It seems to be a difficult challenge every time I go there in order a Reuben. They seem to take over 20 minutes to make a Reuben. And Im not counting about waiting in line. They need to do better
I have to say shopping is always a pleasure at Publix
Just like their motto: it was a pleasure. This is the norm, a clean, well stocked store with friendly people serving our needs.
Always clean employees are nice helpful 👏
I go there for the sandwiches!
Clean store and pleasant shopping experience. Everyone is friendly and helpful. Every Publix I have ever visited is shiny and bright.
So lets talk about the deli...#1 complaint: Always understaffed.This of course leads to longer waits for customers, late pick-up orders, etc.Customers get understandably upset.Meanwhile the overworked deli staff has to deal with these upset customers everyday and they cant do a single thing to fix the problem.If a customer has a bad experience, the employee that has to serve them has a bad experience to. Over, and over, and over again, EVERYDAY!And just judging by the other reviews here this problem has been going on for some time. At what point is the management responsible?Complaint #?: Mistakes happen when ordering online. Deal with it. They especially happen when deli workers are already rushing because they have to do twice the work to make up for the lack of staff. It may not be rocket science but you cant expect perfection or even premier customer service under those circumstance.But hey, maybe management or corporate will read these reviews and do something about. Or maybe they wont! Theyve been content to ignore it for this long, but you know heres 1 Star in the name of hope!
Normally my visit is on point, but today not so much. I couldnt find the Kool-Aid and the young man was looking for old Bay seasoning. Neither one of us could find the items. they were out of my favorite peanut butter cookies which theyre never out of so I was a little bit disappointed on my visit today
Need new deli staff, bad. Should exercise making sure customers get their food and orders in a timely fashion. Shouldnt have folks that cant make subs right the first or second time around. Gotta be on a third already...currently. It takes wayyy to long to get people their food at this location. Its sandwich making...not rocket science. I worked for a subway and got a whole lines worth of people cleared in the hours it takes for yall to get one or even two subs made. Lol. Not commending all subways for it, only speaking on behalf of the location is worked for. Will be definitely checking out which publixs stand out above yall. Cause yall aint/havent been cutting it.
Best In town
Great grocery store
Very clean, nice selection.
Always helpful associates.
The pop corn chicken was fresh and tender nice clean store friendly staff
The BEST Publix in Jacksonville, Florida...Friendly, clean, convenient and ALWAYS fully stocked with anything and everything you need...
I always prefer Publix among grocery stores.
You need to teach the deli staff to be as friendly as the cashiers. You say hello, they say nothing. You say thank you, they either ask the person behind you what they need or just walk away. They act completely miserable all the time. Horrible service.
No matter which department youre seen in, always great service. Its something to be said that a kind word and a smile go a long way, even when theyre expressed from behind a mask. Especially during these stressful times. This store has not failed to offer both. Thank you to all that work here.
Nice store!
Always good customer service
My food was hot and fresh
As with all Publix, the prices are a wee bit higher but the variety is awesome. Staff are all smiles and helpful. Store is very clean.
Very clean, well-arranged store. Very quick lines, and the cashiers were friendly and efficient.
Is Publix are all awesome
All the publix are great
Pharmacy constantly changing staff.And not asking DOB from ordering physician, or asking if substitute is ok (name brand vs. generic )“One way “ signs for isles not placed .Several stands of items block the main areas, making it difficult to social distance .Convenient local store, but probably not worth it
Good food and friendly staffs.