I was shopping for my wife who is hospitalized and I knew I could benefit from professional help and if by magic a lovely, knowledgeable and very friendly young lady walked up and asked me if she could help......LOL π Heck Yes!With my wife on the telephone Taylor displayed all the clothing requirements we had, (shoe shopping by telephone is not for the feint or heart), so I was taken to the precise location in the store for every item which Tsylor then held out multiple colours of every item in my wifes size. Everything was photographed and texted to my wife. Realizing I was on a limited income Taylor maximized fulfilling our needs from the Clearance Dept where items are as much as 70% off.Bottom line my wife was given the opportunity and time to see every item, change her mind, and make sure what I was buying was precisely what she needed.At the checkout the manager gave us a very much welcomed additional discount and made sure I was aware that if any item didnt work for my wife I could return it without any issues.Duluth Trading Company offers some of the finest clothing available at a price point that offers exceptional value. As I type this I an wearing two pieces of Duluth Trading Company clothing that I purchased at least three decades ago. We take proper care of our clothing and consequently I can say my wife and I still have and regularly wear every item and we have Never Ever Worn Out a single item we have purchased from Duluth Trading Company in over three decades.ALWAYS OUR 1ST CHOICE FOR APPAREL AND MORE.SEVEN STAR π ππππππRATED IN OUR MIND.Best Value In Clothing.PERIOD
Tons of workers and I didnt feel unattended or approached right away...good knowledge of product. The young lady that helped was the best. She said she was a welder and knew about H.R. (heat resistant) pants and what pants had knee inserts. Employee 5 stars.
They have non standard sizes on the shelf I wear a 32 36 and there are many varieties to choose from. I suggest the fire hose jean style. They are semi elastic around the waist and a comfort to wear.
Nice store. Needs restocking. Half of what I wanted was out of my size. Found a couple things, nice quality.
I like their selection of clothes and underwears. Its a bit on the pricey side. Seems like they have lots of good sales. The staff was warm and friendly. One thing I thought was unique is the lounge they had in the back of the store where you could sit and have a free coffee while Im waiting for my wife to finish up.
Iβm so thankful for the nice blond lady who helped me yesterday in the Anchorage store. Nothing ever fits when I order online and returning items means taking time off work to get to the post office in Kotzebue. My time is precious when I fly down to Anchorage so having her help me find what I needed was greatly appreciated. She knew that store like the back of her hand and was able to keep a nice pile of insulated pants ready for me to try on. All I had to do was stay in the dressing room and figure out what fit correctly β instead of getting dressed and coming out to walk aimlessly around the store in search of another pair. I donβt care how much anything costs because the clothing at Duluth is top notch and is an investment - the insulated pants I was wearing have held up for three years and I wanted a pair just like them but the nice blond lady knew they had been discontinued. Too bad the other stores donβt take care of their customers like the nice blond lady. Good luck finding someone to assist you at REI or Cabellas. Thanks Duluth β and thanks mostly to the nice blond lady β¦..there arenβt many sales people out there who actually take pride in their job and enjoy helping others- you are appreciated!
They didnt have what I wanted, but the customer service was great.The two ladys at the desk ordered it right up.
I LOVE this store! The clothes are just my style.
Bit pricier than other clothing stores, but I can tell you from experience, youre actually buying better quality. Old Navy jeans tear through on me within a month. Ive been wearing my first pair of Duluth jeans for six and they still look brand new.
I love Duluth quality, but this location in Anchorage has been a disappointment. They seem to always be thin on inventory. In between seasons maybe? Slim selection, especially in the Alaska Hard Gear section.
Great storen just missing alot of sizes in certain areas. Such as hoodies
Great store, great clothing but dang its expensive.
Drove over an hour because they said they carried big and tall. If your over a 2x tall donβt bother coming and order online. Iβll be sticking with Carhartt and Dxl..
They employees were very polite and helpful
Great place to get clothes. I wear their skorts all year round.
Love the store. Customer service and products are great! Wish theyd opens store in Fairbanks.
My husband loves the firehose pants and quality in this store. Things are seasonal so stock up on fannels in the fall!
The staff there was very helpful. Quality merchandise!
Clean and organized. Super clean restrooms. Excellent quality to their products. Customer service is really lacking though. We walked in and shopped for 30 minutes and were never once greeted.
