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LUSH
10300 Southside Blvd, Jacksonville, FL 32256, United States
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LUSH
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Sa
Review №1

Always the staff are very nice and super helpful all the time and they help me pick out what is best for my skin/hair type. All the products in store all smell so good and work miracles. I really miss the brazed honey face mask and wish they brought it back.

Je
Review №2

Knowledge, helpful, and friendly staff. Gorgoues layout and outstanding products. Highly recommend checking it out

Je
Review №3

Back to touching things! So happy and love my lemon oil shower bar

Mo
Review №4

Giving this 1 star because I was told to leave because I didn’t wear a mask. They offered one to me but I refused it. Meanwhile people pulling their masks down to smells products. So what exactly is the point Lush? You lost business. My friend and I walked across the street to L’Occitane and got our smelly goods. I’d rather pay extra for a store that appreciates my business. 👎

An
Review №5

Our favorite soap store. It’s a treat to use these amazing soaps.

To
Review №6

We love lushStill have to wear masks or I would give it higher stars

Ca
Review №7

All natural hair and body products. Especially love their hair bars and conditioners. . Affordable prices for quality products...

Th
Review №8

A company that bars people from entering who can not wear a mask due to a medical exemption is discriminating. The manager claimed they would serve you from inside while you waited outside. However, my daughter was not given that option. Besides the fact that cloth masks and surgical masks are not designed to stop a virus, this is a clear violation of their policy as well as a what appeared to simply be an exercise in rudeness. Brick and mortar stores will be out of business soon if people find that ordering from an online retailer is more convenient. Shame on Lush for being both a retailer that discriminates as well as a retailer that relies on inaccurate information when it comes to the science of PPE, which I have decades of experience wearing.

Sh
Review №9

Everyone was pleasant.

Mi
Review №10

Please get you some bath bombs here. Youll never be the same. Theyre wonderful❤

Lo
Review №11

I love going to Lush! It smells so good, right off the bat. I always wanna try something new and buy something as often as I can. The employees are usually very helpful and the shampoo is perfect.

Li
Review №12

Wow just love Lush! To avoid the use of packaging and to support this outstanding vegetarian no animal testing company, our household has switched entirely to as many Lush products as possible. Naked Shower gel is our shower companion of choice. The naked shampoo is amazing! Lathers really nicely. Everything smells incredible. I am consistently amazed by the wealth of knowledge and information every single Lush associate provides when we visit. Wish I could give 10 stars!

Is
Review №13

The pace is fun and smell so good! But its over my budget. Very friendly staff.

tw
Review №14

Lush, lush, lush...one of my all time favorite health brands of all time. Everything is natural and helps your skin to feel amazing. The workers are always super nice and can help you find whatever it is that you may be looking for.

Se
Review №15

I live for this place!!!❤❤❤

Da
Review №16

Love the products especially the bath bombs and bubble bars. Prices are a bit high but most bubble bars can be cut into 6-9 pieces so you dont waste an entire bar on one bath.

Sh
Review №17

This is a great LUSH location and actually the first LUSH store I ever visited but I can say that once I walked into this location I was hooked. The smell of a LUSH store is something you just have to experience, if you are looking for a good bath bomb to get you started I would recommend the butter ball. It has a light scent and its very moisturizing.

Je
Review №18

Walked in and was greated by a friendly employee! She was very knowledgeable about the products and was able to show me what I was looking for. She demonstrated one of the new products for me as well as personalized my sample based on my interests. Store was clean and organized. Great experience, cant wait to go back.

Br
Review №19

I’m a believer!!! Just tried my first Lush product. I used the henna, amazing. Also the charity pot lotion, rehab shampoo & conditioner, and leave in. All great products. The employees are very friendly and helpful

As
Review №20

Editing my 5 star review to reflect that while Lush is Wonderful, this store is NOT honoring Medical Exemptions, which is illegal and UnConsititional. October 2020Natural, organic, responsibly sourced bath goods that are Adorable, smell good, and WORK! + good Customer Service in this store And AMAZING Corporate Customer Service! A- mazing!

