Excellent service. They stopped doing what they were doing to take care of me. I thanked them for making me feel special. I was told yes our customers are special. I will be back saw some cool stuff good for my yard
When they sell out that is it. You better get there the first day they open. Staff was nice and friendly.
Paid in full for sofa and love seat on November 12, 2020. Was told it could take 14 to 16 weeks, and we decided to wait the time in order to save a few hundred dollars. As of today, May 26, we still do not have the furniture and when we go to the store, they tell us a different story about when it is shipping. Have even been told that if we cancel the order at this point, we will be charged a restocking fee. Unable to call and check the status without driving to the store because we are constantly hung up on. We continue to wait due to nothing in stock, but are becoming very frustrated with them at this point!Update...2nd week of July was notified my furniture was here, due to family vacation was unable to schedule delivery until last week of July. Before delivery, was called by NEX and asked if I knew it was only one of two pieces I had bought. One piece was rejected for damage and no one could tell me when I would see the rejected sofa. Full refund with no furniture 9 months later!
Most definitely the best prices in town! If you are looking for furniture or household appliances, CHECK HERE FIRST! We went to Rooms2Go and JaxCo and the same exact power recliner set was easily $1000 less at this location.
Very helpful staff, great place to shop on the Navy Bsse
Great place found a gas grill and more, they also have nice furniture for inside and patio furniture too. Appliances also so check them out. I.am glad I did.
A lot of furniture and appliances are temporarily out of stock due to covid.
Stephanie did an amazing job at helping me she answered my numerous questions and worked with me on every accomodation
Beautiful environment and products...
Great place for beautiful furniture for indoor and outdoor furniture.
Miss Steph was very nice and cheerful and I got a great deal on a King-sized mattress.
On Nov. 9th the NEX put a paper out with deals on furniture, so I went in wanting to purchase a sofa and when I got there, it was Out of Stock. Went back on the 28th to purchase it again still out of stock. Now have to wait 14 to 16 weeks for it to be here. Called them today wanting to cancel my order and now they want to take 25 % of the money I paid for the furniture. How can you charge a restocking fee if its not even here.
Good prices and they will match and beat prices of big stores outside the in the community
Friendly and helpful. Pleasure shopping here.
Bill in garden supplies very knowledgeable! ! Came in for hose and left with pressure washer. I am extremely happy!!!
Good selection of furniture. Looking for an upright freezer, only had one. Many refrigerators. Staff was helpful.
The updated style selection was rather good. Saw several possible contenders for the living room update (amazing in itself) so will be dragging the picky husband down in a couple of days to see how his body fits.Staff is great. They ran over immediately when I couldnt figure out how to operate a piece, but saw I was taking pictures of likely possibilities and wisely restrained their sales talk. Customers who were obviously ready to purchase were being attended in a respectful manner.
Good spot to check for yard products.
Great place to shop for veterans and their dependents very well kept up also has up-to-date merchandise so we do recommend the very highly
Great place for furniture and plants.
The service is always great. No pressure to buy and you can take all the time you need to shop and make up your mind. Their sales are always worth the trip to the base.
Always find good deals with sales. Todays sale has a lot of great buys that are 50%off
We were greeted. The gentleman was very helpful. Cashier was pleasant.
This is one place $100 buy you a actual hundred dollars worth of groceries the prices of great
A little pricey but great quality furniture
Always helpful, excellent customer service, and usually the best prices in town. If not, they will price match! Overall, an excellent experience each time our family shops there!
Good place, clean, current styles from major brands/stores. Very good prices with sales and discount coupons.
Great price.
Nice place to get propane
It was ok. Fridges and furniture is a bit expensive. Not much inside to see. No Dinning Hutches.
Great customer service. From the store ro the wharehouse
Great Staff, very helpful too. The store was clean and well organized, I was quickly able to find what I was looking for.
Great store for active duty and retired military. They appear to be expanding which will be a big plus for the future.
Horrible visual cues to locate the furniture store. On top of that listed a sofas regular price nearly 15 percent higher than the distributor (not accounting for a military discount). Id expect lower prices than the competition, especially when touting a blow out new years sale.
Very nice discounts on brand name furniture
I am sad that it looks like theyre closing down the garden center I counted on for so many things.
Needs to do better, I bought salad dressing that expired in 2013, the prices are good but it has many flaws. I was charged almost $50.00 for a pack of turkey necks, I checked my receipt and was shocked how a mistake like that was made....
Found a great deal on lawn care equipment
Great deal on lovely patio set.
Good prices and current styles, best part is no sales tax!
Always helpful, courteous and even the tall gentlemen customers, assist with items on high shelves! 😁😀
Great prices. I buy all my furniture here
Great customer service, just didnt have what I wanted in stock. However, I did purchase a few things.
Pretty good selection at a slightly discounted price.
I LOVE MY NAVY EXCHANGE. SEMPER FI!!!
Big variety for the most part decent prices and excellent customer service
Reasonable prices on lawn and garden products
Best place to buy furniture.. no tax
Its overpriced for junior enlisted, young married couples and retired personnel living on a fixed income. How can the Exchange system expect an E-5 or E-3 to purchase an $89 (on sale) Polo shirt or three or four of these shirts? I purchased five pairs of Lee jeans at a mall outlet for less than $95, at the Exchange it would have cost 2 or 3 times that. I price check every time I go to the PX and BX and find that 95% of the time its less expensive off Post/Base. The commissary system cannot compete anylonger with Walmart, Sams, Costco and many grocery stores. Its overpriced and lacks the generic brands that would be more competitive than the major brand names that the commissary pushes on the military. Its Outdated and not willing to change, the questions should be Why? and whose Profiting from the Exchange system? Its not the troops as they would have you believe.
Very nice furniture!
The furniture warranty on leather sofa is not worth the money. Normal things are not covered.
Great facility to visit, good prices and great security while shopping.
They can get you Ashleys furniture. You can use your star card
Looks freshly remodeled. Well stocked, and great selection of name brand products.
Staff was very helpful as always
Good sales more cashiers again.
Very good prices.
Had what I couldnt find at larger outdoor shops and no taxes ....Yeah
Great prices and staff
Customer service is horrible. Send me accoss the street to return some washer and dryer hoses.
Very large NEX with a lot of options for stuff to buy. Only complaint would be that they have been undergoing renovations for quite some time.
Ugly furniture and not a large variety...
The workers were very friendly, but we did not find what we wanted
Always friendly staff and helpful.
Best prices and service in JAX
Very friendly and helpful staff
Nice
Great service and fantastic savings
Really good deals
Bought mulch young man didnt help with placing mulch in cart or help place mulch to vehicle didnt say thank you or even hello
Great place to shop
Great customer service!
Excellent quality and excellent prices
Same clothes Stiles nothing exiting.
Love Shopping Here!
Man,Ive never been on a navy base,its huge its a small city,the people are great,they have everything u need,literally..
Outstanding place to shop and visit
A little expensive.
Great staff
Great furniture
Inexpensive merchandise
Overpriced
Comparable prices
Great place!
I wasnt at the exchange.
Awesome place
Great
Excellent
Very limited selection.
For military personnel and family only
Great Place
Great service
Tax-free.
It was okay
Customer service is a priority