All in all, an irritating, time consuming, unfruitful experience at this store. Ordered online and selected items that were available in the store. The cute confirmation message said it would be ready the same day and that I couldnt change my order because the staff fulfill orders so quickly. Hours later I stopped by and they hadnt started picking the order. By the time they had, half the order wasnt available, and they cancel it. That places the burden to back online and order again - by the time I did, half the items were no longer available elsewhere. These were all clearance items. The online part seems to work and the online staff were helpful - raises the question why have a local store. Despite this experience, still gave them two stars for the overall quality of the merch and the fact the store is usually a good place to visit.
The staff members here are very rude and want to humiliate customers. There were a box of masks out to take. I grabbed one for my grandmother who doesnβt carry masks on her. I didnβt want her to get exposed to COVID. The manager was very rude and said in a condescending tone of voice those are only for paying customers. Take it now because it has already been touched by your dirty hands. Donβt leave masks out for the public to grab if theyβre only for a certain audience. Also how do you know what a paying customer looks like? My grandmother was going to buy an expensive jacket here. After We were treated rudely though, we just left. This place is disguising and I would never buy anything from this place because of how the manager treated us.
Multi million dollar company and they cannot look up your purchase with the credit card you used. So if you lose your receipt and the price of the item you bought is say $20 less they give you the value that they currently show. They staff wouldnβt even attempt to look up the price from one week ago.
Love the Noga pants and No Yank Tanks!
The customer service at this Duluth pretty much sucks.
Super friendly service clean and well stocked. Excellent customer service
Great atmosphere, great clothes and accessories.
Wonderful shopping atmosphere, slightly pricey but products offered are well worth the cost. Very awesome employees with great attitudes toward customers.
Excellent customer service and care!! I called this evening and spoke to Nancy to ask if they had a certain size of Flex Bib overalls. Nancy took the time to go and look to see if they carried the size I was looking for and when she even asked if there was anything else she could help me with. Thank you Nancy for excellent customer service, kindness and for not making me feel like I was not a nuisance or interrupting you.
They have shirts for tall people.not very many places carry for the tall.thanks and the staff is great.
Excellent customer service by the entire staff an excellent selection of durable clothing foot gear and jackets and other items it was a great opportunity we had there and I will be back this is take my store
Durable clothes at a fair price. If you shop clearance items, you can get clothes as cheap as at Walmart but of so much higher quality.
Great customer service.
This place literally breaks their own rules. Not ever shopping from here again.
Not as busy as I thought but just died down a few mind before I got there. Lots of sales going on right now.
Absolutely the best rain gear (Alaskan) that I have ever owned hands down! From hunts here in back country Alaska to a several week metal detecting trip to British farms where it rained every day, the Alaskan rain gear never failed. I used the pants and jacket every day in the mud and dirt and stayed dry. They are also very easy to clean up. Highly recommend!
Too expensive for me!
Love this place, but employees dont seem to know whats on sale and whats not.
Amazing staff. Walked in and saw a friendly face, with many helpful staff. The store was very nice and clean, but I feel the staff really set a great positive environment. Seeing them work so well, smiling and laughing with one another, as well as with the customers definitely made my day.Also, the Puffin Hooded Jacket is an amazing product which I thought is well worth the money. Definitely coming back.
Duluth trading company is always a great shopping experience. Employees are friendly and helpful. The selection of gear for the more rugged types is excellent.
Love just about all there stuff.
I love Duluth Trading Company. Super heavy-duty clothing and outdoor wear, suited for the Alaskan Lifestyle. Theres several places/stores that promise quality outdoors clothing, but Duluth is the only one who really delivers on that promise. You definitely get what you pay for with these folks. I highly recommend this place.
Duluth is a pretty good place to shop. Kinda spendy but the quality of clothes is worth it. Awesome selection of sizes for real people. Womens goes up to 3XPlus size. Pretty sure youve seen the commercials for the mens.
The woman at the womens clothing department clothing area was incredibly helpful. Hardly ever see that level of service anymore anywhere. Everyone friendly. The clothing seems to be great quality, beautiful colors.
Big store for a handful of goods. Does it really need a full wall display for three styles of panties? Id have to say no.That said I do like the clothing. The quality is good and even the underwear I bought from the wall display are now some of my favorites.
Awesome store! Well kept and clean, staff are super friendly and the products are plentiful! Prices are good, and the selection is nice. Would shop here again.
