Sold me a busted vape. They didn’t mention you had to try it prior to leaving or you couldn’t trade it out if it had an issue. So that’s bogus and i never come here and won’t ever go there again.

What a diamond in the rough!! Sin City was well organized and very clean. The staff was extremely helpful and possessed a wealth of knowledge. And above all, they were wonderfully patient while I explored the different choices. I will definitely be going back.Word to the wise. Sin City is currently inaccessible from Park St. due to construction of paved street in front of store. I had to park on Oak St. Not bad, just confusing when youre driving in circles listening to map tell you that you have arrived and cant. see it any where. Lol.

Amazing selection of products! As soon as you walk in you’re greeted and helped if you need it. Chandler was super knowledgeable and helped me figure out the best product for my budget and needs. I personally got some CBD gummies to help me sleep. There’s products for first time buyers (me) and for the people who know a lot more. Will definitely come back again!

Kyle is always so polite, sharing his knowlwdge on products.....A++++++

I came in looking for a loose tobacco vape, Chandler was amazing. He patiently walked me through the different choices, pros and cons, and all accessories. I am always ALWAYS impressed by the service at Sin City, its been my favorite smoke shop for years. Thanks, Chandler for putting up with me

Most shops are at least willing to work with you and THEIR products. On completely separate occasions now I’ve had little to none assistance upon purchasing vapes from this shop. The power button on one jammed not even 3 days after purchasing and I was instructed to maybe file a warranty with a receipt (that was not given to me). EVERY buisness, no matter what is being handled has a damaged goods inventory. ANY other shop would have atleast offered a replacement. Especially considering the short amount of time the item was in my possession. Don’t let me forget to mention I came across overpriced items I have found at half price in multiple other smoke shops. Don’t waste your time or money.

Cool place, knowledgeable staff, nice interior, with a great selection of water pipes, bubblers, and smoking extras. Vapes, hookah, and tobacco. And remember if u liked my post and or found it helpful, click the like button.

The best place in town for hookahs and smoking supplies.

Very nice guys in there.Always smiling!!!

Cool guy works there, always fun to talk to.A variety of items. However, I wish they offered more kratom blends.

This place sells counterfeit products. Bought a sharp stone grinder for a friend and he ended up showing me that it was a fake. They also charged about 10$ more than the actual real product. Staff was super unwilling to even say a word or act like they enjoyed their Job. Much better places in this area. Stay away.

Great customer service. Very knowledgeable about Hookahs and anything related to it.

Guy with the long blonde hair is awesome and always in a great mood. Older gentleman with short dark hair is always stand offish and acts like he hates his job/the world. Makes me not wanna shop there when I feel like i’m being rushed out. Definitely recommend this place when the long haired guy is working though.

Great selection for the occasional cigar smoker.

I saw a chilie pepper pipe! They have everything!

Friendly staff and lots of products to choose from

Very convenient location for where I live and decent products (but priced higher than most other places I go). However, staff are very unknowledgeable and unwilling to help. I’ve been here several times and am made to feel like an inconvenience.

Good location and good stuff. But the female is rude if she dont like people then she needs to get another job. Other than that they have great stuff

Nice some shop with a variety of products. I always find something I want here.

Very bad experience here..... the staff there was very rude and NOT helpful.... when asked a question i got short answer and didnt even answer my question. I have tried some of their Electronic cigarette products and very dissatisfied with them... all the liquids taste bitter and the batteries burnout a lot quicker than they say they do.... they also have a lot of outdated devices which probably relates with the poor quality... and dont even think about returning anything, took me half an hour and I still walked out without my money returned. One specific liquid, ( King something...) cant remember the manufacture name, has been reported having toxic chemicals and made me nauseous .... overall it was not pleasant going there. Bad atmosphere. Rude employees. Will not be returning there EVER!!!

My favorite smoke shop. Nice selection of products to suit every possible need. Reasonable prices. Knowledgeable staff.

Price of kratom is to high....and they have a pre package company...the quality isnt that great and they out fancy names on it to influence your buying decision

Walked in there for some Ultimate Gold and the guy behind the counter was pretty dope, he was older and very informative and spoke about reviews and how everyones always trying to get over on the system by using your words against you. Im sure he remembers me im the fully sleeved white dude that came in and bought Ultimate Gold and a 6panel drug test. And whoevers wondering The Ultimate Gold Detox worked PERFECTLY just follow.directions to a T!

I had a positive experience here. I went to get incense sticks and was surprised with the variety that hey had.....not everything I was looking for but they had most of what I was needing. I love the Satya/Sugandlahaya incense sticks from India as theyre the best quality and scent IMO. I got what I needed and the guy working was friendly and chatty. Great experience and didnt cost as much as Id expected.