Sh
Review №21

The staff was absolutely amazing. They were super helpful and kind.

Ka
Review №22

I love LUSH in general, but the people that work at this LUSH always make me feel so welcome! They are ready to follow you around, answer all of your questions, and try products on you. They are so educated on LUSH on the products that LUSH offers and on the (inter)national activities that LUSH is doing to better the world. Love this place!

Em
Review №23

The employees are so sweet and kind! I left with awesome products.

Ci
Review №24

This shampoo and conditioner is great! I using the honey shampoo, and the hair treatment once a week. My hair is coming back to life again. All natural, love it! The girls at the avenues was very helpful!

Sa
Review №25

Stopped in today for my first ever visit. Ive always thought that lush was just an overpriced store for bath bombs lol. I didnt realize all that they had there. Nicole was super sweet and helpful in finding me products that would help out with my skin problems. Ive tried every chemical product under the sun and none have worked. If all goes well with what Ive purchased, I will definitely be back!

an
Review №26

I absolutely love this brand/company. I have tried other organic products without being able to see any real results but everything I have used at lush is amazing. Also all the girls who work at the store love their products and believe in them so much that they give the best customer service.

Ke
Review №27

The girls that work here are so outgoing and very sweet! They always help me pick out the best products for a skincare routine. I love this location ❤️

Mi
Review №28

The food was fresh and good. The prices are way too high for the amount of food that you get and the amount is very low and small amounts. The sitting area is very dirty but the help is nice. The samples are good and the icecream is yummy.How you can get 5 STARS NEXT TIMEBETTER SERVICEBIGGER THAN A KIDS SIZE SERVINGS OF ICECREAM WHEN YOU HAVE OPENLY ORDERED THE REGULAR SIZE CONEGET RID OF THE DIRTY SITTING AREAMOST IMPORTANTLY MAKE PEOPLE FEEL THAT THEY ARE WELCOME. MOST IMPORTANTLY HAVE THE PERSON WHO IS SERVING YOU WEAR CLEAN GLOVES AND HAIR NETTING. DO ALL OF THESE THINGS AND YOU WILL SEE A MORE POSITIVE OUTCOME PLUS INCREASING INTEREST FROM MORE CUSTOMERS.

Ka
Review №29

Went to pick up my mom a bath bomb just because. Was immediately asked if I needed help which was nice. The saleslady was helpful, and I told her I was ready to check out as I walked to the register. Another customer needed help so she helped him which I had no problem with. I waited my time by smelling some soaps near the cash register. All of a sudden the worker and other customer come up to the front. She was aware I was waiting to check out yet she checked this guy out instead? What kind of horrible customer service is that? It was so rude. I didnt say anything, but I just laid my bathbomb I was waiting to buy down and left the store. Really disappointed that I was ignored in favor of a different customer.

Be
Review №30

Love the store very unique and the products are awesome tried one of the charity pot hand cream my hands felt great very moisturize wish I had purchase more staff was great !

in
Review №31

A very nice LUSH location. the employees never fail to greet me at the door and offer help or demos whenever necessary.

Jo
Review №32

I cant even say enough good stuff about this place. Theres always something you cant live without here.

Ch
Review №33

This store is amazing all the associates are knowledgeable and not pushy at all... I love the atmosphere.

Er
Review №34

Great customer service and products! The staff were all very friendly and available for any help!

Ra
Review №35

Great smells and ethical products!

Jo
Review №36

Love this place! Employees are very knowledgable and helpful. Great products! Prices can be a little steep but the quality is well worth it.

J.
Review №37

As always, amazing customer service. And great products.