Update: Ive been wearing these new pants made out of a fire hose type materials and I love them. A ultra lightweight feel and Im able to move in ways other pants wouldnt allow without ripping the crotch out. My other pants I owned previously have a nice spot on a hanger in my closet.Interesting story. I was approached by a random larger man like myself and he asked me if I had been wearing Carharts all my life which I have been. He asked me to give Duluth trading a try and if I didnt like it I could simply return it. So I went to the location on old Seward and was amazed by the overall selection of quality products. Met by a very nice person at the door and helped by a professional acting employee for fitting. I fell in love with the pants I bought for work and now have something that moves with me instead of against me as I move. Im definitely a believer in the company who actually makes clothes to fit us naturally bigger men or women. Prices are comparable to the other type of work wear Id buy so my budget is the same as before.
The store was in immaculate condition and the staff was very polite and very helpful. Prices are high, but that is too be expected. I just couldnt justify spending that much money on a tool backpack for work that has no hard sided pockets and no hard lined bottom. The Klein backpack is $40 less and Ive got 2 of them because their durability is great. I was disappointed to see that Duluth is counting on you spending extra money just for their name. Quality is important too guys
Surprisingly limited selection in sizes as well as variety. Plus, I always thought that Duluth Trading Company was made in America? Apparently not. Most of the items here were made in Asia, which I dont necessarily mind but I went there specifically to buy some made in the USA clothing. The womens selection in the work clothes is pretty slim. Staff are helpful, but they are limited by the lack of sizes and selection.
Duluth located here about 2 years ago, and I have been buying clothes here for about 5 months. And I would have to say that their clothes are an excellent value for the quality you receive. They beat out any patagonia or rei thing you get of comparable value. Their stuff is built tough and rugged for whatever task you may have for about 1/2 the price of major competitors. I am a very satisfied customer who will be returning often
Im a big guy. This store is made for men like me. Perfect selection. I only wear Buck Naked and love the firehose selection. They have styles for all fields of work, comfort and play!
Duluth Trading is one of my favorite places to shop and the quality of their items is superior to most other places Ive shopped. The Firehose Flex pants have become the replacements to the Dockers dress pants that had been a staple for 30 years for me. They fit better and wear like iron.
I love this store. Customer service is ALWAYS impeccable. The quality of the products are second to none. Comfortable and clean store. Punctual in opening doors. I have purchased SEVERAL things from the store and I always come back for more.
Just a fantastic store! I wish the prices were lower or they had more sales. The support staff is just amazing and wonderfully helpful.
I really love their clothes and sitting area. If you need clothes for taller men, they have that also. Theyre also really durable in the wash. The only thing is their shirts run a but bigger than normal, but they have a lot of sizing options.
Its very clean, nice music, employees Were pleasant and helpful. All of the items were of a really nice quality but everything, even sale items were ridiculously expensive. There were several items I would have bought but not at that price point
Outstanding customer service as always, with quality built-to-last products.
Its a Duluth store ! Nice to see stuff in person vs the catalog.
Prices are way to high
Great service! Great selection. Items are on the pricey side but I find good sales and the clothing wears well through my rugged lifestyle. I like the fact that they include sizing for thick girls like me and I find the sizing to be right on.
Great products.
Great pants. A little expensive, but so worth the price. Great staff, very helpful and professional.
Their products were pricey but some of their products had an additional clearance sale. I am happy with the Sweater that I purchased. Customer service agents were very attentive and helped my throughout my stay.
Remember the no bull guarantee
When you see a line starts here sign, youd better be exactly in that spot or youll be quickly corrected! Good quality clothing tho.
Quality clothing at a higher price (get what you pay for) I vouch for these clothes. Anyway the location is quite humorous though. Directly adjacent is a goodwill. I love the family friendly and 2a+ atmosphere. Keep it up Duluth.
Their clothing looks like it has some good quality to it. Didnβt buy anything.....seems a touch pricy. Iβm sure I will eventually though, and will update my review. They have quite a bit of gimmicky knick knack stuff also. Some of it looks useful though.
Their products are by no means cheap, but they are very good quality. It is a nice store and the service was good. I was helped by two different individuals and both were helpful.
Denim is durable. Flexhosepants are pretty great. The free-swinging flannels are great too. My issue is that theyre working man clothes with designer prices. Cmon, all the stuff is made overseas. I can see $80 for pants made in USA.*UPDATE - the zipper broke on the jeans I bought here. However, the store replaced them easily and quickly.Still, I like the concept of the clothing, the prices and apparently the quality kind of suck.