Great staff, products & price point! Would definitely go back!

Great variety, helpful staff and will order things for you if your new to the area!

Great selection, moderate pricing, not always the most friendly staff though.

Great selection prices are kind of high but service is great and will return there again.

If youre a hookah smoker, this is about the best place in the Riverside area. We are in here weekly, staff is kind and knowledgeable.

Super clean, good prices, and super close to my house, whats not to love

Eh...I generally get treated like Im a drag because Im causing them to help someone. If youre not careful, these death hippies will definitely bring your mood down a notch. Melancholy Madness is what the place should be called.

Jake is a great associate that helped me several times find the right accessories to my smoke.Great place to go if you know.

Had a great selection and friendly staff. A small bit higher in prices than other stores but still a great location.

Wide variety of diverse quality products. Affordable prices, OUTSTANDING customer service!!

This place is weird and has odd rules about payment. They wouldnt let me use my Visa gift card which isnt that big of a deal but i didnt have any other cash on me so that was annoying. Other than that the workers dont seem to enjoy their job

Nice shop, excellent products. The best selections in incense.

Very pleasant trip. Store was very clean

Great customer service went inside to purchase a vape and the lady at the counter was very helpful 10/10 I will return to the store to purchase from them again

This place rocks.And the hours, its the best

Best place to buy shisha in jax. Always fresher than the competitors.

Helpful.

So I work at in Riverside, and live in the new apartments here. I am a grandmother, and a vaper. When i moved to The Brooklyn, I needed to find a new Vape supply store, so I came here and New Leaf, i had a pretty negative experience with New leaf, and THOUGHT at least the staff here was better. Surprise, i would not recommend this store to anyone. I needed a new battery for my vapor pen, i purchased one on Saturday, i get home, and go to click the button, and it only flashes white. SO i attempt to charge it, all lights on every charger i have would go off as soon as the battery was put on. I took it to my old vapor shop, just to make certain i wasnt missing anything and it did the same for them 29.99. SO i go back to the store, with my receipt and the product, still in its box, unused and undamaged, and the owner refuses to give me a refund, or even a store credit, He offers me a credit for another battery. WELL, there was only ONE battery in that store that fit my tank, in the price range i wanted to pay, AND i bought it, and it was no good. The other batteries were either too big or too small for my nautilus mini. NOT acceptable. Store credit, i could have dealt with, i will never step foot in this store again, and will make sure everyone in this area are aware.

Knowledgeable and nice staff and has all my hookah supplies!

AMAZING PRICES ON KRATOM!!! Plus they got rid their old staff, wasnt impressed before but now I am...

Helpful and polite staff...makes this place an obvious choice.

If I could I would give NO STARS. Owner and and staff are NOT knowledgeable with their products but will try to sell you anyway with false information to get a sale. Disrespectful business practices, they are just as greedy and deceitful like a politician. Prices here are also way too inflated and they wont work with you. Other headshops I go to work with you, never against you. PLEASE SUPPORT OTHER SMALL BUSINESSES THAT KEEP IT REAL. Respect over money.

Staff are very nice they have a lot of accessory & variety great place

I bite into tje burger and my mouth filled with juices that made leak 😎

Great staff, wide variety, and comparable pricing.

#1 place in Jacksonville to buy tobacco. Friendly staff and great prices!

Driving around to find parking only to have door locked during hours of being Open. Not the first time either. Appointment only at this point.

Every time I try to give this place another chance, it gets worse. After comparing their prices to other shops I realized they overcharge for almost everything. They wont be getting anymore chances from me.

Nice people and great selection.

Little pricey, but they have everything

The girl at the counter was incredibly rude and looked like she would rather put a fork in her eye than help you with your purchase. Worst customer service Ive ever had at a smoke shop.

Great Prices.. And Service

Sold me a fake vape tank and refused to take it back. Stay away at all costs.

Pretty nice shop and good selection.

Great prices and lovely pieces.

They have the greatest service in town

Cool spot good prices

Great cigar selection

They can always answer my questions, and I always like the products I end up with.

4/4 times this guy has been in a bad mood and angry at the world with horrible horrible customer service.

Lots to choose from, very helpful

This place has everything you need!

I was charged 20 more than sticker price..

Nice knowledgeable staff

Great

Not the greatest selection

Best employees and atmosphere

Great store

Great employees

Helpful staff

Love the selection

Overpriced

One of the best

Hookah stuffs!!

Pretty expensive

Friendly folks...