Co
Review №38

Great products I highly reccoment this place if you love bath bombs

Ka
Review №39

Love shopping here. Always helpful employees

We
Review №40

I was up set because i paid lots of money for lotion and then got home and went to get it out of the bag and it was all over my bag the girl i wached her tightin and bag it but i was handling bag with care but it still exploded and i feel that they should have better Quality containers and service

Ni
Review №41

First of all I LOVE lush. Thats not the reason Im giving this store in specific a one star review. I understand getting personal with your customers and its also a good way to sell a product to them. I get that some people are just trying to be friendly. What doesnt sell product and whats not friendly is when one of your employees, is sitting there uncomfortably flirting with my boyfriend right in front of me. Even after, both of us made it very clear by our body language and words that we were far beyond uncomfortable.This was the conversation verbatim:Her speaking to me and my bf, okay so who would like to go first?Me oh he can since I did the scrub already.Him, mind you, a bit hesitant because hes not into beauty products says ehhh, alright.Her speaking directly to my bf, Awww, cmon dont be shy I dont bite....hard. then she proceeds to laugh.He said please dont bite me at all that would be preferableHer speaking to my bf, aw, are you sure? Not even a little nibble?

Ka
Review №42

Seriously just love every product from this store. This wonderful lady named Rose helped make my shopping experience just awesome!

ma
Review №43

I am a true lushie. Every woman needs a little Lush in their life

St
Review №44

Staff were great fast service

Ja
Review №45

Great smells and great face mask

Ch
Review №46

Love this place ! The products are fantastic!

Ro
Review №47

I like lush but their salespeople are awful. A few months ago me and my friend went here to look at some bath bombs a pushy salesgirl wouldnt leave us alone. She then bothered us until my friend tried the lotion. She tried to put some on me (without asking) but I told her that I have extreme allergies and cant risk it. The reality is I cant stand lotion texture. The salesgirl begain to argue with me and acted like an expert on skin conditions. The whole event left a bad taste and I havent been back since.

Ki
Review №48

Love Love Love this store

Qu
Review №49

Great products❤️

Da
Review №50

My favorite store.Love their products.

Do
Review №51

Really awesome place with reasonable prices

Ja
Review №52

Coolest store ever.

Lo
Review №53

The girls are so sweet ❤

Ju
Review №54

Staff was extremely helpful

Cr
Review №55

Love the shampoo bars

Sa
Review №56

The sales people were very helpful!

Am
Review №57

The best beauty and bath shop ever!

Br
Review №58

Love lush. Its my new addiction.

Gr
Review №59

Amazing products!

Je
Review №60

Pretty cool place

r
Review №61

Terrific predicts

Wa
Review №62

Great service

Su
Review №63

Great products, spotty service.

Ta
Review №64

Best ever

Ma
Review №65

Jennifer please stop taking me here....

So
Review №66

Kinda overpriced

Br
Review №67

Love it

Ga
Review №68

Love, love, love

Ma
Review №69

Using hand sanitizer or being forced to wash your hands shouldn’t be allowed even if I wasn’t planning on touching everything. After working 60+ work hours for the last 4 month, I just wanted to treat myself to a bath bomb. I new what I was going to buy and then leave. Instead I am not allowed to stay even though I have already used hand sanitizer at several other stores within 10 min. I will now go back home and find a different way to treat my depression which your employees don’t care about.Also, I was in the same store a week earlier and purchased a shampoo bar and wasn’t forced to use hand sanitizer or to wash my hands.

Information
14 Photos
69 Comments
4.5 Rating
  • Address:10300 Southside Blvd, Jacksonville, FL 32256, United States
  • Site:https://lushusa.com/?utm_source=google&utm_medium=gmb&utm_campaign=788
  • Phone:+1 904-519-7934
Categories
  • Cosmetics store
  • Beauty supply store
  • Gift basket store
  • Gift shop
  • Perfume store
Working hours
  • Monday:10AM–9PM
  • Tuesday:12–6PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:Closed
  • Sunday:6AM–9PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • NFC mobile payments:Yes
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