Great customer service. Greeter at the door notified us of a big sale as soon as we came in the door. Nearly every one of the staff that saw us either greeted us or at the very least smiled and nodded.
Visited here today prior to their grand opening. Wow!!! Every retail store should take notes. Super friendly staff immediately upon entering the door. Spent about 45 minutes walking around and we were constantly approached asking if we had any questions or needed help (in a good way, not pushy or annoying). They have a lounge area with free coffee, free bottled water, couch, tv, and computers to browse on. I am serious. Sweet!We were informed they also have the only Duluth Trading clearance section in the United States. They just opened and the clearance room was packed full of all kinds of good stuff. All of their gear and apparel is really high quality and really reasonably priced. If you have never owned anything from Duluth, you are missing out. Their clothes are indestructible and comfortable.If that wasnt enough, we checked out with just a dog toy (coming back for the grand opening) and the cashier applied a $10 coupon to our total, just because. Thanks! Also, check the bottom of your receipt. They have a 1 year return policy.Super pumped to have a Duluth Trading in Anchorage AND it is done right. No longer have to wait for the long shipping times to Alaska. Bravo guys!
Love this store, their clothes and products are up to the abuse I put them through!
No shopping carts. I use a cane and cant carry items. Store not handicapped friendly. A nice clerk carried my purchase out to my car.
Always have what we are looking for.
Very nice store. Great selection of clothing and many other items. Spendy but good.
The store has sale prices on pants and when you get to the register they wont honor the price and they havent taken the signs down. Wont be shopping here anymore
Something for everyone. Flannel lined jeans. Cool presents. Even something for the dog. Found electricians gloves for that lineman in the family.
Very nice location with very nice product. Employees make it even better.
Great stuff, little expensive, but the quality is what your paying for.
Somehow a large person is suppose to feel welcome here when the instore size on pants stops at 48. Considering the prices here I dont want to order online and pick up at the store hoping the pants fit. Big pass from me here.
Friendly people. Good variety of goods. Great rest area with coffee and teas.
Gotta love when my hometown store makes it up here. Best no questions asked warranty out there. A little on the pricey side but excellent quality.
Staff has been more than helpful and keep the place well stocked. Great quality clothes, but you gotta be willing to spend the extra money
Big fan of Duluth for several years now and couldnt be more excited to see a brick and mortar storefront right here in Anchorage! Great selection of what their catalog and online store covers. They have a great lounge area for you to sit down, relax and grab a cup of coffee - Ron Swanson would be proud.Lots of staff on hand for any questions as well as a clearance room. And dont worry - there are sales and deals to be had even on day one.If you are new to Duluth - they make solid, easy fitting, long lasting clothes that you will get maximum mileage out of. And their Buck Naked underwear and Ballroom jeans are stuff of legends. Legends.
I could spend so much money here. Everything is extremely high quality.
Frist time in store. Staff was very how helpful.Seems overpriced. May go back after Christmas and check out sales.
The firehose flex pants are a dream come true for big men. I hate pants that always squeeze my wedding tackle, these pants do not. They flex and expand when you move. I will never wear any other pants but these ever.
Clean helpful staff it would be nice if the Alaska line had some womans stuff. Especially the union suit. It also would be nice to see more color in the plus sizes. There is lots of black, white and grey.
It was fine. Hopefully it survives the economic slow confditions currently in the state.We really need quality and great value, economically sensible places to shop.It was alright.
Was in Anch on business and stopped in...store was great and the staff were so helpful. Great quality product as well. Totally recommend.
Their boxers advertised on TV are pricey. So it was fun to actually be able to visit a brick and mortar DTC. I scooped up some wonderful bargains that I wouldve missed online.
I love this place! Their clothes are so comfortable and durable! They are a bit pricey, but good clothes are worth the price!
Nice selection of quality clothes but most are out of my price range.
Way better than shopping online! I love my new firehose ultimate work pants. The staff was super helpful, willing to chat and have a good amount of product knowledge.
We purchased a pair of gloves on clearance. Upon returning home we discovered that we were charged full price for the gloves and not the clearance price.We returned to the store 2 days later and they would not honor the clearance price as there were no more gloves like them.They did, however, allow us to return the gloves, which we did.The sales rep was TC8945.